My first visit here and it will probably be my last. The food items are limited and expensive. The cinema was crowded, but only two cashiers were available to take food orders. When I entered the theater room all I smelled were feet. The theater room is big, but the chairs are so close you don't have any breathing room. It's about 15 chairs in one row. It's a nightmare if you seat in the middle to try and get in and out. The floor was dirty and the seats are old. I will definitely stick with the Alamo Draft house. read more

This theater isnt just old without any updates in 20 years, it smells like they burried someone in its walls 20 years ago too! Theater was dirty, seats had brown stains and rips, and the odor was foul. Then they charged the same rate as a upgraded theater. Dont go here if you can help it, AWFUL! read more

I had no choice but to go to this theater for a showing that had subtitles and amazingly, the subtitles were 50% cut off horizontally for the entirety of the movie! The audience also had no manners and were snacking during some of the quietest scenes. One cell phone even went off at max volume and the teenager didn't turn off for the longest time! Would have thought they misplayed one of the M&M commercials if not for my watching her very slowly silencing the call. The cherry on top was a couple rudely standing in the way during the credits and there were translated song lyrics on screen. Let me tell you, for these movies the lyrics aren't translated for shits and giggles because that task still takes time. The only solace I had were the mass of people who missed the post credits scenes because they're stupid. read more

$10 tickets? This isn't Alamo! $5.75 soft drinks? I pay less than that for a real drink most of the time. LOUD pre-show garbage Rows so close that I can't cross my legs without kicking the seat in front of me. The whole place is filthy. Popcorn all over the lobby floor because some dolt bough the biggest one for his kid on the way out the door. The restrooms are horrendous. The "clientele" here is on the creepy side, too. I do like that the arms fold up in the seats. THIS is why I have an only-Alamo rule. read more

I went to see The Conjuring 2 last Thursday. Highly recommend using Fandango for tickets. The line was long because all the Warcraft fans were there for the 7pm show. As usual, popcorn and a drink is a must. Plus you get free refills on the large drink and large popcorn which is a great value. The theater is clean and the sound is perfect. I will be back... read more

Regal started serving beer which is nice, but this theater hasn't renovated its seats in awhile. I prefer the newer recliners and the option to reserve my seats. The seats are still the traditional seats and they don't dim the lights enough once the movie starts which took away from the movie experience. I probably wouldn't come back. read more

After spending about 37 $ for first man...Imax section DOES NOT have recliner section. Very disappointing as it barely leans back.

I've been coming here for years, close to my house, however the seats need remodeling, Place is getting outdated, a bit smelly too.

This is the worst theater I've ever visited. We got there early, the first there and it smelled, the people didn't clean after the last showing and it was very dirty. I will not be returning, everyone that sat around us commented on the poor conditions of this theater. read more

After we ate bbq we decided to go see a movie and this was the closest theater. The parking lot was packed but, there is plenty of parking. The theater we were in was small and the rows aren't as high above each other as some other theaters which is an issue for short people like me. Luckily we came in before the rush and there wasn't anyone seating in front of us. The seats were comfortable and the arm rests go completely back which is nice to spread out a bit. It was ok if you are looking for a standard theater but, I have also seen better standard theaters. read more

Although I like the aesthetics, the receptionists and associates were somewhat sluggish and the line for concessions took forever. Seats need to be updated/upgraded to keep in line with Cinemark. read more

Could they have less people on staff? If I have to stand in line for 20 minutes just for a cup of water, they need to hire more folks or allow BYOB. read more

The theater smelled like it had a smoking section, the 3D glasses were from the dollar store, the sound quality was not IMAX quality. This is not the Imax experience I expected. read more

Management at this place sucks. Went to Star Wars 3D at their IMAX. They so badly want to be Alamo Drafthouse but their management/policy/procedures make it a terrible experience. Paid extra for their "IMAX" experience but they "forgot to use the correct reel." What a joke. @alamodrafthouse I'm sorry I cheated on you. I will never make that mistake again. read more

