To the Moon Shuttle - Luna - shuttled our party of 7 between the Lancaster Amtrak and Lititz, PA…read morefor a wedding weekend. Luna was amazing! She was very organized and responsive setting up our Saturday pick up and drop off at two Lititz hotels and Monday pick up and drop off back to the train. She was prompt, friendly and efficient in all of our interactions with her. Her shuttle is super comfy and she has terrific customer service skills. Highly recommend her!

My husband set up transportation for our wedding through this company. He worked with Lisa and said…read moreshe was very responsive and made the process very easy to set up. We did want them for the whole day, which was not a problem at all. The shuttle was very clean and beautiful black leather seats and purple party lights. There was even room in the back for all the décor and garments that needed to go to our wedding venue. Tracy was our driver and she was AWESOME! She helped us load and upload. She was personable and funny. She wasn't stressed that we left the venue a little later than scheduled (Or if she was she didn't show it). Tracy even asked if we would like to stop at sheetz or McDonalds on the way back to our hotel. There was a tight squeeze at the first drop off hotel because someone else was parked like a jerk and Tracy handled it like a BOSS. We even cheered her on! Thank you Tracy for going out of your way to help make our day smooth, easy and fun :)

Never enter into a verbal agreement with Unique Limousine Service in Lancaster, PA. They quoted one…read moreprice and charged more than we agreed upon. When we called them on the overcharge the woman claimed i talked to someone else and that person was gone for the day and she could not give me a set price. I told her I had not authorized a charge that large and if she didn't charge me the agreed upon amount to cancel and refund my money. She said fine, but kept my money anyway. I am currently attempting to get my money back through the credit card company, they say it doesn't look good, limo services do this all the time. We were unable to attend the rehearsal dinner because we couldn't afford an amount more than we agreed upon. Beware!!!!! Apparently Limo services get away with this all the time. They don't tell you on the phone that once they've got your credit card number you essentially have given them whatever deposit they choose to pay themselves and unless you have something in writing from them with the agreed upon set amount, you are screwed, because the deposit they neglect to mention they are paying themselves is also non-refundable. They asked me for an email address and i told them i wasn't near a computer so i wouldn't receive it, but she insisted in case they needed to reach me later about anything. So i provided an email address which they apparently sent the cancellation and refund policy to knowing I would not be able to receive an e-mail until the following week. When i requested the service be cancelled because they voided the contract for service by charging an amount i did not agree to, they should have told me then they had no intention on refunding me my money. Instead she said fine when i said cancel and refund my money. If they had told us they would not refund our money, we would have used the service anyway rather than give them our hard earned money. I don't have money to give away, i don't know about any of you. But $244.00 is a lot of money for someone to receive without providing any service. And the service was cancelled hours before the driver would have dispatched, and within 5 minutes of the charge. These people were taking advantage of the fact that we desperately were attempting to get to the rehearsal dinner, and they thought we'd just roll over and pay whatever. Well, we didn't have the extra money to have an open ended charge so we missed the rehearsal dinner and my husband had a prominent role at the dinner. We were they only family of the groom to come from out of town and he was devastated we were unable to attend the rehearsal dinner, and very disappointed with Unique Limo because his friends at the hotel referred them. We've also told the hotel to take them off their referral list.

