The post office in here is a hidden gem not a lot of people know about. I love coming here to send…read moreoff Christmas cards and packages without having a long wait like it would be at the post office during the holiday season. There is plenty of parking in the strip mall and the staff is always so friendly. It is also a pharmacy and also they have a lot of medical devices as well.

Best compounding pharmacy. I have a prescription cream that I have to have compounded to be what I…read moreneed. They are a small pharmacy located in a large shopping center with lots of parking. The staff there are always friendly and helpful.

Best encounter at CVS , Jaci is amazing. So helpful with the makeup, huge smile on her face warm…read moreenergy. Saw me struggling at self checkout with items in her hands she drops everything to help me and my mom. True asset to your company. Will be returning to CVS just to see Jaci again. It's very rare if have such customer service and kindness

My wife and I have been coming here for many years and have never had a problem…read more The staff is friendly , competent and polite. I had never had to wait long before services were provided.

Open late, which is a rarity for any business in the OC, but that's because it's a franchise if…read moreanything, BUT it was crazy that the pharmacy was still open around 9 PM. Many other pharmacies in Walgreens, CVS, Target, Walmart, etc. all close at around 5 PM and some aren't even open on the weekend (Sunday), but this one was. Not sure if this is just a change in CVS that I haven't paid attention to, or if it was always like that. There's self check out and the staff working was super friendly and helpful. Shout out to the cashier girl who talked Calico Critters with me, you a real one. Stock is fairly decent for seasonal items and it didn't look super disorganized. Lots of World Cup merchandise randomly and it's always so funny that the souvenirs for Irvine are ocean and beach themed when you're not even THAT close to the water but I guess it works in a pinch for those unfamiliar with California geography. Plenty of parking since it's in a super big plaza and the time where we went wasn't that busy (as many things have already closed).

Prescription was submitted Tuesday 4/14, finally received a text informing me it was filled Tuesday…read more4/21 and ready for pick it up, I go in and am told it was $400, said I'd be back to pick it up. Call in with a manufacturers discount coupon I was given, told it doesn't work. I call doctor and manufacture, told coupon is valid and instructions to ensure it goes through. Received another "ready for pick up" text Thursday 4/23, go in to pick it up on 4/24, spend an hour troubleshooting the coupon, told it still doesn't work. I tell them "I'll be back with my HSA card to pick up on Sunday" - return Sunday 4/26, told "medication is on hold"...sent to consultation window, told "the coupon does work" and the total is now $500...and it's not filled, in fact, it was never filled... I explain everything, they say "I don't know who worked with you, but the coupon works, but the item was never filled" - provide text showing it was filled, proceed to identify by name the 2 people who helped me troubleshoot on Friday, one of those identified claims "I never helped you"...after some pushback says "you declined the medication"...and the kicker, "the item is out of stock"... tl;dr First, they said it was $400, then they said coupon didn't work, then said they never helped me, then they say it was never filled. Then I prove it was filled, now they say they DID help me, but claim I declined it. Suddenly now the coupon works, it's $500, but it's out of stock? This place is a joke. Other things to note: The nearby hospitals send everyone here because it's 24 hours, so there's almost always a line. There are a few kind and patient staff members, but otherwise the rest are unhelpful and some will lie straight to your face.

Here to pick up a photo that I printed for my grandpas memorial…read more The employees here are beyond helpful, patient, and friendly. I normally don't get this kind of help at these stores but this goes beyond what I expected!!! I peeked for their names - Dulce (beyond helpful) and Parke (also very informative and helpful!!) Thank you guys so much. The quality of my cell phone photo also turned out WAY BETTER than I expected. Sooo happy with the service and quality.

Very helpful staff here. Explained pricing questions and took the time to point out exactly what…read moreshe meant. The store itself is Spotless and displays are nicely arranged. We found it easy to locate everything we wanted. Also there is plenty of parking or you can use the drive thru for your pharmacy needs.

This review is for Wen in the pharmacy. My order for a…read moreprescription medication was badly messed up in a complex variety of ways. I spoke to Wen by phone over the course of several days to try to straighten the mess out. She was very patient and worked through each step of the problem. Wen is a CHAMPION !!!

