Diane and I had a very good dining experience here recently. I ordered a mixture of old and new offerings, beginning with two starters that I am fond of. One is Seafood-Stuffed Mushrooms that were hot and cheesy. The other is Crab Queso with Tortilla Chips. I received no help from Diane in eating either appetizer, so had to finish them myself. For that reason, I ordered a lighter than usual entree: the Crunch-Fried Flounder with a House Side Salad and Mashed Potatoes. The salad, with good Honey Mustard Dressing but not even including any pieces of tomato, was very ordinary. And the Mashed Potatoes were just okay. But the lightly breaded flounder was superb, and several pieces were put on my plate. Cheddar Bay Biscuits were also a welcome addition. Diane enjoyed her Lobster Au Gratin and Baked Potato with Chopped Bacon. Service by Joshua C. was excellent, and we were able to apply three Red Lobster Rewards to our bill. Seating in all-wood chairs was tough on the rear after awhile. read more

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We visited this location on 08/29/26 it was around 6:30 pm. Place was really dirty, from the front door all the way to the table. Dirty lobster tank, dirty trays on top of it. Floors were really messy and dirty. Tha place seemed like it hasn't been touched up or maintained in a long time. Service was really slow. Drinks took a long time. Food was good. But zero prebussing. Server didn't offer dessert, just gave us the check , didn't pick up any plates from table. Overall, a very mediocre service, dirty place. Never going back to that specific location. read more

horrible food !! service was poor !! ac did not work! hot and miserable !!! not worth it !!! read more

Craving for the lobster feast so met daughter for dinner !! Thomas gave a stellar service! He has sense of humor plus excellent in anticipating our table needs!! The Lobster Lover's Duo was served with 2lobster tails , a Maine and the Rock with sides of your choice . I upgraded my order to crispy Brussels sprouts and house salad for hubby !!! Daughter had the crispy coconut shrimps with pineapple dip sauce!!! Can't forget the stuffed mushrooms sooooo yummmy!!!! Of course the first course were the fluffy delicious lobster biscuits for appetizers!!! read more

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Today we went for lunch. The cheddar bay biscuits are always a big hit. So soft and delicate their savory and buttery texture absolutely melts in your mouth. Though they are a bit smaller than many years ago they are not stingy with their servings. I had the crab and shrimp Alfredo. I ordered the light side which is 1/2 an order. They made the full order and compensated me. Still brought half home. my daughter had the Sailors platter. It had 2 pieces of flounder, garlic shrimp scampi, popcorn shrimp. Everything was cooked to perfection. Our hostess was the best. Very sweet young lady by the name of Airianna. She made our meal complete. We had iced tea. Before we could ask any questions she had covered everything we needed. She definitely is an asset to the staff. We asked her about a gift card situation. My daughter had figured it out. Apparently the card has to be activated on the website first. Pretty bad gift idea for a senior citizen. Apparently I'm not the only one our hostess says they can be a bit confusing for some customers. The place was a cool break from the nasty humidity outside. A couple iced teas and their a/c was perfect. Thank you Airianna for such a pleasant lunch. read more

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I ordered the you pick two shrimp plate with orzo rice and hush puppies. The garlic shrimp was swimming in what I can only figure is garlic and butter and the second shrimp entree was grilled. The shrimps were flavorful. The hush puppies were small but tasted good. My brother ordered the shrimp carbonara and he enjoyed it. The order portions were large and we brought some home. The ambiance was warm, inviting, and place was well lighted. My only complaint would be the prices. $56 for the two of us. ! I wouldn't eat here all the time but come into this establishment once in a while. Server was attentive to our needs and even brought us extra biscuits. read more

Red Lobster - Garlic and grilled shrimp - Seafood Near Me - San Bernardino, California

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Had a great experience!!! The waitress Nancy is amazing! She gave exceptional service and the food was absolutely delicious. I would come back again! read more

This was the worst red lobster I have EVER been too! The hostess was kind but he seated us in between two FILTHY PARTY tables! Like who would want to eat in the middle of dirty dishes! I told him to move us to a clean area and that was a mistake. The waitress Mercedes had so many tables it took her 20 minutes to get to our table just to introduce herself and not offer drinks. I had to go to the bar to ask if we could get waters because after 10 minutes of waiting they gave us dry biscuits which clearly we needed water for. So then the manager Alex comes and takes our order, I order a chicken Caesar. It took a hour to get my food and when Mercedes brings it the playing is AWFUL, the dressing is dripping down the side of the plate and she tells me "here's your salad I don't know why there's rice on it" and hands me a hot ass salad plate with rice under the salad! Chicken not cooked how it usually is. I told her no and take it back. I heard her ask why he put that and she comes back WITH THE SAME SALAD and tells me I won't be charged for it! I shouldn't because that's not what I ordered and they clearly were lazy to make a new one. And if they made the original salad as quick as they tried to fix it I wouldn't be writing this comment. The customer service is horrible and I DO NOT RECOMMEND THIS PLACE AND WILL NEVER BE BACK! read more

