This past weekend, Joan went above and beyond for our wedding party. She was incredibly…read moreprofessional, courteous, and truly helped us out of a tight spot. I accidentally left my phone on the bus, and Joan went out of her way to meet me before my flight to return it--she literally saved the day! Without her, I would have been out of luck. Because of her kindness and professionalism, we'll be recommending this service to all our friends and family. Thank you, Joan!

Shutlz provided shuttle busses for my wedding guests in May 2022. The communication before hand…read morewas clear & fast. They were on time the day of & all of the drivers were extremely friendly. Great inexpensive way to shuttle your guests from your venue to hotel!

I have used Infinity Limousine for years! It is the only company I will ever use for airport…read moretransportation. I have had multiple drivers, all of whom are friendly, professional and on time. They are experts in communication, reliability and service. The owner, Andy, is a star! He has come through for me on multiple occasions with last minute requests and a heartfelt concern for emergencies that have brought me back to Reading on numerous occasions. I highly recommend this company for any of your transportation needs. Thank you!

Our driver Jim was very professional. We had nice conversation on the way down. Would have loved…read morefor him to be our driver upon our return tomorrow but he only enjoys night driving. We understand that. Looking forward to our phone call from tomorrow's driver soon.

Except for the fact that every single car they have sounds like it's falling apart or has cracks in…read morethe windshield or something malfunctioning with it when they charge an obscene amount which is just about double anybody else are used to really love this place They had this driver he was a little guy named Eric and he was wonderful he literally catered to the customers I'd say above and beyond what he was supposed to and I believe it was to make up for how expensive they were and how crappy some of the cars were now they have some new drivers which are not very personalIt seems like they're almost begging you for a tip and I would normally not have a problem with it but for how much they charge I can't afford the tip

Let me give you an honest review... The fleet of vehicles that they use are all parked at the…read morecorner. Everyone of the vehicles and limos are extremely old, do not appear well cared for and there is no shine or pride with the vehicles or the Shed that the business operates out of. The drivers do not really look like the people I would want taking me anywhere. Too many negatives to book.

Motorcoach Operator Ahmed Abusief drove my group from Maryland to Cape May and Atlantic City, NJ,…read morein December 2024. In a word, TERRIFIC best describes him! During the 3-day trip, Ahmed was personable and fit in with the group members and interacted with them when he wasn't driving. But most importantly, he was a very safe driver that I could relax with from the front seat. The motorcoach was very clean and well-maintained, and when we got some rain, Ahmed made sure to cover the steps into the bus to avoid slippage. The company is top-notch!

Our agency recently traveled with Innovative Coach from Harrisburg and Dee as the driver on a…read moreweek-long trip to Northern Michigan. There are not enough good things we can say about this driver and this company. Our agency has been taking motor coach tours throughout the country with a variety of motor coach companies since the late 1970s. I cannot speak of the tours prior to 1992, but, in the last 30 years, I do not believe we had a better bus driver than, Dee or a better motor coach. Dee showed superb driving skills with the ability to get to destinations in a timely manner without sacrificing safety and security. While driving Dee was able to provide a safe and comfortable experience for our travelers. She helped the passengers in all aspects of the trip, even when our chaperones were ill and were unable to go along on some spots on this trip. Dee went above and beyond when the hotel our group was staying at let us down. Dee was polite, courteous, and showed a professional manner with all passengers at all times. She was also outgoing and had a personality that kept our tour lively and fun. In past trips we have had very good drivers and drivers that were very personable, but, Dee provided the best combination of outstanding driving and great customer relations. We hope to use Innovative Coach and Dee in the future, Thanks!

The Amish Farm and House is a 5 Star tour guide service. Our…read morebus tour guide John was very knowledgeable and friendly. A well spent 90+ minutes into Amish Country PA.

I'm so happy we got to visit this farmhouse and take the tour. It was very entertaining and…read moreeducational. If you're visiting the area, this is a must do. We got to learn a lot about the Amish community, how they live and how they farm. The tour of the land was beautiful and we really enjoyed getting to see the animals.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Called Sat. night 7/10/21 to set up appointment for Sun. AM. 7/11/21…read moreSeemed like the call was routed to a personal phone - the lady that answered said they don't take reservations -and I must call day I need the cab. Called Sun, they had a 1-2 wait for a pickup!!! Luckily - the hotel found another cab co. that I used. Lancaster,PA use to be a nice place to visit - save your money go somewhere else - hotels now run about $200 + tax night. I've had other negative experiences with this co. in the past- Uber much better - AVOID this company or you'll miss your train or place.

It was a very nice experience Erica number 360 cab number 98 she was very nice and friendly and…read more Pleasant had a nice time speaking with her. Definitely will use yellow cab again.

Unfortunately, our experience with Premier Limousine was disappointing…read more I originally contacted them about transportation for a group cruise and initially estimated 12 passengers. Before making the reservation, I specifically updated them that our group had grown to 18 people and asked for additional information regarding their 23-passenger minibus. Based on the information provided, we discussed the price with our entire group, everyone agreed, and we moved forward with the online booking and paid a deposit. After the reservation was made, we were contacted and advised that although the minibus seats 23 passengers, it has very limited luggage storage and no underbelly storage. We were told that with 18 passengers, we should limit everyone to one suitcase each and that additional luggage could create a problem. We later asked specifically about carry-on bags, backpacks, garment bags, etc. and were then told that carry-on-sized suitcases would not fit in the overhead storage and that suitcases could not be kept in the passenger compartment due to safety regulations. At that point, the alternative presented to us was upgrading to a small motorcoach, which increased our round-trip cost from $2,433.60 to $3,384. My issue is not that there are luggage limitations on a minibus. I completely understand that different vehicles have different storage capacities and that safety requirements need to be followed. My disappointment is that this information was not communicated before we booked. We had already specifically disclosed that we had 18 passengers traveling to a cruise and had asked about the minibus before making the reservation. Luggage is obviously a significant consideration for 18 people traveling on a cruise, and knowing these limitations beforehand would have absolutely affected our decision. To their credit, they did bring the issue to our attention before the trip and confirmed that they would provide a full refund of our deposit if we chose to cancel. After discussing it with our group, that is ultimately what we decided to do because we did not want to risk luggage not fitting on the morning of our cruise. I appreciate that they notified us well in advance and agreed to refund our deposit, but the entire situation could have been avoided with more thorough communication before the booking was made. When someone specifically provides a passenger count and asks questions about a vehicle before committing to a reservation, important limitations like luggage capacity should be clearly explained at that time. Unfortunately, the experience left us disappointed and looking elsewhere for our transportation.

Premier 1 Limo Service is our go-to car service when we take international flights…read more Trip to Washington Dulles International Airport: Tom, our driver, was excellent and personable. He also accommodated our overpacked luggage. Trip from Washington Dulles International Airport: Ruby was our pleasant, personable, and outstanding driver. My husband and I were starving after our long flights from Rotterdam to Dublin and then to Dulles International. Ruby kindly took us to Gettysburg Royal Farms to try their world-famous chicken before returning to Harrisburg. We also appreciated the cold water for our ride to and from the airport.