Estuve buscando un lugar confiable para darle servicio a mi cuatrimoto y aquí encontré un excelente…read moretrato y servicio! Recomendado al 100%

From the owner: Or mission is to be the best motorcycle shop in the state of Baja California by serving you…read moreefficiently in the motorcycle maintenance

We were in this past weekend to return some items. About five minutes after leaving Cycle Gear, my…read morehusband starting receiving numerous calls from "unknown caller". And then a text informing us I had left/dropped my driver's license at the shop. OH NO! We turned around immediately and went to retrieve it. Everyone knows what a hassle it is to lose your DL and dealing with DMV. Not to mention I might not have known for days. Thank you Celi for calling so many times and Andy who was the desk when we came back for going above and beyond.

I'm usually helped by female staff. Sorry, can't remember their names. But really knowledgeable,…read morefriendly and helpful. A1 customer service. Just wish there was more parking in the front. Smaller location but a good variety.

Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

This is one of the largest cycle gears I've been to with quite the selection. They also have used…read morebikes for sale. We didn't buy anything......I could have.... But I shouldn't...

I can't say enough good things about this place! They went above and beyond with my helmet and…read moreglove purchase. In particular: - Colin, whose enthusiastic and jovial energy make it a joy to be a returning customer - Johnny, whose competence and professionalism vastly exceed his pay grade and age You won't regret paying them a visit!

I have been going to this location for years now and customer service has gone down hill every…read morevisit. This last time I went in I was looking to purchase a new helmet and Bluetooth system. After standing in front of the helmets for 15 minutes uses, never being greeted while one employee sat there going through his phone and the other 2 just talking to each other. I walked up and asked about the helmet I wanted. One guy looked it up and said it was not available. He asked me to hold on while he went to help another employee in the back. 10 minuets pass and I still am not helped. Finally I left. I went online to see who I could speak to about the lack of customer support. I received a email from a nice young lady who said she would pass the complaint to the district manager and I would receive a call from him. Been almost a month now and no call. I will never shop Cycle Gear for anything again. Customer service is non existent and the youn guy they have working at this location are more involved on their phones or talking to each other.

This family owned and operated business is my go-to for anything motorcycle related. Martin is a…read moreknowledgeable and professional technician to not only maintain but to push performance of motorcycles. They have moved location though so be sure to check with them for the most updated information.

These guys are legit !!! I have my older 1998 tl1000r brought out of the dead!!! I had it in…read morestorage for at least 6 years!!! And they got it back to life !! They also picked it up from my house and delivered it back to me!!! They did a full inspection and serviced also rebuilt my dead fuel pump and cleaned out the rusted gas tank !!! Martin is really good and professional!!! He also is very busy so please plan ahead if u have a project that needs his attention!! It took about a month to get it back but we'll worth the $$$ his prices are fair to what's out in the town !!! Give him a go if your in the south bay and need your motorcycle wrenched on !!!

Sugar in the gas tank is what i found after they under priced themselves on clutch work!!! Warning…read moreof Maiks moto malos

I don't know where to begin. If you're in need of a new helmet, definitely check these guys out…read more I purchased a helmet online for a killer deal. However, when it came it did not fit well. I called and asked about returns and they told me I could mail it back or return to the shop. When I purchased, I didn't realize how local they are! I'm in Elsinore so it was just a short drive. I decided to trade up and get a full face helmet. The gloss black lane splitter was pretty pricey but the guy behind the counter (wish I got his name) said they had other colors on the close out special. He pulled up this storm gray helmet and I instantly loved it! He made sure the fit was perfect for me and it was actually the same as my previous Bell qualifier. They even refunded my shipping cost. This was a no hassle return and exchange but the customer service was really top notch. Can't wait to check out their booth at Born Free.

This place is incredible. Friendly and very knowledgeable staff. Amazing location. Very cool set up…read morewith all of the stuff on the site. Was very excited to to find out I was so close to Biltwell's HQ

Great place they took their time fitting my helmet and making sure that everything was perfect. Top…read morenotch team and keep up the great service.

Excellent service, staff knowledgeable, very helpful, and professional products for motorcycle…read moreriding. We started here due to a referral from my CSMP course (coupon) but have returned for their customer service. In particular, if you buy something in store that needs to be ordered, you can have it delivered to your home for free! That's a huge benefit for shopping here. It won't work if you order online, you have to come in and order from the store. Really worth it for quality products. Good store!

Horrible experience I was on the phone with the ( MANAGER) "Chris " very unpleasant and…read moreunprofessional throwing racial slurs , I don't deserve that all I asked to speak with another employee she said no and hung up Very unprofessional for a manager ... cycle gear pls do better

I am a returning rider and needed some new gear to get started. I came here and was immediately…read moregreeted by Sean/Shawn. He made me feel right at home and appreciated as a customer. When he left for the day, he made sure another associate took over in case I needed anything. It was Kenny. Kenny was just as great. I ended up buying a motorcycle jacket, back protector, and helmet. In the past, I bought gear based on fit and looks (of course). I didn't take into consideration the placement of the armor or adding a back protector. I also checked out other local stores that sell similar items, but Cycle Gear associates made me feel welcomed. I will definitely be back. Thank you, Sean/Shawn & Kenny!

Muy mal servicio al cliente. El personal no tiene el deseo de atender ni ganas de trabajar en él…read moreárea de ventas. Las mujeres en él área están más interesadas en sus teléfonos que en la atención al cliente