They did an exceptional job. Little weird cuz my roomie scheduled it oddly and without my consent…read more However we proceeded with the install and I could not be more pleased with the entire process. We even took remnants to be used as throw rugs needing bounded on the edges and that was perfect. Recommend this group to anyone. Good people seriously.

Joe and Shelly were so helpful with getting our basement back into comfortable liveable condition…read more They took on a job that the local big box stores wouldn't touch. From the beginning they were friendly, helpful, and professional. They were knowledgeable about which products would suit us best. The installer was just as friendly, professional, and skilled. The time from the estimate to the installation was super quick which we really appreciated. The basement is once again a comfortable place to be. We thank you and all my son's gaming friends thank you too. Our basement is the place to be. The floor must be super cushioned because those boys sure don't mind sleeping until noon on the floor. I can hardly wait until we can do our next flooring project.

This is an update post. I would like to thank Empire today…read moreCleveland for fixing my floors. Due to scheduling issues ( mostly mine) as I was out of the country) it took around a month to get accomplished. However the floors look great and I am well pleased. Thanks again for the repairs.

I left a review on Google as well. They suggested I contact customer service. I have multiple times…read moreand only receive a returned email offering me no resolution to my situation. The sales rep arrive and quoted me a price of $6000 for carpet and LVP. I was offered a lower price by their competitor but they decided to match it. The day they were to install the LVP, my husband was home and I was at work. I came home to VINYL glued down "I thought you changed your mind". Beside them changing my order (I didn't catch the change in a barrage of emails they sent-my fault I was selling my rental as well during this time) they left glue all over the flooring. They did not replace my base boards as promised. This was first wk of April 2026. I am still getting glue off the floor. They left gaps where the vinyl was suppose to lay next to the wall. There are bubbles. I did not authorize them to take the remaining balance but they did anyway. They have lied to me, cheated me and stole my money. The one rep said "I see where you were looking at the LVP. If you want this it will cost an additional $2000". Needless to say, I'm not paying extra. Just fix the flooring and make it presentable. I plan to move at the end of the year. TN Johnson. 5/20 they say this isn't how they do business but I think it is. I have gotten NO WHERE with customer service.

I was looking for basic carpet in my basement and a quick time frame. Victor came to give me an…read moreestimate within 30 minutes of my call and my install was done the next day! I was super pleased. The price was good and I ended up with a better quality carpet than what was offered by Home Depot for a much higher price and much longer wait time. Victor kept in good communication with me along the way. My service was fantastic!

I work as a personal assistant, my boss requested for her basement to have carpet installed & reach…read moreout to Victor. Once I called, Victor responded immediately with details of project needed to be completed. His pricing was extraordinary compared to most well know companies. They've completed the project within the same week as well which was even more outstanding going above and beyond.

Daniel did a wonderful job putting my bathroom floor. I absolutely love it. And the price was below…read moreso many others. I would definitely call them again.

From the owner: Vital Flooring & Renovations specializes in flooring and small renovation projects for homes and…read morecommercial properties. They offer a variety of flooring and carpet and professional installation along with kitchen, bathroom, basement and laundry room remodeling at an affordable price. Owner Keith Orndoff has years of experience in flooring and construction and offer samples and many in-stock materials in their new showroom in Eastlake. Choose from a showroom full of vinyl flooring, carpet, hardwood, rubber flooring and tile samples from manufacturers like Mohawk, Shaw, Daltile, Godfrey Hirst, Marquis, COREtec, Southwinds and more. Free delivery and professional installation is available in as little as seven to ten days. Keith Orndoff has more than 20 years of flooring installation experience and is a CFI certified installer. And if the materials you choose are in stock, Vital Flooring & Renovations offers next-day installation. Along with installing flooring and renovation projects, Vital Flooring & Renovations also offers flooring repairs and handyman services for customers. Keith knows that what sets Vital Flooring & Renovations apart is their attention to customers and their knowledge of the products they carry. They will find you the right product for your project at the right price for your budget. Vital Flooring & Renovations also supplies materials and installations for commercial projects. Let Vital Flooring & Renovations revive your home.

I went in expecting to get a remnant, but for the same price left with new 2 foot squares I can…read moreeasily trim without handling the entire area's heavy carpet and cutting it around objects. I used adhesive on concrete, but it isn't always needed. Wonderful, helpful people here.

Location Carpet & Flooring on Euclid Ave. installed luxury vinyl plank flooring in a bedroom,…read morecloset, hall and linen closet, about 6 months ago. Preparation included tearing out ancient carpet and padding and fixing squeaks. I love it, it looks great and they did a great job. They answered the phone when I called, showed up on time, were nice to deal with and charged a fair price.

the owner was expensive and didn't care and tried to not do something when i paid for the job and…read moredid it half fast

Stay away from this place they will cost you a lot of money in the long run mass confusion when…read moretrying to order and schedule carpet install it was overall a miserable experience never again

I just moved to the area from across the country and the home I purchased was ... pretty gross when…read moreI arrived. Morgan was SUPER helpful in getting a deep clean scheduled ASAP. The team sent to clean my house was extremely thorough and made me feel like I could actually start moving in. Beyond that, the owner contacted me to thank me for supporting his business. Maybe it's just because I am coming from the west coast, but I thought, who takes the time to contact their customers like that? It was so thoughtful. As I get settled, I plan to take advantage of other services this company provides. Their customer service is top notch.

Recently hired for snow plowing services. I'll get back to…read morethis site after this season is over. When initially contacted they got back to me immediately, then a quote for service within a few days. I highly recommend so far. They are friendly & eager to help and be your go to service company. Give them a try.