Why are there so many bad reviews for this property management company?! They are AWESOME!…read moreUnfortunately it seems many people have issues with the physical property or the owners, and RPM takes the heat on Yelp. Ouch. Hopefully I can help fix that. RPM has been great from the beginning. I found my place on Trulia, and I contacted the realtor, Bob with RPM. We scheduled an appointment to look at the apartment. He arrived early and was very friendly and showed me around the apartment and complex. I was most surprised at how clean the inside of the apartment was....they obviously had someone deep clean it after the previous tenant moved out, and the place was spotless. Nice! I was impressed with the apartment and it was a great price, so I decided to sign a lease. Bob was very clear about what was needed and great with communication. The office staff told me exactly what to expect in the leasing process and got everything done by the dates promised. They processed the lease quickly and I moved into my place two weeks later. Oh, and the pet deposit was lower than any other places I've lived and no pet rent - even better. I've only had one maintenance issue in the 4 months I've lived here. My roof started leaking when it rained, and the day I called, someone came out immediately and repaired the roof. No more leaky roof and no hassle for me! Bob even called to check and make sure the repair was done. As a tenant, it made me feel like he was on my side. The folks at RPM don't know this, but I used to work in property management for a popular Dallas-based company. I honestly think RPM is better than the company I used to work for. Everyone is friendly, they handle things in an efficient and timely manner, and they made the leasing experience smooth. To be honest I never thought I'd give a 5-star review to a property management company, but they earned it. Thanks Bob and everyone at RPM!

If I could give zero stars, I would. My experience at University Oaks Townhomes has been nothing…read moreshort of distressing -- not only as a tenant but as a human being concerned for my health and safety. Behind the modern finishes promoted online is a reality of serious infrastructure issues, poor management, and deeply concerning negligence. My unit tested positive for hazardous mold (Penicillium & Aspergillus), confirmed by a certified environmental inspector. Despite repeated documentation, maintenance requests, emails, certified letters, and even legal involvement -- management, led by Vicky Upmann, has done nothing to remediate the mold that is actively harming my health. Here's what's worse: I legally cannot hire a mold remediation team myself. The protocol must be requested by management or ownership. Vicky is fully aware of this and knows I am actively trying to resolve the issue -- yet she refuses to initiate remediation or release me from my lease without penalty. I've now been left to live in an environment confirmed to be unsafe. To make matters worse, I've experienced blatant retaliation. After requesting reimbursement for the $600 mold inspection, my account was suddenly charged a fabricated $500 pet fee (plus $10/day), conveniently totaling the same amount I'm owed. I do not have a pet, and I was out of town on the date they claimed one was seen. Despite providing proof, the charge remains -- and was used to reduce my rent payment, pushing me into "delinquent" status and opening the door for late fees and possible eviction. This isn't just neglect -- it's financial and emotional manipulation. I now suffer daily in an uninhabitable space, where my concerns have been minimized, denied, and punished. I've involved the City of Houston, consulted legal support, and documented everything. Still, the mold remains. The health risks remain. And the silence from RPM and University Oaks is deafening. There are other residents with similar stories. We're coming together to support each other and make sure the truth is not buried. I'm deeply disappointed, emotionally drained, and increasingly concerned that my experience is not just mismanagement -- but something more targeted. I hesitate to call it discrimination, but I can't ignore how I've been treated in comparison to others. I just want safe housing, fair treatment, and accountability. Until this is resolved, I will continue to raise awareness and advocate for my right to breathe clean air in my own home.

I wanted to take a moment and comment on the superior service and attention provided through…read moreVanmoor properties. We often hear complaints and horror stories about HOA's, however Vanmoor in my personal experience has been that exceptions. They have always balanced professionalism with kindness and Consideration. Over the years I have always personally dealt with Margaret Pingelton, without exception she has always provided service excellence. Other POA's and HOA's should follow and copy their business model. Exceptional service indeed! Vanmoor has set the standard. Thank you Margie! Eric P.

Worst property management company I've ever dealt with. They are litigious and do not uphold their…read moreend of HOA contractual obligations. They are willing to take little old ladle's houses for less than $500 owed but won't fix the sidewalks or streetlights to keep the community safe. Horrible people and horrible business practices.

