Nice staff Lots of bad people coming in and stealing…read more I have seen this myself 2-3 times When they are asked to leave The gal who works there gets a verbal attack n they keep on stealing Sad to see that in Laguna Beach but criminals have cars n buses to get here

The pharmacist is just awful. So rude. Literally asked, "why do you want this medication?"then…read morelegit said, "if you don't know anything about it, why do you want it?" Um, because none of your business. Your job is to take pills from a big bottle and put them into a smaller bottle. Fill the prescription and keep your personal opinions to yourself. The store is fine. Pharmacy are unprofessional jerks.

If you are confused: Lguna Beach Pharmacy used to be called Laguna Sunset Drugs, and lots of…read morepeople (including Yelp) still call it that, which is OK but the "new" hours are listed completely wrong. Laguna Beach Pharmacy (a.k.a. Laguna Sunset Drugs) is NOT OPEN ON WEEKENDS!!! It's the best, friendliest, most efficient pharmacy on this planet, but it's NOT OPEN ON SATURDAYS OR SUNDAYS!

Best pharmacy team I've ever worked with. They treat every customer with respect and compassion,…read morealways know our names, and keep us up to date on any possible drug interactions. If they're out of something, they get it back within 24 hours almost every time. Excellent service and accepting I think every possible insurance plan.

Used to be good, now they're not. Notice your prescriptions will now come with a $3 "service fee"…read more What's that, like tip? A resort fee? Not sure. Just something they add to the bill without letting you know. Delivery went from being free to now being $7.

The Best Sweetest Pharmacy in the world. They are so kind…read moreand urgent to help. Thank you Bushards. First Class Service and Care Morgan

Here to pick up a photo that I printed for my grandpas memorial…read more The employees here are beyond helpful, patient, and friendly. I normally don't get this kind of help at these stores but this goes beyond what I expected!!! I peeked for their names - Dulce (beyond helpful) and Parke (also very informative and helpful!!) Thank you guys so much. The quality of my cell phone photo also turned out WAY BETTER than I expected. Sooo happy with the service and quality.

Very helpful staff here. Explained pricing questions and took the time to point out exactly what…read moreshe meant. The store itself is Spotless and displays are nicely arranged. We found it easy to locate everything we wanted. Also there is plenty of parking or you can use the drive thru for your pharmacy needs.

Just like previous reviews, absolutely rude pharmacist staff. Lying and then when caught in her…read morelies tries to tell me about respect. Then when I call her out about being rude she says " you get what you give". I'm not sure why they keep this person on staff. It is causing this Rite Aid to lose business. Go to CVS, super nice and helpful staff there. Aubrey B. There is no need to chat with customer support. You can pull the recorded phone call and listen to how your employee spoke with the customer. That is all you need to do. Obviously it is a problem and maybe only that person because of other reviews left here as well. also why don't you try to create a new response to the reviews. When you give the exact same response to every review then it pushes us customers even farther away due to the lack of ( you guessed it) customer service- the very thing all the reviews are about.

Gotta say, it's a fine spot! Will update later once I finish…read morethe first barrel tub of thrifty's etz koooooooooooollld

The last experience I had at a CVS was super negative, but credit being given where credit is due…read moreis the name of the game. Stefan, the pharmacist on Sunday, was polite, pleasant, and more then anything else, went above and beyond for a man in need of a prescription while in the middle of the 3 month waiting period for his new jobs health insurance to Kick in. He found a way to save me over $150 on a script that is something not only very necessary at the moment but always a good idea to have on hand. Super grateful for people like him. And it has brought my opinion of CVS back up from my last encounter.

It's outrageous in store prices are often higher than online. I have to schedule a order pickup and…read morewait? Or deal with a 5 minute checkout price match? You're taking advantage of the elderly.

The post office in here is a hidden gem not a lot of people know about. I love coming here to send…read moreoff Christmas cards and packages without having a long wait like it would be at the post office during the holiday season. There is plenty of parking in the strip mall and the staff is always so friendly. It is also a pharmacy and also they have a lot of medical devices as well.

Best compounding pharmacy. I have a prescription cream that I have to have compounded to be what I…read moreneed. They are a small pharmacy located in a large shopping center with lots of parking. The staff there are always friendly and helpful.

Horrible snobby attitudes…read more First liquor lady I encountered told me she only worked the liquor section and couldn't help me with anything else. I asked the bagger if it was possible to get my groceries double bagged and the cashier makes a smart ass comment " I think we have that technology.". Second liquor lady I encountered was standing so close to my husband in the check outline and kept pushing up on him. Almost as to try and hurry him up some to move up! They are always hiring and I'm sure I know why. These workers have horrible snobby smart ass attitudes. The fruit bowl that costed me almost $14 was full of unripened fruits! You can at least insure the quality of your fruit before placing it out for $14 ! Only reason for two stars is the vegan food variety.

