WARNING Buyer Beware Vasque: Trust on the Trail is their motto.....NOT!
I recently purchased a pair of Vasque Women's Skadia Ultradry Snow Boot
I do a lot of hiking and urban walking. These are warm, dry and comfortable for the three
days I have worn, but.....
I had a very serious malfunction occur due to lacing system on boots. While walking, the lacing system and eyelet/grommet failed causing me to fall head first flat down on concrete sidewalk. I ended up with a huge knot above my right eye and serious swelling and bruising to my right eye along with scrapes and bruises on other areas.
I was lucky something more serious did not happen, especially when hiking! Scary to say the least. Days after, I am still experiencing pain and bruising is still worsening around eye.
Lucky to not have lost eyesight in right eye! I did go to doctors.
Contacted the company RED WING Shoe Boot company who makes these boots, explaining to them what happened along with photos. Received an unsatisfactory answer...all they said was to return to original seller. Seller has nothing to do with faulty lacing system.
Seriously!?
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