I love Walgreens and so I usually always go to Duane reade but I had so many terrible experiences…read morehere with the pharmacy that I had to stop sending my medications here for pickup. Now, I come here once a year for vaccines but what's the point of an appointment? I scheduled an appointment but had to wait almost an hour. It's like this all the time. 1 star for the pharmacy, but I'd say 3 stars for the retail team so I give them 2 stars overall. The retail team is hit or miss.

Update: 3/24/25 Now that RiteAid is closed, most of the…read morecustomers getting meds from there are now at Duane Reade. They are always understaffed and the people working the drop off/pick up area are also answering the phones. You would think logic would prevail and they would have more staff that can handle the community. Most times the line is down the aisle waiting while staff ignore the line. It's terrible and always getting worse

To be honest I came to this pharmacy in Astoria cause I needed something notorized asap and they…read morewere the closest and open on sunday . Typical standard neighborhood pharmacy and I browse to see what non scrip stuff and carry and I was glad they have the lemon honey suckers from England that really soothe dry semi sore throats cause by excessive screaming at slacker useless employees. Got the paper notorized, got my suckers and a few other useful items and now it's time to continue my Sunday shopping in Astoria .

Awful experience. I am out of an important medication that my regular pharmacy CVS doesnt have in…read morestock. I called and spoke to the pharmacist who wouldn't answer my questions, provided no information to the questions I was asking in order to help in getting it filled. In the middle of asking a follow up question (*this was all within a very short conversation) and mid sentence said okay no and hung up on me. SO UNPROFESSIONAL. You are a healthcare institution and this is beyond negligible and medically irresponsible. Would never try and fill a prescription with them ever again. Terrible place.

So convenient to have friendly staff that could Help with…read morenotary services on a Sunday!

Decent pharmacy not far from me. They have been around for years. Typical pharmacy stuff, medicine,…read moreany type of health related item, walkers, canes, etc. They also do fax service which was what I was actually for. I want to say it was $1 a page which was a bit pricey but it was convenient so worth it for me. Everything was quick and you got a confirmation page. Good stuff.

The pharmacy manager is not very helpful. it appears there is not an urgency to ensure customers…read morereceive their medication.

I took two buses and about an hour to arrive at this location so I could return a Starlink internet…read moredevice. I arrived at the location to hear that they did not print out shipping labels and I had to rewrap the open package myself. I thought it was a little weird they had no way to print a return shipping label (pdf file) and I had to purchase tape and rewrap the open package. I left the store hoping to find a place to print my return shipping package. After walking around the neighborhood, I realized that I needed to use my phone to locate a place to print the label. While walking to the nearest Staples, I realized that the pdf file I wanted to print was printable from any computer. Have you ever heard of a computer that could not print a pdf file? Me neither. I realized I had been lied to and consequently had to walk 13 blocks on a warm summer day to Staples. While on the way to Staples, I ran across a small business that was a Fedex shipping and printing center. I went in and was told to send my pdf file to the email address printed on the piece of paper in front of me. I was then handed a spoll of tape and told to wrap the package. When I had trouble with the package, the employee said he would help. He wrapped the package and printed the label. I left the business happy to have received what I should have gotten from the get go. Walgreens should hire better people. I am shocked at the bad customer service.

I needed to pick up prescriptions late in the day yesterday but got stuck late at physical therapy…read more Metro Scripts closed at 6pm & delivered my scripts to me at PT. Metro Scripts goes above & beyond time & again.

We are CVS defectors who found a refuge at Metro Scripts. Yaffa is what a pharmacist should be:…read moreattentive, thoughtful and professional. She has helped me in many ways. She goes above and beyond to help me get the scripts. She calls me if the script is delayed. She calls other pharmacists to get the meds if she cannot fill it in time. The phone is always answered by a human being. Today, she helped me get a script and called my insurance company to get support. Ultimately, she got it done. After being abused and ignored at CVS for way too long- I hope that others joined the CVS exodus and run, don't walk across the street to Metro Scripts

Excellent, pharmacist is beyond helpful and kind, always assisting…read more Prices are great!

Highest praise to the pharmacist; kind, helpful, knowledgeable, always willing to help. Igor the…read moreGreat!

This is an EXCELLENT pharmacy! I switched over to them while temporarily living in Rego Park but…read morenow even being back in Brooklyn I still use this pharmacy! Arthur is an exceptional pharmacist and will very kindly answer all your questions. Unlike those big chain pharmacies that could give two shits if something happens, this pharmacy has bent over backwards to make sure I have my medicine (which is beyond important as I am a type 1 diabetic). I highly recommend using this pharmacy; also, keep in mind, they deliver so even if you aren't in Rego Park, you can have your meds delivered which is totally worth it!

One of the best all-around thank you so so much! You will not find better pharmacy or better…read morepharmacist in New York City. Thank you again so much Arthur and the whole staff! Fahrije Farrah

It's great that this pharmacy is open 24 hours per day, but the store itself is disgusting. It's…read moredirty and disorganized and there's stock all over the floor. It also has far more stuff locked up than in other local pharmacies. I can't believe that there's more shoplifting there than there is at the other pharmacies, walking distance away, but maybe they attract a different kind of crowd overnight. This store definitely needs a new manager who will see to it that's cleaned up. The CVS by the 71st-Continental subway stop isn't gorgeous, but it's a lot better than this one is.

This is my to go CVS and it has been here for a very long time…read more They just reorganized the store and unfortunately as a sign of the times, a lot of stuff is locked in glass cases. So you have to ask for a store associate to help you unlock the items you want. The positive side to that's is that there seems to be more room in the aisles now. There's also a phamarcy here and I believe they are either open late or they are 24 hours just like the store. Pretty tycpical CVS otherwise as far as what's available. The staff is friendly for the most part.

I really appreciate this pharmacy, so much great people Pablo is a great person besides him…read moreeverybody is great they do work with you and understand on your needs

Love this pharmacy. The staff is always so pleasant & the pharmacist is eager to help, I had a…read moreproblem with my medicine not being covered and the pharmacist spoke with my doc and they worked it out for me. Thanks again Hallmark for caring!

Didn't loose one pound on their version of Tirzepitide after thousands of dollars. Started with a…read moredifferent pharmacy now down 10 pounds.

I've been ordering from this company for well over a year. One of my syringes arrived broken in my…read morelast delivery. I messaged them to get it replaced considering it's about $90 dollars per syringe. No response. Yet when I call them to get a new prescription they answer right away. I'm tired of these companies only responding when you're offering more money - but not standing behind their product when something goes wrong on their watch.