A driver from Elite almost killed me due to reckless driving. I am dissatisfied with management's…read moreapproach to the situation and with the recklessness and entitlement of this driver. I entered a marked crosswalk with a green light and pedestrian crossing signal activated, hence I had right of way. Their coach initiated a left turn and would have run me over had I not pushed myself off it and launched myself back from the center lane of a 3-lane street. The driver then waved to me in a dismissive way 2 blocks later. I had flipped him off right before his wave after collecting myself and his explanation, as conveyed by management, was that this was his way of saying "sorry", though it was clearly an "eff you" back in reaction to my gesture (bear in mind i didn't just nearly kill him and in response to my reaction) Management initially seemed concerned about this when I made them aware of the situation. They first escalated it to their insurance company (trying to cover liability, no doubt, in my estimation), but their insurance company said that the footage from the bus's cameras was inconclusive due to glare. Upon that finding, management immediately ceased dialogue with me, noting they've addressed the matter internally (refused to share any color), and that I will not be hearing from them again. This was after chasing them again for over a week from the last interaction. I've not ridden on Elite, but I would advise caution given my experience with a reckless and entitled driver employed by them compounded by management's seemingly lacking commitment to safety and accountability - at least in my view. Though I'd be happy to reengage with management to better appreciate they take this seriously. My offer to speak with them to understand what actions they've taken still stands.

HIGHLY recommend Elite Coach for any type of travel! These folks are just fantastic! From…read morequickly getting a quote, their wonderful customer service, beautiful, clean and very comfortable bus and the best driver (Cameron) anyone could possibly ask for....this company is just plain AWESOME! We used Elite Coach for a soccer tournament in WV from PA and thank God we used them! Our driver, Cameron, was so pleasant and accommodating. He helped us with luggage, finding a lost phone, getting hotel accommodations after making it to the semis and the finals! He attended the games and cheered on our 12 year olds through every game! He was part of the family! Elite Coach is the only call you need to make! Again, we highly recommend these guys! Just ask for Josie and she will kindly walk you through the easy rental process!

Recently went on a trip and was able to see so many sights. Our bus driver Jamel was very nice and…read morea very friendly guy and he really added to the amazing experience.

The bus seemed fine - comfortable, clean. The problem was the driver. Although he was older - and…read morewe thought that would mean experienced, smooth, and safe - we were mistaken. He drove roughly and our heads and sometimes our bodies were thrown forward as he braked heavily then accelerated hard. Multiple times he was riding up close to the vehicle directly ahead or seemed to be trying to prevent someone from merging ahead of him. We're talking about a 50-person but not a Honda Civic or other small, nimble vehicle that can stop safely and quickly. We just didn't feel safe on the bus. Several times we heard horn honks and looked out the window and saw that the driver was cutting vehicles off and they were beeping and slowing to avoid being struck. We heard a young girl ask her Mom why the car was so close to the bus; it was because the bus was running it off the road. Ridiculous that this company employs such dangerous drivers - not just from a customer service and comfort standpoint, but such unsafe, reckless driving also seems like a tremendous liability to the company.

I was recently selected as the chairperson for a trip to Washington, DC by our VFW post. Lucky…read moreme..... I have never booked a bus trip before. I have only ever gone on bus trips as a passenger with other groups. I didn't have a clue what to do so I just searched online and started calling places. I figured in my head, hey I get the cheapest price and the guys will be happy. The first couple companies I called were nice enough, and gave me prices, but certainly did not go out of their way to make me feel that comfortable or make this any easier on an old guy like me. Honestly, Werner Coach was the last place I called. I'm so glad I made that one last call to Werner! The woman who answered the phone transferred me to the sales manager, Lynsey. What a blessing! I apologized that I didn't really know what I was doing, but I needed a rate for a bunch of us guys to go to DC. She was so nice and knew exactly what questions to ask about what we wanted to do. Things the other companies didn't ask about rest stops, itinerary, she suggested places we could stop to eat and was just a joy. She was so accommodating even until the day before the trip when she called to confirm all the details. When our bus arrived earlier than expected I breathed a sigh of relief. The bus was clean, the AC worked, and it was comfortable. The driver pulled up, got out and introduced himself and shook my hand. His name was Jason. He went over the itinerary with me to make sure there were no last minute changes. Everyone loaded and we were on our way. Jason's driving was excellent. He was very cautious and safe. Even in Washington, DC. There was so much traffic and some of the streets are narrow and he handled it like a pro. Throughout the day he was on time and ready even when we were running late a few times. He pointed out sights to us as we drove by which was appreciated. We got home a little late due to traffic, but it was an awesome trip thanks to Werner. From the first call, to the time Jason dropped us off, they were first class. I am definitely recommending them to everyone I know!

