They made us pay twice, saying that the first credit card transaction did not go through. Well, it…read moredid, according to the bank statement. After we reached out for a refund, zero response from the spa. They kept both payments.

Considering the spa motto ...Let us guide you through total relaxation, restoration, rejuvenation,…read moreand renewal... it was very disappointing to be treated like a nuisance person who was taking their time. My Lux pedicure was less than lux. The leg/feet massage almost not perform, light few touches to tick the box on the list that it was done. My heals were not scrubbed, there was no base coat under my clear nail polish, so it started to peel off next day. The person performing pedicure was cold, unpersonal and not accommodating. I asked to make sure that my toe nails are very short ... I was advised in the abrupt way..."they are short enough, there is nothing to be done to them". Over all it was not relaxing time due to the tension the practitioner created by her behavior and demeanor.

All of it she is very nice. She has a very intuitive touch. I spoke to her about some spiritual…read morethings that the background music brought to mind. It was all good.

Great experience for the treatment I recieved. Would recommend for sure! Well worth the experience.read more

I write this review as a follow-up to my previous 1 star review regarding a consultation…read more This review is in regard to management's response to it. After a number of written letters back and forth with the CEO/Director (Andrea), which at times were acrmonious, I believe a mutual respect was established. I found her to remain loyal to her staff while trying to satisfy the client. In the process of defending her business and supporting staff she she remained professional and respectful when addressing my all my complaints with the consultation. Much appreciated! .

Fabulous customer service! I recently inquired about a product but the spa does not carry it, and…read morethey went above and beyond and sent me a link to a site where I could purchase the product. Their customer service is great and it was a joy to see a company that would promote another Canadian company.

I had my first facial EVER last week at Spa Vaidosa, and I have to say it beat every expectation I…read morehad going into the experience. The Spa itself is a super-relaxing environment, well kept and a nice place to be. Madeline did my treatment and was absolutely amazing. You can tell she really likes what she does and she's very good at it. Naturally I had lots of questions as a first-timer and she was very accommodating and patient as she answered all of my questions. It took me 44 years to get my first facial but it won't be long before I get my next one. Highly recommend Madeline and Spa Vaidosa!

Just came out of an amazing facial with Katie. Was an amazing experience. The spa was so luxurious…read moreand was a perfect way to end the week. A great place and I highly recommend for anyone wanting to pamper themselves.

my back was so stiff I couldn't even sit comfortably. Cherry, the lady who did my massage, figured…read moreout the problem right away. She didn't rush, didn't overdo it just steady, focused pressure on the right spots. I didn't expect much, but when I got up afterward, the pain was almost gone. It felt like my back finally loosened up. She's honestly really good.

Great experience! My wife and I stopped in on vacation. The salt cave was relaxing and enjoyed the…read morerespiratory benefits. The staff was very pleasant and they offer great products, would recommend!

Amazing experience. One of the best salt caves around. Warm, friendly and knowledgeable staff. The…read morerooms are beautiful. My visit was relaxing and healing. Nothing but good vibes here. Highly recommend this location.

Great massage therapy session with Tess. Time given was a little less than what was paid for. But…read moreoverall will recommend.

Float therapy has really helped my anxiety and overall mental well-being. The pods and rooms are…read morespacious and very comfortable. The staff, especially, Steve and Sonia are very knowledgeable and breathtakingly helpful. I loved every bit of my experience at their spa.