This e-bike (electric bicycle) shop is in Ocean Beach. It seems like everyone; young and old has an e-bike and if you don't have one, have you been diagnosed with FOMO (fear of missing out)? Well, when I stroll along any walk path, whether at Balboa Park or here in Ocean Beach's walk path, lots of people are on an e-bike and some have nearly run over me or my pup. So, as the saying goes, if you can't beat them, join them?! I walked in this shop just to look and see and get informed. My first question was what's the priciest e-bike here? Answer: the WEAPON with all the upgrades add ons will put a dent in your wallet $9,999 and you save $$$ if you get the basic for $6k. The WEAPON E-Bike, particularly known in the market as the SUPERHUMAN WEAPON, is a high-performance electric mountain bike designed for serious trail enthusiasts. Weighing approximately 55 lbs, the use of a CARBON FIBER FRAME enhances both strength and agility, allowing for a responsive riding experience. And almost all parts are a challenge to get if the part is out of stock since most suppliers are based in China, who is subject to US tariffs. E-bikes must be used on the street and NOT on walkways/pathways or you can get ticketed by police. Jared was very helpful and informative and I got to look around the shop. The shop was organized and turns out they are authorized dealers of many brands. The shop also sells more affordable $$ e-bikes and are customizable for size and features if upgrades. To conclude, I don't have FOMO and I'm still not convinced I need an e-bike but if I do get one, I would consider this shop because I got great customer service from Jared who was nice and cool. If you're interested in an e-bike this place might have what you're looking for. Recommend read more

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Avoid this place like the plague. EZE Ryders is a scammy, rude, incompetent shop that does not give a single damn about its customers--even if you drop thousands here. I've spent over $9,000 with them in less than a year. What did I get for that loyalty? The worst service I've experienced anywhere. Their service department (especially Omar and the big bearded tech) is openly rude, dismissive, and condescending. They act like it's a burden to do the job I'm paying them for. Examples? Sure. Twice now they've accused me of lying about crashing my commuter e-bike just because my derailleur snapped. Newsflash: On powerful e-bikes, you can snap a derailleur cranking the throttle uphill (like on Cortez Hill). I've done it 3 times on 3 different e-bikes. They apparently have no idea what they're talking about, but they'll stand there and lecture you like they're bike gods. Even if they were right (they're not), who cares how it broke? Your job is to fix it. Their workmanship is a joke. They've given my bike back with loose parts (a safety hazard), failed to fix things correctly on multiple visits, installed parts that don't even fit properly, and left my handlebars filthy. For $9k you'd expect at least basic competence. When they got sick of fixing my old bike (which they never got right anyway), Derrick the sales guy pushed me into buying a new $5,000 bike--telling me it would be "easier for them to work on." That turned out to be a lie too. I even paid extra for their overpriced "warranty package," which Omar later admitted covers absolutely nothing you don't already get from the manufacturer for free. Basically, they sold me a worthless add-on for profit. Most recently, I called Derrick for a same-day cable tension adjustment. He told me the service department was wide open and to bring it in immediately. I got there in ten minutes. Omar was literally scrolling his phone behind the counter, but told me they were suddenly "too busy" and I'd have to come back tomorrow. He also claimed I had too many miles on my brand new $5k bike for them to work on it. What? And then, as always, he couldn't resist blaming me with another laughably wrong "diagnosis"--claiming I ride only in high gear. No, the cable tension was off and the chain was catching. That's why I brought it in. It's your job to fix that, not guess wildly and insult your paying customers. In short: They don't know what they're doing. They don't care about customers. They lie to sell you bikes and worthless "warranty" packages. They do sloppy, dangerous work. And they're shockingly rude the entire time. If you value your money, safety, or sanity, avoid EZE Ryders. read more

Ebike Super Shop - SS of EZE's OG reply before their frantic edits and gaslighting. They've edited it 3 times to cover their butts - Bike Rentals Near Me - San Diego, California

Jake went above and beyond to add air to my bike . He has an exceptional customer service attitude and knowledge. Appreciate you, Jake!!

