I would not recommend doing business with Redneck Trailer Supplies. Have been doing business with them for years and never had a great time dealing with them. But will definitely no longer be doing business with them after my last visit to their store in Springfield, MO. After waiting for over 30 minutes for my order to be ready (after I was already told it was on the phone, and calling them 2 hours ahead of my arrival), I was eventually told to speak with the person who refused to initially help me when I walked in, who pawned me off on another employee. Long story short, paid with check and this person had to call the bank to verify funds ($1,000 order) and after bank verified money was there (like I said, been doing business with them for years), they initially would not take it because my driver's license was 2 days expired (had not received new one in the mail yet) ((not even information they need to make a sale)). I've never had to waste so much time and jump through so many hoops to give someone money. After calling his boss and they finally decided to take the check, I went to the pickup area to pick up my product. (1,000 lbs. of trailer flooring.) Well,... they were busy helping other customers, so I had to load it myself (well one nice kid from the warehouse did come to help, but nobody dared start one of their forklifts and turn a five minute job into a 30 second one). But I was happy to do it myself because it got me out of there quicker. Customer service,...two thumbs down. I recommend you go elsewhere for your trailer supplies, somewhere that treats their customers with a little respect. Just my opinion. Jordan S. read more