I showed up for the endless shrimp. Now they only do it on mondays. That wasn't in the commercials. I left and didn't eat here. I hate it when places advertise one thing and than do another read more

Terrence is my server. Since it was my birthday, I decided a feast was desired. I got a 9oz pour of Oyster Bay Sauvignon Blanc. I ordered the Lobster, Shrimp & Salmon combo with 1/2 lb snow crab add-on. Terrence brought out 2 Cheddar Bay biscuits and a large side salad with plenty of blue cheese dressing. Very fresh lettuce and hot biscuits. My plate of grilled shrimp on a skewer, large piece of baked salmon and rock lobster tail was great. It took a while to crack the snow crab. It was sweet. I got a 2nd 6oz pour of the Sauvignon Blanc. I went big time with the Chocolate Wave dessert, a large piece of chocolate cake. The restaurant was maybe 20% full, but it was a Wednesday. The floor was clean and comfortable inside temperature. As a frequent customer to Red Lobster, I had a 20% off digital coupon. Nice meal and good service. read more

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Was told a "couple minutes wait". Twenty minutes later we were finally seated. Fifteen minutes later, we left (no water brought to us nor order taken). They were not busy. read more

On this visit, we did takeout. We were not sure how it would be, but it was hot, delicious and complete. The employees were friendly and the food was ready on time. Takeout is a great option when someone is unable to easily get in and out of the car. read more

Excellent food. Fast service. Ambience is cozy and comfortable. Worth the money to go and get a daily deal or a lunch special. Check website for daily deal meals! read more

The food was OK, but absolutely took forever to get my food to talk to my waitress to get my bill to get more food when it was so dead in there no excuse the ambiance was very sad read more

We waited to be seated, after being seated we waited again to be approached. After we ordered we waited for our food. Ask these waits were much longer than normal IMO. I was extremely disappointed in the fish and chips portion size and presentation were lacking. I could have given more for my money at Long John Silvers. The staff was not rude but, they didn't care either. Poor leadership I think. I'm sure I'll get a response on here with an apology. What should really happen is someone in the organization should address the root problem. It sucks when we spend our hard earned money and our only recourse is to not go back. I project this one will be forced to shut down as well. Unless someone gets ahead of it. read more

One of the worst meals any of us have ever had. The salad was spoiled, the seafood was mushy and steaks severely overcooked. We went here for a birthday and I don't think I will ever go back. There was no one in the place which is a red flag but upon entrance there is an aquarium full of lobsters. Red flag #1, dead lobster in the aquarium and the other lobsters were eating it. read more

I wish I could give these zero stars. Worst service, drinks never refilled- we were there an hour and a half. I asked for a water 3 times and got it from someone other than our server and hour into being there. My kids salad wasn't brought and when we mentioned it to the waitress, she said "oh okay, do you still want that?" The food was terrible, absolutely awful. The crab legs hardly had any meat in them. Inexcusable, especially with the price of the food. We will never go back. read more

Unfortunately, our experience wasn't great. Our drink order was taken quickly, but, unfortunately, it took a long time to have them delivered to the table. Then when it was time to order, we had another server. Again, our food took a very lengthy time to arrive during this time drink refills, and fresh biscuits.Were few and far between as well. Once our food arrived, it looked good, but the taste was lacking. Food was very bland. We all left very disappointed and probably won't go back. read more

Waited 2 hours for party of 6 to come out and was still missing items. Manager said they were short handed due to the new seafood boil promo read more

Food was terrible! We waited almost an hour to get our food, 2 bowls of soup and a flat bread, and a few shrimp. Soup was cold, tasteless, chowder was like an off brand Canned soup. Cocktail was not a cocktail, pure juice. We will not go back. The server was not at fault, she was continuously checking with us and keeping us informed of what was going on. We could have fed 6 people for that $85 bill. You must have a terrible manager there, most of the staff had no idea what they were doing. read more