I live in Texas and have been working with Marshall Reddick for about 6 years. I am very satisfied…read morewith the property investments I have made with the guidance of the Marshall Reddick team. I have funded one investment per year and the projected return worked out precisely as agreed. The team prepares the necessary legal documents with great care. They know how to find the deals, procure the deals, and pair up investors with contractors to do the necessary refurbishing of the dwellings, to close the deal, and divide the proceeds as agreed upon between the parties. I have had a successful stream of purchases / sales of property that I could not have done on my own.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

We found Honeywood Realty through Yelp and the experience has definitely lived up to our…read moreexpectations so far. Diane has been extremely resourceful and budget conscious as our agent and a property manager. Very professional & quick to respond via messages & emails. Quick turn around time for finding, screening tenants & getting them in. We've been working with them since the last 3 months and this is ongoing relationship for us but so far we're extremely happy to have come across Diane & Honeywood Realty.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

First things first I want to thank Luisa for communicating so fast and efficient with me this early…read moremorning on my situation. Just moved in and super thankful for being able to rent this beautiful apt. Thank you for taking so diligent care of your tenants, this community is amazing. The new paint job is coming along so well cannot wait for the finished results. I want to wish everyone in the Leasing office a Merry Christmas and my family appreciates y'all for having us at Oak Grove Apts!!

Management! Applied for them, took a tour, and decided to go with the complex after…read morereviewing.(managers was on vacation when i did) Then managers get back and review my application and say i needed x y z. So i pay for everythingand get everything i need just for the MF to cancel my application as soon as i do everything.(while being on the phone with me 30 seconds before hand telling me what she needed emailed to her to see.) bad communication, impatient, rude, waste of time and money. Just for her to reply oh im sorry can hold one moment while i try to revert the cancellation, they say oh you have to pay again, and do all info over.

Great Staff, Very friendly and address questions and Concerns very fast. Great communication…read moreGuadalupe is very proffesional and nice. Highly recommend

If I could give 0 stars I would. I'm a current tenant and the property management company has been…read moreextremely unprofessional, not helpful, and financially predatory. I've been in my rental home for a little over a year and I've had major water leaks, a faulty garage door that almost hit my children and instead of accepting responsibility for poor maintenance, the company charges my rental portal without authorization for the repairs. I've been promised several times that a maintenance supervisor will call me back but instead they have went no contact. I wish I would have NEVER RENEWED MY LEASE. RENTERS BEWARE!

We lived here from 2019 to 2021. It was a good experience. The office staff were nice and the…read moremaintenance was quick. We referred to other relatives that moved in there. Only bad experience with someone stole my tire. My kids liked the pond nearby

They've been letting the new tennant in apt 1610 leave their dog on the balcony to die without any…read morefood or water. The dog has been out there since the dog abuser moved in several weeks ago. The balcony is covered in urine and feces. The apartment management won't do anything about it.

Recently Dawn brought her clients to see my New Construction Town Homes near Stella Link & 610…read moreSouth near The Medical Center, Downtown, The Galleria & River Oakes District. My Town Homes were built by "Award Winning InTown Homes". The names of the communities are: Riddlewood Town Homes Willowbend Town Homes Woodshire Estates Villages Dawn did a great job representing her clients with honesty, integrity and her knowledge and experienced shined!

Dawn has consistently proven to be my realtor of choice and will continue to be my go-to. Having…read morehelped me find my perfect first home in 2020, she has remained a reliable resource over the years. Her unwavering knowledge of the Houston market is remarkable and she's always willing to educate you in way that makes sense. Once I decided to sell in 2023, Dawn could not have been quicker, more efficient, and professional. Her warmth and kindness during this process does not go unappreciated; buying and selling your home is not just transactional - it's emotional. I felt protected and represented exactly how I wanted to during the selling process, never out of the loop or confused. Being out of state during the sale was nerve-wracking but I knew I was in great hands with Dawn and her team. She sold my home without me having to visit Houston once - it was a logistical dream. I highly recommend having Dawn represent you for your next home sale or purchase. I'm glad I found her years ago from other positive reviews and hope to pass the connection forward.