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Refined Custom Landscape Construction

3.7 (9 reviews)
Closed • 7:30 am - 5:00 pm

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Services - Refined Custom Landscape Construction

Driveway construction or installation

Exterior wall construction

Interior wall construction

9 More Services

Retaining walls

Patio, porch, or terrace construction or installation

Walkway construction or installation

Irrigation construction

Landscape construction or installation

Landscape design

Landscaping building construction

Greenscape construction

Construction or installation

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a patio with artificial grass
Josh W.

Hired these guys to do a complete renovation to my backyard. The owner is super easy to work with, and was able to meet all my concerns. We looked at 5 different landscape companies before hiring Refined Custom Landscapes, and could not be happier with our decision. Thx guys!

Fountain and paver install.

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8 months ago

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3 years ago

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2 years ago

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3 years ago

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8 years ago

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5 years ago

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12 years ago

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8 years ago

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6 years ago

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Refined Outdoor Lighting - Paradise Valley estate lighting with layered palms, architectural accents, and balanced pathway illumination for a refined look.

Refined Outdoor Lighting

(29 reviews)

Responded almost immediately, scheduled appointment and solved the problems. He responds when…read moreneeded. I recommend

I would not recommend working with Patrick. After being billed for landscape lighting work I could…read morenot clearly identify, I asked for clarification on where the work had been completed. This is a reasonable request for any customer reviewing an invoice. When I later called to cancel a scheduled walkthrough, Patrick became very defensive and the conversation turned argumentative. He repeatedly interrupted me and insisted I had accused him of lying, which I did not. I was asking for clarification about the work performed. In addition, I received an unintended voicemail in which he was speaking with his wife, using profanity while complaining about my questions. During that conversation, his wife remarked, "geez, what do we have to wear cameras on all the jobs we do now?" Hearing a contractor speak this way about a customer was unprofessional and concerning. After this experience, I had another landscaping company review the work. They identified incomplete items, including an exposed wire that had not been buried and posed a tripping hazard, and completed the necessary fixes. Their pricing was also lower when broken down by line items and materials. Clear, respectful communication and accountability for billed work are basic expectations. Based on this experience, I would not work with him again and would recommend comparing other providers before moving forward.

Citiscapes

Citiscapes

(39 reviews)

I found Cityscape at the Home & Garden Show in Scottsdale and scheduled a free estimate after…read morespeaking with a very friendly woman at their booth. Joey came out to do the quote and was quick, efficient, and explained what to expect. I received the estimate later that same day as promised and the price was fair. When I approved the quote we talked about color options, and he recommended the "Native" color. I wanted something neutral but with a little character in a herringbone pattern, and I'm really happy with how it turned out. He also mentioned darker tones tend to hold up better in the Arizona heat since lighter colors fade faster. The only hiccup was the scheduling process. They require a deposit before scheduling, which made me a little hesitant. I was told I'd get a call later that day to set the install date, but it took a couple follow-up calls before we actually got it confirmed. The office staff was always very polite and helpful though. On install day, I had given instructions on where materials could be placed since I live in a townhouse complex, but the pavers ended up being left in the grass overnight instead. Luckily everything was fine. I later found out the superintendent originally assigned to my project got sick, so another team member stepped in and didn't have all the details from our earlier conversations, which probably explains the communication mix-up. That said, once the work started the crew moved quickly and finished within the expected timeframe (about three days). The final result looks great and I'm very happy with the finished project.