The food was fresh and well made. They have taken crab Alfredo from menu which was sad. That's why we came. Shrimp Alfredo was not as good. I had steak and lobster. Steak was perfect, lobster a bit overcooked. Side salad was excellent. Fried shrimp was very good. Was a little worried because of empty parking lot but I was surprised by happy, excellent wait staff and good food. I recommend trying it again if you have had bad experiences in the past. read more

For the first time, I was disappointed in my meal at Red Lobster in Pueblo, CO. When 2 friends and I ate there on Saturday, Sept. 13, 2025. We arrived at 4:30 pm, looked over the menu and ordered. We all ordered baked potatoes and were told that only one was available. My friend and I planned to share that one, but couldn't because it arrived heaped with sour cream. I had ordered mine with butter only since I can't eat sour cream. We had been told it would be 40 minutes for the other two, and sure enough, they arrived after we had finished our meals. Needless to say, we brought them home with us, but a warmed over baked potato isn't as good as one hot out of the oven. Secondly, I ordered the Admirals Feast, which comes with scallops. To my surprise, they came as little lumps of fried dough with tiny overcooked scallops inside - not worth eating as the had no scallop flavor or consistency at all. The shrimp were good, and there was a lot of fried fish (maybe to make the plate look fuller since the little pile of fried scallops was unimpressive, to say the least). read more

Not crowded, got seated across from bar with no bartender. Looked over menu, waited, waited, and waited. Nobody came to our table. Got up and left. Female manager and waitress gabbing at hostess booth. Said we were leaving as there is no service and not even a bartender. Guy was waiting at the bar with no bartender. The manager looked shocked at us as we left. read more

Waitress was terrible, restaurant was so cold I wanted a blanket, parka and fire. Now the food..... Gordon's in the Safeway frozen food case would have been just as tasty if not better. Very sad! Feel like this maybe why so many have closed. The price was highway robbery read more

Heard they were closing and we decided to come one last time. Price was decent for everything we got and everything was delicious. Worst part was the light over the table that shines right in your eyes when you eat. Service was great, Terrance was an attentive server and made sure to keep re-filling our waters and get us everything we requested. read more

Red Lobster - Receipt - Seafood Near Me - Pueblo, Colorado

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Steak was beautifully good. Better than Outback! service and management was working also love to see that. Waiter was also very good. And left a good tip. thank you red lobster. read more

This is our wedding anniversary dinner and we were disappointed with the food and ambience. So when we sat we had a small issue looking at the light it was a hair hanging from it. Ewwww. Food was mediocre at best. Husband stake was overcooked, the mashed potatoes with the lobster was very salty, my margarita glass was chipped.... What else I can say. Just because is Pueblo, CO doesn't mean that people coming here doesn't have standards and specially with the high prices. Ugh. read more

I need to start by saying, I completely understand we are coming out of a pandemic and there are a lot of cautionary measures put into place. With that said, we called ahead and asked about a wait time to which the response was 45 minutes. We agreed to the time and the young girl took my name and cell phone number down and said we would be texted at 6:45pm. We waited the alloted time and after 10 additional minutes walked in to the restaurant and our response was, the call ahead isn't a reservation and there will be an additional 40 minutes we need to wait. Another couple walked in and asked the wait time to which the response was 1hr. So basically calling ahead penalized us with a 85 minute wait. Rather than acknowledging there may be an error the Manager, Shelby elected to use a very rude tone and proceeded to ask me, "Is there something I can help you with?". No introduction as to who I was speaking to or anything. She also let us know a call ahead was not a reservation, because the three times we were told before were not enough. I asked, since we called ahead we will now be pushed back and asked to wait longer. I then asked if we would have walked in at 6 would we have been sitting down now, and she said yes. So my issue is the delivery of the message when u call in. It would have been easier to just tell me over the phone that Information. This experience was definitely poor management training and poor message delivery. Shelby did ask us if we didn't mind sitting at a table we can get sat now?? I did not understand that either. I feel there was an error in the seating order and it was just not owned up. Instead we were told calling ahead and giving our name and phone number and being given a time to be here was not a reservation. Luckily our server Kylie, was very pleasant and recouped the experience. Food was good and all the attendants who worked with us from that point on were very pleasant. I hope after at least 3 months being open for indoor dinning there would be a much clearer message of how the process of seating works (whether it be call ahead or non reservation as they said) and definitely a much more welcoming and professional way of delivering it. read more

Great service! Mgr goes above and beyond what is required. Love a restaurant that goes the extra mile and is happy to do it!

