Overall great experience all the staff members were extremely kind very helpful and the two young…read moregentlemen that came and installed my pool table were super friendly very knowledgeable and were really funny to talk to while they set it up looking forward to them installing my shuffle board

I have been a customer of Family Recreation since 2004. I have purchased a pool table, bar stools,…read moreand a hot tub over the years. The staff is friendly and knowledgeable, I've always felt like I got the best price when comparing to similar businesses in the area. All around, this is a great family run business and I highly recommend them.

Clean, friendly, great products, price matches, and always smells like chlorine. Has a nice stock…read moreof anything and everything needed for pool and spa care. My favorite is the float section; i love the variety that they carry. Very poliet and helpful.

Henry and Heather are the absolute best! They are always professional and go out of their way to…read morehelp their customers. Great attitudes. Always very friendly. I'm sure this is why the store is always busy !

Absolutely thrilled with this company maintaining my pool this season. Professional and…read moreknowledgeable staff who do a great job cleaning the pool and keeping it running smoothly. I enjoy the pool without any stress as I know Blue Waters is taking care of everything.

From the owner: Blue Waters, Inc. (Blue Waters Pool and Spa Service) is a mobile service company specializing in…read morethe service and repair of residential in-ground swimming pools and all makes and models of spas and hot tubs. We maintain a year round staff of trained service people and a fleet of vehicles ready to help meet your pool and spa service needs. Service is our only business. We are not a builder of pools or a retail store. We exist only to solve problems with or enhance your existing pool and/or spa. Our main goal is to make sure you spend more time enjoying and less time maintaining your pool and/or hot tub. Blue Waters, Inc. has a local service area that includes Baltimore County, east of Interstate 83 (view), and all of Harford County, Maryland. We offer a wide variety of services and service plans to meet all of your pool and hot tub needs.

We tried very hard to get Woodfield to stand behind their work. Eventually I hired an attorney and…read moresent a demand letter that they fix the main problems with the hardscaping around our pool. They ignored the attorney. They ignored our experts. What a shame, next week we file to law suit.

After several disappointing interactions with other local outdoor pool and patio installation…read morebusinesses, we were incredibly fortunate to come across Woodfield Outdoors. Working with John during the initial design process was much easier than with other companies. He respected our budget, while simultaneously helping us envision an amazing outdoor experience for our family. Throughout the project, Scott was redibly helpful in keeping us on track, as well as making recommendations to improve the process, pool, patio, and landscape. All of the workers were professional and highly skilled. Ultimately, we ended up with a gorgeous outdoor space that we use every day. We will continue to use Woodfield for projects and highly recommend them for others in the area looking for high-end pools, and patios.

I didn't want to write this, I took two days to give myself time to not be angry. I'm still angry…read more Here's the story (it's a little long so grab a beer or whatever your favorite sipping beverage is): On Friday, July 17th I went into Van Dorn's Kingsville location and spoke with Marty. I found him to be a very nice man. We spoke for about 10 minutes and he gave me a quote for two different above ground pools. He told me that since I walked in the store, vs calling or messaging online, I was eligible for a free site survey. He asked me if I'd like that and I told him for free..sure! He told me he'd have his site survey man, Charles, contact me. I thanked him for his time and left. On Monday, July 20, a man with a safety vest was walking all over my property. I went outside to find out who this person was....he was from Miss Utility. He informed me he was there because he was told I was purchasing a pool from Van Dorn pools and he had to check out where they were going to dig before they put the pool in. I informed him I was not buying a pool from Van Dorn pools and I asked him what made him think that I was. He told me "Dave" told Miss Utility was buying a pool from them. He grimaced and left, his time and Miss Utility's time, obviously wasted. I called the Kingsville office immediately and ended up giving Chris, their chemical analyst, an earful. I informed him that, in addition to dealing with this strangeness, I had a giant tree fall on my house a few weeks ago and I didn't have time for more stuff to deal with. After being told Marty was off and not back until Thursday. I then decided to locate the owner of the company, Chuck Stafford, this is a small family owned company. I called their Reisterstown store and spoke with Jim, a salesman like Marty. I told him the story and he was aghast. He said that something obviously went pretty wrong in Kingsville and he'd try to get a hold of Chuck. Jim from the Reisterstown store is interested in customer service. Its important to note at this point, I'm stunned at the audacity of the folks up in Kingsville to assume after a 10 minute conversation I was actually spending thousands of dollars with them. Again, stunned and laughing at the absurdity was where I was. A few minutes later, I got a phone call from Dave. Dave is Marty's manager in Kingsville. We didn't even exchange pleasantries, nor was Dave interested in what happened. I asked him if he'd like to know why I originally called and he indicated that he was not interested in why I called, he was only interested in knowing whether I wanted to do business with them or not. I told him no, I was not, he then hung up on me. I once again called Jim at the Reisterstown store who was either truly horrified or pretending to be horrified...I'd very much like to believe it's the former. He assured me he'd try and get a hold of the owner. It's been 3 days and no call from anyone at Van Dorn. I have read some wonderful things about this company and I really hope that I am an example of a chain of events that don't usually happen and went horribly wrong. I've told a number of people about this so far and we all find the situation obnoxiously laughable. Seriously, shame on you Van Dorn.

