I had to get my car and my sisters car detailed and the service was so fast and spotless. My sister…read morehas a German shepherd who sheds like crazy and there wasn't 1 hair found after it was completed. They did a full detail on my car and then we swapped out mine for her car and it was done a day earlier than planned. Great price and customer service and more than what I asked for.

I had a remote start that was draining my battery, It was an older model and was wired in using an…read moreold method. They were able to remove it, and the price was very reasonable even though it was a pin to take out... I recommend these guys for all of your after market auto needs!

I was told by the dealer that I needed a new rear windshield because the defroster wasn't working…read more As it turns out, Safelite said it was just a tab on the electronics that needed glued down to make the connection. There was nothing actually wrong with the defrosting mechanism itself. I am very grateful I did not have to purchase a new rear windshield, it saved me a considerable amount of money that I didn't have to spend. I did replace the front windshield as it has a crack in it from interstate driving in Ohio. It was very reasonable and does the job. I appreciate the excellent customer service and honesty!

Nearly Impossible to speak to an actual human being when you call the customer service number. The…read morenumber that you are given through a website search is actually a call center where you have to jump through a series of hoops before you can get to speak to an actual human being. If you think proof of customer service is shown by dealing with layers of AI, this is the place for you.

Had to have some residential windows repaired as part of a project I was working on. Red's was…read moreoutstanding, providing fast service cheaper than their competitors. I wouldn't consider using someone else in the area if I needed similar services going forward.

Frank and his crew were great. They were honest about the windshield patch and helped is get on…read moreout way (driving across country). Even gave is rode to local hot dog joint!

Reds does home window repair . I called Window World , Warren paint and glass, and one other from…read moreAkron. I was told 4 to 6 weeks to wait for an estimate. .Reds Auto Glass be out tomorrow. If you need a repair to the window at your home, Reds auto glass is the one you need to call.

So, I would like to say that this narrative is a series of unfortunate events, on my way from…read moreColumbus to Warren, to see my family for the week, a rock flew off a semi and cracked my windshield. Whatever right? It happens, life goes on. Just go down to the old trusted Red's auto glass. Here is my first mistake, after the incident with the semi I immediately called them insuring that the parts would be there as well as an appointment time, a quote, and even down to the time this project would take (two hours) . Everything was all good and well I dropped my car off, the front end lady looked at me puzzled and said why are you here? I explained that I received this quote and I am here for my appointment. She informed me that she had never heard of me, my name was not in the system and there was no part for my car. To add more insult to this initial issue, SHE TAKES A PERSONAL PHONE CALL TO GAB WITH HER FRIEND. I was okay (well sort of) with this mishap, I had a few more days in town. I set up my appointment for the next day, I dropped off my car at 10 am then, planned on waiting on it in their intensely lack luster waiting area. She then informed me that the part was not there, it would be in later, the project itself would take five hours for the adhesives to cure, and there's and hour in the middle of the day where everyone takes lunch so I had to find myself disappeared. So, whatever I called a friend we had a day together everything was great, it is now 1:30 when Red's Auto Glass called me for a second time to now Inform me that they were just now getting to my car and the windshield they ordered was 'defective'. I'm sorry but I cannot be bothered by their inert lack of unprofessionalism. I now have to drive my unsafe, not up to state highway standards with the potential to get a ticket back to Columbus, to then, get it fixed correctly. Under any circumstances I would not recommend them to anyone. I do understand that they are an affordable way to fix glassware on your car. Understand what you pay for.

Took my SUV there yesterday and the guys did a fantastic job detailing my vehicle!!!…read moreIt looks brand new!!

Paid over $200 for a complete detail. Not a good job. Lots of spots on the inside of the doors…read morewere missed. And drained my battery completely when cleaning the inside. He then told me that that happens all the time. Horrible attention to detail. I will not use them again.

So I only personally dealt with them directly when calling to verify the deductible for my…read morestep-sons insurance claim about a week ago. Didn't get through the first call but called back a few minutes later and got an answer. The gentleman who answered was super friendly and knew the vehicle owners name and information as soon as I said it without looking anything up. Too me that is a level of personal service I am not really accustomed to these days. As for his truck they had it less time than expected. They completed the repairs under budget. Also, when the truck was finished you wouldn't have even known it was in a accident. I was also made aware as the step son is 18 they kept him apprised if the goings on regular through the whole repair as well! Overall super impressed and I highly recommend.

Best body shop in Niles, OH I recomend you to go there if you wreck your car.read more