Work very close to them. I have a pool and needed chemicals. So at lunch time I walked to this…read morestore and looked around. I saw prices and walked out! They should be on the fbi most wanted list. Their prices are triple in most cases

I have been going to Leslie's for 6 years and love the store! Always friendly and helpful. They…read moretaught me how to care for a pool. Erin your the greatest!

Kinda surprised that there aren't more good reviews for this business. I would also love to have…read morethem service our pool but I understand all pool companies in this area are shortstaffed, so this review is for their retail store. Katie is knowledgeable and helpful - she tested my water for free and gave me some good advice on salt vs chlorine, as well as replastering which we were considering. They helped me with an uncooperative ladder as well. They are the kind of place that won't sell you on something you don't need and they stand behind what they sell. They are my go-to guys on pool questions.

We purchased a home with a pool that was always serviced in the past by A and S. We called in May…read moreof 2019 to schedule a pool opening and we were told that they were short staffed and not taking anymore new clients. I explained to them that technically we are not a new account, that we just purchased the home and our pool was always serviced by them, but i was told that they would not be able to help us, and to call at the end of the season to schedule a pool closing. We then contacted Universal Pools who was able to schedule a pool opening in a matter of a couple of days (we received A+ service from them). We were still hoping that A and S would be able to take on our account because they knew the history of our pool, so at the end of the season, we called them to schedule a closing and we were told the exact same thing, that they were unable to service us because "they are still down a technician" and to give them a call in February 2020 to schedule the pool opening for the summer of 2020. I called today (02/04/2020) and was told "they are not taking any new clients who did not have their pool opened or closed by them last year (which they were not willing to do),that they are still short staffed and no one wants to work". I called back to speak with the owner to inform him of this issue, and the lady that answered snickered at me, and was told that he is going to tell me the same exact thing. I did speak with the owner by the name of Stephen Mantz who was equally as useless, and told me that all pool companies are having difficulty finding workers. I explained to him that no other pool company that i contacted had any issues with scheduling. i'm really not sure how a business expects to stay up and running when they are turning away new customers, or in our case, a pool that has been services by them for years. Please do yourself a favor and beware before giving this business any of your money. There are so many more knowledgeable, friendly, pool companies out there that are happy to service existing accounts, and take on new customers without any issue, like Universal Pools. Shame on you A and S!

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

I do not recommend this company. They do not value your…read moretime, and the entire experience was a frustrating waste of mine. First, I was required to drive over an hour to their showroom for a completely unnecessary appointment--just to be shown pool options that could have easily been reviewed at home via email or a catalog. After that unproductive meeting, I was told someone needed to come out to evaluate my property. I rearranged my work schedule for this appointment, which was set between 7:30-8:30 AM. No one showed up. I received a voicemail at 8:30 saying he would now likely arrive between 10:30-11:30. That's a 3-4 hour delay with no prior notice. Since I had to be at work by 11, I called him back to say that wouldn't work. When I reached out to the owner to express my frustration, he was dismissive and rude, downplaying the situation by saying the rep was "just going to be a little late." A four-hour delay is not a minor inconvenience--especially after I changed my work schedule to accommodate them. This company clearly lacks professionalism and respect for clients' time. I would look elsewhere.

We are repeat customers of Van Dorn, that didn't learn our lesson first time around. My review…read moremirrors many of the other negative reviews. Our radiant pool was partially installed last fall, they returned 2 weeks ago to complete the installation. We received a cheap tarp to cover the pool thru the winter (we were promised a pool cover then told that a cheap tarp was the "pool cover"). There was no "pool school" which was needed as this is our first pool. They men that finished the installation just dumped 2 bags of shock chemicals directly into the pool and said it would be clean in 24 hours-that's it!- and left. We were missing pool vacuum that was ordered and paid for and not delivered. Now had to hire a professional pool cleaning company. Basically once they've been paid their service is awful. DO NOT USE THIS COMPANY!

I'm not sure why there are low ratings here, however, Buddies pools have always done great work for…read moreus. Their staff are friendly, they get back to us in a timely fashion, and their technicians are knowledgeable all at a good value. I highly recommend their service.

I used to love Buddy's. The past few years it has been hard to get them to call back or respond to…read morean email. I have moved on to another pool company.

I called to get my pool serviced and they said they would be send me someone else who subcontracted…read morefor them, Which was fine. But when this girl came to my house she was completely unprofessional. She smelled of weed and you could clearly see she was high. She was dressed half naked well cleaning my pool! I have a teenager and I don't need him looking at this intoxicated lady. She was short with me and just completely unprofessional! KEEP AWAY from this company and any of "subcontractors," I think her name was Erin, if Im not mistaken.