I've been to this shop a handful of times for my sons E-bike. I don't know much about e-bikes. What I do know is I'd highly recommend this place to my friends and family. Every single time I've came in the customer service is nothing short of great. I've spoken to multiple workers and technicians. Leo, Omar, mechanic with a beard (sorry forgot the name) have always treated my son and I so well. I've never felt like they have tried to upscale or rip me off. In fact, I feel like they are so helpful, upfront with pricing, and give tips/ advice. They always explain things thoroughly to me on what the diagnosis is on the bike, what the parts/ work entails, suggestions and recommendations. They go above and beyond, super friendly, professional, and efficient. I truly feel this shop cares about customers service, quality, and safety of the riders. Thank you guys! Professionalism 5/5 Service 5/5 Check them out yourself. read more

I had a very poor experience with this company. I had to leave and go somewhere else. The employees in the store were not attentive, kind, or helpful. 0/10 experience. read more

Shout out to WES and the crew at EZE Ryders! Man they put curbs everywhere and they aren't rider friendly, especially when you're a lil reckless (not wreckless anymore) dayam it. I was pretty bummed out after bending my forks and front rim until I called these guys and got ma shit fixed and back to the asphalt assault. Wish healthcare wasn't so expensive or I'd be seeing these guys more often! Also can't remember who helped load my bike on my other ride but the foam was genius, thanks bro! EZE Ryders for the W!! read more

This place is fantastic. My experience started with a phone call to Devin, who was extremely helpful and supportive. If he didn't know an answer right away, he consulted a colleague and made sure I got accurate information. The following day, I brought in my son's eBike and was greeted by both Devin and Chris. Chris checked me in and assisted with the service, and he was outstanding--very knowledgeable, attentive, and clearly on top of his game. I came in for a rear tire repair, which they handled quickly and professionally. I also brought foot pegs to be installed, and after taking a look, Chris explained why they wouldn't work--they weren't compatible with the bike. I appreciated the honesty and explanation. I asked several general questions about the Talaria X3, which is the bike I had serviced, and he answered all of them thoroughly. He even helped me load the bike back into my SUV. I will definitely use them again for any future eBike service needs. read more

Devon Raymond and the guys at Ebike Super Shop went out of their way to accommodate us. These guys run a top notch shop. And they go out of their way to make sure their customers are satisfied. They make you feel like you matter. And I love that. I will recommend and support this business to everyone I know. Great job guys! read more

This is EZEly my biggest regret of 2025. I rarely leave reviews but I'd be doing the rest of the population a disservice if I didn't. From the moment I walked in everyone looked like they wanted to rob me. And they basically did! I brought in my electric bike for what I assumed would be a simple repair. Staff seemed distracted, barely acknowledged me, and didn't take the time to explain what was being done or when it would be ready. After multiple follow-ups (which they mostly ignored), I finally got my bike back -- weeks later -- and it still wasn't fixed properly!!! Then they tried to charge me more than they originally asked for and stared at me like a deer in headlights when I called them out on it. At the very least, I expected my bike to work after going through hell and back. I literally had to take it to another shop and they fixed it no problem. San Diego has no shortage of bike shops. Go literally anywhere else. In fact, you'd be better off getting it fixed right at literally any other business period. McDonald's, State Farm, your local plug etc. read more

Replying to the business reply's "fake review" claim: I'm his wife, and yes--I left a 1-star review too. That's because they gave mehorrible service as well. They left parts loose on my bike, were rude when I brought it back, and acted like fixing it properly was a burden. Nothing "fake" about it. We both had awful experiences here. Instead of taking responsibility, they just attack customers for telling the truth. $$$$$$$$ My review: $$$$$$$$ Unsafe service and rude. Go to Electric Bike Central instead. They have actual e-bike techs and better customer service! read more

