I don't really leave reviews but just cause my experience was so terrible wanted to share. I will never be coming back here. Had a male masseuse and he asked for my phone number afterwards to "hangout" which left the entire experience feeling disgusting. read more

I love this place!!! They use the best ingredients and are so welcoming. The only place I trust with my facials - see queenie if you can, she is incredible! The owner is so kind and is really passionate about what they do! read more

Loved the sanctuary feel of this spa tucked away in a hidden oasis on Union Street by perrys restaurant. Had an 80 minute massage with kavi who was excellent and knew all the pressure points. Highly recommended masseuse and spa read more

I came here after a terrible week at work in terrible pain and hoping to open my shoulders and neck a little bit. Megan was my massage therapist and not only did she give my neck so much relief but she found a lot of tension in my hips and glutes that got rid of my lower back pain too! I don't know how she did it all in such a short time span, so talented! I highly recommend Megan and Redmint! read more

I just finished my 2nd visit and massage from Winnie! As a massage junkie, I must say Winnie is far and above your average masseuse. For the record, she is quite exceptional. All the right spots, all the correct techniques. Thorough, efficient, attentive and by all means Professional. Her friendly and kind demeanor, is simply the "Icing on the Cake". The entire Redmint facility is also exemplary. Winnie and Redmint are awaiting your arrival. Schedule your next visit with all confidence. read more

The manager is probably the best manager I've had the pleasure of speaking with after a misunderstanding with her staff. She really took her time to reach out to me and listen to my concerns. I'm happy to say that because of Heidi's amazing understanding and communication, I'm changing my review to 5 stars, & in the near future hope to come and receive one of their services I hear are absolutely amazing. Thank you again Heidi for taking the time out of your day to speak to me. It really shows how much you care about your clients and business. I wish you all so much success! read more

I'd heard that Redmint opened a new location (have been to the original in the Marina a few times for acupuncture and massage) so decided to check out their new space, and oh, my god... so beautiful! I could just sit at the gorgeous, peaceful herbal bar and relax w a drink even without having a treatment to look forward to... That said, I did in fact go in for a massage last week and it was incredible. My practitioner told me she had been working professionally for more than 40 years, and it showed. I'm a fit young guy and usually only get massages to treat myself, and this was the sort of experience that just makes me want to become a regular customer. Long story short, the space is incredible, though I'm also still a huge fan of the original location in the Marina, and will definitely be back again soon. read more

Massages with Winnie are my favorite! I first saw her for a prenatal massage and it was spectacular. I've been coming back for deep tissue massages and they are amazing every time. The herbal bar is great too--pricey but worth it for an occasional treat. read more

Fool me once, shame on you. Fool me twice, shame on me. I don't know why I came back to Redmint after being badly bruised in my last Swedish (NOT deep tissue) massage. These people can't help themselves but to absolutely batter you. I was desperate for a massage yesterday so I went back because they had availability. My mistake. Holy shit, that was painful. I was quietly crying for part of it, just out of physical pain. I kept saying "ow!" I asked 3 times for the person to stop elbowing me ON MY BONES and they did not. I am bruised all over again. Never again. read more

Came in for a couples massage and had a wonderful experience. Very sophisticated, clean, professional spa facility. The staff was very friendly and it felt like a very premium experience overall. Highly recommend. read more

By far the best massage and holistic treatment center in San Francisco. I have been going to Heidi for massages to combat a traumatic back injury for a while now and its done wonders. The space is so tranquil, clean and zen, and Heidi takes great care in tailoring my massage to make sure I get the best results. I have also gone to Diane for Accupuncture. Every service here is amazing and you really cant go wrong. The holistic approach to health here is amazing and look forward to my monthly treatments! read more

Judy gave the best massage/reflexology! Very skilled in pressure points and focus on sensitive spots. Ambiance at this location is pretty amazing. It is a bit expensive for most treatments but Judy was well worth the price! read more

Go see Shanna. Just do it. I started seeing Shanna for acupuncture about a year ago when I had had enough of taking mountains of painkillers for my headaches & migraines. I also wasn't sleeping through the night. She doesn't just look at your individual problem that you come in -- she looks at the whole person. Over the past year: - My sleep at home has improved so much. I'd never experienced the acupuncture power naps on the table like I do here. You walk out feeling like you can take on the world. - My neck pain and headaches have decreased significantly. Good days now outnumber headache days! Acupuncture with Shanna is the best investment in my health I've made in a long time -- you absolutely won't regret it. read more

A bit on the pricey side. they told me I could insurance would help cover but I took 4 weeks to hear anything back. Massage was good, but don't think it's worth it given price and service received. read more

