Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

This is one of the largest cycle gears I've been to with quite the selection. They also have used…read morebikes for sale. We didn't buy anything......I could have.... But I shouldn't...

This family owned and operated business is my go-to for anything motorcycle related. Martin is a…read moreknowledgeable and professional technician to not only maintain but to push performance of motorcycles. They have moved location though so be sure to check with them for the most updated information.

These guys are legit !!! I have my older 1998 tl1000r brought out of the dead!!! I had it in…read morestorage for at least 6 years!!! And they got it back to life !! They also picked it up from my house and delivered it back to me!!! They did a full inspection and serviced also rebuilt my dead fuel pump and cleaned out the rusted gas tank !!! Martin is really good and professional!!! He also is very busy so please plan ahead if u have a project that needs his attention!! It took about a month to get it back but we'll worth the $$$ his prices are fair to what's out in the town !!! Give him a go if your in the south bay and need your motorcycle wrenched on !!!

I can't say enough good things about this place! They went above and beyond with my helmet and…read moreglove purchase. In particular: - Colin, whose enthusiastic and jovial energy make it a joy to be a returning customer - Johnny, whose competence and professionalism vastly exceed his pay grade and age You won't regret paying them a visit!

Stopped by to grab some new riding gear. Shout out to Colin and Jarek absolutely took care of me…read more Super friendly, super knowledgeable, and made the whole process easy. If you need gear and good people to help you out, this is the spot.

Great customer service with experience staff. Subject matter experts help you find what you need…read morefor the type riding you do. No up selling!

It's located in a congested area that isn't the cleanest, but once in the store it's like a brand…read morenew nickel! Squeaky clean and sanitized. I came in to try on gauntlet gloves for winter coming up but unfortunately they had none in stock which was a bummer.

Estuve buscando un lugar confiable para darle servicio a mi cuatrimoto y aquí encontré un excelente…read moretrato y servicio! Recomendado al 100%

From the owner: Or mission is to be the best motorcycle shop in the state of Baja California by serving you…read moreefficiently in the motorcycle maintenance

I preface this by saying that I hardly ever write a review. But this was above and beyond when it…read morecomes to customer service! I was desperate to get hold of some parts for my shoes and most places were out of stock. I called Motonation because they are a Sidi dealer but I wasn't optimistic of my chances. Naima answered the phone and was very helpful. She was knowledgeable and friendly. One of the things that blew me away was that she followed up to resolve my issue!! Overall friendly, knowledgeable and customer oriented service!! Happy customer! Thank you so much Naima!!

This past week, I called Motonation/Ciclistica America for customer assistance with a pair of Sidi…read moreErgo 2 Carbon shoes that I've had for over ten years. Was unable to find a much needed part anywhere. Ended up speaking with Morgan Tupper in Customer Service and she was TRULY exceptional! Morgan had the part I needed in her spare parts inventory and sent it out immediately. She couldn't have been more pleasant. Can't thank you guys enough!! My Sidi shoes are again ready for my next road ride...

We were in this past weekend to return some items. About five minutes after leaving Cycle Gear, my…read morehusband starting receiving numerous calls from "unknown caller". And then a text informing us I had left/dropped my driver's license at the shop. OH NO! We turned around immediately and went to retrieve it. Everyone knows what a hassle it is to lose your DL and dealing with DMV. Not to mention I might not have known for days. Thank you Celi for calling so many times and Andy who was the desk when we came back for going above and beyond.

I'm usually helped by female staff. Sorry, can't remember their names. But really knowledgeable,…read morefriendly and helpful. A1 customer service. Just wish there was more parking in the front. Smaller location but a good variety.

I had just moved to San Diego and read great reviews for a shop down the street but when I go there…read morethey were out of space so I drove home and saw Clairemont on the corner and stopped in. They aren't very friendly like people have said but I'm more concerned with getting my bike tire replaced than pleasantries. I have loved my past cycle shops even when the guys were gruff. It's about the work first and foremost. Cut to a year later and I have found a great shop recommended by co-worker and I ask them why my rear tire only lasted 800 miles of very light commuting? It had metal bands showing! Turns out It was the wrong tire for my bike and was designed for smaller lighter bikes not my bigger touring bike. The load index matters more than you think! I think they sold me what they had on their shelf. I suppose its on me to know my load index but I can now say my new shop would make sure I got the correct tire because they are purist they would even go so far to tell me no If I showed up with wrong tire because they care most about doing quality work. Come to think of it I'm pretty sure they covered their butt's when they sold it to me saying something like "This is a sport tire and wont last as long", NO this tire is not rated for my bike and is a very bad idea. Prices were fair and work was done in reasonable time. So not a bad shop, but I want something more. And to reviews that say they have a great inventory, very suspicious those are real. They have NO inventory at all I remember like 10 tires on the wall, that should have been a warning.

Above and beyond service from spark plugs to tires Jamie…read moredoes it right. I've always been pleased how hard he works to earn his customers business. Jon