I collected pool update bids from several companies and chose Petri based on their customer…read moreratings, competitive pricing, ability to start the project fairly quickly and the professionalism of Mike Rakes who did the estimate. Before Petri started the project Brennan, assigned as my project manager, stopped by to meet me and check out the pool. Like Mike, a professional guy with solid, knowledgeable answers to my questions. Project-wise we missed a few days due to rain/thunderstorms but things generally ran to plan and Brennan routinely kept me informed of progress, next steps, timing, issues, etc. A really professional guy and an outstanding service provider/project manager. The one "surprise" was a leak caused by a repair company's attempt at a fix ten years prior. It didn't show up on a pressure test and as it turned out I couldn't have reasonably expected Petri's plumbers to detect it. Long story short the prior company had clearly done a shoddy repair job which led to a faulty pressure test reading. The resulting leak became obvious after I'd paid Petri's second invoice and all concerned were confident all leaks had been detected, fixed, and paid for. Imo it's now obvious that the old botched repair job caused most of my pool issues since 2012. Brennan ensured the leak was repaired quickly and, given the circumstances, at a fair, reasonable price. Imo Petri, while not at fault, proactively and professionally managed this issue to quick resolution. The project wrapped up today and our pool looks great, we're very happy with the project and would gladly recommend Petri to anyone in the market for a pool update. These guys are professionals. Ray

Plays a mean game of dodgecall. I have had issues with this company since they resurfaced my pool…read more The plaster is now coming off in chunks. Looks like the bond was either not applied correctly, didn't get time to dry before the next layer was added or just poorly applied. I am not a pool professional, but I can now see the layers on the chunks of plaster off the bottom of my pool. I was unimpressed after about 6 months after the work was first completed. Trying to get a response after money was paid was impossible. May be good for pool cleaning, but I would NEVER invest in having them do another major pool job.

They have been taking care of my pool for years. They have never let me down and do first rate…read morework! Best experience I have ever had with a pool service, and just good people!

If you are looking for a GREAT POOL SERVICE, please call Poolfessionals of Texas. ETHAN has been…read moreour tech, and he provides OUTSTANDING service. He lets me know when he's on his way, he does a thorough job, and he is very respectful of our property. Poolfessionals will keep your pool in excellent shape!!

Great job ! Polite , reasonable pricing. On time and just a excellent experience. Solid serviceread more

Last year, I had the mastic around my pool replaced and I was very unhappy with the results. I…read morecould tell it wasn't going to last, plus when you looked at the swimming pool it seemed like it was the first thing you noticed. Which was NOT what I wanted. So, I hired Robert to install his Pool-Seal and I absolutely love it. And the price was not only very reasonable, it took him just a few hours to complete and I was swimming in my pool that evening. When I got to talking to him, I realized that his Pool-Seal can be used for other applications as well. So, in the future I plan on calling him back to re-do the expansion joints on my sidewalk and my driveway as well. I love the look and posted photos so you could see yourself. I had Robert handle the install because I've been so busy lately, but he reassured me that if I wanted to do the sidewalk and driveway myself in the future since I like DIY projects. That I could buy the product needed. He just needed my measurements to calculate how much product I would need, and he spent time reassuring me that I could easily handle both the driveway and sidewalk since the mastic is designed to self-level. I am definitely telling my friends and neighbors because I couldn't be happier

For 20 years, I owned a house with a pool in Plano. For the last eight or nine years, I used Aqua…read moreClean as my go-to pool service. Scott and compony maintained my pool while I was on vacation and did filter cleanings and repairs. I was highly satisfied with their work, customer service, and prices.

I got an estimate from Scott to perform work on my pool for over $3900. Thank goodness I got a…read moresecond estimate because a very highly rated pool company quoted me less than $1800 for the same exact work and equipment. Scott still charged me $100 just for going out there, even though that was not relayed to me beforehand. When I attempted to dispute it, his mom called me and said (lied) she had told me about the charge. She was too annoying to deal with so I let it go and chose to be thankful for getting a second opinion.

I cannot speak highly enough about Bula Pools and the professional pride that Caleb puts into his…read morebusiness. I vetted a total of 9 pool companies for my pool resurface/ deck overlay remodel and Bula Pools quickly and clear rose to the top. Caleb now only comes out to discuss the project in person, he educated me on how things are done correctly, common short cuts to avoid, and the nuances of the actual process. He proposal was very competitively priced to my current pool maintenance guy with many of the other competing bids coming in 30-40% more. I fell in love with a particular blue glass waterline tile and Caleb drove to three different tile stores with me to find something similar together. He was very responsive throughout the process and everyone on his crew was respectful, professional and competent. I am now swirching my monthly maintenance company over to Bula Pools and look forward to working with him for all my pool needs.

