These guys have it right…read more The space is clean and relaxing when you come in, and the owners are super friendly and helpful. Once inside, the pods are spacious (even for those with mild claustrophobia) and the rooms are large with built in showers and lots of personal amenities. Look forward to coming back here.

From the owner: Commonly known as Floatation Therapy, Sensory Deprivation, or R.E.S.T (Restricted Environmental…read moreStimulation Technique), is the practice of floating on your back about half in and half out of the saltwater solution within a float tank (also commonly referred to as a sensory deprivation tank or isolation tank). The tank is completely dark, silent, and you won't be fighting gravity; floating is about everything you won't be doing. Float tanks can be thought of as the perfect bath tub. Our Pro Float Cabins are 8' long, 4.5' wide, and 6.5' tall. Filled with about 10" - 12" of water and saturated with approximately 1,100 Ibs of Epsom salt, you will float effortlessly. The water is maintained at body temperature (34.1 degrees) and once you settle in, you lose track of where your body ends and where the water begins.

Visit this spa if you want to relax and feel pampered. It is both high-end yet very welcoming…read more You are greeted in a friendly manner and toured through the spotless facility and everything is explained to you so that you feel comfortable and welcome. Float therapy is like meditating while floating in the Caribbean sea. I went for the first time last week and will definitely go back. Awesome experience.

From the owner: Thera Massage + Float Therapy is a place of serenity and wellness ensuring that each client's…read morespecific treatment needs are met through a circle of care beyond basic therapeutic treatments. The intention of each treatment experienced at Thera is to enhance, balance, promote and maintain a healthier lifestyle. Thera is more than written words in a vision statement. Thera is a circle of Health Care Professionals networking hand in hand to obtain the specific needs of each client and their treatment goals using manual therapy and hydrotherapy modalities to awaken the senses, augment and align the physical state and spiritual body.

Place is just what I needed for a private cold plunge and sauna experience. If you're familiar you…read morealready know it's great for the body. Very clean and the employees are extremely friendly.

Unsafe, Dishonest, and Emotionally Damaging - AVOID at All Costs…read more What was meant to be a peaceful couples spa day for my birthday turned into one of the most upsetting, anxiety-inducing, and frankly gaslighting customer service experiences I've ever endured. Let me be clear: This was not my first float. I've floated several times before - in beautifully (subtly) lit, tranquil environments that promoted peace and calm. But this time? I was essentially locked in a pitch-black watery coffin. When I checked in, Raven, the staff member on duty, specifically assured me there would be a visible light inside the float tank so I could always locate the exit handle. Once inside, there was nothing. No light, no orientation, no visible exit - just total darkness. It was disorienting, claustrophobic, and terrifying. I started calling out for help, and was later told that nobody could hear me unless I was screaming, because the tanks are "soundproof." Seriously, the little snot really said that. I ended my float session early, shaken and panicked. When I told Raven what happened, she claimed there was a light--just a "very dim one." But when my husband (who had just finished his massage) confronted her, she changed her story completely, saying there was no light and that she had never told me otherwise. She outright lied, tailoring her answer depending on who was asking. We asked for the manager to call us, since this was clearly a safety issue and a serious customer service failure. The manager took her sweet time calling back, and when she finally did, her excuse was jaw-dropping: "I was busy trying to charge your husband's credit card for the FULL package amount, including his cancelled float and your wife's cancelled massage." Not "We're sorry." Not "How can we make this right?" Just trying to get paid for services not rendered. She then proceeded to minimize everything by calling it a "miscommunication." She admitted there isn't actually a light in the float tanks - only a vague "glow" that may or may not be visible - and still attempted to enforce their cancellation policy. Her apology was empty. Her tone was cold. And her refusal to take responsibility was astonishing. Let me be crystal clear: This was not a misunderstanding. This was a bait-and-switch, followed by dishonesty, emotional negligence, and a complete failure in basic professionalism. We paid only for the massage--on a separate card--because my husband insisted on it out of principle. But I did not receive the service I was promised. Worse, I was treated like an inconvenience for speaking up about my experience. If you suffer from anxiety, trauma, claustrophobia, or even just expect a baseline level of honesty and compassion, do not go here. This business is unsafe, mismanaged, and unwilling to own its failures. Save your money. Save your sanity. This is not a sanctuary - it's a liability.

Came here while I was on vacation at Niagara Falls. It was a holiday weekend and so I got stuck in…read morea lot of traffic and was 30 minutes late to my appointment. They could have canceled but instead they were extremely accommodating and just adjusted my package so I could still have a full experience. I had Mya for my body treatment and facial and she did an amazing job. I felt to relaxed and my skin was so soft afterwards. Theresa was the staff who ran the salt cave session and she was very kind and helpful. If you're in the area and looking for a pampering session, I highly recommend this venue.

