It might look bad, but the sleep is really all that matters. The beds are small but comfortable. The Cockroaches are nice too. The toilet flushes if you just touch the flusher though... read more

I travel to Framingham a few times a year and decided to try Red Roof Plus for the first time. I was pleasantly surprised the room was quite clean and comfortable. I booked a two night stay and after a long day working I returned to my room and it was not cleaned. The bed was not made, towels still on the floor, it was shocking. I spoke to the person at the front desk and was told she was sorry but they are short staffed and they have to choose which rooms to clean. I have never been to a hotel that intentionally decides not to service their customers. Has anyone else been treated this way? read more

I'll start by saying that the young woman at the front desk was very friendly. I'll give her that! However, the room itself is very basic. No microwave or refrigerator. No lock on the bathroom door. (Weird.) At 10:30 pm, my children and I were just settling down to go to sleep. A guy outside our door started shouting, "Help! Help! I'm being robbed. They are beating me up!" We called 911 and a bunch of police cars and an ambulance showed up. It's almost midnight and I can still see the flashing lights outside my window. It is scary here and I really wish I hadn't booked two nights! My sister got married in Weston 30 years ago and our family stayed at the Red Roof Inn. It wasn't scary back then! read more

They need to shut it down! I drove up here from another state in a good mood. And they gave me a room that had ants and cockroaches in it. The tv didn't work. Finally we demanded an upgrade and they moved us to a different room. This room still had ants, the ceiling was coming down and light fixtures weren't working or coming down. There's no ventilation in the rooms. I like to keep the curtain open so I'm not a vampire during the day and get some light in here and the cleaning people and staff come along and peek in the windows every time they walk by. I will say this....it is controversial but none of them speak English or are from here and they all hate Americans. When I confronted the staff I was waved off and physically pushed. I could of sued. That is when I made a comment that ICE should be called to investigate this place. To be fair. I have traveled the world. Every time I enter a country I respectfully accept that person's culture. When you're in America we have so many cultures but overall we have the same mannerism. You don't go peeking in people's windows unless you want to get arrested. You can't just do whatever you want here like you do in their countries and get away with it. They come here for the American dream but they don't change the their ways. They treated me like dirt and I never got an apology especially since they gave me dirty rooms. It is a very cheap motels. Someone actually died here on meth last week. Than yesterday someone beat his girlfriend almost to death. Crack is being done on the premises. Cops are here every single day. I gave them over $2,000 for almost a month of my stay. And my place isn't ready yet. I hated it here because I'm getting cabin fever. I can't eat the food I would like or exercise and I'm no where near where I want to be. But it is the cheapest. My husband asked them if we can stay another month until our place is ready but at a more discounted rate and they said no. Lol. I actually found that hysterical. They have so many empty rooms here. And I'm paying the most money out of everyone. The manager hides behind in a room and doesn't show her face. She allows utility guys to come on the premises and talk so loud one day when I was trying to talk calmly to the front desk person who had a soft voice. I couldn't handle it so I had to tell them to shut the front door if you know what I mean. This place is run into the ground. I think the manager needs to be let go and staff needs to be gone and if they fix it up a bit they can actually charge more and make this place a whole lot better. So if the owner is reading this....you can do better. Get rid of the trash. Your manager just let go of thousands of dollars from me when she has empty rooms so she can keep her crack heads and meth wannabes. You might want to get her drug tested it! I can't wait to see her when I check out on Saturday the 26th! I will be taking photos of every staff member who looks in my windows for here on out and posting it. And I will be posting her photo as well. I will be video taping check out process! You can keep the trash lady....I rather pay more somewhere else to be honest and do a million reviews on every single sight and take your trashy ass down! read more

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First room had ants in the bathroom. Second room had hair and food all over the floor, including something sticky that spilled but wasn't cleaned. Carpet looked like it hadn't been vacuumed or cleaned in who knows how long. I should have read the reviews and avoided this place. read more

would not recommended to anyone . room was dirty , loud noises from other rooms constantly , what seemed like drug deals going on , mice seen in room and drug needles fell from light fixture . very unsavory and unsafe. would gie zero stars if was an option read more