Went for the premiere of Star Wars on a Saturday night. Concessions line was pretty slow. Popcorn was cold and had too many half popped kernels. It was raining and there was a leak in the ceiling. Right beside the theater, they had trashcans to catch the water. The seats in the IMAX theater were WAY TOO CLOSE TOGETHER and were similar to airplane seating. If you have to get up, expect to have to make everyone on your row get up so you can scoot by. Could smell the persons body odor next to me. Theater temperature was hot. I will not be returning. Alamo has spoiled me. read more

This is the worst run movie theater on the planet, management is completely inept and if anyone wonders why Netflix is crushing these places, just go see Star Wars at Regal 16, then you'll get it. Biggest opening day since Avengers and they can't get the projector to work. Movie was suppposed to start at 12, now it's 1230, still nothing on the screen and no one has come in to talk to the people sitting here. Hopefully they will make use watch 30 mins of commercials but if they smart, they will give everyone free tickets to another movie because that won't cost them a dollar. read more

Regal overcharges for concessions and movies - and then you sit through 20 + minutes of advertising AFTER the advertised movie start time - I'm done with Regal. read more

In California I went to Regal Theaters exclusively, so they have been good to me. Since I have moved to Austin, this was my second time at a Regal Theater. I went to a Sunday matinee and it wasn't too crowded. Part way into the movie, the air conditioning stopped working. It was about an hour of stifling heat till the movie ended. I was on the verge of leaving to notify a manager, but I didn't want to miss the movie. I should've left because some of the people with me were sweating by the end of the show. Afterwards, I went looking for a manager and saw an older gentleman from my theater already speaking to one about the heat. As I approached, the gentleman left and I added to the complaint. The manager didn't seem to care at all and couldn't even bother to give me (or the guy before me) his full attention. He said he'd check on it and that was it. There wasn't even an apology. This is a Regal Theater and I don't have high expectations. I just want to watch a movie comfortably. I'm not asking for couches to lounge on or to be served food or drinks during the movie. I am going to avoid this place from now on. read more

Typical movie theater for the most part. It's a bit more expensive than other theaters. They have a strange student discount policy that I cannot remember at the present moment. The lobby and screening areas have always been clean the times I've been there. I mostly came to mention their (relatively) new IMAX screen. I saw MI4, the first movie they played on the screen, and the vibrant sound and picture quality were astounding. However, they had new yellow-rimmed glasses my next visit which ruined my experience as they had a minor blemish which I couldn't wipe off for fear of destroying the film-like material of the lens. I guess other people may have had a similar experience as they were wrapped in plastic on my latest visit. Rated 4 mostly because the sound and picture quality of their IMAX screen surpasses that of the outdated Bob Bullock theater. read more

Decent theatre, floors weren't sticky or cluttered with garbage. Image and sound were good, some deep bass and effects noise leaked through from neighboring cinemas. Main problem is we sat through 21 minutes of ads and trailers before the movie. That's excessive. I don't think we'll go back, I'd rather rent from Netflix than sit through that much advertising again. read more

Raped of my 2A rights, prices outrageous for everything! Restroom was dirty and just wasn't a great experience

It's a nice Cineplex in the Mopac & 360 area. The theater was clean, the seats were a little worn. The sound was great and the picture was good as well. They also serve Starbucks coffee at the concession stand. This was a big hit with my wife. The prices are comparable to the other megaplexes around town. If we want to see a movie and are in this area, we'll probably go back here. read more

This theater is nice. Like the fact they have Starbucks coffee. Several other things more than popcorn on the menus too. Chicken nuggets and pizza. Didn't try them but nice they have more than to choose from. Especially for the kidos. The seating was comfortable and Clean. A good place to catch a movie. We will be back if we are in that part of Austin. read more

Bare minimum basic movie theater. No fancy cocktails or fine dining just straight to the point; giant screen-chair with movable arm rests- snacks. Now silence your phone and hush! read more

