I've kept tropical fish for decades. It's a fun and peaceful hobby that I've enjoyed since I was a…read morechild. In all these years, I've never seen a shop like C-Macs. It's a local family owned place that is really into the hobby, not just profit margins. I had a Rafael Catfish that died after 31 years. Regular big retailers would have laughed, but Cindy actually cared ordered two new ones just for me, They're in my tank now, doing fine. In addition to maybe a hundred tanks of fish, they have every medicine, filter, and gizmo you could imagine, on shelves on the walls from floor to ceiling. They're also very nice people. If I could give more stars, I would.

The customer service is amazing. Everyone is super helpful and they are knowledgeable about the…read moredifferent types of fish they sell and the environments they should be in. The prices of the fish vary but super affordable. Fresh water and Salt water fish/eels/starfish. Colorful. Cozy store.

As an out of state customer, Ryan spent almost 20-30 minutes on the phone with me explaining…read moredetails regarding the Ultra Reef Protein Skimmer I was thinking of purchasing. He took the time to going over the different sizes and how to choose an appropriately sized unit, how it would fit into my sump, how to dial it in once I got it, and many other specifications and nuances about the skimmer. I truly appreciate the great customer service I received and look forward to purchasing more products from him in the future. It is a rarity these days to get someone on the phone right away who will answer your questions and help you without transferring you to another person, putting you on hold, or having you submit a ticket and I really appreciate this. His knowledge on the skimmer was quite extensive as well. Thanks Ryan!

Hands down the best customer service I have ever dealt with, in the reefing hobby & outside as…read morewell. They have absolutely earned all of my future business for my reefing needs. I had some issues with the freight company shipping my tank/stand I ordered & even though it was all the shipping company's fault/problems they went out of their way to investigate & help me resolve the issues. Both Ryan & Scott are amazing and go above and beyond, I have called with a question about one thing and then end up picking their brains on their opinions & recs on tank equipment for my build, Aqua scaping tips and anything else I think of. 1000% recommend

Great selection and knowledgeable owner. My teenage son was relatively new to aquariums and the…read moregentleman advised him well - both what he needed and what he didn't. He also advised him regarding quantity of fish and timing as to not throw off balance. We're done with the big box stores and look forward to our next visit to Fin-Alley.

"They are more than the greatest of the greats. I love the fish and I like the water than goes…read morethrough the hose. You can just sit and watch it all day. Mr Troy is the nicest person". From Townes age 6

This place is new, as far as live stock and prices there's no where that beats this place in…read moreCharlotte you not gonna get everything you need here but this is the place to go for the rare species of fish for true aquarists hobbiest at the best prices compared to anywhere without the shipping cost and not know what your gonna get while ordering fish online. Tell the guy what your looking for if he don't have it. He will get it. Everywhere else they over priced the fish and majority are juveniles at prices of adult fish. Here you can get really good sized show fish in addition to your display tanks. Glad to see a place that focuses more so on fish selection than just trying to sell your a bunch of marked up products you can buy on Amazon. As a serious aquarist I highly recommend this place

I had a very disappointing experience with Aqua World…read more Before making the trip, I spoke with them over the phone and clearly explained the size of the fish I was bringing -- approximately one foot each. We agreed on a trade based on that information. I then drove about two hours to the shop. When I arrived, they placed the fish in their tank and then told me they were "too big" for their system. This was confusing because I had already been very clear about their size during our phone conversation. After driving such a long distance, it was frustrating to have them change their position. The fish were slightly stressed from transport, which is normal after a two-hour drive, but they were healthy. I was told they "weren't happy with the way they looked," and no trade was offered at all. Not even a partial trade. Overall, it felt like a waste of time and gas, especially after we had already discussed and agreed on the details beforehand. I just wish they had honored their word or at least tried to work something out. Very disappointing experience.

Very uncomfortable experience. Fish variety was not good. Corals were okay but lacked variety or…read moreanything SPS. Had to drive 45 minutes to them only for them to have clownfish and shrimp. I've been keeping reefs since I was little and the way I was talked down to really struck me as odd. I tried talking about their lighting and water chemistry for their fragging tank and basically was told that I wouldn't understand if they told me. The woman who originally helped me was quite nice, but others were not. Was overcharged then when I questioned it was told I was wrong and that I was the one getting the deal. As a woman, this is not a business I feel my dollar is valued.

Very nice store with both saltwater and freshwater fish, all looking healthy and robust. All the…read morefishbive purchased are thriving. These guys are attentive and know their stuff about the livestock, tanks, equipment, food and plants. Since it's only about 20 mins. from me, this is now my lfs.

BY FAR the best coral store anywhere near here- and I e looked all over Knoxville, Chattanooga,…read moreAtlanta and even up in Nashville. Awesome selection of corals- lots of softies, lps & sps, and an AWESOME zoa tank. Prices are great- and the corals are all healthy and bright. They also have a nice, but limited, selection of fish and inverts also at great prices. They aquaculture a lot of their stock in house.

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!