Do not use this company for existing outdoor ponds/fountain. They did a good job on the rest of my…read morelandscape work, but the workmanship on my pond/fountain was less than substandard for what they charged me. I had an existing pond/fountain that needed to be restored so that it could run properly again. Before I even hired Citiscapes, they came out and looked at my property. I showed them my pond/fountain which included a pond liner that had some tears in it, and I specifically asked them if they could restore my pond so that it was running again and they said yes. The salesperson told me that they would "seal" the pond, which I had no idea what that meant at the time. I was given a quote that included labor to pressure wash the pond/fountain (part of the entire landscape demolition cost) and a separate charge of $1,350 to "seal interior of fountain." When they came to "seal" the pond/fountain, rather than replacing the existing torn liner which I had mentioned might need to be done before I hired them, they duct taped it and proceeded to use spray cans of sealant (about 4-5 spray cans) - all for $1,350!!!! They told me that my pump and filter did not work (although I don't know how they knew that when they never filled the pond up with water to test them) and that once I got new ones, they would come back out to install them and finish the rest of the work on the pond. But they asked for my final payment, promising me they would be back to finish the job. I gave them my final payment and quickly got a new pump and filter and contacted them to schedule them to come back out. After giving them my final payment, that's when the communication became difficult. I tried to be patient given the holidays, but it took them several weeks of me constantly texting and/or calling to get them to come back out to finish the job. We had several days of rain during the time I waited for them send someone out and the rainwater sat stagnant in the pond. Several weeks later, after constantly calling them, they sent someone out to install the new pump and filter and finish putting rocks (from my property) around the pond. After the new pump and filter were installed, we filled up the pond and even though the water was disgusting because it sat stagnant for so long, it was at least running. The next morning, I discovered that the water leaked out of the pond overnight. Not surprisingly, the duct tape they used on the existing liner was a joke! Had they filled the pond up to tested it for any leaks after they "sealed" it the first time, they would've been aware of this right away. I called them again to tell them the pond leaked. Again, it took a while to get someone to come out to look at the pond. When they did finally come back out, they agreed to replace the pond liner with a new one. Since they did not properly restore the pond and did not get anyone out there right away to finish the pond, the bottom of my pond/fountain looked the same way it was before they started working on the pond. The pond was filled with dirty water and debris which developed over the weeks it took them to come back out to finish the work. Additionally, the pond has a water line that needed to be repaired but when I asked them about this, I was then told that they didn't know how to or did not feel comfortable repairing it on an existing pond/fountain. Something that they should've told me before I hired them. If I had been told from the beginning that they could not properly restore my pond/fountain including all plumbing to the pond, then I would've never hired them and I certainly would have never agreed to pay them $1,350 to use duct tape and roughly 4 spray cans to "seal" my pond. Even after finally replacing the pond liner, they didn't even offer to clean the pond again after I had to wait several weeks for them to come back and finish the work. The final picture shows what my pond looked like after they finally replaced the liner on the last day they were on my property.

Botanist of the Valley

Botanist of the Valley

(111 reviews)

Couldn't recommend BOTV more. Being from out of state, this type of landscaping and construction…read morewas foreign to me. I'm a designer by trade, however in a different medium. I didn't need to be sold, I needed a partner, collaborator and someone that can bring renderings to life. The level of professionalism, acute attention to the smallest of details, daily communication was such a breath of fresh air in a world of build fast, but 'maybe' right. Every single one of the tradesman were beyond amazing. Absolute professionals at what they do. I would watch (without trying to pry) every day and was just blown away with the level of craftsmanship. Value - the ol' "If it's too good to be true...." does NOT apply here. I felt like we were left with an end product that far outshined our modest budget. However even with that modest budget we were treated absolutely no different than someone spending 10x. The same care was applied. It's just who they naturally are as people. If you're looking to update/upgrade/build from scratch - absolutely start working with Marty and Luis. So very happy to have met and come to know them -

Botanist of The Valley has been a dream to work with from start to finish. Even though our yard was…read moremore of a beginner-level project (no pool), they treated it with the same care and professionalism you'd expect on something much bigger. From the initial design and budgeting to the final walk-through, the entire team was professional, communicative, and kind. The on-site crew -- Luis, Junior, and Javier -- was respectful, friendly, and a pleasure to have around. By the end, it genuinely felt like we'd gotten to know them as friends. Carlos, who designed our yard, went above and beyond -- taking on a tough install of a pre-purchased structure and making it work perfectly with the best attitude. Every member of their team played a valuable role in bringing our new-build dirt yard to life, and we couldn't be happier with how everything turned out.

Refined Custom Landscape Construction - landscapearchitects - Updated May 2026

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