Been going to this theater since 90's. Favorite theater in Austin, great quiet location and has everything I need for a movie experience. Definitely agree with other users that the inside needs a facelift! When did taxes get piled onto the prices? Was used to the totals being even amounts. Any who, Drafthouses are great for nights without kids, but that's a rarity for me. So this place has my money! read more

Not a bad theater. Seats are getting a little old and I wish there was just a tiny bit more legroom. read more

This theatre is a typical theatre, but the pricing for concessions are cheaper than normal places. I only went here 2 times because the times for movies worked out. It is just an older theatre with no bells and whistles. If you live in this area than I would go here, but I am used to getting bells and whistles for the ticket price. What can I say I am an Alamo drafthouse kind of girl :) Oh and customer service was okay I guess, I didn't really interact too much with the staff. read more

This place was such a disappointment. To begin with, the food and drinks were extremely overpriced and the basically had nothing available. The movie theater seats were all torn up and dirty. The theater was dirty. They played too many commercials BEFORE the trailers. The whole experience was depressing. read more

In a great location: conveniently located by Whole Foods and lots of shopping and restaurants. I've been frequenting this theater ever since they opened (1999?) and it's still nice and in good condition. I really enjoy the stadium seating. However this is a popular location so it can be crowded at times which is why I prefer to go in the morning/daytime on weekdays. The lobby sometimes reeks of burnt popcorn and the concessions employees are some of the slowest and densest ever! Even the managers are slow. So good luck there. It's usually always freezing in some of the bigger theaters. So it's wise to take a jacket, wear closed toe shoes and pants... yes, even when it's 107 outside. read more

I have always experienced okay/good service at this movie theater. The staff is polite and always tell you to enjoy the movie when purchasing the tickets. It's kind of a bummer that they don't have reserved seating. Speaking of seating, their chairs are dying. They're old, kind of sticky, and smell a little funky. Their popcorn is good which you really can't mess up especially as a movie theater. This Regal Cinemas theater needs a revamp for sure but for now I don't mind too much because the location of this movie theater is awesome. You have Whole Foods, Crate & Barrel, recently opened Hanabi (Japanese/Korean restaurant) and even more stores coming to the Gateway Shopping Centers. read more

Eh, it's the same as every over-priced movie theater. $10 per ticket is pretty crazy. I am, however giving this place 4 stars because it was insanely clean and the staff was polite and chatty. Not to mention it was very nicely decorated. I might be back but chances are that my loyalty will stay with The Alamo Drafthouse. read more

I will sum this up : the chairs are hard as rocks and upright everyone around you talks the sound quality is good, but way too loud the place could be cleaner - as in hosed down nightly and disinfected I appreciate the restroom locations being easy to get in and out of quickly vs. at the entrance to the hallway where all the traffic is average prices read more

Regal Gateway does not compare to other Regal theaters nationwide. It's in a league of its own. The bathrooms are outdated and reminiscent of those found at a rest stop or a seedy gas station. The concessions selection is adequate, but the popcorn was served cold for my visit and the butter did not taste like they used the correct product/formula. The 4DX theater for "No Time To Die" was a waste of money. Most of the special effects in the theater were inoperable; no scent, no water/mist, no fog, minimal seat functionality, and no air - just the a/c turned on high. This theater should be remodeled or closed. read more

My last trip to Gateway 16 - I miss the old you: Today arrived, purchased my tickets and asked for a closed captioning device *( that was noted for this movie). Neither ticket booth nor ticket taker knew anything about it. Finally the manager said it (CC)wasn't working in the movie to which I'd bought a ticket & that was it. No apology or attempt to make it right. Just it's not working.They really didn't care since the tickets were already purchased. Got to the auditorium and it really smelled bad. It was notable through the entry hall and still overwhelming in the theatre. I thought I'd get used to it but it was astoundingly strong for almost an hour. That's a new record for me. Please know that I never complain and have been going to this location for decades. I've since decided it is worth the drive to find a place that delivers what is advertised in a clean environment. read more

