Redfish inspections really came through for me. I'm buying my first home and did not know what to anticipate about the experience. All I knew was that I needed to get an inspection, and I had to do it within 7 days or else I'd lose my opportunity to back out of the property without losing thousands of dollars in case something was drastically wrong. I figured these companies are all super busy and I see on youtube some inspectors being booked out a full year so I had little hope of getting it done in time.
I called at 6pm on a Sunday and to my surprise someone answered the phone. I had a pleasant conversation with the person I spoke with, explaining what I needed fully, anticipating it would be a very unreasonable request and the lady on the phone told me it's no problem and we can have someone out there tomorrow morning at 8am. Needless to say I was shocked, and also initially concerned because there were people still living in the house I was purchasing. They told me it's no problem and they'll reach out to the leasing agent to gain access and if they weren't able to then we could easily reschedule it for when access could be acquired. That call alone was already above my wildest expectations.
Monday morning arrives, and I show up to the house at 8:03am, slightly later than I wanted and the inspector was already at the house performing the inspection. I waited for him to come outside so as not to disturb the process and he immediately walked up to me, introduced himself and shook my hand. Keith was a really cool guy, he explained the process, talked to me about the technical things in a way I could understand and wasn't in a rush or a hurry. I really appreciated Keith taking his time to make sure that I not only understood the process but also the timeline and what things I should expect afterwards. Keith also introduced himself to my family as they arrived and made us all feel comfortable and welcome to walk around, look at the house, and ask him questions at any point while he did his work.
At some point I headed out as I was done giving walkthroughs of the property to my family and I had to get back to work. Once the inspection was done Keith gave me a call to preview his findings and let me know that the house was in pretty good shape and there were a few things he documented in his report that I'd want to consider.
The report was quite thorough to say the least, each item that was inspected had a detailed description, photos, sometimes videos where Keith narrated his findings pointing out the exact issue. It was overall well organized and included notes of specific issues, the type of professional who would fix that issue, recommendations for what's critical, what I could fix myself DIY, and what's a safety hazard. Overall it was very well organized and gave me the ability to leave comments, and make repair lists that I could send my realtor which made the process very easy!
On top of all that, I even got a call after the inspection and learned that I'll be getting concierge service to help me setup my new utilities including options for getting a gas hookup as there currently isn't one there.
My experience with Keith and the rest of the RedFish Inspections team was beyond amazing, I really appreciate the hard work and dedication of the team and very much look forward to closing on my new property! Thank you, I will definitely recommend them to others. read more