Lobster was very mushy. When asked why they had such poor quality lobster, they had said it was due to elevation. Customer service was a little slow. They had replaced the lobster orders and had said we could get free deserts to make up for the poor quality. When we got the bills the server had said her manager made her charge us for the deserts. First time customers and not a very good experience. read more

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Well, I'm not a Red Lobster fan, or for that matter a chain restaurant fan. That said, the service from this place was amazing. We ordered a dozen raw oysters and when our server brought them out she realized they were small and immediately threw in another 1/2 dozen on the House. I ordered the petite ultimate feast, but our server didn't get the order in before 6:00 pm. So she gave me the full size feast at the petite price. Best service in Pueblo! Food was top quality. I do recommend this place for excellent service. read more

We wait less than 5 minutes to be seated. Our waitress was really nice, always smiling and continuously asking if we need something. The food arrived quickly and everything was good. read more

Red Lobster - a plate of tortilla and chips - Seafood Near Me - Pueblo, Colorado

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Too bad management doesnt care about customer satisfaction. Got seated, my wife ordered a rum drink which was the first to be ordered, nearly half hour and several excuses it showed up after the food was on the table. My silverware did not looked washed at all with greasy appearance and food particles still on fork. Then our food showed up, shrimpwas good but the long grey and black hair wrapped around and attached to french fry was pretty gross. I showed the waitress the hair and she was going to talk to the manager, no apology no manager showed up but i got charged full price for the shrimp, fremch fries and a long hair attached to the french fry. Now wait, these people were hardly busy but it took 20 minutes to get the check. So your time means nothing and hairs are complimentary. Our lunch took 95 minutes from start to finish. read more

We ordered takeout on New Year's Eve we ordered once in the afternoon and again in evening was severely disappointed both times the afternoon order was lost and late from the time we were told it would be done. The evening order was ordered an hour later still not done was instructed to stand by the Togo sign was not acknowledged once in over ten minutes of standing there leaning on the bar not a single person. I will never spend another dime there since the food was lacking also totally not a good place to dine. read more

Seafood always great, excellent drinks and management very attentive, wish more bar variety and larger bar area, but understand that's in the works. read more

The food was good though much more expensive but my goodness it's a big restaurant why seat everyone in one tight area? They immediately seated a family with crying babies next to us. Not an enjoyable meal that and a server that gave marginal service. Won't be back for quite a while. read more

Ugh, this hurts to write. This has always been my "special occasion" restaurant, but not anymore. This place was a complete cluster on Mother's Day. The curbside set up was a mess, it took around 30 minutes to get our food, 3 separate people asked for my name. We ordered the ultimate family pack, almost $150 worth of food. When we got home, we were missing the crab legs and crispy shrimp! I called the restaurant back and was placed on hold for over 10 minutes. I had to call back again to talk to someone and never could get a manager on the phone. My husband returned to pick up our missing food and had to wait an additional 30 minutes to get it. By the time he was back home and we could eat all the food was cold. Pretty much ruined my day. I've emailed corporate, so we'll see if they can win me back. read more

Horrifying service. Overpriced waited 2 hours for food, as we told them we no longer wanted the food they finally brought the wrong orders out. This place would make so much more money if the owners actually cared about their business. Never coming back read more

Food was great and the service was just awesome! Erin, our server, was very accommodating and you can tell that she enjoys her job. She was very friendly and thoughtful. I'm glad we stopped here for dinner. read more

