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    Courtyard Boston Natick

    2.9 (64 reviews)
    Open Open 24 hours

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    Hi I want to warn people about this hotel. I was staying here for a few days, about 5 nights. I worked 4 overnights in a row. Morning of day 5, I get into my bed and it was wet. Keep in mind, I haven't been in my room for over 12 hours . I looked at my sheets and it appeared to be urine. I called the manager, they asked for a pic. I told then to come see and could not give me a clear answer why my bed was wet. Had no camera to follow up on who might've came into my room. They offered me another room, gladly declined and went to the police station. Natick police took my report and said "it's criminal but not a crime" Plenty of hotels in the area, do yourself a favor and stay FAR AWAY FROM THERE.

    Bed
    Jeremy S.

    Nice spot with a great location, literally located across from the Natick mall with plenty of restaurants/shopping areas in the walkable vicinity. The rooms are clean, well appointed and the staff is extremely friendly. This place has tons of parking, decent breakfast and a full bar which is nice, especially for the business traveller. One negative to mention is that the elevators are extremely slow, so be prepared to wait and wait some more lol. Pros- Clean rooms Friendly staff Nice bar Great location Priced right Walkable (mall nearby) Cons- Very slow elevators Literally no views

    our room
    Dan R.

    Solid in every way. 1) A great location on Speen Street in the middle of everything. 2) Nice modern spacious room. 3) Super comfy bed 4) Excellent free Wi-Fi 5) Super quiet heating system 6) Great shower - temp and pressure were perfect 7) Basket of complimentary granola bar treats at the front desk 8) Big flat screen TV on a swivel stand in the room 9) Our room had a desk, a sofa, and a coffee table.

    Courtyard by Marriott Natick
    Bruce K.

    A good Courtyard property that's a slightly different design than the usual three stories that I'm used to. But other than that structural difference, it's still a shining star in the Marriott universe. Comfortable and quiet room with a bed that got me some quality sleep. Plenty of power outlets. More than enough parking. Wifi worked well. Friendly staff. Clean room on the sixth floor so there was very little outside anything. I was only here two nights and I left the DND on the door, so I did not have any cleaning service to tell you how they did. I have only one complaint and that's noise. The bathroom exhaust fan was way loud. And the room heater is loud, kicking on and off throughout the evening and night. Annoying. Review #5400!

    Craig M.

    This Marriott is conveniently located next to the Natick mall but is a highly traveled area traffic wise so give yourself some time if you are trying to get or leave there. The hotel appears to have gone through a recent remodeling as the decor seems a bit more modern and the staff upon getting there was very pleasant and acknowledged that I had checked in using their iPhone app. The room accommodations were very nice and quite large. The bed was comfortable and for once the TV could actually be seen from across the room without having to pull up a chair. I had dinner a the Bar which was a burger and fries. The burger was cooked to perfection and tasted very good. Drinks are a bit on the pricey side but I come to expect that when staying at hotels. The reason why his Marriott got 4 stars, instead of 5, was because of the rude staff I had to deal with when I had to check out early as a result of a family emergency. Thankfully it was just prior to checkout time so I was able to only get one night charged to my card vice 2 nights. The lady who checked me out though seemed offended that I was checking out early and made me stand there and wait while she informed her house keeping staff, in a sarcastic tone, that Room ### was checking out early so they have an extra room to turn over. She handed me my receipt and I left, a bit upset, that someone who appeared to be part of their management team would treat someone like that. As I wrap this up I am downgrading this to a 3-star now because the thought of how I was treated really deserves losing two stars.

    Sean B.

    The Manager was very rude... We were scheduled for 5 nights and had an emergency happen and needed to cancel. They said they couldn't... I said I was a Platinum Elite member and spend a lot of $$$ with them. Hey didn't care. Only when I threatened to leave a negative review did they change their stance. The manager said that she would credit us... I asked for it in writing and she refused at first and said that it was insulting that I asked for it in writing? I should just trust her? So, I recorded the whole conversation on my iPhone, including her attitude.

    Mysterious blood / dirt stains
    Dave O.

