5 STAR EXPERIENCE Stopped in for dinner after a family outing regardless of having an early dinner at home. I was basically set on not ordering anything as I did not have much of an appetite. Moreover, just about anything I may have ordered was going to be about a $20 spend. David, was the server for our table that night. I was just about set on NOT ordering anything as I was just accompanying my family for dinner; David, however, was able to make some great recommendations for something to order. He recommended something under the "3 for me deals". That recommendation pulled me in! I ordered the smash burger - aka the Big Smasher. I ended up enjoying it more than I expected! Thank you David for the top notch service and for knowing the menu well to give a great recommendation. The 5-star review is for David and his excellent, friendly service. Date of service 3/14/26 between 9:30-11pm. read more

Happy Holidays. My honey took me to my favorite restaurant today. Chilis in San Bernardino. I love their menu. There is always something new and tasty. OMG I wasn't disappointed. Today we sat in the bar and the gentleman taking care of us, Al, was fantastic!! He helped me with the menu. He changed a few things me for me and it was Superb!! Thank you Al. read more

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We were seated fast, food was great! and great service from Catherine!! We will definitely be back to this location.

The restaurant was super busy on a Sunday afternoon, but that didn't stop of from being seating within 5 minutes and helped. The hostess was lovely and accommodating. Our server Erick went above and beyond to provide amazing customer service. He provided us with a variety of options that fit our budget and offered sauces I didn't even think to add. The environment was perfect, not too loud, but still can enjoy the baseball game. I'm definitely coming back for that amazing customer service! Shoutout to Erick. That's future manager material! read more

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Chilis used to are go to because the food and service were awesome! Unfortunately now it's hit or miss. Sometimes you get good food and service and sometimes you get meh food and sour service. I absolutely hate places that aren't consistent. A lot of the new employees suck! They have no sense of what customer service is. Not, sure if we'll be returning anytime soon. read more

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Today was a great day the food, the service and the ambiance, everything was just perfect.

I love the QP burger good size at a great price how long will their chips and salsa the burger comes with fries and a salad

Just left Chili's w/my family. Our experience with our server Ariana was beyond exceptional! She was on point on everything and checked with us periodically (thank you, you're amazing). We dined in at this location for many years, the services provided tonight were excellent. The time we checked in to being seated and served, thank you for making this evening enjoyable and keep up the exceptional experience. (E. Hospitality Ln) read more

3 of us went and the only thing that was at least average was the ribs and it cost a heck of a lot compared to all those deals they commercialize. I don't think I will be coming back again for another 5-10 years. For the price we paid, we could have gotten much better food at Outback or BJ's. read more

Arianna was a wonderful servers. Smiled non-stop. My husband's coffee was late coming, so she took charge off the bill. He asked to take the rest of his tortilla chips home and she brought him fresh new chips. My Chipotle bowl was delicious and big! My husband's smash burger was very good read more

Waited for a good 10 minutes before anyone came to tell me I had to go wait somewhere else for my pickup. When I told them my name they said okay and went and gossiped about work. My order had said it was ready for past 10 minutes at this point. Dont expect much out of San Bernardino tho read more

After 10 yrs ago, ( bad experience) and a gift card, decided to return and try it again. Fajitas for two was edible only., first the plate was not sizziling and barely warm...Chix and beef were dry and barely warm, ...all the sauces and peppers on the bottom... no dinner plates as if we had to share the pile of what not onto the table. Asked for plates , got 2 coffee cup saucers. Couldn't pay me to go back. Waiter was a bit indifferent and kept the loose change returning paper only ( "we don't have the change!"). read more

The food and service is good. The 3 for me is a great deal. I visit this location once a month. The only thing I would say , it gets busy so you might have to wait to be seated. I recommend this location. If you sit in the bar area Gabe is a nice bartender and server. Regards, Mrs. Fields read more

We came today to try out the new Nashville cheese sticks and Boi let me tell you they did not disappoint. They're fire. We also got chicken and shrimp pasta which I ordered with extra sauce and they didn't hesitate to bring me 2 cups of that sauce to put more on my pasta the waiter was very super nice very friendly. Make sure that we had everything we wanted. I love the atmosphere here really made me feel at home so you guys gotta go check them out read more

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Great service today . I've been to Chili's tons of times . Today was. Great day to eat here . Found a table at the bar area. Which means HAPPY hour . Unfortunately no more food items on happy hour . But I was able to snag some 5$ beers. Food was great had me a triple dipper with some egg rolls. Big lith bites and buffalo bone in wings. Great way to end the night . Service as fast and very efficient. Busy day for a Thursday but with Xmas around the corner it's given read more

Bring my family here very often . Decent steak for a decent price they always update their menu too with new drinks, appetizers , and specials . Good food and very affordable prices . Dia is a very good server and the seating is always good, they try to sit you down as soon as possible. Very family friendly loved watching the dodgers play the World Series and eat here . We Will be coming back again soon thank you . read more