I wanted to give Redmint Fillmore 5 stars, but I cannot, given the customer service I have received on several occasions. Everyone has been taught to say, "I understand your frustration" - the empathy isn't genuine, which is more frustrating (and I speak as a former customer service trainer). The latest example - I got an email saying my appointment was changed. I didn't change it, nor did the email explain why Redmint changed it. So, of course, I called. While the answer was somewhat satisfactory, I asked why the email didn't include the reason, which may have prevented me from calling to learn. The answer is, "I understand your frustration. We are not able to change the system." My response, "You have my email, my cell to text or call. Why didn't you use any of those methods to let me know." The response was, "I will put that in your record." Because I am the ONLY person wanting to know why Redmint would change his/her appointment proactively?!?! Redmint is supposed to be a place of relaxation...this is not relaxing... read more

I received a lymphatic massage with Grace who was an absolute goddess. I chose her based on Yelp reviews. It was amazing and she does massages like an art. She was educational and communicative and I felt completely comfortable and relaxed. I left feeling much better than I ever have after a massage. read more

Will definitely be back! A beautiful spa in a great location in SF (on Fillmore st.) Got the TMJ massage with Daniel and it was a really wonderful experience and I would absolutely recommend this place. Exceptional service and staff so friendly and welcoming. Felt so amazing after my massage, it's very hard to find places that focus on TMJ massage as a specialty. Many people don't realize how much stress and tension they carry in their jaw, neck, shoulders, and on certain trigger points on the head can be released. Will come again and try other types of massages next time! read more

Came here for a 75 minute facial at 2PM on a Tuesday, was pretty empty (as is to be expected). My facial was with Diane and it was overall an enjoyable experience. The ambiance of Redmint is extremely lovely, the front desk staff were really nice, and Diane was very nice and knowledgeable as well. Taking off a star because I don't know that it's the best facial I've had for the price. I did feel like there was a very lengthy period of physical exfoliation involved, which I generally try to avoid and wasn't a fan of (though, this is probably much more on me for not speaking up during the facial). The experience itself was very relaxing and quite marvelous but I didn't feel that my skin looked significantly better afterwards. However, I did feel very relaxed after and think I'll try coming here for a massage sometime. read more

Very expensive, but this spa was nothing special. Very beautiful space, but really cold and welcoming at the same time.

I went to two massage therapists there and was impressed enough to go back but Melissa is a miracle worker. Seen her twice now and couldn't recommend her enough. read more

Could not get past the front desk. I was excited to try Redmint because so many of my favorite spas in the city have closed down over the years. But the front desk person was very disengaged and unprofessional and could not even answer BASIC questions I had about the facial I wanted to book like "does it include shoulder and neck massage?" When I asked this her response was one of a very annoyed and clueless person who has received little to no training on how to treat customers in what I thought (at least based on their prices) was a luxury business. She told me she'd have someone call me back that was more knowledgeable the same day to answer my questions but I never got a call back. So I guess they don't need my business. I ended booking an appointment at Senspa where staff are more customer service oriented and very comfortable answering questions and when they can't they will make sure you get a call back and not just shrug off your business. Disappointing given the prices of Redmint's services (same as Senspa's). I actually expected a better level customer service but I guess my expectations were just too high. read more

I LOVE REDMINT. The Atmosphere Is So Beautiful And Tranquil. It Always Smells Great And Everyone Is So Kind. I Am A Regular There. I Was Partnered With Megan And It Was Love At First Massage. I Will only See Her, And If She's Unavailable I'll Wait Till She's Available. She Has A 6th Sense for Muscles. I'm A Hair Dresser So My Shoulders Are Always Tense When I Get To Her, But By The Time My Massage Is Over I Always Leave Feeling Relieved. Meg if You're Reading this Thanks For The Extra TLC you give me, Being Amazing At Your Craft and being sweet as Pie. If You Want The BEST, It's With Megan! read more

Acupuncture appointment was amazing! Very calming and clean environment. Could not have asked for a better spa treatment experience. Was welcomed with good customer service. Will recommend to friends! read more

I booked a last minute Duo Radiance facial with Queenie after a very long week and I can't begin to explain how wonderful she was. My skin looks incredible 3 days post facial and she was so helpful throughout with tips and tricks for my skin. I highly recommend her and Redmint. I'm definitely going back! read more

I had a wonderful lymphatic massage with Heidi! She was very professional and explained the treatment thoroughly to me before starting. The facilities are beautiful, calm and very zen. I'll be back regularly for this treatment! read more

The manager called me back a few weeks back and offered me a redo of our service based on our experience. When we called today to book our service they wanted to offer a 25% discount instead of redo. Stay away from this place... read more

I have visited Liuhong for the better part of a year now. The service and alignment and care for my body and state in the moment is truly wonderful. Liuhong is always checking in and adjusting my acupuncture to where my body is at on a specific day and asks thoughtful questions and provides ideas for what to be doing between sessions to balance my body. Could not recommend more highly!!! read more

super kind and attentive staff, a small oasis right off of the craziness of Union St!