Called in @10am, no ansr, left a voicemail stating my name, dob and prescription request-- no call…read moreback, no confirmation. Called my doctor as well to confirm that they'd put in the order to this Pavilions specifically-- received confirmation. @4pm (after work) I call the pharmacy again, no ansr, no vm left. I drive over, wait in line for 20+mins only to be told that it's not been filled yet, will be ready in 30mins and they're short one staff member. I let them know I'll swing by later tonight in this case bc I can't wait another 30mins. @7:45pm I ask my husband to finish dinner quickly and head out to pick up my prescription; he calls me to tell me they'll have it tomorrow @4pm. WOW @8pm I call and speak with "Becky" who I believe is the pharmacist who says she called a phone number that said it was disconnected to try and let me know and took no further action ... and no they don't check their voicemails. The prescription is actually at another location which I could have been told and simply gone to get. Like pulling teeth every step of the way. No regard to our/their patients time. Was told the pharm mngr is "Tiffany" -- Tiffany, surly this can be improved; perhaps starting with removing the option to leave a voicemail if this isn't monitored at all within the duration of an entire business day. Also maybe check if you're able to fill a prescription prior telling a patient to wait 30mins for it. Just going to put our 9mo old twins to bed now and wrap up all else we need to do to close out the day.

Sorrayya and the manager that day made sure I got my personalized greeting cards on the day I came…read moreback. It was delivered to them about 2 days after I uploaded my pics and because the equipment was unavailable that day the cards were shipped to them and I had to come back and picked up the greeting cards. At least I am able to send my greeting cards to families and friends just before the year 2025 ends.

I've never been harassed like this in a store before. At 10:05 PM tonight (December 2nd), after a…read more12-hour shift, I went to Walmart for a few groceries. I paid $78 at self-checkout. As I tried to leave, the door employee accused me of not scanning nine items. Another associate rescanned my ENTIRE basket -- it totaled $81, just a $3 difference -- yet she still insisted I "missed NINE items." That makes zero sense. A manager and another employee wanted to rescan my whole cart again. After reviewing my items, I decided I didn't want 5 of them. They took those items -- but never refunded me. When I asked about my refund, the door employee demanded I double pay. Exhausted, holding my dehydrated toy poodle puppy, I tried to leave. She then physically blocked my path, kept demanding double payment, and even flipped her name tag over to hide her identity. Another associate laughed at me and said I'd "have to wait a while longer." By then I had already been standing there for 15 minutes being harassed. I was treated like a criminal despite fully paying, staying calm, and showing my receipt. I left without the 5 items and without my refund. I've contacted corporate and requested camera review. This store's behavior was hostile, humiliating, and completely unacceptable. It genuinely felt like something out of American Horror Story. The way I was treated was disturbing, unlawful, and a violation of my rights. Avoid this location at all costs. After tonight, I'll be carrying pepper spray -- and if I hadn't been so stunned, I would have called the police. No customer should ever be treated this way.

CVS DOESN'T SERVE - THEY ABUSE: the new AI chat bot answering the phone for refills is programmed…read moreto hang up on customers who request to leave a voice message for the pharmacist. THIS IS DELIBERATE! As a disabled senior citizen, this flies in the face of the ADA - Americans With Disabilities Act, which is Federal law. I must now drive to my CVS pharmacy (29995 Alicia Parkway, Laguna Niguel, CA 92677) to merely speak to the pharmacist. To add insult to injury, Andrew (CVS store manager), was most happy to tell me the matter was out of his hands and he could do nothing. He chuckled and I think he was smiling. I've filed a complaint with CVS corporate and the matter has been escalated. I'm visiting the pharmacy on Monday and they will KNOW I've been there. If my Medicare part D prescription plan wasn't tied into Caremark thru SilverScript, I would transfer all my meds to Costco! I will be informing our union, National Association of Letter Carrriers, of this issue. Just one more example of how CVS / Caremark is failing to serve their customers and in many cases - harming them. CAVEAT EMPTOR - GO TO ANOTHER PHARMACY IF YOU CAN. CVS / CAREMARK IS GOING TO KILL SOMEONE THROUGH SHEER NEGLIGENCE. COLOR THIS ARMY VET DISGUSTED!

This store continues to close earlier than the posted hours. Just change the hours to close at 9pm…read moreinstead of closing at 950pm The store is supposed to be open until 10pm. Ridiculous!!!!!