Mario Merallas must be thee best employee Autozone has this guy is kind - honest and trustworthy…read more Really appreciate his dedication to help people beyond the scope of his duties. Give this man a rise I'm sure there is countless people who have benefited his excellent customer service. A man who comes in on his day off to help a follow human being and will not accept any money dedication Really deserve to be rewarded they are so little people left in this planet who really go out of thier way to help another person. I hope higher management recognizes that they have a good individual and should not go not recognized. Mario also speaks English if you find yourself at his store ask for him and you will see for yourself. Thank you Mario for all your help and just being a good person!

On our way back from Guadalupe Canyon our radiator overflow cap popped off and our serpentine belt…read moregot shredded. We made it to the autozone store and they were very helpful. They helped us get the parts and even helped put the belt on and get home to USA. They spent an hour in the rain with us getting this belt on. I am forever grateful to the store manager and will be loyal to this store forever. Via google translate: En nuestro camino de regreso de Guadalupe Canyon nuestra tapa de desbordamiento de radiador salió y nuestro cinturón de serpentina se destrozó. Llegamos a la tienda autozona y fueron muy serviciales. Nos ayudaron a poner el cinturón y llegar a casa a Estados Unidos. Estoy eternamente agradecido y seré leal a esta tienda para siempre.

Had exactly what I needed at a great price. Needed to replace a cyliner coil only $21USCYread more

I came here and they started saying stuff that I couldn't pay the high cost and charged me more for…read morehaving a dog do not recommend

A big chain auto part stores and garages with honest, skilled mechanics, good with their hands…read more Quality is higher and prices are much lower than any shop in So Cal. They stock parts for most cars, or bring your own oil and filter. They would change oil for $5 while checking the car for any broken item or problem. They have about 10 branches scattered out in Tijuana. The branch near Mr. Pampas is larger with many experienced mechanics who can do complex repairs. They can diagnose the correct causes of problems much better than Mickey Mouse shops in So Cal, which only swap lots of expensive parts without solving the real problems.

Saved over $1000 dollars by coming here for a wheel bearing replacement. Sometimes they are lacking…read moreparts so it is best to bring the part you're looking to replace. Staff was really nice and attentive. They don't do appointments but came in early (9am) and was out in 2 hours. Will be coming back! Gracias Refaccionarias Del Valle!

Rude and very bad customer service they send my a wrong parts twice…read moreI was dealing the old company for a long time . but the new company treats customers very badly . i wanted to correct my order but i couldn't . when i called them they hang up the phone on me twice . the girl works there she was so rude and very bad customer service and unprofessional so i decided to close my account with them

I found a lot of parts that I needed for a colition repair due to an accident that I had with my…read morecar, a 2006 Mini Cooper. The parts that I required were a fog light, a parking light, fender inner cover, side marker light, etc., I found all the parts at a substantial price reduction compared to the dealership price, and I get 20% off at the dealership because I have an stablished repair shop. Nothing beats NAP!!!

I bought a part not in stock waited it arrived once we were inspecting all parts the part bought at…read morequality plus was broken I came down politly ask for an exchange and they say no that I have to buy another one at there cost not even 50/50 even though it was not my fault. Then I ask for a refund and of course no because they pull the broken piece know its a broken part left over my loss DO NOT BUY PARTS HERE GOT TO OTHER PLACES DEALERS ASK FOR DISCOUNTS EVEN NAPP OR ANY OTHER PLACE be carefull they sell cheap and here is a proof that you get what you paid for.... Rule of Sales Customer is always right!

I can see one of the rating is low on here. They must've inflated their ratings on the Google…read morereviews, but this is true. Do not buy from this place. They will ship you something if it gets lost in the mail they will take your money and not attempt to help you find the product that you purchased stay away from them on Amazon eBay and everywhere else they sell.