Such a great place! All the people who work here are extremely talented, knowledgeable, and kind. Beautiful space, amazing services, great staff! The acupuncture especially is amazing. read more

Got my first lympathic massage a few weeks ago here and it was lovely! The massage rooms are very relaxing and dim. The beds are heated. Great experience will be back! read more

My second amazing massage! Great spot to get a massage. Also the person leaving the facial commented that it was really good. I will try that next read more

The most amazing massage place that I've ever been to. I've been to both the Fillmore and Cow Hollow locations and can't recommend Redmint enough. 10/10! read more

I just wanted to update my review. I returned to redmint on Union after speaking with the operations manager. I had an extremely great massage the second time around. I was very impressed with the massage therapist and with the red mint employee who reached out to me and ensured that my next visit would be a relaxing wonderful experience. Highly recommend Redmint on Union Street! read more

Bought a bday gift for my brother and asked to charge me for tips, which they recommended the amount. I paid, but then my brother was asked to pay more tip because the amount I paid was not enough. I was very unhappy about this. read more

I booked a relaxing massage for my friend who's a bride-to-be, and although my massage was amazing, she had a hiccup with hers. We spoke to the front, and Stephanie, the manager came out to discuss the issue. She was extremely understanding and made sure we left happy. Aside from the service, the place itself is beautiful! read more

I found the spa of my dreams! I was prompted by Nudge to check out this new spa. Little did I know it has everything you would want in a spa that so many miss the mark. Looking at the photos online and reviewing their menu of services they offer massage, facials and acupuncture which made me sign up immediately for their monthly service. Walking in the spa it exudes the best ambiance! Whomever decorated thought of every detail. Then I was warmly greeted by the GM Markos and offered a beverage. They have a menu of healthy options at their bar. Next I was whisked away to my massage appointment with Ivan. Ivan is very talented in sports medicine and various other modalities. (I didn't know this going in and what a great surprise!) He found and relieved knots in my body that others barely make a dent. I walked out of that massage feeling like a new person and so well care for. I booked my next appointment with Ivan and can't wait to try all the other services. I'd like to thank the owner for her vision of creating what I would deem the best spa in San Francisco! I've been to many and this one wins first place! read more

Firstly, I must commend the aesthetics of Redmint in Fillmore; it truly creates a special atmosphere that transports you outside of San Francisco. Secondly, I must highlight the exemplary customer service at the front desk. The ladies there were amazing, incredibly helpful, and patient in explaining things to me, especially with managing multiple appointments, so 5 stars there. Our experience included a sound bath, facial, and massage. The sound bath served as a soothing prelude to the facial and massage. I specifically chose Queenie for my facial based on her rave reviews on Yelp. However, I was rather disappointed with my overall experience. While Queenie was decent, it seemed she lacked knowledge about the products despite having worked there for three years. For instance, during my Oxygen facial, she applied an Oxygen mask. When I asked about its ingredients, she said it contains oxygen and hydration. LOL....I'm sure it does, but that's not an ingredient. I was interested in purchasing the Redmint 5 Element oil, that she used during the facial (because of the glow), but when I inquired about its ingredients, she said it had many ingredients and vaguely mentioning "ancient medicine" and told me to check the site. I had to check the website myself and discovered it contained Jojoba oil and lotus flower extract. How hard was it to let me know that, and maybe explained why the product is good for certain skin types? I wouldnt normally write a review over something like this but find the 5 stars reviews on her to be quite misleading. The nice lady at the front seem to know more about the products. As a customer interested in purchasing the company's products, I believe it's crucial for an esthetician or skincare specialist to be knowledgeable about the products they used, especially when the facial is and mandatory 20% tip is over $200. Overall, I do like this beautiful spa and want to go back to see Ari for a massage. I also have been looking for a spa to do montly facials. Just need someone more knowledgable about their products. read more

Amazing staff! My friend and I came here for a couples massage on Sunday and it was a beautiful setting and relaxing session. Will definitely come back Emily and Maxine were fantastic! read more

Have been going to the Union location for awhile and one of my favorite practitioners (Diane) moved to the Fillmore location, so I just went for my first time this weekend. Both locations are a serene oasis off of a busy SF street, but the Fillmore location takes it to a whole new level! It is absolutely stunning with a Himalayan salt wall, an herbal bar where you can get a drink, and there is more space to relax before or between appointments. There's even an outdoor garden space out back! The face and body glow acupuncture is my favorite treatment so far, but I can't wait to go back and try the others. Highly recommend! read more

Highly recommend Daniel if you're looking for a massage! Super knowledgeable and super nice