This Red Lobster was so good! Our server was attentive and kind. the food was high quality and delicious! We had such a great dinner and I definitely would recommend it to anyone looking for a great meal:) 10/10 read more

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We decided to go to Red Lobster tonight 10/2 for dinner and we've been here few times, but tonight in particular is by far the best experience we have and that's because of Ashley M, our server. She was amazing and very kind. Even though I didn't get my soup, because of the mix up, our appetizer calamari was on the house. didn't expect that at all. Thank you Ashley! Your service was very much appreciated we will be back. read more

Red Lobster - We had Endless Shrimp - Seafood Near Me - San Bernardino, California

First time coming here and let me tell you it did not disappoint. I wanted to come to try out the sea boil and it did not disappoint. You guys. The flavors are all there and a big shout out to our waiter Tyler she was very helpful. Oh my God she made the whole experience even better. We also ended up getting The. I believe the crab cheese or queso. Oh my God the flavors in this appetizer are amazing. Plus the fresh corn chips this is our first time coming to red lobster and I loved everything about it. Thanks to Tyler for making the experience even better. I really love the atmosphere chill vibes. Loved it come check it out here in the city of San Bernardino. read more

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The food was great and very delicious. The service was very good and the restaurant was clean and inviting. I had an amazing meal and experience read more

Our first visit to a Red Lobster since 2008! Wanted to experience the Sea Food boil offerings and rehaul of operations/menu. Stopped by with no reservations on a Saturday 11:30 am lunch date. We rarely have time to ourselves as new parents, so it was a nice break and our server Ashley & manager stopped by to let us know it was worth celebrating haha! Gave us EXCELLENT recommendations of drinks (their signature pinacolada was yummmmm), appetizer of lobster dip and stuffed mushroom, and the mariners boil +1 level spice and old bay Parmesan on the side to dip was PERFECT. We were concerned if the seafood boil could be shared but we are sooo happy to split it. It was more than enough for a date and we couldn't even finish our mushrooms cause we were so full. Was delicious as a take home. Tables and interior was clean, bathrooms were kept clean including the baby changing table. Changing table works and was kept in order - this is important to me the next time I come with our little one. The welcoming staff as we entered and exit, the attention to detail and warmth of Ashley and the floor manager, and excellent food value. We had a wonderful lunch date and would come back. read more

Red Lobster - Mariners seafood boil, Arnold Palmer, pinacolada, stuffed mushroom, lobster dip - Seafood Near Me - San Bernardino, California

Came here with the family to eat. When I arrived I waited sometime to be greeted by a host and to be seated. On the other hand the food was decent, it could have been better but it was well. I'd recommend people come as it's not too busy read more

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this is my second time at this location and service was horrible. the only part of our visit that made this a three star and not one star was Danny who wasn't even our primary server! Danny was amazingly helpful after noticing us looking for our server. pretty disappointed for a restaurant that only had a couple tables of people. Food wasn't the best nor were the drinks. I hope they improve things for future visits if we decide to come in again. read more

Came in got seated and noticed food left on the table. Waited for about 10 minutes and nobody even took a drink order and this place was NOT busy. Been coming here for the better part of 20 years and never seen it so dirty. We finally got up and walked out. We WONT ever come here again. To the manager: You need to tighten up your game! read more

