While I ended up being seen at their other location, I wanted to post how wonderful the TCO front…read moreoffice staff is. I recently broke up with our previous "Vision Center" because I'd had enough with one of their front office staff. If TCO can retain front office staff as pleasant as this, then I know they must be top notch! We were seen at their Murrieta location and had an amazing experience.

I chose this office based on reviews so I will share mine. I called to schedule a contact lens…read moreappointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams.

I was looking for a new optometrist for our family and came across Dr. Love. My husband had the…read morefirst appointment and was very impressed with the care and treatment he received from Dr. Love. Dr. Love went over many things with my husband and made recommendations that my husband's two other optometrists failed to teach him. I had my apt and was very impressed with Dr. Loves bedside manner and his knowledge that reached further than just optometry but also eye health for long term aging patients and how taking a simple supplement can help. My kids have their apts next and I know they are in very good hands. Our family recommends Dr. Love 100% out of all the other optometrists in Temecula and surrounding areas. You won't be disappointed and you will receive the best care. He also has the most amazing and caring staff! When you are getting eye glasses, who knows what they need when it's your first time? Skylar made it easy and less painful. Thank you!

The entire staff here from start to finish were so friendly and knowledgeable! The office is clean…read moreand organized. Very trendy frames with so many options! Dr. Love is seriously the best of the best and I am picky when it comes to these things. I am so grateful I found them!!

I had a pair of Gucci sunglasses with a broken screw and found Lyndon on Yelp, his reviews are…read moreabsolutely accurate. He fixed them quickly, and the price was very reasonable. On my second visit, I brought in a pair of Louis Vuitton sunglasses with a broken bolt and a bent temple arm. Lyndon was very transparent and explained that trying to bend the arm back into place could potentially cause it to break. A couple of days later, he called to let me know they were ready for pickup, and I was so relieved! They turned out great, and I honestly expected the worst. Hopefully I won't need another repair anytime soon, but I will definitely return if I do. Highly recommend!

First visit: needed new frames. Had a great selection and fair pricing…read more Second visit. Great customer service! Easy, quick and convenient!

I am so glad I chose Promenade Optometry. I found them on the VSP portal through my employer. They…read morehad a cancellation and was able to take me in for a full evaluation same day I called. Parking is great and if you have any issues on your map guide, just call and they will help you get to the office. I walked in and was seen by Dr Daniel. He was very professional and patient. He made sure that the eye examination went well so that I would get the right proscription. In less than an hour, I had script in hand and ready to take on my new eyeglasses. The staff was great and I was appointed to Payton. She was very helpful on assisting me with the right pair of glasses. No pressure at all and she also assisted me on how to maximize my benefits. I just picked up my glasses today which was about a 2 week wait. I love them! If any issues, I have 3 mos to test them out.

Fast and painless experience. Dr. Pat talks you through the entire procedure while you're getting…read morelasik so you're never "left in the dark" ha ha. Procedure from start to finish was less than 10 minutes and pain free. Best way I can describe it is it's similar to looking into a light bulb while your eye sight is getting fixed. The office staff is very friendly and everyone makes you feel comfortable as soon as you walk in. Highly recommended this place.

This is the 3rd time coming here and they're closed!! I'm sitting literally in the parking lot…read more It's 3:11pm. And they're closed. The first straw was them having some illiterate person call me and say oh you're due for your vision check and then call her back to schedule my appointment and she says do you have insurance and I said yes. Her: Well we don't see it. Me: So I'm like, it's the same insurance I've had. Me: Why would you call me if I'm due but you don't see my insurance? Her: well your insurance said yiur due for your annual 2 year appt. Me:.. so you see my insurance but you don't see what plan I have? At that point I'm so fed up. I said I do have insurance?!! What are yo I talking about. If I didn't then I would be seeing you. Y'all need to train your people better. And learn to communicate. Time, notifications, call reminders. And the exact location. So once I tell her I have insurance, I said, why else would you have called me when I've been there before and I have had the same insurance. This girl had no idea what the heck she was doing to schedule me and apparently I can definitely tell she was new and it was really irritating first of all. Second of all, I get to my appointment after everything's been scheduled and I show up only to find out that their doctor had called out apparently for some emergency. And they at south 79, forgot to tell me that my appointment was half across town on Winchester had a completely different location that I had to go to. So on top of that I was running late by 30 minutes and then on top of that I was only able to get to the Winchester Doctor and I only had about five minutes to spare between my next appointment since I have limited availability to do anything with my hectic work schedule. These two offices are both inconsistent and it's very frustrating when you're supposed to be OPEN until 530. You should have someone there at all times. This is the most annoying is thing I've had to deal with with this company. I have been trying to get to my appointment to pick out my glasses (for 4 weeks now) and they said there is no appointment needed just to walk in. Apparently both offices are different rules and gals that work there. The one off the South 79 in Temecula I guess I have to have the doctor be there in order for them to let you get your correct Glasses. So this is the first time I've attempted to try and get my prescription glasses. The one on Winchester said walk in and we have a different specialist. No need for the dr. I will also note that the doctor on Winchester was very good. She was very thorough and did a really nice eye check up for me. I found out I have somewhat of a stigmatism in my right eye, and I was very satisfied with her services but the front desk girl on the Winchester Definitely didn't have a clue in notifying anybody about their appointment when most was halfway across town which is really frustrating. She was rude saying "dangggg girl, you have bad eyes",,, I'm like yeah cut that street slang and be professional. It's not cute or funny or making my day any happier to deal with YOU. IF I can ever get in for my glasses hopefully it's the last time dealing with them and they can fix this mess. Fix you hours. Update you google account for your office hours or whatever y'all need to do.