This movie theatre is a pretty decent size and offers a variety of snacks, drinks, and even some alcoholic beverages. The staff was friendly and helpful, and it wasn't very crowded (although we did go at any earlier time of day). My biggest complaint of this theatre was the seating. Not only have they not upgraded to reclining seats, but many of the seats looked dirty and stained when we walked into the theatre. Overall, it was a decent theatre but I will most likely look for one that is more updated in the future. read more

Today my boyfriend and I came to see the Conjuring and I am not sure if it was the movie itself but the volume was really low. The room Was very hot and my boyfriend went to tell them. The employee looked at him like he was stupid and said " ok, I guess I'll see". It was still hot, so he went out to tell them again and he said the employee just said " sometimes it works and sometimes it doesn't". Lastly, the seats wear very uncomfortable. Don't recommend this cinema. read more

THE MOST HORRIBLE MOVIE GOING EXPERIENCE EVER!!! My one star is for the concession staff... The managerial staff at this theater are the worst that I have ever encountered with any business. They manner in which they handle customer complaints is extremely unprofessional, ineffective and rude to the greatest degree. Unfounded complaints of noise BEFORE THE START OF THE MOVIE during the opening commercials were responded to with an embarrassing flashlight in the face and security. At this location you are asked to open your purse to see if snacks are being brought in. I spoke with two managers and they were very dismissive and rude. I have a customer loyalty card and after my visits to various locations, I am shocked that this location is part of the same chain of theaters. read more

We've been to the Gateway dozens of times in the last 5 years. It's usually okay, but almost every time we show up in the theater, I quickly have flashbacks from my last visit, and a myriad of places I prefer flow out of my mouth in detailed list form. Seats: the armrest moves (nice.), but otherwise, they don't rock back, something I'm a fan of from Starplex in San Marcos and Galaxy Highland. Sound: this is my biggest complaint. We saw Kung Fu Panda today (excellent and hilarious), but I felt like the sound was coming from the next room in my apartment. It was easier to hear peoples' popcorn and what not than the actual dialogue on screen. I hopped out to ask the management to bump it up, and I might've got a quarter of a degree louder. Visuals: It was fine today, but on occasion it looked less bright than it seemed it should. The screen is certainly not the largest or best in town. In an age where home theaters are loud enough to shake your house, people go to the theater for the works: seat-shaking sound, surround sound; in short, the movie-going experience. I went to the IMAX to see The Dark Knight a week ago and it was *too* loud. Somewhere in the middle, is not too much to ask. Let's pick it up, Gateway. read more

This is one of my favorite theaters in the area - a good choice if the Drafthouse is sold out. Every time I've been here, I've had a pretty good experience. The good: + The place is kept pretty clean + The screens are big + Picture quality is great + Usually get good seats, even if showing up during the trailers + Shows some movies for a longer time than other theaters The bad: - Concessions is slow AF; my friend waited nearly 3 minutes, just for someone to fill a bucket with popcorn (as in, it took an employee 3 minutes to fill a single bucket) - The IMAX isn't /that/ big - but it still carries a premium read more

WAY too cold, smells funny, sound and picture quality are mediocre, snacks are expensive, etc. Why anyone would come here instead of going to the Alamo Drafthouse I do not know. Same price, better previews, and WAY better food for the money. Plus you're supporting a local business! read more

