Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Be careful signing a lease with them. While some things are on us as tenants, there's a ton of…read moreissues we ran into during our year long lease with this company. There's about a million small fees, including but not limited to: A fee every time HOA sends a letter (whether or not you are in violation), a fee to submit a maintenance request (and if you're the "cause" for this request, they will charge you more. Thankfully never happened to us), and admin fees on top of your rent. Now, admittedly we neglected to send in our move out notice on time. This was after we were sent a letter stating the home owner wanted to sign another years lease with us, but we refused and never signed. We were moved into a month-by-month agreement before we even realized it. This is stated in all of their leases, so we are at fault on this. Due to this, we have relinquished our security deposit. During our tenancy, the electrical issues were insane. Power went out frequently due to the neighborhood and house wiring, something we could never have been aware of before moving in. The entire home surged during a storm I was unfortunate to be working during, which shorted not only our lights but many of our electronics. The home's AC unit is weirdly wired directly into the thermostat. There's no way to even "power on" the AC unit or fan if the thermostat goes out, which is exactly what happened to us. The storm surge fried the thermostat. We submitted a maintenance request immediately, it took them several days to schedule a visit from a contractor, even after expressing we had an older cat, a toddler, and myself (with heat related medical issues.) Apparently it's not an emergency for an AC unit to go out in Texas, even if the inside of the home is reading over 90°. After several days, a response and now two different contractors are coming to our home for whatever reason, one from the agency and the other from the home owner. Home owner's contractor got not only all our burnt out lights taken care of, but replaced the thermostat and got the AC working. The agency's contractors? They barely took a look around before saying they'd have to replace the outside unit and would be back with prices. We informed them second the home owner's contractor fixed everything to avoid them coming back and replacing something they didn't need to touch. Our electricity bill went through the roof that month. We received several HOA violation fees despite resolving the issues, but as mentioned before, this is due to that random fee for receiving ANY letter from HOA. We made several attempts to contact the agency, only to be ignored for several days or be met with passive responses. (I admittedly got to the point where I began responding to the with the same energy. A shame because things started well with them.) Fast forward a month after we moved out. We already knew we wouldn't get our deposit back since we technically broke lease, that's not the problem. We are being charged for damages previously reported at move in. I've been back and forth with Maria in the maintenance department regarding this. I sent her the move in conditions packet, in which I received a reply back stating that "We have consulted with the leasing department and have no record of receiving the move-in condition email." Ridiculous to read, mind you, because I pored over that house from top to bottom for any damages before I would let even my fiance step foot into the home. I provided screenshot proof that Kara in the office did receive the packet and even responded to my email regarding it. Not sure where things will go now, as Maria and my fiance spoke on the phone. She's supposedly sending the packet to the home owner to attempt to revise the damages we are being charged for, but based on the other reviews I've been seeing, I'm doubtful anything will change. Proceed with caution with this company. They are not ABSOLUTELY terrible (hence the 2 stars) but I would definitely not recommend leasing any property under their management unless you want the headache of being charged for ridiculous things, waiting longer than necessary times for maintenance, and them "losing" documentation that would otherwise benefit you as the tenant. I'd say the headache isn't worth it, you'd be better off finding a private homeowner to lease from if you're looking at houses.