We had cracks and old plaster but they fixed it all and it looks fabulous! They were also pleasant…read moreand helpful on how to care for the new plaster after startup.

Mike Smith was easy and honest to work with. My pool and deck are absolutely beautiful. I would…read morewarn customers not to use the irrigation and landscaping company Augusta Bloom. Adan the manager is hot tempered using horrible language and demands cash under the table promising to upgrade grass which dead a few months later. Again my pool build was easy and is beautiful. Find your own irrigation and landscape people. I had to pay $800 with another company to have my sprinkler repaired from the shotty work by Augusta Bloom-Adan the manager.

Mike Smith from kingsway is amazing. We kindof had an idea of what we wanted, but Mike was able to…read moretake my ramblings and turn them into an Oasis of a pool, grotto, spa and pavilion, with green zone areas and designed for the right amount of sun and shade. We received quotes from half a dozen companies, looked at their final products, viewed all the showrooms. But in the end, Mike's quality is top notch and we knew we could trust him. He was on site very often to make sure everything was being done right and took personal care to ensure everything was the way we wanted it. It's really nice to have a single contact throughout the process, who's dependable and takes responsibility for the project from beginning to end. Thanks Mike.

Everyone was friendly. We only needed a few tiles and they…read morewere happy to assist us with our tiny order.

After weeks of research and way too many estimates, I've learned that when it comes to pools, you…read morereally do get what you pay for. So let me save you the trouble -- just call Tile Concepts. Billy, the owner, is all in when it comes to making your pool look amazing. He's not just running a business; he's truly invested in the transformation. Honestly, I had no idea how bad our pool looked (discolored, broken tiles, totally outdated) until they drained it. See my pics for proof! Now, I wish we'd done this years ago because the results? Pure paradise. It's like we imported a slice of the Bahamas straight into our backyard. The process is smooth and perfectly timed. There are different crews for different parts of the work, seasoned workers not random contractors, Billy (the owner) and Suzanne (the manager) are available 24/7. Before you know it, the job is done, and you're wondering why you ever hesitated. I was so excited that I bought new pool furniture and officially canceled our vacation -- because why go anywhere else when you've got a five-star resort right outside your door? Thank you Tile Concepts!! We are so happy with the outcome. Check out my photos to see the full transformation!

Performed services requested, at a very reasonable cost, good quality and finished on time.read more

We used Master Mastic years ago for the mastic around our pool and home so when it was time to…read moreupdate it, we gave them a call. Since they require you be home the entire time they are working and they don't provide you a window of when they will arrive, you basically need to be available all day. They were booked months out so we were put on their wait list. I'd receive a text saying I was scheduled and if the date didn't work I'd reply "no" and be put back on the waitlist. *the person-to-person communication is basically non-existent from this point forward. When I finally had a date that worked, I received a text the day of saying they'd be arriving in 10min. At 8am that's not a lot of time to change out of my pjs! The guys knocked on the door said they'd be doing the work and could I open the gate so they could get to the backyard. I met them in the back to show them one area we were concerned about, they quickly put me at ease and said they had it. They got to work and knocked it out quick! It would have been nice if they'd have knocked on the door to let me know they were done though. I only knew they'd finished because I got an email with the bill*. I will say the quantity of sand used on the mastic was excessive. It rained 48hours after our job and the sand spread everywhere. It's a beast to clean up, especially out of the pool! A full vacuum is required - so be prepared! Master Mastic did a great job, it all looks wonderful and the color they chose matches our home perfectly. *the only item we ran into was the final bill. We used the same measurements of our pool and patio as when they'd done our home the last time, the only new measurements were our driveway. The crew that arrived said the actual measurement of our garage was less than what they'd quoted us so our final bill should go down. It didn't. When I emailed I got a curt response saying while the garage was less, somehow the other areas were more than they were last time so they actually did me a favor by not increasing the bill. I was appreciative but confused on how two areas they measured last time had someone become more this time around, I got no response. I think we would still use Master Mastic in the future because the quality and longevity of their work is good, but I'll be better prepared for the customer service.