I travel once a week for work. None of the hotels I typically stay in had rooms available so I had to search a little further away than normal. Big mistake. Firstly, it's a motel in a not-great part of town, with rooms that open directly into the parking lot, which I didn't realize or I wouldn't have booked it. The room was tiny, freezing cold, and reeked of marijuana smoke (so much for booking a "non-smoking room"). The room wasn't dirty, but it was definitely dingy and just felt skeevy. There are no amenities at all, so BYO hair dryer, toiletries, etc. I was so uncomfortable that I barely slept. I'm kind of surprised by the audacity of charging $120 a night for a place that gives off the vibe of a room you'd rent by the hour. read more

Free wifi the rooms are nice and clean and the location is very convenient too mass pike and the mall and other locations

I stayed at the Red Roof Inn Plus in Framingham a few days ago. I was bitten by something all night - I never slept. I called the front desk and at first the clerk was flippant - telling me "its probably mosquitoes, mosquitoes are everywhere." She then calmed down a bit and offered to move me next door - I didn't see the point. If it is mosquitoes something is seriously wrong since I went and purchased OFF spray and it never stopped. Horrendous night - I never slept. I travel a lot and I have never had an experience like this. For those who choose to go here, you cannot say I never told you of my experience. read more

No sheets, but I didn't discover it until it was 10 and nobody was in the office. The other reviews were right about the drug addicts. So, I'm using a disgusting, dirty duvet and there are strange people out front. Trust me on this - DO NOT STAY HERE. They do not care. I never write reviews this bad, but trust me on this. read more

Sharon, the person who worked on the front desk on March 30, who introduced herself like this, is very rude and ill-mannered. She overcharges for a security deposit of $72, to which I tell her that the deposit is $50, she replies that there are new rules. It turns out that there are no new rules. When I ask why you do this, she replies that this is my job. What does your job have to do with it and deducting a deposit higher than stated? She speaks very rudely, disrespectfully. I can't find a manager to talk to. Maybe after the review someone from the management of Red Roof will see this and do something to solve this problem. She speaks to me disrespectfully because I'm not local. This is racism!! read more

It was the worst, I will never stay there again. I will say the staff did their best to remedy the situation, but it wasn't enough to return. read more

I was in Boston for the weekend and booked a different hotel room well in advance. On Sunday night, when I started my drive back home, I got stuck in a nasty snow storm. Couldn't get much far away from the city, and decided that it would be wise to stay the night. Looked for available hotel rooms nearby and this was the closest from where I was on the highway. The room I stayed was newly renovated from what I have been told. It still had a lingering pungent stink of varnish of some sort. It gave me a headache by the time I woke up next morning. Bathroom was clean and decent. They could not get someone to clean the room before I checked in. The front desk staff apologized for that. Can't complain much since I desperately needed a warm place to stay for the night and this served the purpose. read more

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This Red Roof CLAIMS they are "smoke-free", they are not. We asked to change rooms and the new room was even worse. The entire building reaks of smoke and mold. Absolutely disgusting. read more

We were traveling through and needed an affordable place to stay before our flight in Hartford. What could go wrong? When booking my internet crashed on my phone and the transaction didn't go through. I refreshed the page and ended up with a double booking and these horrible people refused to refund the duplicate booking even though I came in 20 minutes after the booking was made and they agreed it was a mistake. They told me that 3rd party websites have to refund me. So I called the booking webpage and they immediately said, yes it's a mistake obviously. We will give you a refund but the hotel has to confirm you didn't check into the second room. Despite not being given a key to a second room they refused saying "oh my manager would yell at me if I did that so no". Plus every crack head in the city starts checking into this hotel at 10pm. I had a dude begging me for my room and I'm like, well, fine! Give my sold out room to him then! So she says, well if they die in that room or anything happens then you are responsible. So not only am I footed with the bill for an unused room but we have crack heads and really suspect people begging me for a place to stay while I'm trying to just get a reasonable credit in the lobby. I had 2 very young kids with me and it sucks to show them how this side of people are who choose to be horrible when you could easily click refund. There were people willing to pay for the room right there and for all I know they sold them my room after I left. Gross place. Stay away if you can help it. read more