Wow! What an amazing meal we just had at the Red Lobster in Pueblo! It's a Sunday afternoon. We were heading back to Denver after a great weekend in Taos. We arrived about 1 pm. The hostess was welcoming and we were escorted to a pothole by the window. On our way, we passed many familes and customers obviously enjoying their meals. It took us a while to look through their extensive menu, but the knowledge waitress helped us zero in in on some of the lunch specials and beverages. It was so hard to choose, but we both landed on the New Orleans salmon. It came perfectly prepared, along with a salad, steamed broccoli, rice pilaf. So nice to be able to sip on a glass of wine while we waited the 10 minutes for our food to arrive. Oh my, but those house special biscuits were a treat!! We were even given a few to take home with my delicious leftovers( my husband ate all of his, so not sure what he will be having for dinner when I enjoy the rest of mine- maybe the biscuits??) I would definitely return to this fine restaurant again read more

We came to the restaurant tonight to have dinner at the bar. We were hoping they just had a bad night last week. We weee told by the host the bartender was too busy to take any more guests. We walked and looked at the bar and it was empty! Nobody was sitting at the bar and it was wide open. The dinning room was dead as well. Not sure what is going on with this location. One would think after leaving a less than par review from our last visit someone would reach out for additional feedback. We have never seen a manager on duty. read more

Our server Savannah F was amazing. She checked up on us at the right time. She was very knowledgeable and patient with our questions and request. We highly recommend Savannah F if you visit Red Lobster!!! read more

The service and wait staff was amazing, but the food needs some work. We ordered broiled white fish with broccoli. Needless to say whitefish was half cooked, under seasoned and broccoli undercooked. Coconut Shrimp on the Burnt Side. We also ordered calamari which was amazing. Biscuits on point. Once again waiter was amazing and super attentive. Will return in the hopes it was a one up and just a bad day. read more

Great food, but deplorable service. It took them nearly 30 minutes to take our order. I ordered the unlimited shrimp, which was a complete lie. The waiter never came back to see if I needed any more shrimp. We finally flagged a kitchen staff member down to ask for more. 20+ minutes later they brought me 4 pieces of shrimp. We then had to wait another 20 minutes for a check. Ended up leaving hungry and thirsty since there were no refills. read more

