I have been purchasing kids shoes here on a number of occasions. Their kids shoes selection is…read morefairly good. I just bought a pair of Crocs boots for my kid recently. Prices are average. If they carried BOGS, I do not have to go anywhere else to buy kids shoes.

Oct.23 I wandered around Metrotown looking for cool,…read morestylish, one of a kind shoes. I thought I would score something at Browns, but they have changed from what I remember. Then I turned the corner and stumbled on Devon. They had the most unique stuff in there! Only downfall; no returns exchange only, but honestly, you would be hard pressed to find something in there that you did NOT like. The picture included above of the white boots would hardly attract a "good" girl into this store, but they do have a large selection. Shoes for every occasion and lots of flashy party shoes for dancers. I had a very hard time deciding but settled on a a pair of pink sequin peep toe high heels. Super sparkly!! http://www.yelp.ca/biz_photos/devon-shoes-burnaby?userid=ZCD-1Fif43ALxX2KT6WYrA#M89eF2XWC3Rgt5S84bzNlw

I am forced to add star rating to post my review. This location do not deserve any star. My…read morehusband gave them a lot of business buying work shoes for himself for years and paying his workers to buy work shoes every year during their sale. My husband brought me there on the last day of their annual sale one time and persuaded me to buy a pair. I carefully selected a black leather easy walk shoes which I intended to use for both work and walk with my husband. I tried a pair in 7.5. My toes were touching the front and I tried hard to pull my toes back a bit. A sales lady told me that was the only size they had and was impatient trying to push me to complete a sale. My own pair of shoes that day was in size 8 and was comfortable. I was hesitant with this 7.5 SAS. She kept saying my own shoes were too big for me and that the easy walk in 7.5 fitted me well. At the end, I lost the battle and was coned into buying it. Every time I wear the shoes, I hate myself. The shoes were not cheap over $220 plus tax if I remember correctly. The leather is good quality and the shoes are comfortable inside. But I struggle to find more room in front of my toes. I wear the thinnest socks I can find every time. I wear it in occasions when I don't have to walk a lot for example sitting in the office because I expect my feet will expand after walking so the shoes will be even tighter. One day I wore it to walk with my husband as I don't have walking shoes. I had blisters all over my toes as I walked and both feet were sore for days. Now it can only sit on my shoe rack while I paid over $220 without a pair of shoes that I can use. This pair of SAS is my first and also last. I would not recommend this shoe store. For over $200, you can buy many trendy good looking comfortable shoes from good service sales people without trying to push you to meet their target.

Sandra gave my wife excellent service this past weekend she really took time and excelled in…read morecustomer service Salamat Sandra

Nice store on 2nd level of Metrotown, across from Champs…read more Some decent sales with men's shoes on the left but kinda busy on a Sunday, so wasn't the most friendliest or helpful service. Waited for a bit but no acknowledgement from staff, so I left. Decent sales, some $30 a pair savings.

They are cheap if you want cheap shoes. I got a pair of slip ons that looked okay with the…read morestitching, however, with moderate walking they fell apart. This is why I haven't been back since. The customer service was very helpful. She helped me find some white slip ons so that I could color on it.

Exceptional service from oh-so personable manager "James"…read more Was well worth the distance visiting this Langley Skechers Store. Immense selection, as was James patience and expertise. Thank you for a good experience, will definitely return! Deb D. in Delta

Manager accused my husband of wearing the shoes he was returning…read morerude manager in person and on the phone just a return no money exchange guess they do not want the business can shop anywhere to get the product so dont go there

I bought some trail runners here a couple years ago. They were meh…read more The sales girl didn't know a lot about the shoe. She was more interested in the cute guy walking in. This time around, no one in store except maybe 3 employees and 2 of their friends. Possible off duty coworkers by their conversation. No acknowledgment when waking in and no customer service. I hope they improve.

Best in town . Using shoes from last 3 years from here. They give shoes according to your foot…read moreshape , size and that fits.

My 11-year-old boy purchased a pair of Crocs from Little Burgundy. Shortly after he bought them the…read morebutton that holds the strap on the right shoe broke off. We went back and asked if that is covered under warranty. The salesperson said that we could exchange them, but it could not be done that day because the store computer was not functioning. So we returned to the store the next week, but there was a different salesperson there who told us that the shoes can not be exchanged (despite that the first salesperson said that they could be). When I asked what can be done the salesperson said to phone Customer Service. I phoned a number of times but only got a recording. I tried to contact them via a form on their website, and got a message saying they will respond within 48 hours. I got a response by email about two weeks later, asking me to send photos of the Crocs "from all angles". I sent photos and Customer Service sent back instructions to do an exchange by mail. It looked like we were finally getting somewhere (but we weren't). I sent the Crocs to them via Fedex, and we were supposed to receive replacement Crocs within four weeks. Four weeks passed with no sign of replacement Crocs and no communication, so I emailed to ask if the Crocs had been sent, and if there is a Fedex tracking number to tell where they are. No response. I emailed again after five weeks. No response. I phoned Customer Service several times, and eventually got an actual human on the line! I explained the problem and she looked into it. After a lot of questions and a lot of waiting on the phone she told me that someone forgot to send replacement Crocs. She asked if I would like a refund instead. I replied, "If that will be quicker, then yes". She said she would contact the store we got the Crocs from and arrange a refund that we can go pick up. I don't know why she couldn't just refund my card instead of having me waste the time and gas to go back to the store again. We went to the store and they actually gave us the refund (and that was the only part of this ordeal that actually went right). Unfortunately, there is no refund for the gas I used for multiple trips to the store, or for all the time I spent trying to communicate with them. After two and a half months I finally got the kid's money back, so we just left the store and will never deal with Little Burgundy again.

I don't normally write a review but…read more.. Today, (November 30th, 2019) I went to little burgundy for a pair of winter boots and this employee tried so hard to find my boot and my size and made sure I was aware of the double soles etc. I'm not sure what his name is, but thank you!

I appreciate this store's efficient customer service…read more My experience at this Vessi store started with a lineup outside as it was very busy during the weekend. And I was pleasantly surprised that all their staff remained helpful from lineup to paying at the cashier. On average, each customer is likely trying on at least 2 to 3 different shoe models and/or sizes, and the Vessi staff managed to service everyone quickly, bringing out one or more shoe boxes at once, while maintaining a courteous manner. Prior to Vessi, I was shopping at a different shoe store in Metrotown with no lineup; yet it is very noticeable how that store didn't match Vessi in staff's service quality. It's nice that Vessi has a physical store to try on their different style and see how the shoe fits. For me, in store shoe shopping beats online shopping with instant satisfaction and a certainty that the shoe fits perfectly well.

Purchased 1st pair 5 years ago online so finally made it to the store in Metrotown. My Vessi still…read morekeeps me dry but are worn down. Received excellent service from Linden who was very patient and helpful. Tried on many pairs without feeling pressured which I really appreciated. I wear Women's 9 and the weekender fits my insoles perfectly so purchased another black pair and the grey for fun. Highly recommend!

First time coming to this store and was looking for what my doctor has prescribed for me. Nathan…read morewas very helpful, patient and attentive. He was able to find what I needed and suggested few things for me to try. The service is topnotch. I havent had anyone sat on a stool, place the shoes and adjust them. Excellent customer service, highly recommend!

This was my first time at this store looking for proper fitting insoles due to foot pain. the two…read morestaff members I dealt with were knowledgeable, friendly, non pushy sales. Can't remember the last time someone sat on a stool opened up the shoe adjusted the lace's and placed on my foot. Truly Top notch personal service.