Awesome stress tension release…read more Great relaxation place to unwind from our busy hard lives Stress build cortisol which isn't good for long periods This creates more problems in life. Everyone needs some time for clarity, reflection, to help the body and the mind Thank you so much . Great place Clean, safe, very happy

Hubby and I had a relaxing afternoon at Float Valley. We started off with 1 hour of Fire and Ice…read moreTherapy, then finished off with 1 hour of couples float. The Fire and Ice session consisted of rotating through sauna, quick shower, cold plunge, then standing in front of the infrared light. The sauna was big enough for 2 people to lay down, one on each bench. If you ask the staff, they will provide you with some essential oils to put on top of the rocks to elevate the experience. The cold plunge was super cold and I only dipped my body in for a split second. The tank is big enough for 1 person to lay in, like a bath tub. The infrared light was nice as it's supposed to promote muscle relaxation and pain relief. There is also a speaker in the room which you can use to select your own music. This room is completely private and for our use only - bathing suit is optional! The float session was something new to us and I was nervous about being claustrophobic in the tank. Luckily the tank was big enough for the both of us. You can keep the door closed (but I found the humidity buildup too much which made it hard to breathe), so I left a tiny crack open. You can choose to have ambient light (around the perimeter of the pool) or the starry night above or keeping it pitch black. The staff said that an hour of sleep in the tank is equivalent to 4 hours of sleep in your bed!! The facilities were clean and the staff were kind and helpful. You can fill your water bottle up with cold reverse osmosis water or make yourself a cup of hot tea. I just wish that there is something similar in Mississauga, rather than having to drive to Markham for this experience.

I won 3 treatments through a giveaway on instagram: 2 hour energy enhancement system session, 1…read morehour float and 1 hour fire and ice session for myself and another person! The space was really great and clean. The energy enhancement was interesting - it is recommended to meditate or sleep. The girl at the front desk said people bring a book to read too which would've been nice to know ahead of time. This was my first time doing any kind of float therapy - we really enjoyed it as it was super relaxing to just let go. The tank did get hot so we cracked the door open twice to get some air. You're able to control the lights in the tank as well as the music. The fire and ice was great as well. The cold plunge was extremely cold but it was a fun challenge going between the two. The staff there were super kind and friendly. I'm so happy to have gotten to experience this and with my boyfriend made for a great date day!

The only float tank business in WNY that you should be frequenting. Take the drive. It's worth…read morethirty minutes both ways. I've floated all over the state. For real, this one is my happy place. Forewarning, you might suddenly remember deeply repressed childhood traumas. Totally worth the cry. Doing this till I die. Better than most drugs.

One of the best places I've got I've been going here since 2019 and I suggest everyone try it at…read moreleast once! It's always an amazing experience with a clean facility and the owner is completely amazing! Every time I have an opportunity, I send people there giving gift cards and she always has amazing stuff for sale to help with any pain issues you may have and the oxygen bar is a plus plus experience

First time doing Float Therapy in general and I enjoyed my experience. I was very open to the whole…read moreidea of it and followed the instructions. It is like meditating in the sense that it takes practice to calm your mind even when you're in complete darkness. It was a cool experience overall and i'd do it again every few months when I need a little reset. I felt weightless! The staff are super friendly & explained everything to me. She was very patient. I love that each floating cabin has their own private room, shower etc. There's a communal area to dry your hair. They have lotion, leave-in conditioner, deodorant, robes, ear plugs, slippers etc. You literally only need to bring yourself. You don't even need a bathing suit because they encourage to go in nude. The pod had a nice calming purple-blue light & relaxing music. You can adjust the music volume but not the lighting, it's either on or off. You can leave the door open if you feel claustrophobic but I didn't feel that way. The temperature was warm (both air and water) after the first 5 minutes. When you first enter the water, you're still adjusting and it was my abdomen that was cold as it was above the surface. I'd just gently wave water over it when I got too cool for comfort. But after that initial phase, I wasn't cold at all. It was very clean inside the private rooms although I did book the first spot in the morning. Tips: Please read the instructions before you book! You can't shave within 24 hours, I'd wait an extra day more if you have sensitive skin. The salt is sooooo concentrated that all your cuts will burn. They do provide petroleum jelly as a barrier in case you do have micro cut or sensitive areas. 2) Salt water will burn your eyes. So be careful not to lift your head out of the water without closing your eyes (just in case some water trickles down your forehead). They give you a spray bottle with fresh water and a towel inside the cabin just in case this happens. It happened 3 times to me lol and it's effective. 3) Ear plugs if you don't want salt water in your ear. They were effective. I didn't get any water in. There's a vinegar rinse you spray into your ear to help rinse off the salt. 4) Relax. Be open to the experience. Be patient with yourself and your racing thoughts.

Gord and I went for hour floats on Thursday at Float Toronto (on Queen Street W at Gladstone). We…read morefind floats very relaxing. The tank is high enough for me to stand up, wide enough for me to stretch my arms out and my fingers just touch the side and a lot longer then me. Today I left the meditative music on and the light off so was in total blackness. At the end of the hour, the music changed and the lights came on to let me know my hour was up. Get out and take a shower (which is in your room), which you need because you're all slimy and crusty from the salt. They have nice shower gel, shampoo and conditioner.

This was my first float and I absolutely loved it. The woman who showed me around (the owner I…read morethink) answered all my questions as a first timer. The room with the float pod was quite, clean, and had all the amenities I needed including shampoo and conditioner (for after the float) and even q-tips! She even offered me a hair dryer as I was going back to work after the float. I cannot wait to go back, it was so relaxing.

Fabulous customer service! I recently inquired about a product but the spa does not carry it, and…read morethey went above and beyond and sent me a link to a site where I could purchase the product. Their customer service is great and it was a joy to see a company that would promote another Canadian company.

I write this review as a follow-up to my previous 1 star review regarding a consultation…read more This review is in regard to management's response to it. After a number of written letters back and forth with the CEO/Director (Andrea), which at times were acrmonious, I believe a mutual respect was established. I found her to remain loyal to her staff while trying to satisfy the client. In the process of defending her business and supporting staff she she remained professional and respectful when addressing my all my complaints with the consultation. Much appreciated! .