    We were originally scheduled to stay here for two nights. We stayed one night and will be leaving today. The room was dirty, the shower was not maintained and had water squirting from the shower head, and the hose was not even connected properly. I called the front desk and told them that we were checking out one day early and I wanted a the concession on the room. We'll see what happens when we actually check out later. The bottom line is that these properties need to be maintained and if nobody complains or suggests to management that they really need to do something, nothing will change. We stop staying at the Hampton Inn next-door because it was never maintained in the management didn't seem to care. The lobby here is modern and the people are nice, but the main value you're paying for is the room the quality and that all things work. This is not the case here. We are quite disappointed with this Marriott. Update- Manager did refund my money (unwillingly and somewhat unbelieving of my experience) after she confirmed that the issues still existed 2 days after my departure. Management need to show trust in the prior that are paying their salary rather than viewing them as problems or an adversary.

    Belly S.

    As long time customers, my family, friends and I are usually pleased with the level of service and cleanliness from Courtyard Marriotts. This one stands out as an exception. We were met with stained linens, dirty countertops and even a pair of women's shoes underneath our bed in our first room. We were promptly switched to a different room the next day. Unfortunately, the situation was not improved. We were welcomed with creepy crawlers and what looked to be human pubic hair. Surfaces again were not up to the standard we expected from the Courtyard Marriott brand of hotels. Unfortunately, a manager was not available to attend to our concerns.

    King guest suite!

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    Page 1 of 2

    Ask the Community - Courtyard Boston Natick

    Review Highlights - Courtyard Boston Natick

    Natick mall, Cochituate park, and several plazas with a dozen shops and restaurants all a walking distance away.

    Mentioned in 8 reviews

    Read more highlights

    The Verve Hotel Boston Natick, Tapestry Collection by Hilton - Lobby

    The Verve Hotel Boston Natick, Tapestry Collection by Hilton

    (170 reviews)

    $$

    I want to begin by saying I run a successful business that is well known in the Boston area. I was…read morenominated as the Boston Celtics' "Small Business of the Game" and my whole career has been based on "customer service." I also worked at the front desk of a hotel for two years while I attended Wellesley College and after that I worked as a paralegal at prominent firms in Boston before starting my business. I *deeply* understand customer service, professionalism, and the weight of negative Yelp reviews which is why I have quite literally never written one. I originally wrote a negative review (and it was the first negative review I have ever written on Yelp) because I had a negative experience with one of the front desk agents at first. But one of the things I also understand working in customer service is that if you give a business the feedback they need to make changes and to "make things right" and they are receptive to that feedback, a business should not be judged because of a one off experience. I was able to communicate my issues and I am updating my review to reflect that the hotel handled my feedback professionally and for that I am very grateful.

    What a fun surprise. The Verve has such a great vibe and really delivers everything I love about…read morethe Tapestry Collection. You still get the quality, comfort, and reliability of Hilton while also getting a hotel that actually has personality and charm that reflects the area instead of feeling like a generic chain. The decor is incredible. So much cool nostalgic artwork, bright pops of color, music references, and fun themed touches like old-school phone booths and a vintage motorcycle display. It feels lively, stylish, and upbeat while still being relaxed and comfortable. The music, lighting, and overall atmosphere instantly put you in a good mood. I got one of the newly renovated rooms which was clean, comfortable, and quiet. The bed was great and I slept really well. The gym is simple but completely serviceable. Staff was friendly and welcoming. The location is also excellent. It is very easy to access from the freeway and it is close to great food, shopping, and anything else you might need. Overall this is a hotel that is actually enjoyable to stay in. Clean, comfortable, full of character, and just fun to be in. I loved it and would absolutely stay here again.

    Puttshack - Natick - Sweet and spicy Brussels sprouts

    Puttshack - Natick

    (50 reviews)

    Negative= staff attitude- could not be less interested in their jobs. From the host stand- to the…read morebar tenders- to the staff working the putting areas! Also food menu isn't great- no good options. Putting greens were over crowded and no one giving instructions or organizing the chaos Positive= it was a fun activity but definitely won't be rushing back. Once you do the course it's sort of like ok- been there done that.

    I'll be honest, my partner and I did not even eat here or play any golf, this review is strictly…read moreabout the appalling lack of interest of the staff and a blatant disregard for severe health code violations. We walked in on a Sat afternoon, which would be a perfect time to visit for any family you'd expect. The concept of this place needs an explanation to hook a customer, but unfortunately there wasn't a single employee in sight. We had to pull up the website for more info. We walked around, there's an upstairs with a dining area. It was sparse and seemed neglected, again no staff except for a single incredibly bored looking hostess. But this is what the review is for. As we were standing there just looking around we noticed an area sectioned off near the bar. Under the tables there were MULTIPLE RODENTS scurrying around, some with food. When I brought it up to the hostess she just shrugged, entirely unfazed, and said "yeah, we know." There were people eating nearby. We left immediately. This place is a disaster and should be shut down.