I actually went two nights in a row, so my review can covers both experiences. The first night I saw Taken 3 with my mother, then Hobbit the next night with my husband. Tickets with a military discount were $9.75, still steep for a discounted movie ticket in my opinion. The seats were just, seats, nothing more or less. They are fabric and not really adjustable, sound and video quality was good, nothing exceptional but it did the job. Oh and the theatre itself had a very strong chemical smell to it, maybe someone vomited and they had to do a major clean up? It was a bit much to take in. I give this place 1 star because, first of all, the price is a total joke, especially the military $1 discount. What does $1 get you these days? I think seniors get a better price, rightfully so but I think it should be the same, not less. Then, the popcorn: tasted like dried cardboard, thats even after it was doused in the heart attack butter. For about $8, you would expect, hot, flavorful popcorn. It was so bad, I went back to the counter to get some fresher popcorn but I should have known that wasn't the case. The same popcorn was there. I asked the manager if I could get fresh popcorn, since I got up, may as well right? He asked what was wrong and I said it just tasted bad, not fresh, dry. No apologies or solutions, he simply took the popcorn hastily, dumped it out, threw in some new (old) popcorn and kinda just plopped it on the counter, in a very unfriendly, bothered manner. Then had to go to another counter person and ask for butter, after she helped other people. The outcome: the popcorn still tasted like crap and I wasted my money, and ingested crap that wasn't worth the calorie intake but I was in the mood to snack. So, I just put up with it. Is this the right thing to do? Charge people out the wahoo for crap? How about a decent military discount, not a $1 off a ticket, thats a joke. I say that because, we are active duty military, we appreciate companies who appreciate us, we go through enough, without going through a rant about that. $1 off is kinda an insult when I see smaller theaters like Movie House and Eatery charing $2.25 less than this place and are a higher end theatre. My point, lets get with the times Regal Cinema. Lets stop being cheap and ripping people off. How about some real good popcorn and some less shitty management, then I would say your high prices are reasonable but with this treatment and quality, nope, not worth it. read more

Saturday April 5th - Just went to Regal Gateway 16 Cinema with my family to see Captain America 2. We settled into our seats and started to watch the trailers. A young girl next to my youngest son started to cough and wiped her nose with a napkin. The coughing continued every minute like clockwork. The people behind us (a group of guys) continually talked. We moved my son moves to the other side of me away from the coughing girl. The two guys now next to my son started to talk. The movie finally started. Imagine trying to watch a movie with people who talked to the left of you, talked behind you, and coughed constantly to the right. Not possible. We walked out. This is where it got worse. We tried to speak with someone but they pointed us to the box office. We again tried to explain but the young kid said that he had to wait for a manager. Then the manager arrived. He barely spoke to us but only to grunt a demand for my credit card. When my husband suggested that they check out the theater, the manager grunted back that they already do. The manager never made eye contact. It was obvious he did not care. It was very uncomfortable. No one apologized. No one cared at all about our experience. This theater will continue to get worse and no one will care. Skip this theater. read more

It's a movie theater, and it's a fine place to see a movie. But if you have a theater you really like, I wouldn't come out of your way to visit this one. The theaters always seem messy (they don't clean them well enough in-between shows), the tickets seem steep, there is almost NO leg room, and the theater always seems really stuffy. read more

$32 for two in the IMAX theature to see Everest. This is a LARGE theature with all the amenities that you would expect. Ticket prices seem a little higher (the price above was a matinee) but the Consessions were about a dollar cheaper than most theatures that I visit. read more

Two bad experiences in one: 1) The snack bar lines appear to move at about the speed of one customer per 15 minutes. Just a hint to management: if your profit model is based on marked-up snack sales, you need to make the line move, not leave people standing in line so long that they just give up. Perhaps you're counting on the new alcohol sales to replace the snack sales - but there's no way I'm going to take my child to a theater that smells like the alley behind a bar. 2) The sound system in the theater was broken: scratchy and crackly and too low volume to hear. My wife notified staff, and the sound system was turned up to 11 - no longer crackling but too loud to comfortably stay in the theater. attempts to find a supervisor or manager to address this, or give us a rain check barring inability to fix the problem resulted in supervisor-like people pointedly avoiding making eye contact and avoiding us. Finally, we left, having paid for three people to see a movie and got nothing. read more

