Lots of great products and the staff is wonderful, very helpful and everyone is so nice and…read morepleasant.

The associate, Winter was very patient and kind to me and Mazie. After Mazie's bath, she threw-up…read moreon the floor near the dog toys and treats and then of course there were other dogs coming in the store which put Mazie in "anxious mode". Winter calmly said "no worries, it happens" and helped me carry cat food to my car. Even though they were short staffed, Winter gave me great customer service! Please don't close this store! I love coming here!!

Love this place! Best selection of anything you may need for you pets!!! They have a great…read moreselection of healthy treats for my dog.

Great shop for dog toys, food, treats, etc. We visited and were impressed by the knowledgeable…read moreand friendly staff who helped us to select some toys for our dog. The store has absolutely everything you could want for your dog. The prices are quite reasonable as well! During the pandemic, we greatly appreciated the staff wearing masks and the hand sanitizer that was readily available. We will be sure to return!

Employees can be more kind with customers and dogs. My dog love shopping and recibe a cooking when…read moreI check out but today my dog was looking for it and cashier don't care and at least do t pet him

I am always a strong advocate for locally owned businesses. That being said, Tonight I took my K9…read morein to get a self service bath at 8:13pm. I have gone to several pet supplies plus in the Greenville area, including this one, between eight and 8:30pm and have always been warmly greeted and have had several of the employees actually interact with Riley while I was giving my girl a bath. Tonight I was told that it was company policy that they do not allow bathing to commence after 8 PM, within one hour of closing. My supervisor looked this up on their website and there's no mention of a cutoff for Self bathing your dog on the website. We very literally buy every single thing for our dogs from there, less a few special order training products and supplements. This is for a total of 53 dogs. I can't speak for the rest of my coworkers, but I will no longer be going back. Im certain if I don't do back, they won't go back. That was pure laziness on the employees part and showed a complete disregard for customer service. The manager never even came out to speak to me. I was dismissed so I left. All of this being said, pet supplies plus is a great store that stocks quality products and does care immensely about animals. When my dog was injured a year and a half a go, they donated a huge basket of stuff which was above and beyond. This is not a pet supplies plus issue. This is a People issue. I'm not writing this review to scold anyone or get anyone in trouble, but I do hope that it makes a difference for the next person that comes in under these circumstances. Please be curious about people and help them if you can.

Limited selection of cat food, especially for kitten food…read more The employees are pleasant.

Very pleasant to work with their sales staff. They have a pretty good inventory on hand.read more

I ran out of dog food on my vacation and called them. They not only had it, they waited for me to…read moreget there to pick it up before closing! Great service!!!

Love this little pet store! They carry a nice selection of pet food, toys for your spoiled felines…read moreand canines, and all the supplies you need. Prices are fair and staff, usually the owner, is friendly. It's the only pet store in town for me.

I use the dog wash often - it is clean and well stocked. the staff is always friendly.read more

Love this location!! Great customer service! I can't recommend this place enough for all your pet…read moreneeds!

We just got a puppy and went here to get a few things. I've been more than impressed with this…read moreplace. They know their stuff. They are incredibly friendly and personable. I even emailed them one evening about their return policy and got a response that evening after their regular business hours. I've also really appreciated that every employee I've spoken to seems to really know about animals and have passion for them....not only that but the very first day we went in, they took the time to allow my children to hang out and hold some of the animals while I was getting what I needed. It was really such a cool experience overall. It feels like this place is more like a community than a retail pet store and I'm glad to have found them and I'm glad to now be a part of their community. We will definitely be regular customers! They are in the process of transitioning to another location so it's kinda strange going in if it's your first time, but they make you feel really comfortable the moment you drive in. Thank you guys! You've been awesome!

Paulina is the best and only groomer my dogs will ever go too!!! She is amazing, sweet, and does…read morethe best job ever on my babies. I cannot recommend her enough!

The worst experience ever Rude employees that don't want to greet or help us Did not have the…read moresupplies ready for the self wash Two of the three tubs were clogged Water all over the sales Floor Had to warn a lady that almost walked into it she could have easily fallen too many other options to ever use this location

On the last Tuesday of the month I came in to purchase pet food with the Senior Citizen discount…read more Tried to buy 8 cans of pet food at $3.49 and 2 bags of food at $66 and change. The cashier was having difficulty with the cash register and the discount was only coming up as a few dollars. A 10% discount should have been around $15.00. I was told that small amount is what the computer said and there was nothing that could be done. I asked to speak to the manager and she said she was the manager. I asked if she could do the calculation manually and was told it would not make a difference because she could not override the computer. This was a very disappointing situation. Pet Supermarket needs to empower their employees to rectify OBVIOUS problems.