Dr Jensen and staff are the nicest, caring people ever!!! They take time to listen to you, offer…read moretreatment strategies with awesome results!!! If you have pain, you owe it to yourself to schedule an appointment and start a treatment plan!!!

I've been seeing the doctors here for a year and everyone Faye, Dr Jenson and all the staff are…read moreamazing. Not only do they treat you to help your pain, but they truly care and get to know you. I would recommend this clinic to anyone with pain and looking to get back your health. After treatment I'm able to dance again and function. I would give them more than 5 stars if I could.

I have been seeing Dr. Nassar for more than a decade. His bedside manner is excellent. He's kind…read moreand thorough and takes all the time you need to explain things. He's never pushy or arrogant.

The staff are very helpful, friendly, and everyone there is discreet with your information. I've…read morebeen there for injections, and physical therapy. Their aftercare treatment is great they really listen and care about you.

This office will leave you high and dry with no medication for weeks with zero care…read more They lie to you continuously on the phone and the pain doctor doesn't gaf about you whatsoever. I do not recommend them if you actually need your medication for long term pain management.

1 Star Review I've…read morebeen a patient at The Pain Center of Arizona at both the North Scottsdale and Deer Valley locations. Both are poorly managed, with no clear leadership or accountability. Appointments, prescriptions, and insurance approvals are a constant battle. Prior authorizations are routinely mishandled, forcing me to pay out of pocket because the office fails to follow through. Responses often take 15-20 days, and I've had to go in person just to get basic issues addressed. Most concerning, after my fourth back surgery, the office forgot I had surgery and had no pain management plan in place. Most recently, I went to the North Scottsdale office to speak with management, only to be scheduled for a 2:45 PM TeleMed appointment that never happened. When I followed up hours later, I was told "providers sometimes run late." A missed TeleMed appointment by several hours is unacceptable. High staff turnover, overwhelmed providers, and a clear focus on billing over patient care. I strongly recommend looking elsewhere.

I absolutely love dr Castillo and his crew. Been going for a few years now. And he has never given…read moreup on me and my pain. He worked hard to get me where I am today. Thank you to the whole office.

I have been seeing doc for over 10yrs. Didn't start out needing as much care as today with chronic…read morepain. I have had 4 knee replacements, 3 hip replacements and open heart surgery due to tumor on mitral valve throughout my 61yrs. and now confined to a wheelchair. In 2019 C1-T-4 was fused. My life today is chronic pain 24/7. He installed a pain pump in 2023 for my lower back. It works great!. I took a fall on to the hot burning pavement June 6, 2025. Heard my head hit the ground. I believe it jarred the fusion from 2019. The nerves became rapid fire, pain 24/7. On 6/19 I had a procedure called spinal cord catherization throughout my spine. Within 2hrs my number 10 pain decreased to an 8 by bedtime I was at my bace line of 6. I highly recommend Dr. Castillo's office he is very knowledgeable, listens, and takes the time for you. The staff their process are professional.

Seriously miss Shaun Hampton still but Dr. Saini & Dr. Seth were reliable and trusted providers…read more Most recently Violetta (NP) was a gem. She would always provide such thoughtful care and referrals for procedures, injections, PT and for treatment from a surgeon which ensured I was getting the best care possible. The support staff was always excellent also. I called today to check on an appointment and heard their message that they've closed their doors permanently. Thank you Integrated Pain, you will be hard to replace.

I just received a voicemail stating Integrated Pain Consultants and surgical center of Arizona…read moreclosed effective immediately. No notice. I can confirm that calls to their office would ring and ring, I'd be put on a hold, saying the call would be answered in one minute, followed by a voicemail stating heavy call volume and after 2 to 3 hours the call would just disconnect. I tried this for an entire business day and never got through to the office. The two Drs who really made a difference during their short employment at IPC were Dr Stephen Karp & Dr Jason, as well as their medical assistants, who kept the "Human" in patient care, and took the time to understand my chronic health condition and the most appropriate care plan for me, not for the general population with my condition.

Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN

Summer confronted me at Restore Hyperwellness Norterra after leaving an honest review. Summer, the…read morestaff member involved, confronted me about my feedback in a rude and unprofessional manner. Because of this experience, I no longer feel welcome there--despite having spent around $15,000 at this location since it first opened.

Love the services offered. I'm a member for 3 months now. Do the red light and cryogenic services…read more The girls there are great. It's my location even though I live in Buckeye. My friend is a member also and utilizes their Ivy services and facial services and loves them a lot.

Dr. Overdorf is great, but today is my last time coming here. Today the receptionist called me at…read morework TEN TIMES in a row to get me to take an earlier appointment. I left work early (hourly employee) and had my daughter on standby to drive me home. It's been more than an hour that we have been sitting here. The lobby is FULL of patients with appointments before me, and no one is moving quickly. I am beyond disappointed at the lack of professionalism that resulted in lost wages and feeling incredibly disrespected.The valley has an ample supply of pain doctors, replacing this level of frustration with a practice that cares about their patients will be a pleasure.

After two appointments, it was impossible to get anyone in the office to return my calls (six…read moreseparate calls) as well as requesting appointments on line. Horrible customer service. Had to get a referral to a competing pain clinic. Suggest deleting this business

Professional and knowledgeable staff that help with the treatment and management of pain…read more Love this office. They don't tolerate drug seekers and they drug test you upon medication request. They have been helpful with pain relief options for my chronic back pain. I am so happy to have been referred here. If you are looking for a doctor to just give you pain pills and send you on your merry way then this is NOT the place for you. This is a legitimate pain management provider. Trigger point injections, Lumbar facet injections done at office. My provider has been helpful finding a treatment plan that works to manage my pain. Tip: DO NOT EVER BE LATE.

After searching and searching , since December because the pain management drs I was seeing DIDNT…read morewant to have more than a 5 min consultation with me. I have a bad neck and a new injury to my back. I was nervous about seeing my 3 rd Dr. well let me tell you I saw Samantha and she was absolutely amazing! I wish I could give her 10 stars because she made me feel completely comfortable, listened and gave me a treatment plan!!!! I'm so happy

Dr.Sherman is an exceptional doctor and human-being. He has helped me get through dark times with…read morespine multiple surgery recoveries. I will be forever grateful. He saved my life.

Great personality! NICE NICE NICE! Loved my visit/ talking to him.... a pleasure to talk to and…read moredeal with....so KIND!