I'm writing this review about the bathroom in it. It was very cool, it had lots of space. There was…read morea poopy paper towel that couldn't flush in it before I got in the bathroom. But, overall it was very solid

The trip was great,the driver was great and the bus did fine.Unlike fiery travel and tours who…read moreshould be fined for even being on the road.The owner-Lynette Thomas is sneaky,a liar and does not take care of her equipment.After using her a few times locally,me and my group wiped our hands of her and her buses.GOOD RIDDENS

I've been coming to this dispensary for over 5 years, and unfortunately the quality has gone…read moredownhill while the prices have continued to go up. The products are no longer as consistent as they used to be, and I've noticed a significant drop in quality compared to what they offered in the past. It's disappointing to pay premium prices and receive products that don't meet the same standards. I used to recommend this place to friends, but I can't do that anymore. I really hope management listens to longtime customers and focuses on improving quality instead of just increasing prices.

Soooo much fun!! Truly a little tour company with a family vibe and BIG heart from beginning to…read moreend! Be as pleasantly surprised as I was! Give L&L Tours a chance!

We had a great experience using A.J. The booking process was easy, the bus was clean and…read morecomfortable, and everything was right on schedule. Our driver was friendly, professional, and made the trip stress-free from start to finish. I would definitely recommend them and will be using them again in the future!

This bus was booked by our local AAA office for transportation from the NYC cruise port back to…read moreWilliamsport PA .on Sat Sept 26th for around 34 senior citizens. When we got on the bus we were informed that the bathroom was NOT Functioning, REALLY, WHY WAS THAT BUS SENT OUT THAT WAY? That should have been Checked Before it even left for our pick up. That Should NOT Have Happened!!! Also our escort said we would be stopping somewhere but the driver said he wasn't told this and he never asked whether we needed a bathroom break at any point in time until one of the passengers had to ask to stop. That was over a 3 hr ride and most of us didn't get the chance to use restrooms before getting the bus thinking we could use the one on the bus. NOT a good ride back home. I will be contacting AAA to let them know about this

We enjoyed a Holiday day trip to NY City on Dec 27, 2025. Our bus driver, George, communicated…read moreclearly with us, and was very personable and caring for his passengers. He took the time to give us his cell number in case we needed to call him for pick up locations, etc. in case we forgot. The weather at one point was a little challenging but George took his time and we were all very confident. The bus itself was modern and up-to-date, and we were able to leave any necessities on the bus for our return once we were dropped off. It was a great experience.

We've been using DE EX for years & what we've seen happen is their customer service, customer…read moresafety have gone to the way side. The past several times, we got very questionable drivers, sometimes we feared for our safety & our lives. We've contacted & passed our concerns to company, only to get a passive, unexceptionable response. We would NOT recommend this shuttle service!

This building/station is so pretty with all the details of the past it is so beautiful. I bet this…read morewould be a great place to take photos or have family photos taken. Overall the center is clean and is easy to find your gate due to the small size. Trains are on time and easy for someone to understand, book and travel. Great prices and a fun way to travel.

Solid 4 star experience in lovely Harrisburg PA. I've only taken the train and not been downstairs…read moreto the bus station. Love being able to get to Philly and New York City with ease and comfort. Taxis, busses, and walking to the station are easy. Some shady characters hanging in the neighborhood but mostly safe. Harrisburg is a great place to leave and this is a portal into another dimension...or real city.

Bailey Coach has been in York for many years and has always provided a quality service, not only…read morewith their modern motor coach busses, but also for their car service to and from airports, seaports and other points. Bailey has sedans, and vans for larger groups - a MUCH better option than the popular ride share companies. If you want friendly service, safe drivers and well maintained vehicles, Bailey Coach is a solid choice.

I enjoyed what I did and the clients I worked with when I worked at Bailey Coach over 2 years ago…read more From conversations with the clients who I scheduled Private transportation I was appreciated by them as well. As a woman I did NOT get treated fairly though by my employer. Females were treated as inferior and I was not the only employee to say this. Having his daughter-in-law in charge made situations more complicated (Eg: what the Daughter-in-Laws says was truth & nothing I said would change that). There was a period of time when the DIL was babysitting her sister's baby AT the office!! It was extremely difficult to schedule transportation with a screaming baby in the background because she wouldn't lay down for a nap or needed her diaper changed. It was literally a daycare for at least a year!!!! I was let go for something that wasn't my fault or even my department. The office is very disorganized & the owner is arrogant. He doesn't even know the processes to run his own company!! I found the scheduler on his iPad for personal use on multiple occasions during paid company time. This caused issues with the drivers not getting the right information. The equipment (buses etc) is old and needs to be replaced with newer models. It's all about saving money and not how can we service the client better. Most of the "good reviews" are for John allowing his buses to be used for free for good causes. (BTW, he does it also cuz it's good advertising. Words from the horses mouth) It's really sad.