Had my 2020 Road King tuned up at DynoSteve's shop. Runs excellent now. Great customer service …read more Only shop I'll have work on my Harley. Thanks Steve. L.G. 2020 Harley Road King

Wish I could give him like 10 stars! Steve was amazing to me. The very first time I talked to him…read morehe gave me the impression of a guy that knew his p's and Q's! Yep, took my deuce in and had it tuned, and it turned out great! Too damn bad they put the skids on the place, it really sucks even though I didn't get much work done, everything was just great. Thanks Dyno Steve! Hey if you ever start back let me know ok dude?

My 2005 Honda Shadow 1100 wouldn't charge the battery at all... the dreaded Stator & Rectifier…read morefailure. Vince, who is retiring in October after 50 yrs. Of working on motorcycles... has earned some long-term self care riding of his bikes and racing bikes... Best wishes in retirement Vince! Vince got me right in within days of ordering parts, fair quote sine he'd just finished another Honda Shadow charging system... picked it up today and it purrs like a red tiger! Thank you Sir for an excellent job and positive experience... Now time to ride! Sincerely, Mike Ames

I went to Vince with two Africa Twins that needed a 16000 miles service (Valve Check), auxiliary…read morelights installed and new springs on one the motorcycles, total bill $4000...After a month and a half I got the bikes back, one of them was very difficult to start and didn't run anywhere near as well as when I dropped it off. I had to put a few more accessories on the bikes and noticed that the OEM fasteners were missing in certain areas and some were just the wrong bolt and needed a washer to jerry rig the pieces together. If someone can even put a bolt back where they found it, we have a problem. I began to investigate further, he wrote down the valve clearance on the receipt and when I looked it up, it was the wrong valve clearance! I called up a Honda dealership and explained the problem and they were able to get me in right away and verify that indeed, the valve clearance was definitely wrong. Vince would say that there is a discrepancy in the manual between metric and SAE. In the end, I spent another $2000 to have the job done right. Vince would say I should have brought it back to him, but the trust was long gone at that point. I left some very specific notes on what was needed to be completed and what I did NOT want done. He put the wrong oil in the bikes, he used air filters I did not want or replaced. Bottom line, I brought the issues to Vince's attention and he did nothing to make it right. I would NOT recommend anyone use Vince and save their money!

Great customer service from Kari C. , very helpful , makes experience sleek and easy , no pressure…read moreto buy , comfortable sales experience

Amazing place to buy Yamahas or KTMs! Treated me amazingly…read moreand have the best prices around. My local shop was 2k+ more for the exact same atv. Kari the Sales manager was super friendly and helpful. Would definitely buy from them again and recommend them to everyone.

Just bought my second set of Sea Doo Jet Skis from Paulsons. Jordan and the team went above and…read morebeyond. Something you don't really see that much anymore. The family atmosphere and attention to detail is refreshing.

i bought my first bike here and it went well. Elsia was great. i told them the price i wanted and…read morethey agreed. i was in and out within 2 hrs.

Typical misogynistic bike shop TLDR: Performed adjustments without my permission, didn't even…read moreperform the service I asked for, then spoke to me condescendingly as if I don't know what a bike is. I went in to get my derailleur adjusted for some ghost shifting issues and to bleed my breaks since it had been a few years and I noticed that my rear breaks were feeling spongy and were taking a while to engage. I have a hardtail mountain bike that I like taking out on trails, so I did not want to be dependent upon my front breaks. I was told that they would take a look at my bike and then text me a quote for how much the service would cost before they did any adjustments. They did not text me a quote for service, but instead went ahead and made the adjustments without my permission. When I went to pick up my bike, I was ignored while they helped the men who walked in well after me. When I was finally able to get my bike, I was told that my breads did not need to bleed since they felt "solid" and just needed a little extra pull on the lever. I was then condescendingly told about my front breaks, and to "use this one when you're going downhill too fast and feel scared". Rode my bike around a bit, and the issue with my derailleur is not fixed. This shop is a waste of time and money.

Bottom line: great small business bike shop that has everything you need; from new road/trail bikes…read moreto accessories (chains, helmets, air pumps, attire, etc.). The customer service was also top notch and very welcoming and fast. If you need anything with regards to bikes- make sure you patron this establishment. I definitely will. Venue: it's clean, well appointed, and ergonomic. The only part that may be frustrating is the parking lot where you'll have to compete with the local coffee stand. To me, a minor distraction. The venue was relatively easy to find with Apple/Google Maps. Customer service: fast, knowledgeable, and courteous. It's everything you would want in a business. They want your business and they know how to delivers Service: it was relatively quick for a bike fix (tire). They have all the parts and a back area to work on it. I recommend you calling them prior to visiting for any specific need.

Great place to visit check out bikes and gear And a staff that will hang out and talk to you.read more

Went there to look at a bike that i liked. Made the deal on the price and the monthly payment…read more Everything was going well. Then they hit me with $4000 in extras. Stuff i would never use mixed in with GAP. If you wanted gap, you had to buy the extras. I will never purchase from Northwest Harley ever again. People were great, but the add ons that you have to buy to get Gap is horrible. To answer your question, yes i told them i just wanted gap and they told me i had to buy the lowest tier package to get it. Also, fun fact, small print to their "Powertrain Warranty at no cost to you" You have to bring your bike to them every 2500 miles to have it inspected by them at $300+ each time. Or it voids the warranty. You also need to have them do ALL work done by their shop. So a 17k bike ended up costing me 23k due to accessive add-ons that arent optional. Never again.

Cool spot, a bike repair shop with a coffee shop inside. They have indoor and outdoor seating and…read moreserve pies and quiche. They have some humorous signage outside. My cappuccino was good but it was more like espresso with dollop of foam. I prefer traditional.

This place is amazing! Espresso drinks are top- notch. They have very good chocolate banana bread…read moreand apple pie. They also offer some savory choices like quiche too. And, you can see into the motorcycle garage through a viewing window. Also coffee shrine. I mean, come on, people! A real experience.