Wednesday night, I am talking to my boyfriend and he reminds me that his sister is in town. Of course, I need to see her since she doesn't come to Austin that much (she lives in Brady). I decided to drive from San Marcos to his apartment in North Austin amd decided we would go see Paranormal Activity 3. Yes, a proper scaring was be called for during the middle of the week. We arrive an hour early just to be sure we got the best seats. I walk up to the ticket-teller and he was somewhat polite. The price to see a movie at 9:40 p.m. was absolutely crazy! For three people it was $30. Ummm...I have only paid that much to see a movie at the IMAX theater. These movie prices were crazy! The last movie I saw was at the Southpark Meadow location and the price that I paid was like $15 for two tickets. We then walk in and the lobby was very brightly lit. A wonderful mural was on the wall and Kim made note of that. She could not help but stare at it all. We obviously had time to kill until the previous movie let out so we decided the photobooth would be a great idea. The buttons were a little oilly from all the little kids putting their hands all over it after touching greasy and buttery popcorn. We then bought our drinks, popcorn, and a pickle. The price for a large popcorn, a large drink, and a pickle was $17.50. Yes, what's life (or a movie) without having a pickle? We then went to the our theater and it was cleaned recently and no popcorn on the floor that the eye could see. We were the only ones in the theater without 15 minutes until the movie was supposed to start. The seats were not terrible, and were decent for my comfort level. There were all sorts of weird TV advertisments on before the movie started. It nothing too new because a lot of theaters are doing it I guess to bring in more revenue. After the movie was over a pit-stop to the bathroom was a must. The guys' bathroom was decent. It had a few paper towels thrown on the ground from other guests and was a little wet (hopefully from people who just washed their hands). The ladies restroom I am unsure of, but Kim did not seem to complain to us about it. Overall, it was am average experience. Nothing spectacular like Gold Class Cinema's, but decent enough that if I made a trip to the movies or that area that I could tolerate to go there again. read more

The theater actually smelt like human pee and there was no cleaning done, I don't expect the best but this was the worst!

Eeeh they are ok on a good day when everything is stocked and especially when they have the pizza "ready in seven minutes". It's a convenient location for us, since it is literally across the street. :) read more

Pretty run of the mill movie cinema. However, they have one of two IMAX's (that I know of) in Austin. For that, they deserve kudos. The theaters are fairly large and clean from what I've seen. The speakers they use are excellent and the screens are also nice. The tickets are overpriced, but show me a cinema where the tickets are not. Food is your typical cinema grub. Nothing good or special. Plenty of expensive crap to eat. Like $7 slices of pizza. Regardless, my biggest gripe is that the seats do not recline at all. They're all fixed, which makes a 2 hour movie a bit uncomfortable. read more

It's a movie theater. Nothing special. The cup holder on my chair had some unknown liquid left in it, which was creepy and gross. Also, the women's bathroom had all of 4 stalls in it. What theater has such a tiny bathroom!? And for some reason, in the middle of our movie someone kept opening and closing the doors to theater about 4 times in a row and it was LOUD! Squeaky hinges loud. It's close to home and that's why I give it two stars. I think the other people commenting that this theater is going down hill and outdated are right on the money. read more

Good for a movie theater and matinee on a weekend morning. I personally prefer private movie houses and smaller venues, but that's just me. Here I was able to come in, get the snacks I needed and enjoy a movie in a comfortable theater. Overall it was a good experience and nothing negative you could say. read more

How the mighty have fallen. I remember a time, not so long ago, that this was a nice theatre. It wasn't the Alamo Drafthouse, but you could twist my arm and get me to see a movie here without any complaint. I went to see Hugo last night (GREAT movie, by the way) because my favorite theatre wasn't showing it late enough. It was obvious from the moment I walked in that management had stopped caring about this theatre. Just walking through the lobby and down to the theaters had that distinct feeling of "this used to be really nice, but we're not going to pay to remodel, and we're just going to let things continue to go downhill. We're definitely not going to clean." Things only got worse when I got to the theatre. The back two rows were absolutely filthy. On top of the stained chairs and sticky floor, there was popcorn everywhere and trash in the seats and seemingly all over everything. OK, whatever, I can find a clean seat. Eventually. But once the movie started, I noticed that someone had left a light on behind the theatre screen. This did a great job of coloring dark scenes purple and nicely highlighting the speakers hidden behind the screen. The formatting also wasn't correct, as the picture bled slightly off the top and bottom of the screen and the curtains didn't retract all the way, cutting off about two feet on either side of the movie. Again, it just had the air of "we don't really care." Ordinarily, I'd complain about the white railings around the stairs, as they shone brightly throughout the movie and were very distracting -- especially the one that was up by the screen and nearly in the way of the movie -- but in this instance, it was just icing on top of the crap cake. I'm giving it two stars because the sound quality was great (no blown speakers, no odd volume problems) and the picture would have been perfect had not been cropped by a projectionist that couldn't be bothered to care. At least they haven't started cheaping out on projector bulbs. read more