I found them by googling for a private driver in the York area, but I also needed them to pick me…read moreup all the way at JFK airport (about 4 hours away). This option was listed on the website so I thought, perfect! The other websites did not list their destinations or pick ups so it's a loss to them. Anyways, first I asked for just a round trip, which came out to about $1046 for 3 people. Then my son and husband decided to come, so we would have to be in a corporate van for $1292 round trip. Then I had the grand idea of doing a mini tour because we would be landing early in the morning and we couldn't check into our hotel until the afternoon. They quoted me $80/hr plus I had to pay for the driver to sleep at a nearby hotel so that he wouldn't go over the limit on how many hours a chauffeur could drive law. The booking process was a little lengthy because they need to know the exact places you want to go because they need to map out the times. The chauffeur then texted me the day before so that I would have his number and that he wouldn't be able to meet us at the gate because the construction at the airport made the parking far away. I wanted to be met at the baggage claim, but I thought ok this guy knows better because he's from the area. When we landed I texted him and he was at the curb in minutes! I have to say our driver Bob Brown was the nicest, most courteous, chauffeur! He went above and beyond. He told us that if we wanted to go anywhere along the way to just let him know, from the way the booking went I thought we had to stick to the destinations only, but Bob made everything so easy. We got to see the jersey shore, where they filmed the show. People laughed because they were confused as to why we would come all the way from Hawaii to see this but hey we're tourist! Then we went to Philadelphia to see the Independence Hall, Liberty Bell, and the Rocky steps lol! We loved seeing these historic sights and spent more time than we were supposed to but Bob was still the most courteous person. We were tired after this so we asked to just go to the hotel instead of going to Hershey World as planned. When we arrived at the hotel Bob informed us that he would also be doing our return trip tomorrow the airport and that really put me at ease because I knew we would be in good hands. We had to be picked up at 3 am to get to our flight at JFK and Bob was early. He even helped me out because Enterprise rental car was not open on Sunday and they didn't tell me so I didn't have a ride back to the hotel as they had assured me when I picked up the car! So the next morning Bob followed me to Enterprise to drop the car off and we went on our way. He even told us he would wake us up for a bathroom break before we hit the morning traffic, but when we woke up we were already at the airport! I was so happy because I got to sleep before my 11 hour flight home with my 1 year old baby. Thank goodness for Bob! You need to ask for Bob Brown when booking this reliable company! My family and I will never forget Bob!

Excellent response to reschedule airport pickup due to missed flight. They were able to change from…read morea 7:00 pm arrival to a 12 midnite arrival for my Mom who was flying by herself. The driver, Charles agreed to call me when he had her safely in the car. Really appreciated the extra effort to make sure she was taken care of.

This was a great business with excellent customer service and fantastic rates…read more Sadly they closed January of 2025. Thank you for your service sir.

I used Superior Limousine service for my granddaughter's sweet 16th birthday. Superior is what we…read moregot. My granddaughter and seven of her friends had a wonderful time. Working with Ray was a real pleasure. He is well versed on customer service and satisfaction. The drivers name was Skip, he was very professional. He treated these teenagers like they were VIP's. They took 100's of pictures at the homes and the restaurant and he was very patient. Very friendly and even had birthday balloons in the limo. All had a wonderful time thanks to Ray and Skip. If you need lemo service you will be very happy with Superior VIP Limousines.

Great service. Always on time when needed. Very friendly…read morepeople. I would recommend Lifestyle Limousine to anyone for any transportation need.

Very pleasant, professional and on time. Definitely recommend.read more

I have used this service twice to the Harrisburg airport and have been quite pleased. Joe is on top…read moreof everything with a reminder text day before and day of. Cab is clean. I highly recommend this business.

FRIENDLY RELIABLE…read moreCOURTEOUS Very nice people. Drivers extremely helpful and dispatchers are awesome! Definitely recommend this place!

Although we arrived at our destination in a reasonable amount of time, I did not feel safe or…read morecomfortable in my recent ride with Lancaster City Cabs. While trying to make a flight out of Philadelphia airport, we took a cab from the Lancaster train station after our flight was delayed. After confirming with an operator that they had a flat rate, we found an available taxi out front and confirmed that she would honor the flat rate. It was raining on the morning we took the drive to PHL and I was a bit concerned after our driver was swerving on the highway. That would have been fine if that was the only distraction, but she also took more than 6 calls on her cell phone while navigating the highway in the rain. About an hour into our drive, she was organizing a personal pickup for her friend who was at a bar. The car was not very clean and smelled like cigarettes. Like I mentioned, I would not choose them again even though I made it to my destination. If you have other options, go with those!

Shuttle Service for Daughter's Wedding - We loved working…read morewith these people. They're family-owned, quoted us prices for their 14-passenger vans, explained that after 11 PM, there was a surcharge and were delightful to work with. We saved so much money over other transportation/taxi companies in the area, which charge much more for their services as wedding shuttles. There was no contract (this was several years ago) and we handled everything by phone and they were prompt, friendly and everything went as planned. I would recommend them to anyone.

Quoted my son $45 per week for three rides home from work at Lancaster airport. Charged him $56 for…read morejust two rides. When I called she said her boss told her to charge more for after hours. Did all this without telling us. Won't recommend them ever!!! Dishonest people. Could have been easy money for them. Pathetic.