I can't overstate just how above-and-beyond this shop is…read more My 1991 Ford E-350 7.3l diesel has a broken fuel gauge, so I tend to fill up every 100 miles out of an abundance of caution. I pushed it a little further than I should have, and ran out of fuel about 2 miles from the nearest gas station in Redding. After a local towing service denied my AAA and tried to charge me nearly $250 for a 2-mile tow to the gas station, I was left stranded on the shoulder of the northbound I-5. I called this shop and told them what happened, and without any hesitation the owner himself came to meet me with a 5-gallon can of diesel. Not only did he get fuel in my tank, help me prime the fuel filter, and get the air out of the fuel lines right there on the side of the freeway - he also made sure to elaborate on WHY this happens with my particular vehicle, explaining the nature of the issue and how it's a common problem with older diesel Fords. He then said he wanted me to come by the shop so they could give the vehicle a once-over. They replaced an air filter in less than 20 minutes (only delay was waiting for the part to get delivered over), and even found some replacement bolts for the interior engine compartment cover that I had been missing for years. All of this combined, including the roadside service, was less than what that despicable towing company wanted to charge me. I'm tempted to drive up from Los Angeles more often, simply to get service of this quality. Many thanks!

My husband had a major repair done on his Ford F250 at a local dealership ($16k) and still…read moreexperienced many problems with it after tons of money spent and time without his truck (which he needs everyday for work). Thankfully he happened to find Veterans Diesel. The guys there were so incredibly nice, friendly, knowledgeable and got his truck in right away to be looked at. They fixed the problem and charged us thousands less than what we were quoted at the "other" place. From now on we will only be taking the truck here and trust these guys 100%. Highly recommend!!!

My car stalled driving back home to Oregon from my stepdads funeral on Labor Day. No shops were…read moreopen, but the tow company had the code to tow my car here. These kind humans take pictures of the damage and kindly explain what is going on with your car in each image. Every single person I spoke to here was kind, and I felt comfortable. They let me store my car here, and recommended a place to buy it for parts. They did not overcharge me.... They definitely undercharged, and had a lot of compassion for my situation. I wish I could a shop in Oregon that I could rely on like this.

Best Place with top services. They worked with my granddaughter's 2002 old car to get it back up…read moreand running and they maintain my BMW, from replacing the battery, to oil changes and replacing the back brakes: so it's a whole family affair. I was advised I needed new tires and got a great referral to Tyler at American Discount Tires and they did a great job too, gave me great advice and I felt taken care of without the upcharge sales pitch. Thank guys!

Love Frank. He's great and always tries to get your car done on time. More importantly, I feel like…read morehe is very, very honest with his prices and bills. Not happy, just talk to Frank and he will help you out and fix the problem. Single lady ? No worries, Frank will not try and charge you more. He's super honest.

Great job at a great price! Recommend! Job done on time. Easy to communicate with. They fixed the…read moreair conditioning on my work vehicle for half the quoted price of the dealer it was purchased from.

I called and asked the woman that answered the phone if they could work on a 93 4Runner. Due to the…read morecar's age, some mechanics don't want to or know how to. My question was simple, "would you guys be able to work on a 1993 Toyota 4Runner?" The receptionist was passive aggressive and kept on asking me what I meant. It tried to explain further and I heard her attempt to cover the phone and heard her say, "I don't give a fuck." She was heavily sighing and obviously inconvenienced by having to take my call. Will keep looking for a mechanic that prioritizes treating customers with basic human decency and respect.

Wonderful mechanic. Highly skilled. Honest. I struggled with a misfire. Went through and…read moreverified what it wasn't. It came down to the spark plugs. After changing them the misfire moved to another cylinder. Perplexed I brought it to these folks. They figured it out in less than an hour. One difficult to reach spark plug was halfway in and cross threaded. They fixed the problem. They charged me for a little over an hour of work. After test driving we chatted about a rough idle. They immediately recognized the problem - motor mount. I decided to fix that myself. It was nice to finally find someone competent and honest. They could have rung up all kinds of charges but didn't.

Great service, knowledgeable only adds to the quality of work they do. They also provided a…read morediagnosis on my car to advise of possible upcoming issues and noted which ones that I could probably take care of myself. All of this and a fair price for work performed.

My 80 y/o mother has an older Subaru Outback. The stock headlights aren't bright enough to compete…read morewith newer cars shining their lights at you. I bought very expensive aftermarket bulbs but discovered the front bumper must be removed to change the light housing which I also wanted to replace. I saw this body shop had high stars on Yelp so I called to ask if they would perform the work. Their immediate response was "no" and "we don't do that kind of work and only install OEM components." I kindly asked " do you recommend anyone else that will do this work for me?". Immediate "nope, you'll just have to call around" They were about as helpful as a broken fence post and could care less in my opinion. My next phone call was to Underhood Automotive. Immediately helpful and professional. Chris said they do this kind of work all the time and install DOT legal headlights on older Shasta County Search and Rescue vehicles. Every single question I asked was answered. I live 4 hours away from Redding so coordinating this was somewhat of a Challenge. Chris even told me my mom's car had loud squeeking brakes and he would inspect those as well. Strong Automotive has high stars so I'm guessing their body work is pretty good but customer service is also very important and in this department, they have a long way to go.

