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    Redlands Optometry Group

    3.6 (109 reviews)
    Open 9:00 am - 6:00 pm

    By appointment only

    Services - Redlands Optometry Group

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Redlands Optometry Group Photos

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    Recommended Reviews - Redlands Optometry Group

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Caitlin Y.
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    13 years ago

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    13 years ago

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    Photo of ryan s.
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    12 years ago

    Great customer service from the eye exam all the way thru to the purchase. I would recommend an appointment. Great prices on glasses too.

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    13 years ago

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    12 years ago

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    12 years ago

    Business owner information

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    Darlene M.

    Thank you, Amber for your review. We appreciate your business.

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    7 years ago

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    Darlene M.

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    6 years ago

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    Darlene M.

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    12 years ago

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    11 years ago

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    9 years ago

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    Darlene M.

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    14 years ago

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    12 years ago

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    9 years ago

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    Darlene M.

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    10 years ago

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    Darlene M.

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    11 years ago

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    13 years ago

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    Darlene M.

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    12 years ago

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    12 years ago

    Not the biggest selection but parking is easy and they take risk management insurance.

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    9 years ago

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    14 years ago

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    11 years ago

    Dr. Chew and the entire staff are awesome. Would recommend to anyone needing eye care.

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    11 years ago

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    Darlene M.

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    8 years ago

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    Page 3 of 3

    Ask the Community - Redlands Optometry Group

    Review Highlights - Redlands Optometry Group

    Ben, their Technician, is extremely knowledgeable and always educated on the newest technology.

    Mentioned in 6 reviews

    Read more highlights

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    This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

    I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

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    Ledesma Optometry

    Ledesma Optometry

    4.1(39 reviews)
    0.6 mi
    $$$

    Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

    I've been a patient of Dr. Ledesma for the past 10 years, and now my 7-year-old daughter, who is on…read morethe autism spectrum, is also under his care. He is incredibly kind, patient, and genuinely compassionate. Every visit feels less like an appointment and more like spending time with extended family. Dr. Ledesma's team has a heart of gold. There was a time when I wasn't confident wearing glasses, but Ashley went above and beyond to help me find frames that complimented my face and made me feel beautiful inside and out. She always turns the frame-picking process into a fun "mini fashion show," and we share so many laughs during my visits. I'm now 28 years old, and the care I've received at Ledesma Optometry has made a lasting impact on me. I'll keep coming here for as long as the doors are open. I highly recommend this office to anyone who wants to be treated with love, kindness, and respect. P.S. -- Ask for Ashley before picking your frames. She's the best!

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    Focus Vision Optometry

    1.8(11 reviews)
    4.0 mi

    I really dislike writing negative reviews especially since I'm a big believer that not everyone has…read morethe same experience. However, I feel compelled to warn other people about this practice. My first experience- went in for an eye exam that took a total of 2.5 hours. It was clear from the get go that there is no real process in place as the staff kept going in circles trying to figure out what patient needed what procedure done next. My second experience- called to ask if my contact fittings had arrived because the optometrist explained during my eye exam that because I was a new patient, they need to order me contact samples and I would need to schedule a fitting to ensure that they were the correct fit. I called on week #3 (even though I was told that I would receive a call in 1-2 weeks) and was nonchalantly told that my contacts had arrived and yet had not bothered to give me a call to inform me. My third experience- I went in to pick up my contacts and the staff scrambled to locate them. Once found, they were given to me with no further instruction. I asked the staff member what the next steps were and she said, "what did they tell you when they called you to pick them up?" At that moment, I almost lost my cool, but remained composed and explained to her that I had not received a call but rather had to call in myself to check the status. The optometrist overheard me and quickly offered to do my fitting then and there. Contacts were fine but she suggested I try them for a few days and told me to call back if they fit okay so I could order my yearly supply and use my insurance credit. Final experience- I called twice, left a message and no one got back to me. Called again on a different day to place an order to use my insurance credit only to find out that their office charged my contacts fitting (6 pairs of contacts) to my insurance and so now I nave used up all of my insurance credit for contacts. As you can understand, I was livid at this point because the staff member mentioned that I had the option to pay out of pocket for my fitting instead of it being charged to my insurance. So basically, the staff who ordered my fittings made the choice for me. She mentioned that she would call the insurance to ask if it could be reverted and up to this day, I have yet to receive a call back. I will never return to this practice ever again. Like other reviews have mentioned, the optometrist is nice but the staff is incompetent and disorganized. I really hope the business takes the time to read their negative reviews and do something to improve their business practices.

    I paid for glasses in Full, waited 5 weeks, now thy have NO record of the transaction???…read moreGood Luck!

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    Redlands Optometry Group - optometrists - Updated May 2026

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