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    Reference Drugstore

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Recommended Reviews - Reference Drugstore

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    Photo of Lisa A.
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    2 years ago

    Cure med has the nicest pharmacist! The service is very personable. I highly recommend this hidden gem.

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    CVS Pharmacy

    CVS Pharmacy

    2.4(221 reviews)
    10.5 mi
    $$

    Open late, which is a rarity for any business in the OC, but that's because it's a franchise if…read moreanything, BUT it was crazy that the pharmacy was still open around 9 PM. Many other pharmacies in Walgreens, CVS, Target, Walmart, etc. all close at around 5 PM and some aren't even open on the weekend (Sunday), but this one was. Not sure if this is just a change in CVS that I haven't paid attention to, or if it was always like that. There's self check out and the staff working was super friendly and helpful. Shout out to the cashier girl who talked Calico Critters with me, you a real one. Stock is fairly decent for seasonal items and it didn't look super disorganized. Lots of World Cup merchandise randomly and it's always so funny that the souvenirs for Irvine are ocean and beach themed when you're not even THAT close to the water but I guess it works in a pinch for those unfamiliar with California geography. Plenty of parking since it's in a super big plaza and the time where we went wasn't that busy (as many things have already closed).

    Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

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    CVS Pharmacy

    CVS Pharmacy

    2.7(40 reviews)
    1.9 mi
    $

    CVS DOESN'T SERVE - THEY ABUSE: the new AI chat bot answering the phone for refills is programmed…read moreto hang up on customers who request to leave a voice message for the pharmacist. THIS IS DELIBERATE! As a disabled senior citizen, this flies in the face of the ADA - Americans With Disabilities Act, which is Federal law. I must now drive to my CVS pharmacy (29995 Alicia Parkway, Laguna Niguel, CA 92677) to merely speak to the pharmacist. To add insult to injury, Andrew (CVS store manager), was most happy to tell me the matter was out of his hands and he could do nothing. He chuckled and I think he was smiling. I've filed a complaint with CVS corporate and the matter has been escalated. I'm visiting the pharmacy on Monday and they will KNOW I've been there. If my Medicare part D prescription plan wasn't tied into Caremark thru SilverScript, I would transfer all my meds to Costco! I will be informing our union, National Association of Letter Carrriers, of this issue. Just one more example of how CVS / Caremark is failing to serve their customers and in many cases - harming them. CAVEAT EMPTOR - GO TO ANOTHER PHARMACY IF YOU CAN. CVS / CAREMARK IS GOING TO KILL SOMEONE THROUGH SHEER NEGLIGENCE. COLOR THIS ARMY VET DISGUSTED!

    This store continues to close earlier than the posted hours. Just change the hours to close at 9pm…read moreinstead of closing at 950pm The store is supposed to be open until 10pm. Ridiculous!!!!!

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    Reference Drugstore - drugstores - Updated May 2026

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