Came out to my home on New Years Day to repair my car. The repair was completed in a short amount…read moreof time at a more than fair price. I will use this company for any future car repair or maintenance. Still amazed that the work was completed in less than an hour, after I spend 3 hours and got no ware.

Awesome and convenient oil change! They came right to the house and changed the oil right in my…read moredriveway. And for the price you can't beat that convenience. We're kinda stuck at home due to a surgery and this was a life saver! Thanks guys!

Couldn't be happier with this business. Super helpful and went above and beyond to meet my needs…read moreafter a different body shop in Redding was not helpful at all. So nice to find honest and capable people in this modern society

This place is great! I added too much oil and I drove in sand they siphoned off the excess. I…read moreoffered to pay but the guy sad "No charge."

So I always have a bit of anxiousness when going to car shops any sort since I have very little…read moreauto knowledge, but I tried this place out based on my mom and aunts recommendation. This shop is awesome! Andy, the owner, was super kind and genuinely honest in helping me. I knew I needed a new battery and thought I needed my alternator looked at, but he assured me that it was just a battery issue. He took the time to explain the issue and made a few calls around to get a new battery delivered within 30 minutes. Check this place out if you want to work with an honest and efficient crew :)

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Hi Adam this is Tai the asian guy with the expedition that you help out on Monday morning! I would…read morelike to tell you thank you from the bottom of my heart during my hard times traveling and having car issues! I appreciate you and the owner of the shop for taking good care of me when I stop by. If I live in Redding then you have my business for life. Thank you once more for your helping hand with my car. God bless you and god bless America bro!!!! I manage to drive back home to Vancouver Washington safety because of you Adam!!!

I suppose that those who live in Redding, have their favorite shops. My review is probably more for…read morethose who are visiting Redding, like me. The alternator on my truck suddenly died and just like that, what was promising to be a fun trip, turned into a nightmare. More than just needing work, the alternator on this one is mounted on the bottom, behind the engine, right over the exhaust. While I do pretty much anything myself, I was on the road, far from home, and this job required big tools. If you are in such a situation, reading my review, you know the feeling. Trapped. Unlike my home auto repair market L.A. that is very saturated with such businesses, here in Redding, it seemed there is almost no where to go. And everyone was asking... let's just say an amount that would make an entire LaBrea (LA) come out of their shops and say "WTH? We can charge that?". But I kept searching. And I have found Steve. May I say "Fair Price"? Now, I know, I know. I thought so too. But, I had a pleasure of chatting with some of the local shops before I found Steve, (spent an entire previous day), so, I already knew better. Steve's shop looks like a normal auto shop is supposed to look, if you know what I mean. I liked that. I always want that. And was at the shop, met me personally, looked at everything, made some tests to be certain, and took the job. He showed me exactly which brand of the alternator he is going to install, and that was the one I would have chosen myself. And he kept his word and charged me exactly by the quote. No tricks whatsoever (trust me, I know them all, been around auto repair for a long time). He has two good mechanics there and the job was done perfectly. I like small details, and I always want the repair done right, I demand that from myself and from others. I looked over my truck after the repair, and I found myself to be completely satisfied. Nothing was forgotten, nothing broken, nothing put back the wrong way. Like a factory. Now, to me the price and quality matters, of course, I am just like everyone else. But, I tell you even more important is the quality of the man and his word. I always try to find the shop that is owned by the man who will stand behind his reputation. Steve is the man. If you have found yourself needing honest and qualified mechanical assistance, - my good advice to you is go see Steve. I have a female relative there in Redding, and it is always a big deal which shop do you trust enough to send her to. Well, she ll be going to Frank's S & S Auto Repair, I can tell you that. (Also, how come this shop has only 3 reviews?)

I called Thrive last week kind of at the last minute before a trip to see if they could fit me in…read morefor an oil change. They were full but the person who responded looked further and said we could squeeze you in at 4pm. We were so relieved as we just wanted to make sure the car was ready to go for the long trip ahead. And they were true to their word. Our car was taken in very quickly and besides doing the oil change, they did the usual thorough check. Fortunately, all was good as we do have our car inspected regularly. And they had a great discount going for the serve at that time so the price was very reasonable. Thank you Thrive folks! We are grateful! Our trip went really well. Andrea M.

I had my oil changed today and am a first time customer. What a well run business this is! I…read morewill definitely be back!