This is my go to Optometrist from now on. They take care of multiple services and even offer Lasik…read more When I first arrived the staff made sure to greet me as soon as I walked in. I am so used to other offices not being diligent or even giving a simple greeting. The Doctor listened to all my questions and made sure I felt comfortable. They are great on educating the patients as well. They have a great selection of glasses styles. Name brands galore!!! The staff even helped me make the decision on which style to choose. Very down to earth and friendly. It's a one stop shop. I am brining my kids here to get their first pair of glasses. Come here you won't regret it

Dr. Wink and his staff were very through and efficient. I was seen before my appointment time as I…read morearrived early. They have evening hours on Tuesdays which makes it convenient for working families and individuals.

Very disappointing! One of the worst experiences I have ever had. It took 3 months to get my…read moreglasses. My initial visit was scheduled for 9am and I wasn't seen until 9:45am. The letter chart they used to check my vision ran out out of batteries. They had no back up so I had to wait until someone ran to the store to get more. 1 month later they said my glasses were ready and then when I picked them up, the RX was wrong and they said they blamed it the lab. The caused my eyes to go two different directions. 1 month later.... the "lab" fixed the problem and then the blue light lenses that I paid extra for were not included. So... another month goes by and they tell me that the lenses are ready. I go in to get them and then they replaces the lenses and say, "here you keep the non-blue light lens" in case something happens... This place is a joke. I have no idea why it has a 4.9 rating.

This was our first time at this office. We are impressed. Everyone was pleasant, professional and…read morevery accommodating. Then it got even better, Dr. Lee was amazing! Such a pleasure to be treated so wonderfully. Thank you to everyone at this office. We will be back and let all our family and friends know this is your place when it comes to eye care.

Wow, this review is long overdue…read more After moving back from Las Vegas many years ago, our family searched for and tried several other Eye Docs in our local area. Sadly, none of them were what are family was looking for in this type of provider. After searching again, we found Dr. Jury's practice! We have been patients of Optometric Vision Experience for maybe 9 years now: we could not be happier with Dr. Jury and his entire staff, from the front counter to frame searching, frame fittings and drop-in frame adjustments. His office and staff are always very accomodating for scheduling our family's annual eye exams and any appointments we may neeed for any type of eye/vision concern. Dr. Jury himself is great eye doctor and our family is very lucky to be his continued patients. He is thorough, patient, and answers all all our questions in an easy to undestand manner.

We drove about 40-45 minutes to visit Solace Optometry in Murrieta, and it was absolutely worth the…read moretrip. My husband originally found them on Yelp, and while the near five-star reviews caught our attention, what really sold us was their designer frame selection. They did not disappoint. The doctor had an amazing bedside manner. She was gentle, professional, and genuinely kind, which made the whole experience comfortable from start to finish. The office itself was spotless and beautifully styled. I especially loved the framed macramé Ojo behind the reception area. Such a unique touch. Both techs were fantastic. My husband and I honestly had a blast with them. Super friendly, easygoing, and they made the entire process feel fun instead of clinical. We also recently moved, and the techs here took the time to explain materials and add-ons in a way that actually made sense. In over 20 years of wearing glasses, no other place has ever broken it down for us like that. When I mentioned how much I loved their frame selection, they shared that their manager personally curates all the brands. You can tell, because the selection is . I ended up with stunning Gucci frames, and my husband picked out matte black Spy glasses that are nerdy in the best way but still totally manly. Perfect upgrade for him. And when my husband saw the price tag on my Gucci frames... let's just say one of the techs came to my rescue Great people, great energy, beautiful selection. We will definitely be back.

Finding the right optometrist can be stressful, so when I decided to use the Yelp platform to…read moresearch for one, I felt confident I was making the right choice by doing some research first. Solace Optometry was AMAZING! Dr. Saleh is remarkably kind and compassionate. She truly listened to my concerns and understood exactly what I was hoping to achieve with my contact lenses. She took the time to carefully address my astigmatism and recommended that I try a new brand. I'm currently testing them out, so we'll see how it goes. She sent me home with a four-day trial, and I'm looking forward to giving her feedback on the Precision1 lenses. Booking an appointment was incredibly easy. I simply called, and they were able to see me the very next day! The office itself is cozy and inviting, located in a convenient shopping center with plenty of parking. The staff is extremely helpful, friendly, and resourceful. Overall, I left feeling really confident about my experience. I think I've found the optometrist for me

I have been a patient of C.E.Pro's for a number of years.. I…read morehave visited both the Hemet and Temecula offices.. I have had nothing but exceptional service at both locations.. But now, they have out done themselves!! They put Karen AND Robin in the same office. This is an Allstar duo.. The level of confidence I feel when I have an optical need is off the charts... Thank you Robin and Karen for being so knowledgeable, patient and professional.. Simply the Best.. Dave

Dr. Richard Burns is the absolute best.. he's a very caring doctor with a great sense of humor.read more