Red Roof PLUS - Yes. I had to pay $194 twice for 1 terrible room :( - Hotels Near Me - Framingham, Massachusetts

It's not great, definitely below average in most regards. I don't have a big gross factor but the room has no amenities... like a fridge, and the bed is trash. They have pillows that say "firm" and "soft" but they are all firm in a bad way. Comforter has burns in it like other reviewers say. If this were cheap, I'd be a three star, but they price as an average hotel, which it isn't. read more

Okay but can we talk about how after my stay, I was itchy all over. I thought I was having an allergic reaction to something at first but then I came to realize that these bites are from my stay here. I've been in rooms with burnt holes in the sheets, little black bugs crawling around the bed sheets. The power goes out often. This is a great location, with Dunkin' next door, as well as Cumberland Farms around the corner. Staff doesn't seem to care that this is all over my body. I will be contacting the local health department. This is unacceptable. This will definitely be leaving a mark on my body. It's embarrassing!!!! read more

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This place gave roach motel a whole new meaning. I scheduled for 10/19 and my daughter scheduled for the 20th -21st. When we arrived the room we got had a bad order but we blew it off and left to have dinner, when we returned to the room and turned the light on we found cockroaches. I went to the office and was given a can of bug spray. No apology or another room offer, just a can of bug spray. I went back to the room and had to spray the entire room. There were even dead ones in the frig. This made me think to pull the bedding back to check for bedbugs and found the sheets and blankets to be dingy with long black hairs in the bed. And the mattress was stained, so I felt I was probably sleeping in someone's urine We left early the next morning to go to Salem and returned to find a lot more bugs. It was truly disgusting. I went back to the office and asked for a new room and told them we'd like a refund and we would be checking out a day early because of this. They did give us a better room. Even though it had a few ants. They gave me the managers card to get a refund but the email address keeps returning with errors so you cannot email them. Horrible experience. read more

Red Roof PLUS - Hotels Near Me - Framingham, Massachusetts

The WORST experience I have EVER had in any hotel. First we checked in and were given a room....we parked over there and walked in to it dead bolted and a naked lady saying wrong room. We got another room....the shower curtain was broken, the rod was as well....the sink was dirty --- the bath tub was nasty. There was a half eaten chicken nugget under one of the "full size" beds. The beds had zero support! Noise was terrible, lots of drunks running around. I will never stay there again. read more

Overall very pleased. The room was clean and comfortable, the staff was polite and courteous. They don't offer breakfast. They are Johnny on the spot for your 11am checkout. 2 different occasions my stay was extended. 10 am I get a knock on the door for checkout 11am housekeeping is at the door, then a phone call. My company was a little slow extending the reservation but it was taken care of. The reason it wasn't 4 stars was because of the bed. It was terrible, one side was so worn out you could feel the mattress springs and the other side was hard as a rock, couple that with pillows labled "soft" that were like flat hard foam. read more

There's a song by the Gin Blossoms, called "Hey Jealousy," that says, "if you don't expect too much from me, you might not be let down...." that could be the theme song for this hotel. It's clean , reasonably priced , has a good location with lots of shopping and restaurants around and it's basic lodging. There's nothing special and no nice surprises about the place itself. It is right next to a Dunkin Donuts and the Mass Pike as well as Route 9 and everything that comes with that good or bad. The rooms themselves are small, especially the bathroom, which is tiny. But they are reasonably comfortable and have a decent flat screen TV as well. Beds and bedding are comfortable enough but really not special at all. The pillows were decent and there were three per bed. Staff at the desk were not particularly friendly and somewhat off-putting. It's not the worst place I've ever stayed and it's pretty far from the best, but it's a decent value for the money when you consider the location. It's not a room you'll want to spend much time in but if you just looking for a place to sleep it will do the job. If you don't expect too much, you won't be let down. read more

