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    Reef Gurus

    5.0 (4 reviews)
    Closed • Closed

    Services - Reef Gurus

    Aquarium services

    Local fish stores

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    11 months ago

    Great news place to shop. Russell is super helpful and knowledgeable. Definitely the best reef store in the upstate

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    5 years ago

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    7 years ago

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    Aquarium Specialty

    Aquarium Specialty

    (12 reviews)

    As an out of state customer, Ryan spent almost 20-30 minutes on the phone with me explaining…read moredetails regarding the Ultra Reef Protein Skimmer I was thinking of purchasing. He took the time to going over the different sizes and how to choose an appropriately sized unit, how it would fit into my sump, how to dial it in once I got it, and many other specifications and nuances about the skimmer. I truly appreciate the great customer service I received and look forward to purchasing more products from him in the future. It is a rarity these days to get someone on the phone right away who will answer your questions and help you without transferring you to another person, putting you on hold, or having you submit a ticket and I really appreciate this. His knowledge on the skimmer was quite extensive as well. Thanks Ryan!

    I ordered, and paid for, a Bashsea Bio-Fuge Sump for my 90-gallon aquarium on September 22. At the…read moretime of purchase, the website indicated an expected delivery date of October 2, and I received an email stating that I would be notified once the item shipped. Unfortunately, I have received no shipping update or meaningful communication since placing the order. I have emailed customer support three times, left a voicemail, and attempted to call the store multiple times, but every call has gone to voicemail and I have received no response. I understand that shipping delays can happen, especially with specialized aquarium equipment, but a lack of communication is much harder to accept. Simply acknowledging my inquiries and providing an updated status would go a long way toward maintaining customer confidence. At this point, this experience does not reflect the level of customer service I would expect from a company seeking to earn and retain my business. I will update this review if and when the situation is resolved. If I continue to receive no response, I intend to file a complaint with the Better Business Bureau.

    C-Macs Aquarium

    C-Macs Aquarium

    (21 reviews)

    Steele Creek

    The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

    Best LFS (local fish store) in the area!…read more Albeit small this store packs a big punch into its cramped quarters. They have everything to outfit a basic beginner tank to high end CO2 Aquascape, freshwater tanks and high end coral or fish only saltwater set ups! If you've got a desire for monster South American cichlids, they got you covered there as well. Not into aggressive fish?... then they have high-quality betta fish and guppies in the back. C-Macs employees are very knowledgeable about every aspect of the hobby, and are willing to answer even the simplest questions and provide the best solution for your situation. They don't push sales, but try to fit the needs of every customer. I've been in there when it's super packed and there's barely any room to move and the employees are still positive and happy to share their knowledge and help with everyone. I even asked if they were going to move to a larger location and the owner mentioned, he's been looking, but hasn't found the right one yet. If you're old enough to remember the old Fintastic fish store that was the gold standard in Charlotte. This is basically the new version and to be honest it's even better!

    Reef Gurus - aquariumservices - Updated October 2026

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