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-- Do NOT eat here If I could give negative stars I would. I ordered a to-go meal, drove home, opened the bag -- and it was completely wrong. Not only was my order incorrect, I paid extra for add-ons that were nowhere to be found. I called back, snapped a photo as proof, and the woman on the phone (Serena -- or "Serenity," whoever she was) lazily scribbled my name and number and promised a manager would call. That was this past Sunday. Crickets. I called again yesterday and spoke to some guy who was "covering" from another location; he couldn't -- or wouldn't -- help either and again said a manager would call me back. Still nothing. No apology, no refund, no corrected order, and no follow-through. That level of incompetence and disrespect is astonishing. This isn't a one-time slip -- it's a pattern: take the money, give the wrong food, ignore the customer. Poor food, worse service, and zero accountability. Save yourself the headache (and the extra cash they'll gladly take) -- go somewhere that knows how to actually serve customers. Avoid this place. read more

Chili's - Wrong order - American Near Me - San Bernardino, California

My wife ordered DoorDash from Chili's and Redlands these are the ribs I got they look like they've been eating already they are not worst ribs I've ever had I'll probably never eat there again it was hardly any meat on them!! read more

Chili's - Picture of ribs from takeout - American Near Me - San Bernardino, California

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Our latest foray here with friends was a mixed bag. My Fajitas Trio of shrimp, chicken, and steak were very good, and I was even given more Flour Tortillas without charge to support them. But an order of Guacamole arrived ice cold at the table, and Diane's Chicken Crispers were overcooked. French Fries were okay. An included side of Black Beans was excellent. And Diane's side of Mac & Cheese was delicious. Service by Lola was very good and responsive. And, booth seating was comfortable enough. read more

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After reading the reviews on this particular Chili's we (group of 3) went in nervous about our dinning experience because of the reviews but after the diner we were all raving about how the experience was. The waitress was phenomenal and consistently viewing our table and bringing us refills on our drinks and chips the whole time (before the drinks were even fully empty). She was super nice and payed attention to us and all the tables around us. The food came out fast even for the Chilis being super packed. All the food was hot and delicious/well seasoned . It is a Chili's so you expect what the chilis experience normally is but this chilis was fast, clean, and delicious. read more

My boyfriend and I had a gift card that we received on Christmas to Chili's and so we came here to use it this past week. It was our Anniversary week and we thought we would celebrate a lunch here. And that was the best decision we could have made , regardless of using the gift card our visit here to Chili's was a special one too. The Atmosphere here was such a pleasant one from the very beginning just walking thru the front door and right away being treated so welcome. Our servers name was Adree and what can I say but she was the one of the best servers we have ever had, here in San Bernardino area or anywhere. Adree was attentive and sweet and most of all she made our visit here so very special indeed. Not alot of servers do that anymore in this day of age so when one does they need to be recognized for it ! The lunch was exceptionally delicious as well, hats off to the kitchen staff as well . SO thank you to Chili's for hiring the very best . I recommend your establishment Highly read more

Honestly I used to love coming to this chilis, I've visited with family and friends but this last experience really ruined this location for me! When my family and I walked in it was pretty slow but I don't expect food to come out like the speed of lightning, that's simply not how that work so I'll definitely be patient. Now to the problem here, we were sat next to the bar and it was pretty chill, there was a lady sitting in the high chairs next to us and it seemed like she worked there, our server was constantly stopping at that table and talking to her, we all ordered at the same time, it had been about 20 minutes and everyone else's food came out but mine, by the time I got my food everyone has finished there's. Our server was nowhere to be found and someone new started serving our table. For it being a chill day it was pretty disappointing. At the end we just wanted the check to leave, hopefully the customer service gets better, won't be visiting this one for a while . read more

Wait time is crazy a lot of tables are free but they don't have servers which is not good not good management they have to have more servers read more

Chili's - Wait time is crazy here there's not stuff to work a lot of table are free but they don't have servers which is so bad a famous restaurant - American Near Me - San Bernardino, California

They don't give you an option for steak temperature. Got the fajitas steak & shrimp, flavor way good but the steak was overcooked. I like mine medium rare, over cooked. read more

This is my comfort place, 100%. I have come here every birthday (or have tried to) since I was 12, so around 4 or 5 years or so. Food is great! Usually 10/10 for me, but if not that then the least I'd rate it would be an 8/10. The only thing usually wrong with it is that I eat too much of it and accidentally make myself a little sick cause I love it so much lol. Service is also great usually! Servers are almost always attentive, and when they aren't it's because they're busy attending to other tables when the place is busy (which is totally fine by me). The servers also have nice vibes, almost always smiling which makes the mood feel light. And overall vibe of the place is nice. Casual chattering among other customers and the occasional louder-than-necessary conversation held by some as well lol. The only thing I have to comment on is the cleanliness. It's okay, but could definitely be better. We've come across many tables, and seats, that were sticky or still had some food on them from the last people there, leaving me and my family to clean up the leftover mess sometimes. Other than that I recommend coming here. :) read more

