I had a veneer fall off . I've had it for over 20 years . The staff got me in to see Dr.Knight the…read morenext day. I had temp put on , one week a new put on . It was seamless . Great staff and a great Dentist you can count on .

I was a patient of Dr.Jay for many years and loved his hometown feel.if I had any issues a phone…read morecall and I was in before close of the day. Today I can say with covid and a new team and new dentist that unfortunately does not accept my bcbsm insurance. It cost me more out of pocket to get the same services. I must say the new hygienist is very good .Dr. Hillary is a great Dentist and while dental work is the price of a car to get my teeth fixed ..I believe my teeth will be beautiful if I can afford it ..

At 30 I just had my first cavity. I gotta say, after this experience I might just stop brushing all…read moretogether! I didn't even feel the shot. I have been coming here since I was little and Dr Neal always took care of me. Dr Thomas has been fantastic since he joined the team and later took over the office. I now live 10 hours away, but I always stop in for a cleaning and checkup when I am in town. Thank you BFD!

Dr, Ryan Thomas is a lovely and kind person!!! On a holiday weekend he took time to cement in a…read moretemporary that fell out even though he was not the dentist who initially installed the dental work. He was thorough and kind as well as an excellent dentist. I would highly recommend him.

Dr. Bargren and Dr. Luz have made my dental experiences much more enjoyable than my past dental…read moreexperiences. Not only do they do great work, but they are honest and gave me choices for my treatment in regards to financial options while also making sure I have the best care. Their front desk is thorough, friendly, and answered all my questions. I'd refer them to all my friends and family.

Dr. Andrew Bargren and his wife Dr. Luz Bargren are the dentists at the Lakeshore Family Dental…read morepractice. To distinguish between the two, they refer to themselves as "Dr. Bargren" (the husband); and "Dr. Luz" (the wife). Our children have been seen by both of them. We left our prior (local) dental practice due to it not being very kid-friendly, and they would not allow parents to go into the back room with our children during procedures. We had to wait in the front waiting area. I was not comfortable with that arrangement. So I was relieved and pleased to find a practice that encourages (even requires) parental presence during our kids' visits. Dr. Bargren has a kind, calm demeanor and a soothing voice. He is really great with our kids (ages 5-11). He explains clearly but succinctly - to us (the parents) AND to the children - what he is going to do, and asks if the kids have any questions. He explains things like a patient teacher. During the procedure, he is super attentive to their comfort and is quickly responsive to subtle cues that convey discomfort or pain, like the slightest wince. I've been particularly impressed with how he looks our children in the eye and removes his mouth covering (surgical mask) when explaining things so that they can see his mouth, and he looks more 'human' (maybe less scary) to the kids. : ) My own experience has led me to see dentistry as an art. There is a lot of detail, intricacy and skill that goes into, for example, the forming of a filling to maintain the shape and appearance of a healthy, perfect tooth - and the original tooth - as closely as possible. Dr. Luz is extremely attentive to such detail. She seems to be a bit of a perfectionist in her craft, which impresses me. I've seen her ask the assistant (on several occasions) to redo the plaster mold of our kids' teeth due to a tiny bubble. She wants the work done to the highest standard. She makes the dentist office a good experience for our kids with her positive feedback to them, frequently commending them for being great patients. While these two dentists are individuals with unique strengths, both are top-notch professionals who maintain a great work ethic and high standards of quality in their craft. And from a parents' perspective, it's important to us that they are kind, patient-focused, ethical, and emanate a positive energy that helps our kids actually enjoy going to the dentist. The Bargrens possess all of these qualities. The office staff is also wonderful. The receptionists are all super helpful, accommodating, and friendly. They took time to explain some details about our insurance (and print some paperwork) that was above and beyond our expectation of their duties. They also try hard to accommodate us for emergency procedures. Once when our son had a toothache they were able to schedule him to come in within just a few hours! (I don't know if that's standard practice, but we were pretty amazed.) The office itself is clean, with a nice "homey" waiting area with plenty of comfy seating and good reading material. They have a couple of fun spaces for kids with puzzles, toys, and a train table. They have free toothbrushes and toothpaste out for patients to choose from. And we are almost always greeted as we enter.

