Would not recommend this business when it comes to your safety with the drivers they have on staff…read more It was very untasteful to witness this vehicle hug the back of another cars bumper at a high rate of speed.. the one to the left of it to be exact. Had there been people in that vehicle they would have all been in danger with that person behind the wheel. Do better, you're literally driving a huge billboard!

On 10/19/2024, we flew from Aruba to Charlotte on American Airlines. Our plane arrived late and we…read moremissed our connection to MDT where we were going to get a ride home with Unique. In Charlotte we messaged Unique, and without missing a beat, Tracy helped us navigate all of the changes. She arranged for a clean comfortable car to meet us for a rescheduled connection in Philadelphia. Seamless. Incredibly kind, professional team. So very thankful for the best possible outcome after a very long day. 10/10 highly recommended.

Premier 1 Limo Service is our go-to car service when we take international flights…read more Trip to Washington Dulles International Airport: Tom, our driver, was excellent and personable. He also accommodated our overpacked luggage. Trip from Washington Dulles International Airport: Ruby was our pleasant, personable, and outstanding driver. My husband and I were starving after our long flights from Rotterdam to Dublin and then to Dulles International. Ruby kindly took us to Gettysburg Royal Farms to try their world-famous chicken before returning to Harrisburg. We also appreciated the cold water for our ride to and from the airport.

BEWARE THIS COMPANY WILL GET YOU KILLED!!!!!!!!!!!!! Its…read morecurrently 1:30pm 7/19/25 Idk who's driving car 102 but he keeps BRAKE CHECKING AND CUTTING OFF 18 WHEELERS. So yea what a wonderful way to show your customers that they are NOT safe!!!! Beware of this company the drivers are obviously not qualified and will get you hurt or killed!!!!

We used them for a back and forth to Phila airport. First driver was Chris, one of the owners…read more Bethe was the second driver. They both arrived in like-new vehicles. Clean and comfortable. Both professionally dressed drivers were on time, handled luggage without being asked, and offered water. Probably the best two limo drivers we have had. Safe and patient driving, no calls or texts. In spite of not rushing, we arrived at both destinations sooner than I expected. We think their pricing is fair and competitive; arrangements were handled very smoothly.

limo driver was so so nice and sweet . She was amazing but when we were waiting for our ride back…read morefrom prom the limo never came due to us not booking a way back. We thought we did and there wasn't really good communication about that . I said on the phone pickup and drop off both ways but I guess that was miscommunicated , but overall was fun . Limo driver made our whole night. The lady we spoke to over the phone could have a better attitude, she was rude .

We have several transport options in Central PA. Star Express is one of the best. They are…read moreprofessional...have impeccable vehicles...on time & reasonably priced.

Our experience with Star Limo was ok. The company was hired to drive us to State College and back…read more On the way home there were maintenance issues with car. We had to pull over to check on the vehicle and for the drive to make a call to the owner who informed him to keep on driving and he could not come pick us up. Thankfully we made it back (the car was jerking and could not exceed a certain speed). After the ride we were still charged the additional hour and a half (although we were traveling well under the speed limit due to the car's issues. When called they offered to credit us $30. Please make sure you read the fine print carefully and ask how old the vehicles are (ours was old). For the price, it should be better service. I would not suggest using them, I would choose an alternate company in the area.

We have used Vital Express Limo three times now. Each time, we had a very good experience. The cars…read moreare clean. Drivers have been on time or early. In fact, the most recent trip involved a 3:30 am pickup. We were very grateful that this service was available at such an early hour. The drivers are mindful of the tine frame needed to get to the airport and drive relatively quickly. What I especially appreciate is how smoothly the drivers have gotten us there. They are courteous, pleasant, and very professional. We recommend Vital Express Limo to anyone who would enjoy a smooth ride, professional and courteous service in a luxurious setting.

Good reliable on time service…read more Clean vehicle. Professional driver.

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Ryan is an excellent driver and he made our trip a pleasant and enjoyable experience. The stretch…read morelimo was great!

Ryan was amazing. I would recommend anyone to use his services. Got my wife to the venue right in…read moretime. AMAZING!!!!

If I could give this supposed company no stars I would. I used them in 2018 when doing a lot of…read moretraveling for work at first it was okay and reliable, although I never believed the car quality/type they advertised to be correct. They were never the newest cars advertised, but they were clean, correct, and on time with respectable drivers. John then sold me an unlimited package for the year for as many trips as I and immediate family members needed to and from the airport, and of course I would need to pay up front. I was traveling at least every other weekend so the option seemed very appropriate to me considering the cost of one ride. The first few rides worked out great and then it started going south. I got picked up one day by a driver with a beat up, dirty clunker that talked a lot of smack about John and the company, and he also had his elderly lady friend in the passenger seat. If it wasn't for fear of being late for my flight i needed to take for my job, I would have told him to get bent and found another ride. I reported it to John and never saw him again. Next I started getting picked up by another guy he subcontracted out. This guy nearly made me late for a flight because he was more worried about his personal phone calls on one occasion. On a second occasion he was so late getting to my house that I left and drove on my own down to BWI and nearly missed my flight again trying to get my car parked. Fast forward to another occasion where I came home on a late flight, landing after midnight, and turn on my phone to a text message that the driver was involved in an accident and hit a deer and John would reimburse me for a taxi for me to come home. I was not happy. No taxis were available and I had to book another car service at 1am and get charged extra fees for getting a driver out of bed. John refused to pay for the ride because it was another car service and not a taxi. The final straw was a ride I had scheduled for my mom and I (remember the immediate family member part). We were flying out together but coming back separately so having the ride package would have worked out. Our driver never showed up and John stopped answering his phone. It cost us extra time, money, and anxiety to remedy due to John. John Arace stopped returning any phone calls or messages. I tried to turn him in and get some of my money back. All I have learned is what a scammer he is. It's a shame so many of us received the same run around story and had our money stolen by this criminal for services he never provided.

John Arace is a Fraud! Do not trust this man. I paid for 2 nights worth of service in advance as…read moreThat was required. They never showed up and make all the excuses in the world as to why they cannot pay up. This man lies all over the place. He tried playing the " I have lost my family, my business, and due to health issues, I cannot even get a new job". This man is in need of a jail cell. Robbing people of their money. do not trust them. He cannot even return a phone call.