I was pleasantly surprised to find our premium room spotless. Bed and assortment of pillows was real comfy. Staff very accommodating. Nice small frig stocked with goodies, a microwave and coffee pot with cream, sugar and sweet and low. Dunkin Donuts a 2 min walk. Don't hesitate stay here. Minutes from Boston. P.S. USB ports and outlets in the center table and flat screen TV. read more

It is a motor hotel. Rooms open to the outside. While it is clean and the staff is friendly and helpful, do not expect anything beyond the basics. I would not stay again as I can afford to spend more money on a better place. Conveniently located next The Pike. The room is quiet and we could not hear the traffic because the AC unit is an excellent (somewhat loud) white noise machine. + The Home Depot is within walking distance for all your plywood needs. + The Wi-Fi is strong, consistent and of good speed. - Soap and shampoo only. No lotion. - Not the world's thinnest toilet paper as Logan Airport holds that record. But really thin. We bought our own TP at CVS. $112/night including all charges. read more

My brother and his family came ti VISIT. They booked 2 non smoking rooms for 3 nights. Thec1st night they could barely sleep because the room and all the bedding raked of smoke. Wthe next morning when they asked about it the desk manager said "that's all we have as non-smoking rooms". Needless to say my brother and family moved out to another hotel immediately without paying for the next night's. They didn't get what they booked!!! Don't think this place knows what a, non smoking room is. read more

Noisey and shady, the only reason I'm not giving 1 star is because I did get 'some' sleep and had a basic warm shower but I found two (what looked to be) artillery bugs crawling on the floor when I first entered my room, and staying on the ground level was extremely loud with other patrons yelling outside, coming and going with their cars. I'm sure this is not a reflection of all Red Roof Ins, but I did not have a good experience. read more

If I could give this motel a zero stars, I would. We started with a room with no fridge or microwave and we were told we had to pay extra for that. Oh, and I had asked for a first floor room weeks ago and she told me they didn't have any. When I paid the $16 for the fridge and micro, she gave us first floor room! The room smelled like sour socks, cigarettes, and dog poop. There was trash under the bed. When I would go ask at the desk for help, they were surly. The other "clientele" there were questionable-maybe a covid quarantine motel or a homeless shelter. Lots of smoking and drinking in parking lot as well as lots of trash. Reported a complaint to corporate and they said basically, "too bad" we cannot resolve your complaints. Do not stay here!!! read more

Always look under your sheets. I woke up this morning to blood on the corner of my bed and a drop at the center. Still bright red as if it hadn't been washed and if it was why would you re-use soiled sheets. It's common sense that no guest would want this on their bed whatsoever so why not even clean the sheets when I'm told on the phone before I checked in that "The housekeeper will be cleaning your room before your arrival". Disgusting. read more

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Had to change my review. It's one thing to knock on the door and tell someone that it's past their time. But to not even knock, open the door and walk in at 9am when check out is at 12pm is beyond disrespectful and rude. I have been going here Atleast once a week for work trips but after today I will not be returning. Why wouldn't you knock on the door before opening it? Why wouldn't you say something before opening the door? Do you not have basic manners? What is wrong with you. I feel beyond disrespected by this privacy invasion. read more