Used to live out that way Dr Mike is probably one of the…read morebest dentists period without a doubt And the heck of a person Wonderful office

With six kids, our old method was to take 2 kids to the dentist at a time…read more 2 hours later, we'd be home, and have to do this again 3 more times. Then repeat every 6 months. Then we had the issue of not knowing how to contain our costs on routine care, which was running north of $200/person! Now our family is part of the RAD plan at Red Arrow. We pay a reasonable amount for the year--flat--with a discount on additional items. All 8 of us were seen in a little over the time that 2 of us were seen at our former dentist. And best of all, we feel valued and cared for both as patients with teeth to steward and as people. I'm glad we've found our model moving forward, and I think anyone else dissatisfied with how they are doing dental should consider the Red Arrow team.

As I get older I find that I am less able to ignore my teeth. When I broke a back tooth it was very…read morepainful. I called Kouts dental and they got me in early. I expected them to just grind the sharp edges off. Instead Dr Timmons rebuilt the tooth and killed the pain. I highly recommend their service.

Very friendly and nice staff. They have a dog there that's…read morein training to be a therapy dog. Made the visit even more pleasant. Straight forward with my consultation. The real highlight for me was when I left the office. My car was towed from the parking lot (my personal problem) and one of the staff members went above and beyond to help me with that situation when she didn't have to. Thank you Ashley. You were the real MVP!

Poor quality. Did not complete finishing teeth they filled. One filling color doesn't match and…read morecan't floss because not smooth. Not going back!!!!​

I had a recent experience with another Ortho (Harrington Orthodontics) which is local to me. That…read moreexperience was less than stellar - frankly less than anyone should have to endure from a medical professional. I made the decision which was both time consuming and financially impactful to switch Orthodontists 6 months into treatment with the other said office (the investment financially would not be refunded, as well as time being that their office is very close to me and Dr. Thomas is a 20 min drive each way). Even my first consult with Dr. Thomas made me feel at ease with his office. He was both kind and empathetic to the situation I was coming from. I had a long road ahead and seeing the difference from office to office I now know what great hands I am in. We removed the braces from the previous office, allowed my teeth to stabilize and then started completely over. Dr. Thomas takes his time and really puts all that he has into his patients and ensuring their smile and end goals are clear and articulated in a way that I could understand. Now, being well into my treatment with this office I couldn't recommend them more. I feel informed, respected and know this is the type of experience everyone should have - especially when it comes to something as important as your smile!! HIGHLY RECOMMEND!!

I was a Dental Assistant while doctor Thomas went through his graduate degree and can attest to his…read morecomplete dedication and conscious detail of care for his patients beyond expectations required ! He was an absolute joy to assist and admired standing out as one of the very best of all I have worked with at my 30 years of experience at UB School of Dental Medicine ! Also he found such joy in the Christmas holiday starting his Christmas music even before the Thanksgiving holiday ! Miss you Nate

I love all of the staff here. The receptionists are always happy, and the hygienists are fun…read more However, they let go of my favorite dentist...

Best dentist in Berrien Springs. The whole staff are so happy and friendly. I've lived many…read moreplaces and seen many dentists and Dr Conklin is by far the best!

The entire staff was so a welcoming and nice. Everyone made me feel comfortable and at ease. Going…read moreto the dentist can be stressful and overwhelming but Dr. Grider was very upbeat and honest with me about the health of my mouth and gave me some great advice when talking about the next steps in my dental health plan. She made me feel like we were just two people talking about teeth. Very happy with my care and happy to know that my family will be in such caring hands! Kristin M.

Been going here for a year now and I haven't 1 good experience. Dentist is always late and…read moreinconsiderate and not helpful at all so my wife and I started looking at finding another family dentist so we found one and they requested dental records so we requested our dental records from St Joseph Dentistry and not only did they send them over the records but they canceled my whole families cleaning appointments without letting us know. I called and receptionist and she was very rude and said she was contacted awhile back and was told to cancel the appointments which did not happen. Not surprised tho. The business is a money maker with little to no customer appreciation and as the customer I've always felt like an inconvenience. 0 stars. By the looks of the reviews I'm not the only one that has had issues here. Charles thank you for the quick response but that is just a professional way of telling me to pound salt the same way your receptionist did when I called your office with concerns and to try and resolve the issue. Thanks for the abandonment of care for me and my family. Thank you, Come to find out this is just an automated response. Thanks for the sincerity Charles.