At 30 I just had my first cavity. I gotta say, after this experience I might just stop brushing all…read moretogether! I didn't even feel the shot. I have been coming here since I was little and Dr Neal always took care of me. Dr Thomas has been fantastic since he joined the team and later took over the office. I now live 10 hours away, but I always stop in for a cleaning and checkup when I am in town. Thank you BFD!

Dr, Ryan Thomas is a lovely and kind person!!! On a holiday weekend he took time to cement in a…read moretemporary that fell out even though he was not the dentist who initially installed the dental work. He was thorough and kind as well as an excellent dentist. I would highly recommend him.

Teeth cleaned! Good job! Recommend them to other people! Friendly and courteous gave appointment…read moretimes for the next cleaning!

I have gone to this dentist for years and never had issues until a few years ago. I have always…read moregone to the twins for my cleanings because they are who I am comfortable with. They were friends with my parents back in high school and they actually care about you. Well around 3 ish years ago they switched me away from the twins to somebody else. I was less comfortable and was unsure of her. I went to her two times and just did not get a good feeling from her. She tried to pressure me into buying a electric toothbrush because they are better ( not everybody can afford these ) and just gave off a bad vibe in general like she was very disappointed in me even though I have always tried to have good oral health. Well my last visit i had requested to be with one of the twins when I scheduled and was told I would be with one of them. I got there and was put with Cara. I thought no big deal she seems friendly. We got to the room and we went over the basic things med/ allergies/ new medical History and such. She then looked into my mouth and immediately said I had gingivitis. I brush my teeth twice a day and floss almost every day so this was a surprise to me. She then stated that since I have gingivitis I would need a gingivitis cleaning. I said okay and she started. During the cleaning her bedside manner was a 2/10. She did not seem interested in me and the only time she was interested was when I told her I was a c-pap and bi-pap specialist and this woman looked at me and asked if I had been tested for sleep apnea. As a plus size person I know I'm at a higher risk of getting it but to have somebody in a medical field look at you like that and feel like your being judge due to your weight when all you wanted was your teeth to be cleaned makes your blood boil. I informed her I had been tested twice and both times I came back as not having it. She then never asked me any other questions during the whole session. The cleaning was just as long if not shorter than a regular cleaning and she had to use no special tools or treatments. She told me she wanted me to come back in a month (I will be canceling this appointment) for another gingivitis cleaning. She scheduled me and I went up front to check out when then and only then I was informed that my insurance did not fully cover this type of cleaning and that I now had an out of pocket cost. Cara never mentioned a price change in any way shape or form. I asked for the print out of the bill and they were charging 233$ for the cleaning when it was the same amount of time and effort as a normal cleaning that costs 75$ and is 100% covered by insurance. I was extremely mad at this point and just paid and left. I let myself calm down during my drive home and called the office when I got home and let them know they had just broken the law. Under the Surprise billing act there is a second act inside of it just for dentist. They are to always give a "Good Faith Estimate" for survives provided when a patient has no insurance or their insurance does not fully cover the cost of the treatment. The only time this does not apply to something is for emergency's. They told me they would get back to me and called me a bit later and let me know they would be giving me a full refund but I was still very upset. The "cleaning" she had done had left bruises all over my mouth and still a week later I'm having issues with pain in certain parts of my mouth when I floss before bed. I have already scheduled a new patient appointment with another dentist. I have been going here for 10+ years and have watched the whole place go down hill since Lisa took over and re branded the place from red arrow dentistry to lighthouse dentistry. I would not recommend this place to anybody. For those who don't wanna read the whole thing I'll make a small list for you 1. The twins are amazing if you go here as for them 2. Cara has no bedside manner 3. There office was unaware of the Surprise Billing act and that it actually does apply to them under the Good Faith billing act 4. Lisa lets her technicians diagnose people 5. Lisa only spends 2 minutes if that with you 6. If you look over weight Cara will ask you if you have been tested for Sleep apnea because all fat people are the same. 7. Just don't go here.