Recently (last few weeks/months) they instituted reserve seating. The chairs are small, the aisles are small. Basically, it's as if you have airplane seating. This theater did not previously have reserve seating and the seats seemed further spaced. I could be wrong about the latter, or it could be that without reserve seating, it was not as big of a deal. Regardless, the cramped quarters (in an otherwise sparsely populated theater) was just terrible and definitely harmed the experience. They also put on the lights halfway through the credits in an effort to get everyone out quickly. There was post-credit scenes and that was much harder to see as a result. I've been to this theater many times before, but not again. read more

Sometimes, you've just got to be thankful for progress. Back in 2000, Regal Gateway was probably the nicest movie theater in Austin. There was only one Alamo Drafthouse at the time with one screen, and it mostly didn't show first run movies. Even in 2000 though, Regal Gateway left a lot to be desired, but there just weren't many better options in town. Unfortunately, I had a chance to revisit the Gateway for the first time in probably ten years of so. Things have only gone downhill. First off, be prepared for the constant silly upsell when you try to purchase an overpriced beverage or snack here. I felt like I was at a used car dealership just purchasing a Diet Coke. I counted five attempts to upsell me to a combo pack. One came right when I walked up to the counter before I said a word. I'm not sure who designed the actual theater layouts, but I'd guess that the person hates tall people with a passion and most other people with a mild loathing. These rows are so close together, that I sat in pain for the two plus hours of the show due to my knee cramping. And, if you are in the middle of the row, good luck getting in and out during a movie without stepping all over your fellow row-mates and creating a ruckus. So, yeah, anytime someone has to go to the bathroom it creates a minor scene in the theater just with them getting in and out. It proves to be quite distracting. Now, on to the presentation. I saw a digitally projected 3D movie, and they didn't even project it to fill the screen in either direction. It was equivalent to watching a 4:3 SD show on your 16:9 HD tv. No one came in to correct it, and none of us could get out to tell them due to the cramped rows as mentioned above. We all just suffered in silence (and knee pain). Much to my surprise,, the sound quality was decent, so Regal Gateway, you did earn your one star. Congrats. Thankfully, with the number of better choices in Austin movie viewing in 2012, there is no need to ever go here again. read more

The theatre isn't that easy to spot from the main road. I recommend using a GPS of some sort. Although, I admit I was driving at night, but I guess so are most movie-goers. There is plenty of parking. Pretty standard for any movie theatre. The interior of the theatre isn't too bad in general. Pretty nice layout. Pretty nice seats and everything. No complaints here. The bathroom was okay, not that clean. Compared to some other places, this place is a bit pricy. If you can find the movie elsewhere at a convenient time, I recommend going to another location. Bonus: Be sure to bring student ID, they have a discount read more

Nice clean family friendly movie theater. Fairly good sized parking lot compared to other movie theaters here in NW ATX. Theater was clean bathrooms were decent. Bring your own Candy in a sandwich bag and put it in your purse! Prices are ridiculous. I paid $4.95 for a bottle of water! Yelpers Use the Fandango App to purchase tickets! No lines and No waiting in the hot sun for tickets with your kiddos! read more

We went to the this theater on May 27 to view the new Star Wars movie, Han Solo. The projector brightness in Theater 8 was quite dim. it was as if the entire movie was seen at twilight. Even the previews were dark, so it wasn't the print that was poor. I approached the ticket taker before the show even began and request the projectionist fix the brightness. Nothing was done. Afterwards, I asked for the manager and made a complaint. Her excuse was the print quality overall for Han Solo in the two other theater roms was dark...until I pointed out even the previews were dark. It was clearly an issue with low brightness. I'm not a happy camper. read more

This place is an absolute dump! This is the first time my husband went to a theatre in Austin, and the place reeks with fruit flys. Maybe it's because we sat in the furthest back of the theatre Idk. I suspect theirs food somewhere... or maybe it's because we got the standard ticket to see Star Wars and didn't get the IMAX experience. It's embarrassing! read more