What a truly horrible company. Before posting this review, I…read morefully expect one of two things to happen: either the company will suddenly be flooded with five-star reviews from staff or questionable accounts, or they'll respond by denying everything and attempting to shift the blame onto me. With that said, here is my experience. 360 Realty and Property Management manages my neighbor's property while the owners are on a work assignment on the other side of the world. Approximately three months ago, the tenants moved out, and since then, very little appears to have been done to maintain the property. The yard is severely overgrown, leaves and debris are scattered throughout the property, and the pool has turned green. I contacted the company representative multiple times and repeatedly received explanations about needing the owner's permission before anything could be done. I eventually spoke directly with the property owners, who were surprised and confused to learn that these issues had not been addressed. Over the past several weeks, I have made multiple calls to the company and received just as many excuses. During my most recent conversation, I became frustrated and lost my temper. The representative promptly hung up. I can understand ending a conversation that has become heated, but my frustration came after weeks of trying to get what seemed like basic property-management issues addressed. The short version: Based on my experience, I would strongly recommend doing your research before trusting this company with your property. Update: 360 sent out a single individual with a push mower, a blower, and a weed eater to clean up the front yard--and only the front yard. The individual mowed the grass without bagging the clippings, trimmed along the curb, then blew all of the debris into the street and left. That's it. No attention to the rest of the property, no cleanup of the debris, and no apparent effort to do anything beyond the absolute bare minimum. Unfortunately, this pretty much sums up my experience with 360 Realty and Property Management: do the least amount possible, check the box, and move on. Update: Since my original review was posted, the yard has been mowed, edged, and the debris blown into the street. The pool has also been serviced and is no longer green, and they have apparently lined up a tenant. Now, could this sudden improvement have something to do with my review? Possibly. However, it seems just as likely that the owners were already looking to terminate their contract with 360 Property Management. According to what I was told, 360 refused to allow that termination and even withheld the keys when they were requested.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

I don't know if anyone still leaves Yelp reviews or even pays attention to them. Shannon Property…read moreManagement is by far the best of the best when it comes to property management. They are always on time and efficient when it comes to maintenance. Don't even get me started on my property manager and the team taking care of my property; they always communicate and no matter what they are always on top of everything. The entire staff is amazing, if you are considering hiring a PM for your home go with them you wont regret it.

Totally unresponsive. I rented a property from 23-24 and sadly now my mother is just entering…read moreanother one and the same shit is happening. No response to pressing issues, days to answer emails and phone calls, bullshit requests to come take air vent photos then getting bitchy attitude when I can't take time off for them to do so. Tried to charge me for stuff they lied about and could not substantiate. If you own property you will not have your profits maximized because they suck at taking care of the people who rent them. Never would I recommend this company as a renter or owner. Useless. Utterly useless.

Kudos to property manager Brittany for taking steps to completely resolve my washer problem. Thank…read moreyou to Breanna for the call yesterday. I still have concerns about the direction of this property in general, however, I'm pleased that this issue in particular was handled successfully. Thanks again!

If I could leave zero stars, I would. I am currently leasing at Territory on 2920 apartments in…read moreSpring, TX. Imagine my surprise last Thursday when I attempted to go to work and saw my car sitting on bricks. Myself and another resident had all four of our tires stolen and were never made aware by the leasing office. I thought that having a gate that you need an app to access, having private security, two constables living on site and surveillance cameras were supposed to make the community safe, but I guess not. I am a veteran with PTSD, which has been severely aggravated by this entire ordeal. Leasing has been the opposite of helpful, implying that I should be responsible for both lease termination fees and replacing my tires when the tire cost is double the lease termination fee and they were stolen on property that Territory had a duty to protect. I would never recommend leasing from them. After speaking to leasing on Monday, I found out that our walk-up gates are left unsecured 24/7. I wouldn't be surprised if something like this happens again sometime soon here. Just don't expect any assistance from leasing. PS. Still don't know my if car still runs since you can't tow a tireless car to a shop...

During my visit, Tarantino Properties practiced safe COVID-19 protocols. Everyone was wearing a…read moremask and the staff were very polite and professional. Very impressed with their staff and their facility.

If I could leave this company (Tarantino), less than one star I would. This company is now managing…read moremy apartment complex and they are a nightmare. Two months in and no online portal or online communication whatsoever from them. You cannot pay your rent online. You cannot request maintenance service online. You cannot call them they will not pick up. This company is too poor and incompetent to simply set up an online portal for their residents. You people are a nightmare of a business.

Horrible real estate agency. Three weeks in my rented house, not hot water, broken ceiling fan,…read moreback door barely closes, back yard fence broken, toilet not flushing, hole in wall, etc. their handy men blew me off 6 out 7 times and the Houston manager is a complete disgrace. Today, he threaten me to terminate my lease. I am 66.5 years old, Gulf War Veteran and partially disabled, That manager, is a young person barely past 20 years old and writing me threatening email because of voiced my disapproval and how his handy men treated me by not showing up. One technician, four straight times! I went over his head to senior management. All these people care is about getting their money.

