Highly recommend! Love my floor! From Max and Mickey in the showroom to Nick for in home…read moremeasurements to Mitch (he was great) for install, it was a wonderful experience. They were all very helpful and patient, as I kept changing my mind on which floor I wanted. I am definitely using them again.

Our sales rep Nick did a great job of helping us understand the flooring options and pricing…read moreallowing us to select the best option for our home. The installation team was on time, so kind to us and respectful of our home. They did a great job!

The issue is 50Floor subcontracts other companies to do their installations, they don't actually…read morehave a department of their own that does installations. And unfortunately the company they sent to do the job at my home was TERRIBLE! First off the company tried to make us pay $200 cash on the side to them directly for moving totes, which they were supposed to move. Even though they arrived way earlier on the second day of the install than the quoted time of arrival. Had they been here within the window we could have moved the items for them. They used my hand towel in my downstairs bathroom for removal of the toilet to lay the floor, they then left it thrown on the sink soaking wet; also they used one of my dish towels from my kitchen shelf to stain the 1/4 round! When the 1/4 round was laid they had no plans on staining the edges! We literally had to ask them to or it would have been a very light colored wood against the dark color. Also they did not cut the 1/4 round when measuring to fit, they literally just broke it raggedly and it looks less than attractive! When they left and was supposed to "clean up" after themselves they left my downstairs toilet undone because they did not screw it down with the two toilet bolts on the side. There are two pieces of the vinyl lifting in my kitchen that were not all the way down after installation because we swept and mopped after they finished and noticed it. They broke our bed frame and the floor in the bedroom, underneath the nightstand is uneven, the nightstand wobbles and won't stay stable! The final paperwork, the certification that the work is completed, was forged by one of the workers because he was upset about not getting the $200. After all of the things they did wrong/broke/or recklessly handled he still had the nerve to ask for $200 and then get mad when the answer was No!!! So he forged our signature on the final paperwork. And to top it off they trapped my cat in a vent! Even though they were told from the beginning that he was in the home and would hide. The biggest issue is these people laid my flooring in the wrong direction on my second level!!! I blame 50Floor just as much because after these events, when the project was complete, I contacted them for 4 days in a row, still with no resolution yet! I've been corresponding with a Kim and let her tell it we're still waiting to hear back from the director/supervisor that she had to escalate my complaints up to! She called to schedule repairs today, which repairs? Not sure! When? Still don't know! She had to order materials. But the rest of the complaints have gone unanswered. Think twice before signing on with for a flooring project! I surely regret it.

I spent 10k on my "high end" lament flooring. It didn't even last 2 YEARS! The flooring is…read morecracking, lifting, separating. I've contacted the company several times and apparently nothing is covered under their terrible warranty. The installation was horrible, they fixed the separating uneven tiles once by folding up cardboard soda boxes to "level out" the sub floor. When I complained they refused to come back out . Instead they said to send an email of the creaking noise and soft spots I heard and felt when walking on it. I asked how to send a photo of that and I got no response. I can pick up the tiles everywhere with my hands from it separating but apparently since it's a "floating floor that's to be expected". Honestly I threw 10k in the garbage with this flooring since I have to have the entire floor replaced. Please take this review and go somewhere/anywhere else for flooring

Ken has been doing floors for me for the past 15 years. He…read moreprovides professional service and quality in all the work he does, that is why I have been using him for the past 15 years. Marc Apple - Apple Construction

Great customer service and very professional in everyway and matter. Very knowledgeable as well.read more

what a great job on our whole-house carpet cleaning. would highly recommend! Danny was…read moreprofessional and easy to work with.

Danny was great to work with! He was very responsive, worked quickly, and did an amazing job. Our…read morefloors were pretty rough when we bought the house, but they're now shiny and look exactly like we wanted them to. Very happy with our results!

