DANIELLE in the parts department was a sensual mix of kind, helpful, and professional…read more GABE on the sales floor was very knowledgeable and helpful. Thank you San Diego Harley-Davidson

WOW!! What an experience! I stopped by San Diego…read moreHarley-Davidson with my bestie just for kicks. We are not motorcycle people but we thought we would stop in before heading to dinner on a Saturday night. We walked into this gigantic warehouse and were immediately welcomed in by David. He was very professional and knowledgeable from beginning to end (and very easy on the eyes, ladies! lol). He gave us a full tour of the facilities and explained that Harley-Davidson isn't just about motorcycles, it is indeed a culture, a lifestyle! He took us to every part of the warehouse. From the sales floor decked out with what seemed like hundreds of motorcycles, to the back area packed with merchandise for purchase (clothing, decals, accessories, etc.), he left no stone unturned. He also showed us the full service department like they have at car dealerships. He then led us outside and around the building to another "hidden gem." Did you know this place has a poppin' indoor pickleball court? Yesssss!!! I've only ever played one time and I was actually decent, lol. I would love an opportunity to play here! Although bestie and I aren't into motorcycles, I'd be lying if I said I didn't fall in love with one that I saw. It was right at the entrance when we walked in. She is a gorgeous TEAL color and damn, I probably salivated just a little when I saw her!! Idk if I'd ever own one, but if I did, I'd imagine it would look something like her! Can't you just picture me on it? =) We ended the tour outside at the front of the building, where David explained a little more about what they do here. I highly suggest coming in if you have some time. And if you're in the market for a Harley, they have pre-owned ones as well as brand new ones in stock. Ask for David, and you will not be disappointed!! This was a wonderful experience all around. Maybe one day, I'll end up with a gorgeous bike from here, who knows? ;)

Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

Made a reservation for two bikes from here as a surprise for my husband and his dad to take a trip…read moretogether. Worked with Brandon, who was great and extremely helpful since I don't ride and I didn't want my husband finding out. He walked me through all the options and requirements. By the time I got to surprise my husband with the gift a few days later, everything was taken care of and he could just get on and ride. Bikes were clean and in great condition, both men (long time riders) had nothing but great things to say about the service and the bike conditions. Highly recommend!

Brandon is Awesome!!!! He's been helping me and my fiancé for over a year. We have rented over 10…read morebikes from him and every time we do, the experience gets better and better. Being part of the EagleRider membership, Brandon is exactly the kind of person you want to deal with at every location. He makes the check in super easy and super fast!!! If your in San Diego and want to rent a Harley Davidson, look no further because this is your spot!!!!

I recently had the pleasure of visiting West Coast Cycles, and I must say, their exceptional…read moreservice and genuine approach left a lasting impression. From the moment I walked through the doors, the staff's candidness, forthrightness, and congeniality made me feel right at home. What sets West Coast Cycles apart is their unwavering commitment to honesty. They clearly communicate the scope of their services, providing accurate estimates and transparent explanations of the work required. I truly appreciated their straightforward approach, knowing that I could trust their recommendations without any hidden surprises. One aspect that particularly impressed me was their fair pricing. West Coast Cycles offers services at reasonable rates, ensuring that customers receive excellent value for their money. Their dedication to honesty extends to their pricing, making the entire experience even more satisfying. While West Coast Cycles excels in many areas, it's important to note that they do not service BMW motorcycles. However, this minor downside is overshadowed by the overall quality of their services and the exceptional customer experience they provide. West Coast Cycles is a standout establishment with a team that goes above and beyond to deliver honest and reliable service. If you're in search of a trustworthy and customer-centric motorcycle service, I highly recommend West Coast Cycles for a refreshing and enjoyable experience. They have serviced my 1989 ZX-10 a few times and I have a classic bike in tip top shape due to them.

I was having starter issues with my bike and tried to set an appointment at Fun Bike Center. FBC…read morewas booked for 2 weeks and referred me West Coast Cycle. I had a good experience and Kevin and his crew were professional and very knowledgeable. They diagnosed the problem and had my bike running like new again. Fair prices, honest service, and great communication throughout.

Outstanding Customer Service!!! Ivan (and Cole) was the best in helping sort out a very…read morecomplicated and costly electrical repair, still in progress. Their very friendly Sales staff (Christian) is also extremely knowledgeable and helpful! Thanks again for working with me on the repair costs...I highly recommend this dealership for all your motorcycle needs!

There used to be three Indian dealerships in the area, one in Kearny Mesa, one in San Marcos, and…read morethis one in El Cajon. This is the last one standing. The staff is always friendly and there is a relaxing and comfortable waiting area inside there. They also have a pretty good selection of bikes and merch to look at as well. It's right next to El Cajon police station, so make sure you don't do any nonsense there. The prices are reasonable, and the staff is very knowledgeable.

Sailor is an amazing associate, super helpful in finding the women's selections for jackets! Great…read morehand in help & super nice :)!

Always a pleasure coming here. Efficient, friendly service all around…read more Chris in sales was great. Very professional and knowledgeable. Thank you!

If I could give a ZERO rating, that's what I'd give. A mechanic who takes advantage of people who…read moredon't know much about motorcycles. BEWARE! I took my Honda Navi which is a VERY cheap bike in for an oil change, brake service, and a rear tire replacement. He charged me 112 for the new parts (?). That part was fine. Until he charged me 350 just for labor. The problem is, I'd had the same work done by him before, and he'd only charged me 150 (labor) dollars (without the tire change). In the end, I spent 483 dollars almost a quarter of the bike's value. When I asked him to explain the work done, he didn't know what to say and told me he did exactly what Honda required. I found tire replacements at Honda for $50. He charged me $95 for the new tire plus $95 for the installation, after having already charged me $255 (for labor) for brake adjustments and an oil change. Please, for your own sake, don't take your bikes to this place. This guy is an opportunist! I hope everything you do comes back to you. A terrible human being!!!!

Great shop. The team at Kontiki is fast, friendly, and really knows their stuff. I take all three…read moreof my bikes here (street, cruiser, and dual sport) and always get top-notch service

I did alot of business elsewhere in San Diego but after coming to El Cajon Harley a few times for…read moresmall things I would highly recommend them to anyone looking for a bike / advice / service and parts shout out to Kyle for being so helpful and easy to talk to and explain things to me !! Ask for Kyle in service and ask for Tony in sales. Love the experiences here!!

El Cajon Harley-Davidson recently is not your typical high-pressure dealership. It has a really…read morelaid-back, "small-town" feel that makes it easy to just walk around and look at the bikes without feeling like you're being hunted by a salesperson. The showroom is huge, so there's plenty to see if you're into the gear or just want to check out the new and used models. The staff I interacted with were super chill and genuinely seemed like they just wanted to talk about bikes. It's a cool place to hang out if you're a fan of the brand or just want to get a feel for the local riding scene. Overall, it felt like a friendly, down-to-earth shop that's worth a look if you're in the area.