I had to get my car and my sisters car detailed and the service was so fast and spotless. My sister…read morehas a German shepherd who sheds like crazy and there wasn't 1 hair found after it was completed. They did a full detail on my car and then we swapped out mine for her car and it was done a day earlier than planned. Great price and customer service and more than what I asked for.

I had a remote start that was draining my battery, It was an older model and was wired in using an…read moreold method. They were able to remove it, and the price was very reasonable even though it was a pin to take out... I recommend these guys for all of your after market auto needs!

Filed a complaint based on my initial complaint on 6/11/2026. I was told it had to be reviewed and…read moreI would not hear back until 2-3 days later and that the local shop who I filed a complaint about would be the one calling me with a decision. This seems absurd since the complaint was about their location and the fact that they told me it was warranty, then lied and said they would not stand by their word, and then wanted to put it against my insurance again. Safelite used to be a great company. I assume margins and greed have taken over your ethics. Now my car sits going on three weeks with busted windshield.

Nearly Impossible to speak to an actual human being when you call the customer service number. The…read morenumber that you are given through a website search is actually a call center where you have to jump through a series of hoops before you can get to speak to an actual human being. If you think proof of customer service is shown by dealing with layers of AI, this is the place for you.

Stay far away. My insurance paid this company in 2023. They…read morestalled for over a year, then claimed they were never paid--despite me having proof. Meanwhile, my car has suffered worsening damage and active leaks. Their dishonesty has caused serious financial and emotional stress. I'm involving legal counsel. This is not a business you can trust.

I chose Gerber based on a recommendation after a tree limb fell on my car during a storm. I took my…read morecar on a Monday morning and within 24 hours had verification that my car was a total loss. Two days later I called my insurance company to see how long it take to finalize my claim. They were missing a form from Gerber and called to request the information. Representative was told it would be sent soon. On the following Monday my insurance company called again and one more time on Tuesday before the information was finally sent to my insurance provider. I can't possibly recommend this business. My car was totaled and it took a week to forward information to my insurance company.