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    Red Arrow

    3.5 (45 reviews)
    Open 8:00 am - 10:00 pm

    Red Arrow Photos

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    1 year ago

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    11 months ago

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    6 months ago

    denied service, and no refund provided. do not use this bus service as they will leave you stranded

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    2 years ago

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    15 years ago

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    12 years ago

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    14 years ago

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    15 years ago

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    4 years ago

    had to make an unexpected reservation change and the admin staff were very helpful - such a pleasure when customer service is a priority

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    8 years ago

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    10 years ago

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    12 years ago

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    Page 1 of 2

    Review Highlights - Red Arrow

    On the 21 Jun 2017 my wife and I booked the 1200hrs bus from Edmonton to Calgary and oh how surprised we were.

    Mentioned in 20 reviews

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    Ebus - greyhound remains advertising dated  as of year 2021  whar does your office noe we the public don't? I was told it was closed

    Ebus

    (5 reviews)

    The Ebus is a decent option to travel between Edmonton and Calgary. Booking online saved 5% off…read morethe fare so it worked out to be almost $88 for a return trip. We boarded at the south Edmonton location where they have an office with seats, washroom, and vending machine. There's also a Smitty's right beside the office. Unlike the Red Arrow, there's no assigned seating but there were 2 seats next to each other. Although it wasn't as full capacity on both trips, some people did have a seat mate. The power outlet and wifi were great when the connection would work. The seats were fine, and I appreciated the stop in Red Deer to get up and stretch and for a bathroom break. The bus does make a number of stops including at the Edmonton airport and CrossIron Mills so it did seem like a long ride. Before Ebus was an option, I would take Red Arrow. That ride is definitely more comfortable but the cost is almost twice that of Ebus so it's nice to have this option.

    I always choose ebus and red arrow. They are good and comfortable BUT my one trip…read more.. i had a trip from calgary to edmonton oct 23, 2022, 4:05pm. bus number 5728 and the driver's name starts with a B (not going to mention HER name cuz its just embarrassing). bus left at 4:05 and a young man was running towards the bus not so sure if he's going to hop in or get his stuff from the bus. we were yelling at the bus trying to get the drivers attention as well as the old man that was organizing the luggages. young man kept on running towards us til the stop sign but the driver just ignored him. we were yelling and they said "its fine, disregard him" that is so rude and unprofessional from them and they should be embarrassed. There were a lot of passenger yelling but was ignored. that young man ran and lasted for about 3 mins. I felt bad but there was nothing that we can do but just get the attention of the driver and the other guy. I hope this can reach their head office. Very unprofessional of them. Be sorry.

    Golden Arrow School Buses & Charter Service

    Golden Arrow School Buses & Charter Service

    (6 reviews)

    WARNING TO PEOPLE LOOKING FOR SHUTTLE SERVICE: We attended…read morea wedding this weekend (Saturday, June 21st) where Golden Arrow was shuttling guests to and from the venue. I have NEVER witnessed such poor execution and lack of service/resolution. Upon arrival, the bus driver disregarded event signage and dropped the entire crowd off right where the Bride was standing before the wedding. Two people stopped and physically spoke to the driver to ask him to turn around, but he disregarded them and the bride was exposed to every guest before the wedding. WORSE, they did not show up for pick up. The bride had to start making panic calls, where the dispatcher LAUGHED at her. The Bride had an entire crowd of people who could not drive due to drinking, at a location where public transit is not available. The insincerity from Arrowhead was just gross. It took an extra hour to get a bus there to the venue for pickup, followed by an HOUR bus ride to the hotel that should only be about 30 minutes away. This is literally what wedding nightmares are made of. DO NOT LEAVE YOUR GUESTS STRANDED! Book literally any other company for shuttling.

    Terrible Experience .. worst experience…read more The bus was late, the seats were uncomfortable, and the driver was rude. The whole ride was chaotic--reckless driving, unnecessary delays, and zero customer service. The bus was also filthy, with trash from previous passengers still on the seats. I wouldn't recommend this service to anyone. Save yourself the headache and choose a more reliable company!

    Red Arrow - buses - Updated May 2026

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