Bought my tickets online but they make you go through the concession line in order to show your tickets. So annoying-of course my kids wanted a $6 small (HUGE) coke. The food choice sucks. My kid ended up with a microwaved, tasteless pretzel. There is no picking seats ahead of time, expensive tickets for 1980's seats, Small screen and 25 minutes of previews. Ridiculous theater. Won't be going back. read more

Yep, it's a movie theater. It has overpriced snacks and drinks, jumbo screens and loud sound. Nothing particularly wrong with that, but nothing special to differentiate it from other theaters. read more

Beautiful theater. Staff is wonderful! Very accommodating and friendly. This was our first visit but not our last. Definitely recommend this place. read more

The movies r great quality but the counter is horrible, they warmed up my pretzel in the microwave & served it to me still in the bag with packets of salt on the side! Ahh horrible quality!!! Ewww never coming again! Worse pretzel ever!! Worst theater I've ever been too!! read more

Tuesday night's are the best nights to go to this theater. Though they don't participate in the half off movie ticket, they do have half off popcorn! I love regal due to their rewards program and their app makes it easy to earn and use rewards points. Staff is friendly, theater is clean and they always have the newest movies. They started serving beer and wine as well which doesn't hurt! One of my favorite theaters. read more

The manager at this Regal did what he could, but am very disappointed with how tonight was handled. Went to see Maleficent 2 with a friend and the screen originally was HALF YELLOW! While this was getting fixed, the screen went black. Throughout the movie, the screen continually flashed (at least 3 times) and at the end the screen went BLACK again. While the theater was not filled with people, we did not pay to see a movie and not see the ending. The screen did come back on for the last 2 minutes, but now have a gap in the movie. They did give us a readmission ticket to see another movie, but this does not seem to compensate the fact that the movie did not play properly or that they knew there was a problem and did not find an appropriate solution. Hope this gets fixed soon. read more

Umm, where do I start..? Let's just say I usually like Regal cinemas, just not this location. The movie I wanted to see was fully reserved at the Westgate location, so I decided to try this one instead. We should've saved our money. I give 1 star to the really nice box office woman and 1 star for plenty of parking. I took away stars for the quality of food and cleanliness of the theater; the carpet smelled and looked really old. I could smell the restrooms before I got to them and the theater I was in was NOT cleaned thoroughly. Also, I felt rushed at the concession stand. If you want my business, please renovate this location, train your workers to slow down a bit and smile at the concession stands. read more

This is probably the worst experience with a movie theater I've ever had. Not only did they void my payment method (which was working perfectly) but they failed to alert me that it was voided, and I lost my beautiful seats. If I would not have called ahead, I would have showed up and been turned away from the theater. Not only did I have to call to find out my tickets weren't confirmed, the first three times I tried I got hung up on. This is not the first time I've been to this theater. It's messy, the lines are long, and for some strange reason they're always out of pretzel bites. Do not go to this theater, and if you do make sure you call corporate and confirm your order, because if something goes wrong they won't try to contact you. read more

Nice theater and reasonable ticket prices, however the staff is less than accommodating and they charged me $6.49 for a cup of water (no ice). read more

ive always loved this theater, great price for popcorn and drinks for the amount you get...clean always friendly & fast. and when i mean clean i mean everywhere room's, floor, bathroom never dirty...love it!! if your in late and want to avoid the line at the booth, buy movies on the ticket machine or pre-buy on fandango to avoid the hold up's on premiers. if your a movie buff and love going to the movies take advantage and sign up for the regal rewards for free movies, free popcorn and free drinks....specially if you have big fam or frinds...rack those points up quick for free stuff..oh, yeah!!! read more

Great theatre, like the cup holders even without putting the hand rest down. The chairs were okay comfortable but didn't lean back which stinks. Never super duper busy which I appreciated. read more