Outstanding Service at EZE Ryders! We had an excellent experience with EZE Ryders. I brought in an electric bike that I had purchased elsewhere, and they were not only willing to work on it, but they did so with professionalism, honesty, and a friendly attitude throughout. From the start, they were clear about the pricing and repair options--no surprises, just straightforward and fair service. My father-in-law and my son were the ones who took the bike in, and they were both treated with respect - not taken advantage of. The repair was done efficiently, the price was reasonable, and the whole experience left us feeling very confident in their work. Highly recommend EZE Ryders if you're looking for a knowledgeable, honest, and approachable e-bike shop! Definitely will be coming back for service and for our next e-bike purchase. Thanks Chris and Omar, Jake, Leo, and Greg! -Art read more

They could improve on being more customer service and less protocol on money. I let the ebike technician install a kit on my mountain bike about 4 months ago. I was experiencing my bike started to stall once in awhile. I brought it to their shop and they couldn't find anything wrong, because they couldn't replicate the symptoms. One month later it started stalling every time I drove it. Two weeks ago it doesn't work at all. I called for support and service and the sales rep told me that since I put 2,000 miles on my bike that there was no warranty. And that if I want to bring it in for a diagnosis they would charge me $120 to diagnose it. I don't know why I was giving me a problem. I'm payed for the kit and they installed it and I did ride alot, because I'm a disabled veteran and the bike is like a wheelchair for me. I don't mind paying for any parts that are not under warranty, but to charge me $120 to diagnose it is too much money for me. I'm on a fixed income and I feel that the service representative was unthoughtful about my circumstances. I feel they knew that the kit was not a good one and I have yet to find a bike shop that will work on it. I never got an invoice for what type of kit they bought and put on. I feel I was discriminated against me. They don't seem to care about customer service or satisfaction. They only care about running a business and making money. They need to work on customer service and less protocol on business. My bike is not going to be fixed because no one is willing to help me. read more

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Rented some bikes with some friends and we were not impressed. The bike mechanics were poorly designed and they offered horrible customer service. read more

My entire experience with EZE Ryders was exceptional. They are professional and provide outstanding customer service. Even with the added​ challenge of delivering to Hawaii--something other vendors often won't do--they were proactive and supportive throughout the entire process. It made everything much easier and stress-free for me. read more

I thought it would be great to check out the area on an e-bike. EZE Ryders is in OB, central to Point Loma, sunset cliffs, the San Diego river and Mission beach. There are a lot of bike paths and roads with designated bike paths to explore. I booked some bikes in advance. It turned out to be a cold, windy, rainy day but me and the wife decided to defy the gods and adventure anyway. The reason for a lost star is that my first e-bike had an electrical malfunction just as we made it down the hill to the beach. Pedaling a moped style e-bike uphill without electrical assist is a workout Peloton instructors would be proud of. Once we made it back, the staff was super apologetic and replaced my bike with a mountain bike version. We headed out again with no other issues other than cold hands and cheeks. One word of caution, San Diego is a big city with lots of automobiles. You will have to share the road at some point. We found that most of the drivers in this area were bike-aware but there's always an impatient, entitled jack-wagon somewhere. read more

Ebike Super Shop - E-bikes at Sunset cliffs on a cold day in San Diego - Bike Rentals Near Me - San Diego, California

Ordered on the website and picked it up in person. The service was great! Whenever I need any Ebikes or parts I know where I'll go from now on. Thanks! read more

This shop is great and has the best customer service . I brought my daughter's RAEV Bullet GT in to get a flat tire repaired and install armor tube protection in the tire to protect the inner tube . They were super fast in fixing it and the repair was $20 to $25 cheaper than any other place that works on e-bikes . Anything e-bike related I will be going there . THANK YOU GUYS !!!! read more

Ebike Super Shop - My RAEV Bullet GT from EZ Ryders in Ocean Beach . With new back tire & tube protection . Love this bike . - Bike Rentals Near Me - San Diego, California

Brought e-bike over for some repairs after a crash. Was able to get the bike into shop quickly. These guys are great, absolutely prioritize customer service. Very knowledgeable, and talked me through all repairs. Decided for some upgrades and picked up the bike looking/riding perfect. 10/10 would recommend. read more

Bought a bike (EBox 2) and numerous parts online from EZE - faster and cheaper than direct from Stomp and always a good experience! Awesome customer service! Shipped and arrived as advertised! read more