From the owner: Elite Pools is a family-owned and operated company with expertise in building and renovating…read moreinground, concrete swimming pools and spas since 1959. Our elite professionals have over 100 years of combined experience therefore circulating a wealth of knowledge in the swimming pool industry amongst one another. Chances are you are interested in installing an inground concrete pool in your backyard or business and need more information. Our experts can answer any questions and solve any problems you may have.

Visited ABC today in hopes of ordering a 6K hot tub. I was treated as a big inconvenience. The…read moresales lady, and what I assume was her supervisor, didn't want to assist with an installation question or even make a sale. When asked if they wanted to make a sale I receive no answer. Think twice before making a large purchase here. I know now that ABC DOESN'T mean Always Be Courteous. I'll spend my money elsewhere. D.R. Baltimore

This had to be one of the worst places to get a spa, we had ordered a spa in early June and we were…read moretold to it would be here the week of July 5 and I did not show up and we did not get a call about it not being delivered. We have called many times and NO ONE has gotten back to us on several occasions. When we finally got to speak to Dawn, we get excuses like; the people making the spa only speak French and I can't understand them; I did try to call you back but called the wrong customer and didn't try you again; the manufacturer decided to make another spa and hold up your order to ship them together and if you call and I do not have any updates for you I'm not going to call you back!!! So, today is July 24 when we came into the store and Dawn said she was going to file a piece of paper and she would be right with us... 12 minutes later she came out and was shocked to find out it was us demanding answers as to the delivery date of our spa. What kind of a general manager states that if she does't have any update she's just not going to bother to call a customer??!! BEWARE! Great deals horrible customer service!

Do not use Admiral Pool company! They deserve zero stars! I paid them 10 thousand dollars to…read morerefinish my in ground pool and it looked like crap when they were finished. We made several calls and even made an appearance at their store. They did nothing to rectify the issue.

Communication is poor. You have to keep calling, and more than not, leave a message. Then they give…read moreyou an excuse of "we are busy." They never gave a care packet for new plaster. Will not recommend or ever use this company again. I only gave 2 stars because they did come out finally to try to rectify our problem. But their efforts did not work and they said they can't do anything further. Very disappointed in their communication and failed attempt after paying them 11K. But hey, they got their money (so why do they care anymore?) and we need to contact another pool company now and pay even more money!

Good customer service and informative on average inquiries. Would highly recommend for people…read moreseeking pool as are local and stand behind their product, and will rectify issues in a timely manner

The only good experience was the salesperson, of course that was only because I was writing a 7…read morethousand dollar check. The installation crew failed miserably, they started the install then abruptly stopped during the water filling phase do to it being "too cold". The rubber liner wouldn't stretch enough while filling so it started pulling the metal walls down. So they left, and I mean dropped everything where it laid and left. Cardboard boxes left laying randomly, parts of the pool hastily piled up, bags of hard wear all over the yard, sand all over my driveway and pool deck. So I called the foreman, he was extremely dismissive of my concerns for the pool, the damaged side wall and the disarray. His statement was they'll be out "sometime" next week or the week after! Now the pool is in even worse shape due to crew not attaching all the top rails and caps correctly, so wind has pushed the walls in and most of the top rails are broken. DO NOT USE VAN DORN POOLS!!

Needing a new washer and dryer, I did my research online for a good set that helps with pet hair…read more The Maytag Pet Pro washer and dryer got excellent reviews and were on sale at Lowe's. When I arrived, they had both in store and Tim provided assistance in explaining the features of the washer and dryer, plus ringing me up with the sale prices. I was rung up and had a delivery date in less than 8 minutes! When I got home, I received a text from Lowe's giving me a delivery window of the next day between 8 AM and 8 PM, then got another text later with a window of between 12-4 PM. Waiting at home all day, I finally got a phone call from the delivery dispatch saying the truck broke and I would have to call to reschedule my delivery. Ugh. Luckily, they could schedule me for the following day. I got text updates and was able to track Manuel, my delivery driver, on the Lowe's app. Manuel arrived and had my washer and dryer, plus new venting, installed within 20 minutes start to finish. Excellent service by Tim at Lowe's and by Manuel, delivery/install.

I bought windows here and signed up for Lowe's installation services. The installation went O.K.,…read morebut the windows came with the wrong size grids. Over two months later and multiple calls to complain, still no new grids! Every time I call to complain they say: "Oh, we need the serial numbers," even though I have sent the serial numbers in repeatedly. I would not buy windows or use Lowe's installation services ever again. (Multiple layers of subcontractors and suppliers so no one takes responsibility.) You have been warned.