The Gateway is a pretty good theater, tucked in behind the REI. It never seems to get too crazy-crowded, but then I usually go to early shows. They do a closed-captioned show for the deaf, which I thought was cool, and actually went to, though I can hear, because it was the next showing and I had a toddler with me. He didn't care, and it didn't bother me at all, we even got in at the matinee price. The food and drink prices are astronomical, but what else is new at the movies? The cup holders are cool, and the seats are pretty comfortable. They also seem to keep a good mix of movies showing, not the same four blockbusters on 12 screen like some theaters do, so that's a plus. read more

I don't like Regal very much. On this visit, they repeated a lot of the pre-trailer ads (like the same 3 local ads directly after each other) A ticket for an Imax non 3D in the middle of the day was $15 which seemed a little high for what we ended up with. The seating was not quite stadium so my view was obstructed by the patrons in front of us. It was comfortable enough otherwise. The worst part was the unavailability of restrooms afterwards. I think there were only 5 stalls max in each restroom so there was a line out the door for both ladies' rooms on my wing of the theater. Seems a little low for a relatively modern, large capacity theater- the last movie I attended was at an AMC that had stalls going on forever. Fortunately the bathroom on the other wing was deserted but its a long walk when you really gotta go. Get there early (noonish) if you want to beat the crowds and overflowing parking lot. read more

It's Austin. It's Summer. It's over 100 degrees. Yet the masterminds of the Regal Gateway 16 Cinema deem it necessary to keep their theaters at meat locker temperatures. I sat in a huge empty theater freezing my ass off, despite multiple requests to back off the AC. The really offensive part of this to me isn't my discomfort though. It's the fact that in a season when we deal with rolling black outs and brown outs, this movie theater is content to waste obscene amounts of energy to freeze out rooms with only 6 people in them. In a t-shirt and jeans, I shouldn't leave the building after 2 hours with frostbitten toes. read more

Comfy seats, sometimes hot in the theaters but all u have to do is ask for them to turn it down. New snack read more

Regal Gateway - Cinema Near Me - Austin, Texas

We got there around 10:45, the staff was getting ready to close. We ordered the flaming hot Cheetos popcorn and the young man warned me that it would be cold. I guess they had turned off the machine to keep it warm. I wanted a draft Stella Artois but they had already capped it off. We ended up getting two Michelob ultra tall boys but we were told we couldn't get a cup for them. As we suspected, they got hot immediately but that was fine. When we walked into the movie theater, the entrance was not well swept/vacuumed and the smell was uncomfortable. read more

Very disappointing. My husband and I used to frequent this theatre 5+ years ago, and went back for the first time last weekend. Some of the seats were ripped and most were stained. Everything just looked like it need a really good cleaning. We both decided we won't be back. read more

Stay away from this place Bad Smelling place. This place sucks 5oz wine for $8.99 for Pinot Grigio Ruffino Warm beer from the bottle Please bypass this horrible place and always stick with Alamo any location is better than this TURD First time here and I will never be back.....SHAME ON THIS PLACE. read more

I have been to much better theatres. The theatre we were in did not have adequate A/C and I was sweating throughout the movie. There was no real stadium seating, it was that low rise where peoples heads in front of you can still get in the picture. Another big complaint was the seats themselves, they were not comfortable at all and did not rock back so you are stuck in about a 90 degree seat for the duration of the movie. On the plus side, the theatre was clean as far as I could tell. The movie started on time and was adequately loud enough. Regardless, I would go somewhere else next time. read more

Get here for a matinee. I found the seating to be very comfortable and since I was there early it was clean and I was one out of four people in the theater and to experience that with IMAX 3-D was awesome no interruptions. Concession stand was pricey but that's what I expect from these kind of theaters. Overall the screen and sound were amazing and worth the money. read more

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Bad service. The admittance lady was rude and disrespectful, i will no longer come to this place.

The new 4DX theater is NUTS. I've been coming to this theater for years, but the new 4DX is absolutely bananas. Screen quality is amazing, the interactive motion of the seats, and the fans blowing wind through your hair equate to a sense of immersion I've never experienced at a theater. Oh, but I WAS happy to see that you can turn off the water spray...it's kinda neat the first time, but it's a bit distracting. Overall though, a top notch movie viewing venture. read more