If you have any trouble with Green Residential, REPORT THEM to the Texas Real Estate Commission…read more(TREC) https://www.trec.texas.gov/public/how-file-complaint (You can screenshot the page, copy/paste from Photos, or Google it) Green Residential's information: * Texas Real Estate Brokerage License #: 9001367 * Supervising Broker: Leon Green - License # 613365-B * Supervising Broker: Harry M. Green - License # 174579-B Texas Tenant Rights (plain English & Spanish available) https://www.texasattorneygeneral.gov/consumer-protection/home-real-estate-and-travel/renters-rights (Again--screenshot, copy/paste, or Google) Every property management company in Texas operates under a supervising licensed broker, and TREC holds them legally responsible for illegal or unethical actions. Do not let these scammy slumlords bully or exploit another innocent, hardworking tenant. Below is only a small portion of my experience, along with how you can protect yourself. When I moved in, the apartment was disgusting. Dead roaches everywhere. Walls so grimy they literally became four shades lighter after cleaning. The air filter was completely black. Green Residential told me this was my problem because I signed the lease accepting the unit "as is." That is NOT what "as is" legally means. "As is" means you accept the unit's layout and features-that it's a 1 bed/1 bath, has carpet instead of wood floors, white walls, or a wall separating rooms. It does NOT mean you accept filth, pests, or unsafe conditions. Under Texas Tenant Rights, a unit must be "move-in ready." That includes: * A clean apartment * Working light bulbs * A new air filter Despite the unit clearly not being move-in ready, my lease required me to hire professional cleaners and submit a receipt three days BEFORE my lease ended. That forced me to move out early while still paying rent--meaning I had to pay two rents for an entire week just to comply with their ridiculous requirement. Illegal & Unreasonable Charges Light Bulb Charge: They attempted to charge me for replacing a light bulb that was still working, that I never requested to be replaced, and that occurred within the first 30 days, when my lease clearly stated all maintenance is 100% landlord-covered in the first 30 days. A GR rep claimed "light bulbs are excluded" but refused to show where that exclusion existed in my lease. I didn't pay it. Pest Control Charge: They tried to charge me for pest control on a shared lawn with over 12 large fire ant mounds, also reported within the first 30 days. My lease explicitly stated lawn maintenance and lawn related pest control are the landlord's responsibility. I had to send them a screenshot of my own lease because they clearly didn't even have it. Their representatives showed zero understanding of my lease or Texas tenant law. If you don't know your rights or your lease, they will absolutely try to charge you for things you don't owe or neglect issues they're legally required to fix. Deposit Scam Tactics Less than a week before move-out--after I had already vacated due to their cleaning clause, I received an email saying: "Do not patch any holes." Obviously too late. Also, that's absurd. Patching small holes is standard practice. After speaking with a neighbor, I learned exactly why they do this: GR told them not to patch holes, then kept their entire deposit for "patching and painting." That's not legal. Texas law allows for normal wear and tear, including nail holes smaller than a dime. Tenants are not responsible for repainting unless walls were repainted a different color or suffered major damage (holes punched, smoke damage, large gouges, etc.). Even handprints on walls are explicitly listed as non-chargeable in Texas Tenant Rights. How I Got My Deposit Back Thankfully, I took extensive photos and videos at move-in and documented everything on my Inventory & Condition Form. Green Residential tried to keep my entire deposit, claiming they had to paint walls and repair stair damage. I sent them my signed IACF and photos proving: * The walls were already filthy, scratched, dented, peeling, and unpainted * The stair damage pre-existed my tenancy They even sent me a photo of a wall with a paint bucket in front of it, perfectly proving there was no significant damage. My deposit was also withheld past the 30-day legal deadline. Once I threatened Small Claims Court, my full deposit magically appeared. Final Advice KNOW YOUR RIGHTS. Keep your lease and Texas Tenant Rights handy at all times when dealing with Green Residential. They cannot withhold unreasonable charges, and they must return your deposit within 30 days of lease termination. Don't let these slumlord scam artists win. Report them. Document everything. Protect yourself and others.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.