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Dr. Andrew Bargren and his wife Dr. Luz Bargren are the dentists at the Lakeshore Family Dental…read morepractice. To distinguish between the two, they refer to themselves as "Dr. Bargren" (the husband); and "Dr. Luz" (the wife). Our children have been seen by both of them. We left our prior (local) dental practice due to it not being very kid-friendly, and they would not allow parents to go into the back room with our children during procedures. We had to wait in the front waiting area. I was not comfortable with that arrangement. So I was relieved and pleased to find a practice that encourages (even requires) parental presence during our kids' visits. Dr. Bargren has a kind, calm demeanor and a soothing voice. He is really great with our kids (ages 5-11). He explains clearly but succinctly - to us (the parents) AND to the children - what he is going to do, and asks if the kids have any questions. He explains things like a patient teacher. During the procedure, he is super attentive to their comfort and is quickly responsive to subtle cues that convey discomfort or pain, like the slightest wince. I've been particularly impressed with how he looks our children in the eye and removes his mouth covering (surgical mask) when explaining things so that they can see his mouth, and he looks more 'human' (maybe less scary) to the kids. : ) My own experience has led me to see dentistry as an art. There is a lot of detail, intricacy and skill that goes into, for example, the forming of a filling to maintain the shape and appearance of a healthy, perfect tooth - and the original tooth - as closely as possible. Dr. Luz is extremely attentive to such detail. She seems to be a bit of a perfectionist in her craft, which impresses me. I've seen her ask the assistant (on several occasions) to redo the plaster mold of our kids' teeth due to a tiny bubble. She wants the work done to the highest standard. She makes the dentist office a good experience for our kids with her positive feedback to them, frequently commending them for being great patients. While these two dentists are individuals with unique strengths, both are top-notch professionals who maintain a great work ethic and high standards of quality in their craft. And from a parents' perspective, it's important to us that they are kind, patient-focused, ethical, and emanate a positive energy that helps our kids actually enjoy going to the dentist. The Bargrens possess all of these qualities. The office staff is also wonderful. The receptionists are all super helpful, accommodating, and friendly. They took time to explain some details about our insurance (and print some paperwork) that was above and beyond our expectation of their duties. They also try hard to accommodate us for emergency procedures. Once when our son had a toothache they were able to schedule him to come in within just a few hours! (I don't know if that's standard practice, but we were pretty amazed.) The office itself is clean, with a nice "homey" waiting area with plenty of comfy seating and good reading material. They have a couple of fun spaces for kids with puzzles, toys, and a train table. They have free toothbrushes and toothpaste out for patients to choose from. And we are almost always greeted as we enter.

Chikaming Dental Center is an OUTSTANDING dental facility! The staff is very friendly and…read moreprofessional. Kelly is a wonderful accounting person. She is always friendly and knowledgeable, taking care of billing and insurance information. I have never had any unexpected charges. Madison, who has had some pretty big shoes to fill, is doing a great job at her front desk position. Always calling to remind patients about their appointments and to take any necessary meds for procedures, etc. And Dr. Matt!? There are not enough good things that can be said about him! Kind, considerate, can explain things so you can understand it, keeps things as pain free as possible, quick but thorough, all that and then some! I know parents who took their child to him and said he was so great with them, putting their fears at ease, keeping the "scary" stuff out of sight, causing as little pain as possible and giving kids time to get comfortable. I went to that clinic as a child, when Dr. Matt's father and his partner were running it, and started again as an adult responsible for my own teeth. Dr. Matt saved what most probably would have given up on. I've not "priced" other dentists, but I feel that they are worth every penny I've spent, even when everything came out of my pocket. You couldn't pay me to go anywhere else for dental care!!

They add to your bill with no explanation. If you ask questions. Kelly treats you like an idiot…read moreand plays stupid. Never can explain why they charged you $350 extra. Use to be a great honest place.

I had a veneer fall off . I've had it for over 20 years . The staff got me in to see Dr.Knight the…read morenext day. I had temp put on , one week a new put on . It was seamless . Great staff and a great Dentist you can count on .

I was a patient of Dr.Jay for many years and loved his hometown feel.if I had any issues a phone…read morecall and I was in before close of the day. Today I can say with covid and a new team and new dentist that unfortunately does not accept my bcbsm insurance. It cost me more out of pocket to get the same services. I must say the new hygienist is very good .Dr. Hillary is a great Dentist and while dental work is the price of a car to get my teeth fixed ..I believe my teeth will be beautiful if I can afford it ..

I had a wonderful experience at Aspen in BH. I went in expecting to have a tooth pulled. Dr Bruce…read morequickly determined that the tooth did not need to be pulled and I was experiencing pain because a crown was too high. He had it reshaped within a few minutes and I was in my way. I woke up today feeling like a new man. Thanks for cont my tooth and thanks to all the kind staff at the Benton Harbor location , especially the front desk girl Michelle.

They don't ever call to remind you about your appointment to make sure you have the right day and…read moretime. So not happy I drove a ways then tell me sorry the surgeon already left and won't be back until next month what kinda customer service is that??

Well for sure there's enough dentists at this address to take care of any problems in your mouth…read more They're all skilled and apt to be able to handle the most delicate situation. Much more satisfied with them here and I am out in Arizona. They're all good looking people and they're there as as a team to fulfill your every need. In your mouth!

Our family have been patients here for years . The staff is knowledgeable, compassionate, people…read moreoriented and caring . They make you feel at ease and are really considerate of your comfort and well being . Best dentist I have ever had . I highly recommend this dentist office to anyone looking for a new dentist . Five stars .