Went there to look at a bike that i liked. Made the deal on the price and the monthly payment…read more Everything was going well. Then they hit me with $4000 in extras. Stuff i would never use mixed in with GAP. If you wanted gap, you had to buy the extras. I will never purchase from Northwest Harley ever again. People were great, but the add ons that you have to buy to get Gap is horrible. To answer your question, yes i told them i just wanted gap and they told me i had to buy the lowest tier package to get it. Also, fun fact, small print to their "Powertrain Warranty at no cost to you" You have to bring your bike to them every 2500 miles to have it inspected by them at $300+ each time. Or it voids the warranty. You also need to have them do ALL work done by their shop. So a 17k bike ended up costing me 23k due to accessive add-ons that arent optional. Never again.

After talking with my dad this morning about his new Harley, I'm honestly disgusted…read more You took serious advantage of an older customer who trusted you. Instead of asking basic questions or actually helping him structure a reasonable deal, you loaded him up with predatory loan terms that never should have happened. Nearly 20% interest over several years, adding up to around $10,000 in interest -- what the actual hell? Had anyone taken five minutes to ask questions, he could have put more money down and drastically lowered the payment and interest. Instead, you let him walk out with financing that benefits you, not the customer. A Sportster/Nightster Special should not end up costing over $20,000. That's absurd. That's not "Harley pricing," that's either incompetence or willful exploitation -- neither of which is acceptable. This isn't how you treat people who are excited, loyal, and trusting enough to buy a Harley. If you're a dealership that relies on confusing financing and silence instead of transparency and honesty, people deserve to know before they walk through your doors. I'm shook -- and not in a good way.

Bought a coilover through Ebay with them being the seller, but after a week of waiting for the item…read moreto be delivered to my address they never shipped it. I messaged them couple times to ask what's the status why the item is not shipped. I didn't received the item on the specified date they gave me so i gave them a negative feedback, and that's the time they replied on my message asking for the status telling me that they can't process my order just bcoz i gave them negative feedback on Ebay. Worst seller I encountered on Ebay. Until now I'm still waiting on the refund. They sent me a refund on Paypal even i told them i dont have any paypal account. I really had a bad experience and just wasted my time with this seller. Poor communication. Poor shipping. Actual description of item is not accurate. Customer service is bad. And when it comes to refund they suck!

Eagle Leather has been on my informal mental list for a while and though it isn't exactly in a…read morelocation where it's an area I go to often the past weekend was one of the best opportunities to go to it. And since it wasn't on a common route of mine it would slip from my memory so I wanted to make sure we paid a visit as long we were remembering it. They also had a location in Auburn but that location has since closed. Steve likes leather a little bit more than I do but I still found some great jackets, shoes, boots, belts and rings here. And of course the t shirt section is always a draw for me. The place is super friendly and they had cookies and hot coffee at the front door and offered us to have some. How could we decline? Steve got a small bag here for some of his leather gear to place in and is quite pleased with it. I didn't get anything... yet but knowing how I operate I often need to ponder on something before making a purchase. Some of the jackets are at reasonable prices especially since they are leather and there seemed to be lots of sales but I am not sure if that is because it's near the holiday season or if it's always like that. I definitely want to go back and probably get a ring and a belt and browse some more as there is a lot to take in here. There are some beautiful motorcycles on display here also. I really liked Eagle Leather and once the holiday season settles down probably pay another visit.

As always excellent quality, excellent delivery and I turn on all my Brothers and Sisters onto…read moreEagle and I know this because I see your cuts... Peace

Just bought my second set of Sea Doo Jet Skis from Paulsons. Jordan and the team went above and…read morebeyond. Something you don't really see that much anymore. The family atmosphere and attention to detail is refreshing.

i bought my first bike here and it went well. Elsia was great. i told them the price i wanted and…read morethey agreed. i was in and out within 2 hrs.

Was a taken here by some close friends and would recommend to any one!! I purchased a new jacket,…read moregloves, boots, and vest for $210 best deal ever!! Will definitely be back!!

Prices are amazing and the inventory changes just enough to want to go see what might have come in…read more I found a brand new diecast Harley Davidson that looked exactly like my bike I bought for way way below MSRP and gave it to my grandson. He loves having a bike just like Papa's

Great customer service from Kari C. , very helpful , makes experience sleek and easy , no pressure…read moreto buy , comfortable sales experience

Amazing place to buy Yamahas or KTMs! Treated me amazingly…read moreand have the best prices around. My local shop was 2k+ more for the exact same atv. Kari the Sales manager was super friendly and helpful. Would definitely buy from them again and recommend them to everyone.

It was pretty crowded so it took a while to get help but once they got to me they answered all my…read morequestions for me and helped me find a few things i didn't even know I wanted, great store with a lot of gear and accessories for all kinds of riders!