Bill and his staff do a great job. I've bought two e-bikes (both have over a thousand miles on them) and the service is great. He gets me in and out quickly for brake pad changes, the bikes themselves are high quality that I've never had an issue with. I've taken them on single track trails in Big Bear to all over San Diego. No hills is too large, no commute is to far for 60 my year old ass. The accessories are great. Got a pair of saddlebags there that get me compliments wherever I go. Love quality customer service and great products at a competitive price. read more

Ebike Super Shop - Great bike with classic lines and leather upgrades that draws compliments all the time. My battery runs out long before the bike's does. - Bike Rentals Near Me - San Diego, California

Great and top notch service. So happy Chris and Omar saved my e-bike from being just a regular bike. They exactly knew the issue and ordered a new battery. Chris also did custom work to the bike to make sure the battery fits properly. I highly recommend to stop by the shop first and get it done right. Thanks Team! read more

Went here hoping to have a solid time with my family and boyyy was I in for the opposite. Just all around crappy service from the start. Bikes were in terrible shape read more

This place is fantastic! Very friendly and great customer service! I had a problem with my brand new Lectric ebike and Lectric customer service recommended them. Chris and Omar diagnosed the problem as a controller issue and reached out to Lectric on my behalf to work directly with them and their warranty process. They had the part shipped directly to their store and called me when it arrived. Then they replaced the part within a few hours and I've been riding my ebike since! I would definitely go back to EZE Ryders if I have any more bike problems! read more

EZE Ryders + Devin are some seriously nice, helpful, and flexible folks. We did a Onewheel rental in November and liked it so much that we immediately went to EZE Ryders to purchase two OneWheels that very night. Devin hooked us up with pricing to match the manufacturer's Black Friday sales. The recent winner of the OneWheel Race for the Rail happened to be there that evening, so we had a great time hanging out and learning about the sport from the "pros" :) They were all super friendly and welcoming. When our second board was ready to pick up a couple days later, they did us the favor of unboxing it, charging it, and assembling the accessories for us. Later when we left town, EZE again hooked us up with a shipping box so we could keep everything safe on the return trip. Absolute gem of a shop, San Diego is very lucky to have them! read more

Ebike Super Shop - First trail ride on my new OneWheel XR from EZE Ryders! - Bike Rentals Near Me - San Diego, California

I needed some work done on my e-bike and they did the job quickly and with a customer service great attitude. My only gripe is they missed a minor step during the work that would have made it better but it wasn't a big deal so I only removed one star. It was very refreshing to have a positive customer service experience after dealing with the rudeness of MJ Cyclery and Mission Hills Bike Shop. It's sad state of things where not being rude automatically makes you above average. read more

Omar, Chris, George, are stand up dudes! They have helped me out time and time again, truly passionate, crafty ebike technicians. They offer wide range of e-bikes as well as rental service to celebrate bachelor/bachelorette events. Stop researching, if you want extraordinary customer service and people who are responsive, seek EZE Ryders Electric Bikes This shop is my go to headquarters for all things ebike! Cheers mates! read more

Super fun way to see San Diego. The city is very accommodating to cyclists. Easier to visit sites on a bike since parking a bike is easier than a car. read more

I was referred to EZE Ryders for service on my e-bike. The service that I received from Devin was prompt and professional. I highly recommend EZE Ryders to my friends. Suggest you call in advance, they are busy. read more

So how I found out about Devon ... A year ago I saw a couple riding these electric bikes at pier in San Clemente got his number and 3 months later had 2 delivered for myself and hubby. It has now been 1 yr since owning them and we consider them our second car .. which we sold since this purchase ... we ride the beach trails daily ... restaurants at night ( lights on) friends homes San Clemente to Dana Point Trestles, San Onofre and the list goes on. I have had no problems with either bike just tightening brakes/seat on occasion ... I love our bikes so much it was the best investment we ever made living at the beach. I wanted a golf cart but so glad we got these instead. read more

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Had service done on four bikes. Knowledgeable and honest staff. I was super happy to receive the bikes back. They installed a hydraulic seat post and new seat on my ebike. It's so smooth now. Thanks guys! read more