Go elsewhere. Really. Those poor lobsters in the tank. I wanted to pull a PETA, reach in, snag them and let them go somewhere rather than see them wind up a mediocre meal at a mediocre restaurant. Seriously. Lobsters trying to subsist and dying miserably in the mountains of Colorado would be preferable to having this restaurant end their lives in pursuit of what they call Cuisine. Digest that for a moment. Lobsters trying to live in the mountains. Its the only thing you will digest when it comes to Red Lobster of Pueblo. The atmosphere when it comes to this place isn't bad. Its a little on the dim side, to enhance the mood or to keep you from looking too closely at your food one never knows, and we were sat pretty quick. Which is nice. So now we want to throw money at you for poorly cooked sea food.... First off. Sunday evening. Hey there welcome! Of the 5 fish we have on the menu there are only 2 types left. Really. OK then someone needs to do better purchasing and logistics, but I digress, it is Pueblo after all. SO lets start with some Calamari. Cool here it comes. Bread-y, doughy, ranch and marinara sauce. Actually there was more breading than squid which was weird. It was like they dumped The contents of the mixing bowl, with calamari rings and excess batter all into the fryer. Oh they also do red peppers in with this..why? Who knows its Pueblo after all. What was left on the plate after we had had our fill was a big plate covered in greasy deep fried bread. Seriously, the ratio of calamari to bread was about 60/40 in breads favor. Goes over amazing in Missouri I hear..they love anything fried and in abundance. I guess the idea for me is that when I order Calamari. That's what I want. Not a plate of deep fried bread with a side of peppers and squid. OK so the meals come. Couple of dietary restrictions at the table, nothing bad. Wife and I mostly do low carb as she is diabetic and our guest had some surgery that limits some intake of certain types of food. Nothing too crazy though. My wife had the salmon and asked for it a little on the under done side. She eats enough seafood to know that when you get salmon at a restaurant its usually dry when over done. So order it a little under and it should be better. Waitress: ' I don't think we can do that' Now sit here and ponder the first three words of her statement above and you can see where this is going. Back and forth a little, tip going down with every back and forth, we finally get her to ask if they can do it that way. Side of broccoli with that too. I did the steak with a shrimp skewer and broccoli. Our guest had the tilapia and 3 sides of green beans with no mushrooms. Its that weird digestive thing and she likes green beans. OK so salmon when it arrived was overdone and dry. (What did I tell you? For the folks at home that's what's known as irony). The broccoli on my plate and on my wife's I would not have served. It was dry, yellow in parts and completely unappetizing. Its actually my favorite vegetable and I wouldn't touch it. My shrimp skewer was nowhere to be found. Our guest got her tilapia, 2 sides of beans and a side of that disgusting broccoli that no one would touch at the table. They must have had a bumper crop of crappy broccoli back there and just wanted to pawn it off on the Sunday night crowd or something. I can see that conversation: Cook to Manager: "We have too much broccoli, and its almost inedible' Manager: 'Lets start giving it to people whether they order it or not!' Cook to Manager: 'Yeah its Pueblo. No one will know any better. They think Broccoli is supposed to be yellow with slight hints of brown' We called the manager over at one point and yeah, he said that those vegetables should never have come out of the kitchen. None of us touched the "trying to be green but not quite succeeding" vegetable. I wanted to live damn it. The green beans were glistening with some kind of grease and our guest ate a few then left the rest. My wife ate about a quarter of the salmon then didn't want any more. She had some shrimps that came with it and the whole thing went into a doggy bag that went into the trash the day after. My steak was really covered in peppercorns, I suppose some like that, though I tend to like it a little less. meh. I ate it and it was ok. The shrimps arrived after the fact (cold), I had one and then put the rest in my wife's doggy bag. Why let the restaurant throw it away I say. We should just take it home and toss it ourselves! We got the bill. Paid it. Left. We didn't eat most of our meal as a great amount of it was inedible. Manager didn't seem to care about that of course. Hey its Pueblo after all. Where else are you going to go and their quality reflects the fact that there isn't a choice in town. We aren't going back. read more

First we had to wait 25 minutes to be seated. The place was empty. I counted 8 tables that customers where at. Another 25 minutes to get our drinks. We had to ask for our salads (that was extra). Then right as our salads were there our meals came. My husband was trying to ask for melted butter. But the waitstaff was to busy messing around in the kitchen. And when his food was cold we asked someone passing by. He thought it was funny and laughed. We talked to the manager. He tried to make it right. But I overheard a conversation where our waitress back talked him. As we were in the parking lot the waitess came out as if she was going to fight us. How getto Pueblo is getting. Red Lobster was a super classy great food . Now it's a expensive dump. Staff in t shirts and bad service. And not so good food. We knew we should have gone to Colorado Springs to Juicy Seafood. Oh it was my husband's birthday. read more

I'm a big seafood fan, and living in Colorado I know I cant expect greatness. I've always appreciated Red Lobster. The biscuits here are delicious, and something to get excited about. The service has always been satisfactory as well. Overall though, I just feel the food has gone downhill here. In my most recent visit I had lobster rolls. They were tiny, tasted old, and were just a huge disappointment. That's strike 3. I think I will seek elsewhere to fill my seafood cravings. read more

Red Lobster - Lobster rolls - Seafood Near Me - Pueblo, Colorado

We were on a cross-country trip in April and stopped in to this Red Lobster because it is one of our favorite restaurant chains and always has high standards in food and service. We were very satisfied and I especially want to thank our server, Ilyssa, for going above and beyond. She was obviously very busy taking care of a large section by herself (maybe someone was late or didn't show up for work). She was very attentive to all her tables and was in a very good mood despite being overloaded. As we were leaving the restaurant I couldn't help but notice that Ilyssa was in another section helping another server with a large food order. She is a rock star and deserves a raise! (we also left her a nice tip to show our appreciation) read more