I am writing to express my disappointment regarding our experience at your restaurant on June 14. This is specifically for the 195 E Hospitality Ln San Bernardino, CA 92408 United States Location. Our family had planned to celebrate our daughter's graduation from nursing school with a dinner reservation for 13 people at 6:30 PM. This was a very special occasion that represented years of hard work, sacrifice, and dedication on her part, and we were looking forward to celebrating this milestone with family and friends. My daughter initially made the reservation for 13 guests. A few days before the event, I called to confirm the reservation and add two additional guests, only to be told there was no reservation on file. Concerned, my daughter called the day before and made another reservation. To ensure there would be no issues, she also called again on the day of the event and was assured that the reservation was confirmed. We arrived at approximately 6:15 PM and were informed that we could not be seated until at least six members of our party had arrived. Once more than half of our guests were present, we were then told that another large party was occupying the space and that we would likely have to wait until around 7:30 PM to be seated--an hour after our reservation time. As more of our guests arrived and a manager became involved, the explanation seemed to change and we were suddenly told that something could possibly be worked out. Unfortunately, by that point we had lost confidence that our party would be accommodated appropriately. Given the confusion, lack of communication, and repeated issues surrounding a reservation that had been confirmed multiple times, we made the difficult decision to leave and find another restaurant for our celebration. As people who know many restaurant owners and understand the challenges of the hospitality industry, we genuinely try to be patient and reasonable. We understand that unexpected situations can arise. However, what was most disappointing was the lack of communication and the conflicting information we received despite confirming our reservation multiple times. What should have been a memorable evening celebrating our daughter's nursing school graduation instead became a stressful and frustrating experience for our family and guests. We left feeling embarrassed, disappointed, and saddened that such a special occasion was impacted in this way. My hope is that you take steps that prevent similar situations from occurring in the future. read more

The food was fresh and had the right amount of seasonings and our waitress Tayler was amazing with making sure we had a great experience and we did!! Thank you Tayler read more

Started eating here again recently and they have really improved the food and service. Staff is very polite and attentive. Food tastes great. read more

Zero stars. This was the worst experience I've ever had in my life. Made a reservation for 1145 didn't get seated until 1245 didn't get food until an hour after that brought the baby food last while she was screaming and crying and we had to listen to a little boy scream at the top of his lungs for over an hour because he couldn't have his iPad. Never ever again!!!! read more

Quality food and great service. Cheddar biscuits on point per the usual. Recommend swinging by before the endless shrimp deal ends!

The Service was amazing. The staff working this lunch shift really went above and beyond to make sure me and my family were taken care of. In for a celebration lunch they made sure our food and drink were fresh and timely. The team even got together to create a custom Birthday card to present at the end of our meal. The ladies and gentleman at Red Lobster really made my day! Thank you for getting back to quality service and a friendly environment to bring my family to dine. Much appreciated! read more

Red Lobster - My custom Birthday Card made by the amazing staff at Red Lobster off Hospitality in San Bernardino, CA - Seafood Near Me - San Bernardino, California

Dropped by to take advantage of the 2-for-1 entree pricing as promoted in my laptop inbox....and got BOTH the shrimp scampi and Cajun chicken pasta for only $20.99....Both were super yummy with large portions, ....And, service from Katherine was exceptional. The only thing that was BAD, was the coleslaw, that tasted like vinegar. I asked the server and manager for a side of mayo to cut the taste, but they both said they do not carry it at Red Lobster. Why not??...Hmmmm. read more

The food was hot and delicious. I especially enjoyed my salmon. It was cooked perfectly. My husband's steak was overcooked though. Overall, we were pleasantly surprised with all of our meal. The services was good. Our server was very nice. She did slow down at the end of our meal. So it wasn't a home run. The ambiance was good. Lighting was good. Temperature inside the restaurant was good. You still got it Red Lobster !!!!!! read more

Haven't been here for a while. Stopped by today and was amazed. Great foods, great deals and great service!!! We enjoyed the special of shrimp and lobster, amazing... Can't pass up the old times memory read more

Red Lobster - 2 course lobster - Seafood Near Me - San Bernardino, California

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This location takes forever to take your order and no one goes to check up on you even after 20 minutes of being seated. Appetizer came super late and when the rest of the entrees arrived. Server was nice but everything was super slow. Will not come again. read more

Decided we would order take out for Mothers Day. Drove 30 minutes each way. Waited 20 minutes longer than they said it would take. Got home very excited to celebrate with my beautiful wife, and... one of the meals was missing a lobster tail! We paid $150 and they show so little care about their customers? read more

Food was good. Though. I can't believe there is NO Lemons/Lime in a seafood restaurant. I can't understand why management can go to a local grocery store to get some. read more

It's been a while since we visited this place. The service was great with no complaints. However, the orders took too long to arrive. I noticed they were short-staffed, which seems to be the cause. Personally, I don't think it's the staff's fault but more of a management issue, which might explain some of the bad reviews. I'm giving 4 stars because I see the staff doing their best under the circumstances. My food was good, though the lobster was just okay. The biscuits, as always, never disappointed. If you're planning to visit, be prepared to wait for your food. The ambiance is super chill. read more