My daughter had an issue with her accelerator switch on her super 73. Eze Ryders was 1 of 2 shops that replied to my request via Yelp for service. Chris and Omar are super knowledgeable and very nice! I dealt with Omar in person when we brought the bike over to the shop. He explained to me that Super 73 parts were hard to find! Super frustrating considering that you see 1 million super 73 bikes on the roads! I ended up leaving the bike. Omar said that he would have his expert Chris look at the bike and he would get back to me. Turns out Chris was able to fix the bike with a modified part, and we were back in business! Since we were having issues and parts are hard to find, we decided to sell the super 73. I ended up going back and buying a new Raev bike from these guys because they will be able to service the bike if my daughter has any issues! This was a huge upgrade and a big purchase for Us but we are super happy to give these guys our money because they treated me with such kindness and respect! Omar is awesome! Great guy! I feel lucky to have them as our new E-bike shop!! HIGHLY RECOMMEND read more

I couldn't believe it, I was having problems finding some place to repair my battery in my ebike. Finally, I was referred to Eze riders. I called them this morning with my problem which was a blown fuse in the battery. They not only fixed it but knew what caused it to blow. The person who fixed it was Chris and it only took him about 40 minutes. I rode my bike this afternoon. Highly recommend. Great experience read more

They were unable to assist me at this time. That was because of a misunderstanding about Mobile services, however they helped me find a local shop that I could push a 110lb e-bike for a rear tire flat repair. It worked out with a little sweat & a few $$. The next day (can't remember name) sent me a text asking if I was okay and if the problem was solved. That My friends is F-in great customer service and I will definitely call them 1st if I have another issue. THXS Again!! BOB. read more

These guys are so eager to help. They are very professional and knowledgeable. The service is reliable and fast. They have all the latest technology. Thanks so much for always being so helpful and making my day! Lisa K read more

Excellent customer service. I was going to order a bike that my friend had ordered and had shipped through this company however I realized I didn't need an AI bike. When I called back to discuss with salesperson, he suggested another bike for me. This bike was half the price of the one I originally called in to order. I bought the Volectric T1 ST. It's the perfect bike for me! DevIn ordered the bike for me and I was sent emails throughout the shipping process. The entire process went smoothly. I live in Hawaii so it's hard to find any place that will ship here. We also have no selections here as to the type of bike I was looking for. Very happy for all the excellent customer service with every person I spoke to on the phone with any questions that I had along the way. I appreciate Devin for his knowledge and great service. Mahalo Devin and staff!!! read more

First time here on a February weekday just to look around. The store was a lot smaller than I thought and in a funny, cramped area with tight parking. If they carry or can get what you want, then fine, but just coming in to see what they had was nothing I'd really get. read more

Well run shop for e-bike repair and sales. Reasonable prices but very busy, you may need to be patient to get repair work done but it's worth it. For simple repairs like brakes and gear tuning consider Bernie's Bike Shop nearby. read more

This place is wonderful! GREAT CUSTOMER SERVICE! Large variety of different bikes. Very friendly and knowledgeable of not only the area and places to see but the equipment they rent. Would definitely rent again when in the area read more

I bought a $2500 scooter on Amazon. Called around to get it fixed. Called EZE Ryders Electric Bike Company on two issues THOUGH THEY DO'NT SELL SCOOTERS. They patiently, and with concern attempted to answer my questions. (They weren't going to make any money from me) but they helped me. Great owner and employees. If you know of anyone who needs a electric bike or there services. Be assured they'll try their best to find an answer. "Thank you very much for your help. A Tunaville resident for over 80 years. read more

EZE ryders is THE place to go for your ebike needs. I've been going there ever since I got my Ariel Rider 52V X-class and there customer service, bike service, attitude, and knowledge are top tier! They take care of most of your problems very quickly and even the more time intensive services are done very proficienctly. They are the best around in my opinion. You don't have to take my word for it...but you should. read more

Ebike Super Shop - Ariel Rider 52V X-class ebike - Bike Rentals Near Me - San Diego, California