    Immersive Gamebox - Natick Mall

    Immersive Gamebox - Natick Mall

    (14 reviews)

    Immersive game box is fun activity for groups of two to six! It uses augmented reality where you go…read moreinto a room, put it on a hat and it the hat traces your movement. You also interact when the the walls and images on the walls to interact with the environment. There are about a dozen or so different games to select, including Squid Game (season 1), Bat Man, Angry Birds, Temple Squid, the Fire is Lava, Party Box and more. Each game can be played for 30 minutes to an hour. It's $25 for 30 minutes and $35 for an hour. We tried the Party Box one where we played mini games against each other, kinda like Mario Party. Then we did the AI Escape Room was very pretty fun. You can buy drinks there if you want. There are 6 rooms available. The bathrooms are in the back and very clean. Overall, this was a fun unique experience that I would recommend for families with kids or couples for dates!

    Wow--this was such a fun experience! The game box is fully interactive, with walls that respond to…read moregameplay, and each box fits up to six people. You wear these silly-looking helmets that tracks your movements (which end up being part of the fun). The new Mini Game Box Party was a blast--super competitive, quick to pick up, and great for almost all ages. We had 2 teenagers and 4 adults where we had the most unforgettable experience together. They also offer the infamous Squid Game experience, which is more challenging and features fewer games, but they're true to the originals from the show. While fun, I definitely preferred the Box Party for the variety and fast-paced energy. Games range from two 30 or one 60 minutes. It is a bit pricey at $35 per player for an hour, but the $100-per-box holiday deal is a much better value for up to 6 players. Overall, a really entertaining group activity inside the Natick Mall amongst other entertainment such as Level 99 and Dave & Busters.

    TownePlace Suites Framingham - breakfast seating area

    TownePlace Suites Framingham

    (3 reviews)

    We needed a place for one night in this area of the Boston burbs. We have generally avoided this…read morebrand within the Marriott family after poor experiences but decided to give this one a shot since it was a newer hotel and in a different format than the traditional town house units of Towne Place Suites. I do wonder how Marriott marketing tries to differentiate this suite brand from their Residence Inns which I prefer...? This location is very tricky to get to since it is on a road that is basically a 60mph street with no turn/exit lanes. If coming from the west good luck accessing the place. Also leaving the parking lot onto this highway is a danger especially with Boston drivers! At check-in the one clerk was totally consumed with a customer dealing with some non-check -in issue. Finally after waiting 10 minutes she decided to divert her attention and check me in. When I asked about a room upgrade as an elite member she mumbled something about them being booked up but it was clear from the parking lot that this place was pretty empty. This was the fourth Marriott property we stayed at on this trip and the least friendly front desk. The room was fine especially since it is a newer property though we did report an issue with the shower door automatically opening while showering causing a mini flood. Also the bathroom was tiny. The free breakfast was by far the skimpiest we have encountered at any Marriott property that provides a breakfast. It was surprising how limited the choices were. Also this breakfsst was shared with the Fairfield Inn which is in the same building (the Sheraton also in the same building does not offer free breakfast but I am not sure what stops there guests from eating here.) Overall a pretty mediocre experience.

    "If you wanna know The real deal about the three…read moreWell lemme tell you we're triple trouble y'all We're gonna bring you up to speed" (Beastie Boys) If you can navigate the confusing Route 9/Speen Street Spider Web of Confusion, be prepared for more confusion as you enter the parking lot and are confronted by a triple whammy of Sheraton Tri-Branded hotels - TownePlace Suites, Fairfield Inn Suites, and the Sheraton Tara. The two suite hotels share a common lobby and registration desk, and a walkway takes you into the big Sheraton with its restaurants and conference center. So, make sure you know who you made a reservation with! The TownePlace Suites is new. Our room was magnificent, the guest room was large, the fully equipped kitchen had everything we needed (including a fridge), we had a coffee maker, a work desk, a flatscreen TV, and the shower's water pressure was the most powerful I've experienced in quite a while. The hotel WIFI was easy to access and worked flawlessly. The complimentary breakfast was very good -cereals, fruit, eggs, bacon, sausage, pancakes, yogurt, etc. Pretty much all of the essentials. The only sour note of our stay was our checkout experience. Not a lot of friendliness or warmth there, just a perfunctory "you're all set" while barely looking up from her phone.

    Courtyard Boston Natick - hotels - Updated May 2026

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