One of the worst things you can do is try and smooth things over by saying " we are just so busy"…read morelike we as patients don't have a life that's busy. I called for my prescription and waited 34 minutes before someone answering. Then she told me it's available and come anytime. I show up and the doctor says there's a shortage and they can only fill "half" of my script. I can be understanding but the head nurse was extremely rude telling me I can always look other places which I never influenced looking for another pharmacy. But not I will 100% find another pharmacy. This buisness is extremely MESSY and all seem to think being busy is a way of it being okay. As a buisness owner this is a fail. Unfortunate

The staff at this pharmacy are kind, helpful and empathetic. They are also quick and efficient all…read morethe while keeping professional.

I haven't come here in a while, the last couple times I did, I was not super impressed. So about…read morethis visit. I needed to get a syringe, for a medication that I was prescribed. The medication was not an issue, but they stated they could not dispense syringes without a prescription. But I could go on Amazon and order them and have them delivered same day. They didn't have any real reasoning behind, not selling me a syringe, even the pharmacist said that they could but they just weren't in the habit of doing that. It made zero sense to me. The staff was very emotionless, and felt a little annoyed that I had questions.

This CVS Is fairly large but very low in inventory…read more Sometimes the store looks so empty, it looks like they are going out of business. There used to be a male store manager but I haven't seen him lately. At our recent visit, there was a new lady that appeared to be a new store manager. But she wasn't very pleasant, no smiles, no hello, and looks so stiff. Looks like she's not happy about something. I hope they'll be able to retain their customers because the store has been around for a long time. Just needs a happier store manager.

The line to pick up prescriptions is crazy long! I was in earlier but my prescriptions weren't…read moreready( received a text that they were) and had to come back. 10 people in line.

CVS DOESN'T SERVE - THEY ABUSE: the new AI chat bot answering the phone for refills is programmed…read moreto hang up on customers who request to leave a voice message for the pharmacist. THIS IS DELIBERATE! As a disabled senior citizen, this flies in the face of the ADA - Americans With Disabilities Act, which is Federal law. I must now drive to my CVS pharmacy (29995 Alicia Parkway, Laguna Niguel, CA 92677) to merely speak to the pharmacist. To add insult to injury, Andrew (CVS store manager), was most happy to tell me the matter was out of his hands and he could do nothing. He chuckled and I think he was smiling. I've filed a complaint with CVS corporate and the matter has been escalated. I'm visiting the pharmacy on Monday and they will KNOW I've been there. If my Medicare part D prescription plan wasn't tied into Caremark thru SilverScript, I would transfer all my meds to Costco! I will be informing our union, National Association of Letter Carrriers, of this issue. Just one more example of how CVS / Caremark is failing to serve their customers and in many cases - harming them. CAVEAT EMPTOR - GO TO ANOTHER PHARMACY IF YOU CAN. CVS / CAREMARK IS GOING TO KILL SOMEONE THROUGH SHEER NEGLIGENCE. COLOR THIS ARMY VET DISGUSTED!

This store continues to close earlier than the posted hours. Just change the hours to close at 9pm…read moreinstead of closing at 950pm The store is supposed to be open until 10pm. Ridiculous!!!!!

A local independent pharmacy told me to go elsewhere after a few years of loyalty because they…read moredidn't want to hassle with my son's prescriptions which were difficult to get and probably was a low profit gain for them. Since moving to this RiteAid they have never given me a problem. There were a couple of times early on not stocking my son's unusual RX on time but since I have become a loyal customer, they never run out. Also, I see people complain here but they also have to remember that another rite aid closed down and this location is handling those rx too. They have some staff from the closed RiteAid but sometimes it seems crowded during certain times of the day. At times, it can take long in line but if you look, the staff is trying to help the customer. There are customers that really need a lot of help! In my years of being with this pharmacy, the people up front have always been kind and patient to not only me but with others.

We stopped in to buy a greeting card, and were surprised and amazed by the quantity and selection…read moreof greeting cards. It was truly amazing how many card racks they have here - dozens and dozens of linear feet of cards. I have not seen anything like it in this day and age. Not even a Hallmark store have these choices. I don't even know what else this Rite Aid has but if you ever need a greeting card, this is the place for you!