My mom and I used to be big fans of the Red Roof Inn, until new management took over. On our last trip to Boston, the woman checking us in was rude and did not seem like she cared to be there, nor assist us. I watched as she interacted with the person ahead of us. Because he arrived an hour later than his expected arrival, she gave his room away to someone. Now, judging from the parking lot, there was maybe 30% capacity filled, so there was NO way the place was full. When it was our turn, there was no hello, no nothing. Just a somber "Can I help you?" even though my mother swears we didn't even get that. She took her sweet time getting our reservation looked up, even though I provided her my information on a print-out from THEIR website with confirmation number. When I told her that I had a RediCard (their frequent user card) she was all huffy with me. THEN, she tells me that since my mother was paying for the room (it was a birthday gift - we were going to Boston for the weekend, with a stop in Framingham before the first game), I couldn't get credit for the stay. But wait.. the confirmation is in MY name. Who cares who pays for it?? I could've paid cash. She could've paid cash. It wouldn't have made a difference!! But she was so adament about it. The room was somewhat clean, except for the bathroom, which was a mess. There was water on the floor from a leaky toilet and bugs in the tub. They provide minimal towels and the room smelled musty, like there had been water sitting on the carpets (perhaps from a shampoo)? They provide a desk, two chairs, a reading light and a tv. The WI-FI claimed to be "free" but I couldn't connect at all. I didn't bother calling the front desk. Lord knows I would've gotten a "huff" for my question. I did email the Manager regarding my stay and though he asked for my information, I never heard back from him. Very disappointed. read more

the room smell so bad when we got in. It smells like public restroom. The toilet was still have poop and pee there. terrible. I thought it is just some little mistake that from the cleaning service BUT it is NOT! The towel is completely dirty and it dirt marks are visible. And they still pretend it as clean flash towels. If you decided to go there, plz prepare your own towels, pillow/bed cover, shampoo ...etc. read more

Red Roof PLUS - plz bring your own towel - Hotels Near Me - Framingham, Massachusetts

On a visit home to Boston last year, we ended up spending a night at this Red Roof Inn because of its location to my hometown (Wayland) as well as the price. For the price we paid, the room wasn't all that worth it. It was so crammed that there was hardly any room to walk on one side of the bed because they had placed a table and 2 chairs next to the bed. Especially since the night before, we had been spoiled by a room (in another hotel) 3 times the size of what we got here. On top of all that, we had reserved a smoking room and when we went to go check in, we found that they had checked "me" in already a few hours prior. Well, a few hours ago, I was busy enjoying a nice breakfast at Bickford's with friends. Well apparently, another Asian woman had come in and they assumed that she was me (as we all look alike, I'm sure) and gave her our room. Then they got confused when she went back to them and complained that she had been put in a smoking room. So they switched her room out, but by doing that, they managed to screw the computers up because now they needed to find out the identity of the mysterious other Asian woman in their hotel (who btw, wasn't picking up her room phone when they tried to call her to straighten everything out). So basically, it was a headache and the fact that the woman at the desk bascially came out and said she had confused the other woman as me because of our race. So with that comment, the mix-up, and the sub par room, for the price we paid - you'd get a better bargain on priceline.com. If you don't need fancy and probably not spending any time in your room, this would be the place for you. fF you're on vacation and you want to relax and spend time in your room- the Mariott is right across the street! read more

My boyfriend and I just got back from a trip where we stayed here. We fly stand by through his job and are never guaranteed a trip, so we didn't pre arrange a hotel but found this hotel once we arrived in the Boston area. We passed it and decided to call and they had space available and were told we could go there anytime before 6 pm, 10 minutes later we were there checking in. We got a king sized room, nothing fancy--no fridge or micro. I have never slept in a king sized bed before and can i just say that I love them!! The room was pretty small, but we didn't need much just the two of us. The staff was all very friendly. Boyfriend realized there was no hair dryer in the room, so I decided to call the front desk and they had one, I was even able to keep it the whole stay! The front desk was also helpful in finding a pizza place to deliver. Never hurts to ask! (Though being from Chicago, this pizza was AWFUL) The location was a bit far off from Boston, but it was a perfect location for everywhere we wanted to go (Salem, NH, Maine, Boston, Plymouth). Free wifi was a plus too! I would most definitely stay here again! read more