I used Yelp to find Brian Hager and his remodeling business. He was quick to respond and quick to…read moreprovide a quote. It's always good to find a contractor who is responsive and communicative. Bryan fits that bill We were interested in putting in a waterproof floor, either ceramic tile or vinyl, and Bryan was helpful in determining which one and the cost-effectiveness of each. Bryan managed to fit our timeline for the project perfectly. In about three days, he had leveled the concrete floor in our Lakewood, home, put down the red, waterproof barrier, put down a impermeable barrier between the red barrier and the vinyl flooring. Finally, the vinyl flooring went in in about a day and a half. All told it was about four days. When we noticed something that might've been a little bit off, Bryan was quick to correct it and super responsive. he was more than accommodating in our requests and his crew did a great job, especially in terms of cleaning up before they left. It's clear that Bryan understands not only the craft in his work, but how to treat his customers. We are thrilled with our new vinyl floor. I'll update this review with some more photos once I finish the rest of the project.

I've dealt with many contractors over the years. In most cases, you can never find one who does…read morehigh quality work, quickly, and at a reasonable price. Bryan Hager is a rare gem in that he checked each of these boxes. You'd be lucky to have this guy work on your property.

Circle Floor Company for helping me find the perfect carpet and flooring to brighten the place and…read moregive it a timeless and classy elegance. Don and his team were excellent, communicating every step of the way, and making sure I was absolutely satisfied. They were able to get in and finish on time, and take away the stress. I would highly recommend!

Don was so helpful in fixing previous floor issues. His son, Derek, installed a heated floor in my…read moremaster bath and re-did all the hardwood floors in the rest of the house. I liked that they did the install and it wasn't subbed out to other installers. He was meticulous in making sure the floor was leveled prior to the install. I highly recommend!

Southwest floors has been taking care of my flooring needs for 40 years. I am a remodeled and have…read moresuggested Southwest floors too my customer's. I have had very few customer complaints about Southwest Floors over the years. Any complaint I received was handled to the customer's satisfaction. I have been please with southwest floors performance.

We visited this location today to look at their marble and quartzite selection for our kitchen and…read morebathroom remodel. We were not greeted by the receptionist when we walked in. There was one other family somewhat aimlessly looking around the showroom. So, we politely waited and decided to look around ourselves, too. My dad had a simple question for the receptionist and patiently waited by the desk until she acknowledged him. Once she looked at him, my dad said, "Could I ask you a question?" to which she snipped back in a very nasty tone, "I have two customers ahead of you!!!" How are we to know how many customers are ahead of us? He was polite and waiting until she acknowledged him. There is no need to treat customers that way. When customers enter your showroom, the receptionist could simply say, "Hi, we're a bit busy at the moment. Please be patient, and I'll be with you when I can." Your way of dealing with potential paying customers is appalling. We were so annoyed by the way we were treated that we immediately left, even though the selection of your showroom is nice. I was so annoyed by our treatment that I actually called to complain. The person on the phone was pleasant and apologetic, but I'm not even sure if he was the manager because when I asked to speak to the manager, he said, "In regards to?" instead of claiming he was the manager. We left your showroom, and the next place we went to-- what a massive difference in customer service! We were greeted, the lady gave us a business card, and she was more than happy to show us their wonderful selection. Remodels are expensive, and it'd be wise to treat all of your potential customers with decency and respect. We will be telling our contractor (who recommended Daltile) about our negative experience, too, so he can pass it on to others looking to remodel their homes.

From the owner: Daltile is the industry-leading brand of ceramic, porcelain, glass, metal, and stone tile as well…read moreas mosaics, extra-large slabs, countertops, exteriors, and roofing tile. Daltile products are distributed through over 250 company-owned sales service centers, stone slab yards, and gallery design centers that service a robust network of trade customers. Daltile products are also sold through independent flooring retailers. Dedicated to innovative product development and distinguished style, Daltile provides a rich palette of quality products created to inspire residential and commercial designs.

Excellent selections. From classic to trendy. Excellent customer service…read more They have a nice show room with a nice variety of styles, price ranges, etc.

Thank you so much for the excellent customer service and always taking care of us in a timely…read moremanner.