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My wife and I went on Monday evening to enjoy the endless shrimp special. Our waitress was Ariana. She was everything a waitress is supposed to be. We had a discrepancy in the pricing. On the app it said all you can eat was $24.99 but on the menu it said $29.99. Ariana quickly got her manager involved and for the better sake of business he gave us a 20% discount to bring the price back down to approximately $24.99. It was nice to see that the manager immediately resolved our issue. We enjoyed our shrimps and Ariana made sure our plates were never empty more than a few moments. At the end of the meal she offered desert, however we were stuffed from eating all the shrimp. Thank you Ariana. Keeping smiling and we appreciate your hospitality. read more

If I can give it no stars I would. I went in and got seated very quickly and the waitress Katherine came a couple of mins later to ask what we wanted to drink we ordered 3 waters and 2 alcoholic beverages, the bartender came like 5 mins later with the alcoholic beverages and no Katherine with the waters and this was already like 15 mins later after ordering. I finally see her and waved her down and asked if I can get my waters she then replied oh yes sorry i had forgotten! Still another 5 mins passed by and no waters. Mind you the restaurant was empty with only 2 more tables occupied and I received water almost 30 mins later! Then we received our food an hour after sitting. We ordered seafood boil bag (mariner with roasted garlic butter and extra spicy) I saw the bag and noticed it looked plain like if it was only garlic butter and no spice (I'll add pictures) and I let Katherine know that the bag looked like it was only garlic butter with no extra spicey and Katherine tried to gaslight me by telling me that she wrote it down and that it was in fact extra spicey and I let her know that the bag looks other wise and she kept telling me that it was what I ordered and I kept telling her that it wasn't that it looked like it was only garlic butter and she told me she would ask the cook and I told her yes please! She then left and we were sitting there another extra 10 mins waiting on Katherine and when she finally came and said "I let them know and they said they'll bring out the spice if you guys would like but I don't know how you would mix it since I already did" and I told her it's fine we'll do it. another 5 mins later a guy comes with a plate of the missing ingredients and my wife goes and opens the bag so he can pour it in and he said "was she expecting me to pour it in" and laughs so I grabbed it and poured it in and we mixed the bag ourself! If I knew I would be gaslighted into my food being right when it was clearly not and having to mix my own food when it was they're mistake and having to eat like an hour and 20 mins later I would of never gone to that restaurant and I don't think I want to go back! Pictures will show before and after the extra spicey ingredients read more

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The setting is great and calm. Not crowded afternoon. The staff is receptive and check in on you consistently if you need anything. Food is delicious. Would recommend if you are in the mood for sea food and good drinks! read more

Red Lobster - Fish and chips and Blackberry Smash. - Seafood Near Me - San Bernardino, California

Rice was so hard and steak was over cooked. I asked for medium well steak and it was cooked way too long. Rice was cold and crunchy mash potatoes was ok and lobster was blah. I love red lobster but I have no idea what happened this time. read more

I have not been to this Red Lobster in a really long time, but I am coming back. The service was great! We were greeted as soon as we walked through the door. The host, server and manager were great. It seems like they were all working together as a team. We never felt unattended. There were other guest that were receiving great service as well. The food, drinks and FOOD was amazing. Thank you for the great service! read more

Husband and I decided to try this after many years of not going, let me tell you they have the best Caesar salad ever, the food was very good. Hands down the best Customer Service ever from the host from the server to the managers amazing service read more

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My family and I really enjoyed our time at this location. A wonderful service group, and the Manager was very attentive. We will be returning soon. read more

It was our first time visiting a red lobster and it did not disappoint! As soon as we walked in everyone was welcoming, and attentive to making sure our experience was great, The food was amazing! The cheese biscuits are incredible, everything our server Mercedes suggested was amazing. She made sure to take care of us and was attentive to giving us great service, I'll be back- the terminator read more

Utterly over-priced for the quality of food. Nothing special here, just deep fried awful pre-packaged food. I can do that at home and save a small fortune. Not worth it, read more

Food was amazing, got the mariners boil. Clean restaurant. Josh our server was great. But for some reason the host sat my party of 4 in this big private room and it felt like we were separated from the fun vibes of the establishment. Oh well! read more

Red Lobster - Seafood Near Me - San Bernardino, California

We go here often for lunch because of the delicious and healthy Salmon Bowl and of course those yummy biscuits! The service is always great. Zach was our waiter yesterday and he was so gracious, kind and is now part of our family! read more