Let me start by saying the rooms are fine, they are exactly what you would expect from a Red Roof Inn. My problem comes from the horrible customer service. I travel for work a lot and have stayed at this location several times. I can handle the rude teenage girls that work the counter. However today I had a woman that was so rude and unprofessional I can't believe she is employed anywhere! I will drive to Out of my way from now on to be treated with a little bit of respect elsewhere. I called guest relations and spoke to Pam...seems as if my compliant feel on deaf ears. Lesson learned. read more

I would probably honestly give this place 3.5 stars but we can't do half stars, so I'll round up. The motel is conveniently located, pet friendly, and reasonably priced. It was well maintained, clean and the staff was friendly at check in and check out. There is no breakfast, but they do have a coffee station and there is a dunkin doughnuts on the other side of the parking lot. Despite everything being clean and well maintained, I did have some allergy issues in the room. There are tall grasses around d the parking lot- so this may have been the culperate more than anything with the room itself. The pros: Good location Good price Pet friendly Nice staff Well maintained and clean The cons: No breakfast It's a no frills budget hotel. It's nice for what it is. read more

Decent rooms, kind of tacky decor. No breakfast but a 24 hour coffee stand.

I was absolutely disgusted by this hotel. I checked in and checked out an hour later to leave for another hotel. I couldn't take the smell or the uncleanliness of the room. There was dust built up everywhere, crumbs on all the counters. The sheets had a yellowish stain on them and the sink and toilet were filthy. Went to the front desk to tell them I was checking out and why, was never offered another room or any compensation for the money spent on this dump. Just said "I will cancel your reservation" I will be calling the manager and corporate if I have to to get my money back. Do not stay!! read more

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Every other hotel around Boston is three times as expensive, or looks really dodgy. Despite the distance (half an hour's drive from Boston), this Red Roof Inn was pretty good and it's right off the freeway. I never need luxury when I am traveling: I just want to sleep comfortably because I usually get up early and get back late. I got the king suite, which gave me a king bed, desk/work area, fridge, microwave, etc. Very roomy. Bathroom was clean. However, and I know I will sound silly but this is pretty big to me: no hairdryer. Really? No hairdryer? I ended up sleeping right after a shower one night, which was not comfortable and produced weird-shaped hair. Luckily I had my flat iron, which helped some of the damage. My friend had to get up way early so her hair would air dry before we stepped out into the world. Easy check in and check out, and Dunkin Donuts right next door for a fairly decent breakfast. Highly recommended, though yes ladies, bring your own hairdryer. read more

I'll start with the pros: The staff at this hotel are very accommodating. If you aren't satisfied with your room they will do everything in their power to make things right. That being said it is a budget hotel and there's a good chance you won't be satisfied with the room. The comforter in my room had fairly obvious holes, and the baseboard heater creaked noticeably through the night. This locations main strength is its proximity to the pike. As others have noted, it's in a key location for those on a trip to Boston. I will add that I stayed here during the winter. There was snow overnight, yet as of checkout (12 PM) the staff had not attempted to plow, sand or salt the parking lot. 2 wheel drive vehicles beware. read more

I booked a room for a Hampton Inn on Priceline. I got to the address and found a Red Roof Inn. So I spent about 20 minutes circling the area, looking for a Hampton Inn. Finally I gave up and went into the lobby and asked them if I had a room booked there and they said they had a reservation for me. So that initial bump was probably priceline's fault, but I think its worth mentioning. That said, the lobby staff were very helpful and courteous. The hotel itself has plenty of parking and is very conveniently located right off the pike and across the street from a pizza and a vegan restaurant. The room was small, but clean, even if the comforters had holes in them. The mattresses were a little too firm for my taste. I think I wish the prices of these rooms were just a LITTLE bit less. It didn't feel like my experience cost $125--it felt more like $75. read more

"Smoke free" NOT. Room smelled like a Bingo Hall after 50 senior citizens played all night. Need to prevent smoking. Clean out the rooms. read more