The worst service I've ever experienced it will leave me on the phone for 25 minutes and then when I finally get ready to place my order which was the Chipotle honey ribs that I just ordered 2 days ago now all of a sudden they don't have it anymore or better yet your system can't implement it anymore I will never be back this is the same item I get every week I will give them zero Stars if I could read more

Let me start by saying we had a 25-minute wait and we only waited for 10 minutes. They called our party in early. I was with my daughter and my grandbabies. Our server was named David and he was awesome. He totally rocked. He was very patient with us and he helped with the menus so we know what we really wanted to order so that no money was wasted or food. Our burgers had came out, not well done and we asked them if they can have our burgers well done and the manager Ray came out and he was super duper awesome! He gave us more burgers that were well done And he apologized for them even though it wasn't the cooks fault. I didn't expect that because I was the one that forgot to say well done on the burgers so their staff was awesome. Are you saying happy birthday to my grandbaby? Everything here from the staff to the other guest to the food was awesome. I totally appreciate and love being here and we would definitely come back. Because everything was just wonderful. The music was even awesome. So thank you everyone at Chili's on hospitality Lane. You all are great! Stay blessed and stay great guys and gals! read more

Ordered take out. Food was awful steak nothing but fat and grisle...items missing...they have really gone dow hill.

Horrible experience here. I will NEVER go back. I was watching football game with family and another customer made a racist remark cause we were cheering for the football games. Employees were rude to us and We got kicked out for arguing with the other customer for making Racial remarks. WE WILL NOT RECOMMEND THIS PLACE . AND WILL NEVER GO BACK. Be careful when eating at places like this. They want our money though but ya not anymore. We went to Bdubs and had a great time. read more

Lola, overall is the best waitress. she gave me and 3 other people the best service. the place was really busy but we got our food fast and food was awesome too. read more

Went in today for dinner had a good time before the 3:30pm rush but had a great time didn't feel rushed. Had a great server didn't get his name white dude. Thank you! read more

We seated right away. The server did take pretty long to come and take our order and she was not attentive with our water drink refill however, other than that, the food was pretty good. The steak is not that great here. It's pretty chewy and has pretty bland flavor. read more

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Me and my husband come here all the time because of the price super cheap and the food delicious not to mention our server his name is Marty if u come to chillis just ask for him super attentive super nice and love that his always on top of he's game. The couple of times that Ive been here I always ask for him . So plz plz DONT HESITATE TO ASK FOR HIM AND GIVE HIM A GREAT REVIEW. Maybe he'll get promoted one day . read more

Chili's - Crispy Chicken Sandwich - American Near Me - San Bernardino, California

Great food with great company. Minor complaint is the table and seat is rather tight, so not too much room to move ourselves or the plates around. I got the $10 Lunchbreak combo of boneless wings and Southwest chicken soup. The meal was good and fulfilling and good price. read more

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The food in the service was amazing and so was the waitress her hospitality was outstanding. Catherine and so was the atmosphere.

Everything was great and services was amazing. One of favorite place to dine out. I will be back soon for sure!

Every blue moon somebody will make a chili's request. OK let's go to Chili's. They usually don't have anything for me. Looks like today's gonna be a pescatarian day. I hate eating animals ! Absolutely nothing else to eat for me here. Come on guys, you can have a vegetarian option . Unfortunately, everything went wrong for my cousin order. From the table being wobbly , Silverware being dirty , food too spicy and our drink order was wrong. All a case of miscommunication . Listen when I go out to eat, and I finally get to a restaurant and want to try to make the best out of it. I'll hold my foot on the table so I won't move around . Let's just tell the waiter politely . Even though it was clear on the menu that it was gonna be spicy. Thank God Our waiter Andy was so helpful ! Attention management we love our waiter, Andy! #5StarsForAndy#VegetarianOptions read more

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The food at chili's is always amazing tastes as it should everytime, great vibes and good pricing as well would definitely recommend

The service is always grade A staff is always friendly and upbeat attitude the restaurant is always clean the food is always delicious

Went to Chilis to enjoy a nice dinner and left disappointed. I went here on Monday with the fam just to leave early. Went in got a table pretty quick which was good. After being seated we were looking at the menu getting our order ready. After 10 minutes of waiting we decided to give it another 5 minutes before deciding to leave. We observe the staff serving and taking orders but we just sat there waiting after giving them 5 minutes we decided to call it a day and leave. We left and decided to get something else to eat. The table was also sticky. read more