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    Reference Drugstore

    5.0 (1 review)
    Closed • 9:00 am - 5:00 pm

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    Photo of Lisa A.
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    3 years ago

    Cure med has the nicest pharmacist! The service is very personable. I highly recommend this hidden gem.

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    Ask the Community - Reference Drugstore

    CVS Pharmacy

    CVS Pharmacy

    2.7(160 reviews)
    2.8 mi
    •$$

    I'm not used to CVS Pharmacies being pleasant. Sure they're professional, but that's about it. You…read morealmost have to be the perfect customer to have a neutral experience. I was so gobsmacked at the customer service today. While I was waiting, 3 different staffed asked to make sure I was being helped. The teamwork was actually collaborative about some next steps. There seems to be a nice group of staff here. They were busy but still had time to be concerned about their customers. I want to give a special shoutout to Massara, who was forthcoming with information I didn't know. She was giving me answers to questions I didn't know to ask, which NEVER happens anywhere anymore. As for the questions I did ask about, she did so with warmth, logic, and clarity. She even seemed happy to give me a flu shot. It's such a shame she's a traveling pharmacist. I am tempted to just follow her from location to location. I've scoped out so many CVS pharmacies (because I've moved states) and refuse to be treated like gum under a shoe. This is by far the best experience I've had in a pharmacy. This location created a loyal customer out of me.

    I have been a registered nurse for 17 years, and based on my personal experiences at this CVS…read morepharmacy, I would not recommend this location to patients or members of the community. I have repeatedly felt judged and treated as though I am drug-seeking simply because I am proactive about filling my legitimately prescribed clonazepam, and I have had pharmacists at this location hang up on me during phone conversations. There is a serious reason I am diligent about maintaining continuity of this medication. In 2023, following an interruption in this medication, I experienced a tonic-clonic seizure and required a two-day hospitalization at UCLA Medical Center. Because of that experience, I make every effort to address my prescription before I am completely out. My concern about maintaining continuity is based on an actual medical event, not an attempt to obtain medication inappropriately. As an RN, I fully understand and respect a pharmacist's legal and professional responsibilities when dispensing controlled substances. I am not asking anyone to dispense medication improperly or disregard regulations. A pharmacist can tell a patient that a medication cannot yet be filled while still treating that patient with dignity, compassion, and professionalism. Hanging up on patients and making them feel stigmatized for taking a legitimately prescribed medication is unacceptable. After 17 years in healthcare, I know how important respectful communication is, particularly when dealing with patients who are concerned about interruption of an important medication. Based on the treatment I have personally received here, I cannot recommend this CVS pharmacy as a healthcare professional. I have escalated my concerns to CVS corporate and requested that the District Pharmacy Leader review the situation. I hope CVS takes these concerns seriously and addresses how patients are being treated at this location.

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    Reference Drugstore - drugstores - Updated September 2026

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