Called Sat. night 7/10/21 to set up appointment for Sun. AM. 7/11/21…read moreSeemed like the call was routed to a personal phone - the lady that answered said they don't take reservations -and I must call day I need the cab. Called Sun, they had a 1-2 wait for a pickup!!! Luckily - the hotel found another cab co. that I used. Lancaster,PA use to be a nice place to visit - save your money go somewhere else - hotels now run about $200 + tax night. I've had other negative experiences with this co. in the past- Uber much better - AVOID this company or you'll miss your train or place.

It was a very nice experience Erica number 360 cab number 98 she was very nice and friendly and…read more Pleasant had a nice time speaking with her. Definitely will use yellow cab again.

Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

I needed to coordinate a ride for my elderly mother to go to a medical appointment, from Montgomery…read moreCounty to Philadelphia. The ride was easy to book online but if you need to change the reservation, you have to call a number and it's a guy picking up who doesn't answer the phone with the name of the company or anything, and he's also very abrupt. The driver was 15 minutes late picking up my mom - no notification - which made her frantic with anxiety and I had to stop her from driving herself. Pluses were that he was apparently a good driver and they made it in time but still: unnecessary agita in terms of booking and the lack of communication about being delayed.

Booked for a local concert at the met, and also for a concert in Brooklyn…read more Will book again. On time. Excellent driver.

Used this service several times. Very good experience each time. A great value for the service!read more

Dependable and friendly Very nice clean taxis and always on time. Would recommend to give them a…read moretry. They are open 24 hours

We have used Vital Express Limo three times now. Each time, we had a very good experience. The cars…read moreare clean. Drivers have been on time or early. In fact, the most recent trip involved a 3:30 am pickup. We were very grateful that this service was available at such an early hour. The drivers are mindful of the tine frame needed to get to the airport and drive relatively quickly. What I especially appreciate is how smoothly the drivers have gotten us there. They are courteous, pleasant, and very professional. We recommend Vital Express Limo to anyone who would enjoy a smooth ride, professional and courteous service in a luxurious setting.

Good reliable on time service…read more Clean vehicle. Professional driver.

I've been traveling almost all my life using limos and car services, and this company is one of the…read morebest. They have great service, always on time, friendly drivers, and very reasonable rates. I highly recommend it !!!...

Tried to reach them but seems like they are no longer in business as the phone is not in serviceread more

If I could give this supposed company no stars I would. I used them in 2018 when doing a lot of…read moretraveling for work at first it was okay and reliable, although I never believed the car quality/type they advertised to be correct. They were never the newest cars advertised, but they were clean, correct, and on time with respectable drivers. John then sold me an unlimited package for the year for as many trips as I and immediate family members needed to and from the airport, and of course I would need to pay up front. I was traveling at least every other weekend so the option seemed very appropriate to me considering the cost of one ride. The first few rides worked out great and then it started going south. I got picked up one day by a driver with a beat up, dirty clunker that talked a lot of smack about John and the company, and he also had his elderly lady friend in the passenger seat. If it wasn't for fear of being late for my flight i needed to take for my job, I would have told him to get bent and found another ride. I reported it to John and never saw him again. Next I started getting picked up by another guy he subcontracted out. This guy nearly made me late for a flight because he was more worried about his personal phone calls on one occasion. On a second occasion he was so late getting to my house that I left and drove on my own down to BWI and nearly missed my flight again trying to get my car parked. Fast forward to another occasion where I came home on a late flight, landing after midnight, and turn on my phone to a text message that the driver was involved in an accident and hit a deer and John would reimburse me for a taxi for me to come home. I was not happy. No taxis were available and I had to book another car service at 1am and get charged extra fees for getting a driver out of bed. John refused to pay for the ride because it was another car service and not a taxi. The final straw was a ride I had scheduled for my mom and I (remember the immediate family member part). We were flying out together but coming back separately so having the ride package would have worked out. Our driver never showed up and John stopped answering his phone. It cost us extra time, money, and anxiety to remedy due to John. John Arace stopped returning any phone calls or messages. I tried to turn him in and get some of my money back. All I have learned is what a scammer he is. It's a shame so many of us received the same run around story and had our money stolen by this criminal for services he never provided.

John Arace is a Fraud! Do not trust this man. I paid for 2 nights worth of service in advance as…read moreThat was required. They never showed up and make all the excuses in the world as to why they cannot pay up. This man lies all over the place. He tried playing the " I have lost my family, my business, and due to health issues, I cannot even get a new job". This man is in need of a jail cell. Robbing people of their money. do not trust them. He cannot even return a phone call.

They get two stars for politeness when I called the driver. They only do airport transfers--but…read moreonly after I told them -which- Amtrak station I was trying to get picked up from. I was trying to get a local ride (between 30-45 minutes) and they refused to even quote me a price for local transport from a train station in their town. Wow. My sense is: if I was coming in from a different station (i.e. Ironically one further away) they might have considered picking me up. Good luck if you can get them. Truly. You'll need it.

From the owner: Sedan suv and stretch limos airport transportation service clean ride we serve all major airports…read moreand downtown Philadelphia get nice and clean ride and we will take you where ever you need to go weather it's a prom , night out in a town or you are going to airport we provide best rate and top notch service visit our website to get a fare quote and online reservation.we also service JFK,EWR,BWI,Washington DC.