I ordered a solar pool cover from them because it was supposed to be delivered the next day, which…read morewas when I needed it. It was not. I still don't have the cover.

Purchased a Hayward inground pool light. The light is defective as it does not comple show color…read morered throughout the water as the other colors, blue purple gree. I contacted store and director of Hayward pool lights. Both would not refund or replace the defective pool light costing over$900.00.Do not recommend this service. I sent proof and pictures to the company. Unhappy customer

I do not recommend this company. They do not value your…read moretime, and the entire experience was a frustrating waste of mine. First, I was required to drive over an hour to their showroom for a completely unnecessary appointment--just to be shown pool options that could have easily been reviewed at home via email or a catalog. After that unproductive meeting, I was told someone needed to come out to evaluate my property. I rearranged my work schedule for this appointment, which was set between 7:30-8:30 AM. No one showed up. I received a voicemail at 8:30 saying he would now likely arrive between 10:30-11:30. That's a 3-4 hour delay with no prior notice. Since I had to be at work by 11, I called him back to say that wouldn't work. When I reached out to the owner to express my frustration, he was dismissive and rude, downplaying the situation by saying the rep was "just going to be a little late." A four-hour delay is not a minor inconvenience--especially after I changed my work schedule to accommodate them. This company clearly lacks professionalism and respect for clients' time. I would look elsewhere.

We are repeat customers of Van Dorn, that didn't learn our lesson first time around. My review…read moremirrors many of the other negative reviews. Our radiant pool was partially installed last fall, they returned 2 weeks ago to complete the installation. We received a cheap tarp to cover the pool thru the winter (we were promised a pool cover then told that a cheap tarp was the "pool cover"). There was no "pool school" which was needed as this is our first pool. They men that finished the installation just dumped 2 bags of shock chemicals directly into the pool and said it would be clean in 24 hours-that's it!- and left. We were missing pool vacuum that was ordered and paid for and not delivered. Now had to hire a professional pool cleaning company. Basically once they've been paid their service is awful. DO NOT USE THIS COMPANY!

Absolutely thrilled with this company maintaining my pool this season. Professional and…read moreknowledgeable staff who do a great job cleaning the pool and keeping it running smoothly. I enjoy the pool without any stress as I know Blue Waters is taking care of everything.

From the owner: Blue Waters, Inc. (Blue Waters Pool and Spa Service) is a mobile service company specializing in…read morethe service and repair of residential in-ground swimming pools and all makes and models of spas and hot tubs. We maintain a year round staff of trained service people and a fleet of vehicles ready to help meet your pool and spa service needs. Service is our only business. We are not a builder of pools or a retail store. We exist only to solve problems with or enhance your existing pool and/or spa. Our main goal is to make sure you spend more time enjoying and less time maintaining your pool and/or hot tub. Blue Waters, Inc. has a local service area that includes Baltimore County, east of Interstate 83 (view), and all of Harford County, Maryland. We offer a wide variety of services and service plans to meet all of your pool and hot tub needs.

I've used Clearwater for 3 years to open and close my above ground pool each year…read more It's been awesome! They are great to deal with. They do book up ahead on appointments, but you go into this knowing it. So I have an appt on my work calendar to call them in April to schedule the opening and in September to schedule the closing. Works like a charm.

So Again I'm leaving another review for CLEARWATER SPA & POOLS OF BEL AIR MD…read more whoever came to clean my pool today didn't vacuum it to waste like I told them to so now the pool looks worst. I know they didn't vacuum to waste because the water was hirer then it was when he first got there bc I had the hose in know it would lose water if he vacuumed to waste. You need to send someone who knows what they are doing not someone who thinks they know what they are doing because I know the person who came to clean my pool was new last year so he still needs more training to be cleaning pools on his own. This is ridiculous. I'm spending all this money for what to have my pool green coming up to a month bc it's gonna at least take another week to clear this up. I'm unhappy with you guys and I'm not going to use you guys if my pool is still green in 2 weeks this is HORRIBLE CUSTOMER SERVICE OMG!!! You really need to treat your 20 year customers a lot better than this!!! And Thank You for ruining my weekend ...

We tried very hard to get Woodfield to stand behind their work. Eventually I hired an attorney and…read moresent a demand letter that they fix the main problems with the hardscaping around our pool. They ignored the attorney. They ignored our experts. What a shame, next week we file to law suit.

After several disappointing interactions with other local outdoor pool and patio installation…read morebusinesses, we were incredibly fortunate to come across Woodfield Outdoors. Working with John during the initial design process was much easier than with other companies. He respected our budget, while simultaneously helping us envision an amazing outdoor experience for our family. Throughout the project, Scott was redibly helpful in keeping us on track, as well as making recommendations to improve the process, pool, patio, and landscape. All of the workers were professional and highly skilled. Ultimately, we ended up with a gorgeous outdoor space that we use every day. We will continue to use Woodfield for projects and highly recommend them for others in the area looking for high-end pools, and patios.

Never got back to me.Did not even leave a message. This was a week later. I found someone to shovel…read moreand got right back to me.

From the owner: We provide reliable, professional and affordable services for your yard, pool and outdoor property…read moreareas. I have over 30 years experience of manicuring your lawn to removing snow and taking care of your outdoor oasis. Let us help you with your lawn care, pool, snow removal and landscaping needs. Attention to detail is important whether it's your 10x10 plot, your estate or your commercial property. Serving Hartford County, MD Area

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

Do not use Admiral Pool company! They deserve zero stars! I paid them 10 thousand dollars to…read morerefinish my in ground pool and it looked like crap when they were finished. We made several calls and even made an appearance at their store. They did nothing to rectify the issue.

Communication is poor. You have to keep calling, and more than not, leave a message. Then they give…read moreyou an excuse of "we are busy." They never gave a care packet for new plaster. Will not recommend or ever use this company again. I only gave 2 stars because they did come out finally to try to rectify our problem. But their efforts did not work and they said they can't do anything further. Very disappointed in their communication and failed attempt after paying them 11K. But hey, they got their money (so why do they care anymore?) and we need to contact another pool company now and pay even more money!

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

Super quick to respond and did a great job mowing the lawn for a solid price. Would definitely go…read morewith them in the future.