I am no longer getting motorcycle gear from this cycle gear or the one in Auburn. I will shop…read moreelsewhere. I would suggest you do the same. I do not like rating businesses badly. But most experiences I have had with Cycle Gear have been weird/awkward or just outright bad. I want to make it clear that I actually kind of like most of the employees at this location and the one in Auburn as people. But the fact is that they do not stand behind their product and are not knowledgeable enough to help you when you have an issue with one of their products. When I bought the motorcycle pictured in my Yelp profile picture I was a new, ignorant rider. Thankfully I haven't crashed it yet. My first experience with this Cycle Gear went as follows: I had just bought my bike and got signed up for the Permit level testing. I came in already decided on the helmet I wanted, the Bell Broozer. It looks nice and has the basic DOT cert and is ECE certified, and was cheaper than a lot of others. I was intending to upgrade after I finished my parking lot testing, which I did. When I brought the helmet up to the counter to pay for it, happy, a stupid grin on my face because I was so excited to ace my test, a female worker asked me what seemed like an innocuous question. She said "Oh are you planning to be a daily rider"? I replied yes, my bike is going to be my main form of transport. She then told me straight up that I don't want the helmet because it is going to be loud, and that I'd essentially be stupid if I got this helmet for daily riding. She, without even asking if I'd want a rec, put a like 600 dollar helmet on the counter and said this is what I actually want. I replied that this is only going to be for my testing, and that I'd upgrade in the future, and that I am a grown man, I don't need other people to offer me unsolicited pointers to me on the gear or bike or whatever I decide to buy for myself. She then acted like I was the rude one. I paid for the helmet and walked out. Weirded me out. It was just unprofessional. After I passed my permit level testing I came in to buy some gear. Jackets, boots, riding pants, etc. I already knew what exactly I wanted. One of the male workers literally tailed me the whole time, asking me every five minutes if I'm good and if I need any rec on what to get. I said no every time, that I already knew what I wanted. I ended up spending about 500 bones on gear that day. Here is the huge kicker. For Christmas my girlfriend's mom got me a cycle gear gift card to try to support me on a bike. So cool! I knew I wanted some bar end mirrors so I came in. I was really ignorant about mirror installation and quality so I asked the worker to rec the best pair of bar end mirrors they have. He sold me some Speedmetal bar end mirrors. I paid about 30 or 40 dollars after the gift card was used up. Now on this bike there is a weight on the inside of the handlebars that you need to get out. I came in a few times to ask for pointers or the best way to get the weights out. These times are the only times I had a nice, chill experience in the store. The guys came out a few times, gave me some pointers. My girlfriend and I ended up getting the weights out cleanly thanks to their pointers. These days where they helped me is the only reason this review is a 2 star as opposed to a 1 star. Also when they helped me pick out a quadlock. I pop the mirrors in (no instructions btw), eventually got them torqued up well, and everything. When I'm on the highway I notice that no matter how I install the mirrors, they always fold in and vibrate at highway speeds. I looked up the mirrors on their website to see if anyone else is having issues with this. Here is an example: "These mirrors look great... however, these mirrors require frequent readjustment following... high speed, which requires me to take my eyes off of the road way too often." I'd post more but I don't want to hit the character limit. I went to go return them at the Auburn location since I was in the area already. The manager tries to install them and it seems he gets them on good. He ensures me that I don't need to refund the product. I trust his work and take my bike on the highway home. I should have trusted myself instead. The mirror pops off as I exit the highway, hits the ground and breaks. Oh my God. Now I have to search for it, run into the street and scoop it up. I call the Tac location and say that one of the employees at the Auburn CG installed these mirrors and they popped off on the highway and I need to exchange them. Says bring them in but and I quote "no promises". No promises to exchange out the product on my bike I must have to be legal that an employee installed? Insane. The replacement was incorrectly machined for the ball bearing. Had to get another replacement. Still had the same issues. Today I go over a bump at 5-10mph and the stem breaks. I'm just done. I will attach pictures w more detail. Hitting char limit.

Got my fender delete done here on my 26' GSX-8S. The pricing is fair and they did really good work.read more

$210 is a bit much for a synthetic blend or regular oil change on a 600 CBR Honda…read more I'll give a couple extra stars because the guy was friendly and smiled while he took my money

I was unable to find quality chrome led lights. I found a…read moreset in black. I installed them on my bike, quite impressive set of lights very bright and quality made. And they look great. Staff are great. I highly recommend a set of cyclops led lights. I

These guys are absolute crooks. They sold me a relayed harness for a 2023 KTM 300XC that does not…read morework. Their installation instructions clearly state that if you plug in their ODB2 connector and hear the ECU making noise to unplug it immediately, the pin in the connector is bent in going in the wrong hole. Low and behold I plugged it in and the ECU started screaming. I unplugged the cable and the pin was straight. Plugged it in again, same thing, ended up frying my regulator/rectifier. I called cyclops and they insisted the pin was bent and going in the wrong hole. I sent them picture showing them the pin was straight, and they still refused to believe it wasn't my fault. I took the bike to someone else who did the same thing with the same results. They also called cyclops and were told they were bending the pin and installing it wrong. We have removed their pin from the cylcops harness and plugged it directly into the corresponding hole on the bike side and the ecu still screams. The pin is going in the right hole and still does not work properly. Every time they told me I was doing it wrong for two weeks, I would try again, and again the ecu would scream. Something is wrong with their harness and their ignorance and arrogance have damaged my bike. It now throws error cods and drains the battery. I even offered to send these crooks a video showing the pin going in to the wrong hole but they didn't want to see it. They know they screwed up, they just have zero integrity. Cyclop's response after I just requested a working harness? They said see you in court. They suck.

Dave at Redline Cycle in Lacey installed a new front tire, new dual floating disc rotors, wheel…read morebearings and rebuilt the 20 year old brake calipers on my 2000 Electra Glide Standard. Everything works great! Work was done fast and for a very reasonable price. Probably 25 percent less expensive than the Harley shop. Dave, who is MMI certified, has a small, but well equipped shop with lots of custom parts in stock. Will bring my other bikes in when service is required.

Took my Harley in to have new handlebars put on. Dave, the…read moreshop owner kept my bike for a week. Then he called in the middle of the day tell me "oh no I can't get the ignition switch off." Then he says don't worry about it I'll work on it Then he calls back later that day says he's unable to get the ignition switch off but he's got everything else done but ignition switch. Then he says he can't proceed because of the switch. So he charges me $354 to disassemble and reassemble the front end I get the bike home, do a YouTube search on ignition switch removal and have it off in 7 minutes. Called to discuss it with him , he became verbally abusive and offered no remedy. DONT WASTE YOUR MONEY OR ROSK YOUR BIKE HERE.