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    Refined Custom Landscape Construction

    3.7 (9 reviews)
    Closed 7:30 am - 5:00 pm

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    a patio with artificial grass
    Josh W.

    Hired these guys to do a complete renovation to my backyard. The owner is super easy to work with, and was able to meet all my concerns. We looked at 5 different landscape companies before hiring Refined Custom Landscapes, and could not be happier with our decision. Thx guys!

    Fountain and paver install.

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    Botanist of the Valley

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    Couldn't recommend BOTV more. Being from out of state, this type of landscaping and construction…read morewas foreign to me. I'm a designer by trade, however in a different medium. I didn't need to be sold, I needed a partner, collaborator and someone that can bring renderings to life. The level of professionalism, acute attention to the smallest of details, daily communication was such a breath of fresh air in a world of build fast, but 'maybe' right. Every single one of the tradesman were beyond amazing. Absolute professionals at what they do. I would watch (without trying to pry) every day and was just blown away with the level of craftsmanship. Value - the ol' "If it's too good to be true...." does NOT apply here. I felt like we were left with an end product that far outshined our modest budget. However even with that modest budget we were treated absolutely no different than someone spending 10x. The same care was applied. It's just who they naturally are as people. If you're looking to update/upgrade/build from scratch - absolutely start working with Marty and Luis. So very happy to have met and come to know them -

    This is my second time to use Botanist design and build service. Marty and whole team is very…read morefriendly and responsive and accommodates my busy schedules. Marty is a very experienced designer and is willing to work client's evolving needs and make me happy. After trying several version of designs for my new construction, I finally got the design I liked. They also recently move to a nice studio which makes my studio design trip more enjoyable! Thank you !

    Refined Outdoor Lighting

    Refined Outdoor Lighting

    4.9
    (30 reviews)

    I would not recommend working with Patrick. After being billed for landscape lighting work I could…read morenot clearly identify, I asked for clarification on where the work had been completed. This is a reasonable request for any customer reviewing an invoice. When I later called to cancel a scheduled walkthrough, Patrick became very defensive and the conversation turned argumentative. He repeatedly interrupted me and insisted I had accused him of lying, which I did not. I was asking for clarification about the work performed. In addition, I received an unintended voicemail in which he was speaking with his wife, using profanity while complaining about my questions. During that conversation, his wife remarked, "geez, what do we have to wear cameras on all the jobs we do now?" Hearing a contractor speak this way about a customer was unprofessional and concerning. After this experience, I had another landscaping company review the work. They identified incomplete items, including an exposed wire that had not been buried and posed a tripping hazard, and completed the necessary fixes. Their pricing was also lower when broken down by line items and materials. Clear, respectful communication and accountability for billed work are basic expectations. Based on this experience, I would not work with him again and would recommend comparing other providers before moving forward.

    Responded almost immediately, scheduled appointment and solved the problems. He responds when…read moreneeded. I recommend

    Citiscapes

    Citiscapes

    3.6
    (41 reviews)

    I found Cityscape at the Home & Garden Show in Scottsdale and scheduled a free estimate after…read morespeaking with a very friendly woman at their booth. Joey came out to do the quote and was quick, efficient, and explained what to expect. I received the estimate later that same day as promised and the price was fair. When I approved the quote we talked about color options, and he recommended the "Native" color. I wanted something neutral but with a little character in a herringbone pattern, and I'm really happy with how it turned out. He also mentioned darker tones tend to hold up better in the Arizona heat since lighter colors fade faster. The only hiccup was the scheduling process. They require a deposit before scheduling, which made me a little hesitant. I was told I'd get a call later that day to set the install date, but it took a couple follow-up calls before we actually got it confirmed. The office staff was always very polite and helpful though. On install day, I had given instructions on where materials could be placed since I live in a townhouse complex, but the pavers ended up being left in the grass overnight instead. Luckily everything was fine. I later found out the superintendent originally assigned to my project got sick, so another team member stepped in and didn't have all the details from our earlier conversations, which probably explains the communication mix-up. That said, once the work started the crew moved quickly and finished within the expected timeframe (about three days). The final result looks great and I'm very happy with the finished project.

    Poor communication and project management; still incomplete after 3+ months…read more We hired CitiScapes for a travertine paver and turf installation. The crew's craftsmanship on the travertine was genuinely good, but everything around project management and communication fell short. Owner Kendall repeatedly gave us specific dates and times for work to happen, which were then missed without proactive updates -- we had to chase him for status on nearly every phase. Demo also ran long, and the crew failed to clear debris from our driveway in time for Easter; we ended up using Facebook Marketplace to get people to haul away leftover materials ourselves. The turf installation has been the most disappointing part. For what we paid for a premium product, the seams are visibly poor. It took five weeks just to get a crew out to attempt a repair, and that attempt made the seam lines worse. We now have a tentative date for another repair, but given the pattern of missed commitments, we're not confident it will be honored. At one point we went over a month without any contact from them - until they called asking for payment, and we had to push back to get anyone out to the site. The project started before Easter. It's now nearly August, and it's still not finished. If clear communication and reliable follow-through matter to you, I'd be cautious about pursuing CitiScapes.

    Refined Custom Landscape Construction - landscapearchitects - Updated August 2026

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