I do not recommend this company. They do not value your…read moretime, and the entire experience was a frustrating waste of mine. First, I was required to drive over an hour to their showroom for a completely unnecessary appointment--just to be shown pool options that could have easily been reviewed at home via email or a catalog. After that unproductive meeting, I was told someone needed to come out to evaluate my property. I rearranged my work schedule for this appointment, which was set between 7:30-8:30 AM. No one showed up. I received a voicemail at 8:30 saying he would now likely arrive between 10:30-11:30. That's a 3-4 hour delay with no prior notice. Since I had to be at work by 11, I called him back to say that wouldn't work. When I reached out to the owner to express my frustration, he was dismissive and rude, downplaying the situation by saying the rep was "just going to be a little late." A four-hour delay is not a minor inconvenience--especially after I changed my work schedule to accommodate them. This company clearly lacks professionalism and respect for clients' time. I would look elsewhere.

After using many different pool places someone recommend Any-Time to us because the owner is so…read morepersonable and knowledgeable. We found that to be true. We have been going there for all our pool stuff for several years.

I went to buy DE. there was only one, very slow person at the counter. The customer in front of…read moreme wanted water testing, which took, in total, 18 minutes, which included the employee questioning the customer about how many gallons her pool was, what kind of pump she has, none of which the customer knew. Also, there is no air conditioning in the place, it was stifling hot with very loud music playing behind the wall. I bought my DE and will go back to Leslie's, which is clean, air conditioned and has bright employees.

So Again I'm leaving another review for CLEARWATER SPA & POOLS OF BEL AIR MD…read more whoever came to clean my pool today didn't vacuum it to waste like I told them to so now the pool looks worst. I know they didn't vacuum to waste because the water was hirer then it was when he first got there bc I had the hose in know it would lose water if he vacuumed to waste. You need to send someone who knows what they are doing not someone who thinks they know what they are doing because I know the person who came to clean my pool was new last year so he still needs more training to be cleaning pools on his own. This is ridiculous. I'm spending all this money for what to have my pool green coming up to a month bc it's gonna at least take another week to clear this up. I'm unhappy with you guys and I'm not going to use you guys if my pool is still green in 2 weeks this is HORRIBLE CUSTOMER SERVICE OMG!!! You really need to treat your 20 year customers a lot better than this!!! And Thank You for ruining my weekend ...

I rarely leave bad or negative reviews, but my experience with this company has been incredibly…read moredisappointing. Their customer service is poor to say the least and the manager showed little interest or effort to try to make things right. The quality of workmanship is poor, and sloppy. It is not work I would expect from a professional. I would not recommend this company.

George and Mike were wonderful. I called them a few days before 4th of July after the person we…read moreworked with previously stopped showing up. George answered the phone immediately, was so kind and friendly and they came the very next morning to make sure our pool was OK to use. They were very honest and helpful. I highly recommend them to anyone looking for someone reliable! It is a rarity in this industry.

George was great! Returned my call same day... in fact came…read moreout and closed my pool that afternoon! Done quickly.. put cover on .. even cover vac too! No mess. No fuss done quick! Offered helpful fyi stuff too! Definitely coming back in spring for opening and some work on pump!

He didn't finish the project and I had to pay another company to clean up the mess that was left…read morebehind

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!