Dr Jensen and staff are the nicest, caring people ever!!! They take time to listen to you, offer…read moretreatment strategies with awesome results!!! If you have pain, you owe it to yourself to schedule an appointment and start a treatment plan!!!

I began care with Dr Jensen and his team about 6 months ago just about every Friday. The treatment…read moreitself was beneficial but God forbid you need to reschedule or cancel appointments due to life. Once Dr. Jensen stopped working on Friday's, I moved treatment to Thursday. Most recently I had to cancel/ reschedule appointments due to my kids at home from Covid exposure and their holidays when the school is closed. Apparently they assume everyone has a sitter when these issues occur. Due to that I received a certified "letter of discharge" from services. I called several times to reschedule and would have appreciated being told about this policy before an abrupt discharge. When I called the receptionist (Keke) she blamed the Dr for the letter and that she "didn't really know what it meant." It was the most unprofessional experience.

The orthopedist i saw was really really good. I was amazed at how quickly he was able to address…read moreall of my questions. I like that they do their own imaging, too, which saves a lot of time. The physical therapists are really hit and miss. Some of them are really good and some of them are clearly just going through the motions. It is really hard to schedule with the therapists you want (and they don't tell you when you're first scheduling that you'll have a different person each time.) They send you exercises to do at home, and will eventually update them if you ask. For me a lot of them were not really helpful. Some days it is very quiet and some days they are so busy that they're just running between patients. I would recommend asking for Madison or Jessie when scheduling, they are both really good.

Pretty hard to recommend a business practice that mistakenly loads the full months-long PT schedule…read morefor your recovery, and instructs you that all these are tasks you must perform on the day of surgery and the 2 weeks before your follow-up. When I called repeatedly and questioned that it looked pretty challenging immediately following surgery, and that several of the exercises like sets of "chair sits" on the day of surgery seemed excessive, I was told repeatedly by the PT staff, and the Dr covering for my surgeon, that "everyone complains about PT", and that if I didn't complete my PT, my surgery could be a failure, which I was also informed of at the surgery center the morning of the procedure. As a result of the PT error, I had torn meniscus, scar tissue and cartilage in my knee joint and 11 months of futile PT. I was never offered an acknowledgement of error or an apology.

ABSOLUTELY a WASTE of TIME. he should be called Dr PUTZ. from the moment we met he just wanted to…read moreperform invasive painful injections or ablations on my back. no other options. then when I mentioned I need more pain meds as the ER only provided me w a weeks worth he made me do a drug test like I was a junkie and then stated you have to wait 2 weeks for the results WTF. I'm in serious agony w a proven by MRI bulged disk and he's going to make me wait and suffer. I made an appointment for a telehealth visit in two weeks w him.. I did NOT receive a call so I called them. I was informed he was busy on another call and should be w me within an HR. if I was late like this I would get charged for the missed appointment. After 90 min passed still no call From Dr Putz. What a complete loser wasting my time. Several PT therapists warned me that dealing with the CORE institute was a huge mistake. EVERYONE was CORRECT.

Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

I have been seeing doc for over 10yrs. Didn't start out needing as much care as today with chronic…read morepain. I have had 4 knee replacements, 3 hip replacements and open heart surgery due to tumor on mitral valve throughout my 61yrs. and now confined to a wheelchair. In 2019 C1-T-4 was fused. My life today is chronic pain 24/7. He installed a pain pump in 2023 for my lower back. It works great!. I took a fall on to the hot burning pavement June 6, 2025. Heard my head hit the ground. I believe it jarred the fusion from 2019. The nerves became rapid fire, pain 24/7. On 6/19 I had a procedure called spinal cord catherization throughout my spine. Within 2hrs my number 10 pain decreased to an 8 by bedtime I was at my bace line of 6. I highly recommend Dr. Castillo's office he is very knowledgeable, listens, and takes the time for you. The staff their process are professional.

Dr. Ravinsky and staff are absolutely amazing. We will eternaly be grateful for his amazing…read morecompassion. Dr. reviewed and studted my husbands case and helped him more than we ever hoped for. Thank You,Papa

Dr. Ravinsky and his Nurse assistant are excellent. I saw Dr. Ravinsky @ Core Institute last month…read more Had chronic back/hip issues and he took proper time in assessing my case. Diagnosed me without being "cut-happy" and really took my case seriously with empathy and review. I have hereditary issues back and hip and am familiar enough to respect his approach to troubleshooting And review of my X-ray and Mri. Can't say enough good things and would highly recommend to anyone having acute issue with their back or chronic back pain. He is super knowledgeable-trust him implicitly. Will be referring anyone I know that needs a great back Dr.!

Dr. Anderson has is the bomb, as a 63-year-old man, with a busted left knee, ( I play Golf,…read moreBaseball, and a once in wild a gym guy) and after seeking a 2nd opinion on my 2nd L/Knee surgery and MRI result. He recommended no surgery gave me a shot in the L/Knee, I have lost 22lbs in 6 months. I still Have arthritis in the L/Knee but his pain management is the best.

Dr Andersen my be a good surgeon but his staff and Core are the worst!…read moreI paid my initial consultation in cash, a month later I received a bill for an additional $213 dollars in addition to the $200 I already paid, for a 5-10 minute consult with no x-rays. Dr. Anderson told me he gets paid $30 for a consult. While preparing for a surgery date I have not received any call from his office for a more than a month, except for the call from their collections department wanting the $213. I will never use him or Core again. If you want crappy service use Core.

They are amazing and so helpful and professional. I'm so glad they are my provider!!read more

This office will leave you high and dry with no medication for weeks with zero care…read more They lie to you continuously on the phone and the pain doctor doesn't gaf about you whatsoever. I do not recommend them if you actually need your medication for long term pain management.

Seriously miss Shaun Hampton still but Dr. Saini & Dr. Seth were reliable and trusted providers…read more Most recently Violetta (NP) was a gem. She would always provide such thoughtful care and referrals for procedures, injections, PT and for treatment from a surgeon which ensured I was getting the best care possible. The support staff was always excellent also. I called today to check on an appointment and heard their message that they've closed their doors permanently. Thank you Integrated Pain, you will be hard to replace.

I just received a voicemail stating Integrated Pain Consultants and surgical center of Arizona…read moreclosed effective immediately. No notice. I can confirm that calls to their office would ring and ring, I'd be put on a hold, saying the call would be answered in one minute, followed by a voicemail stating heavy call volume and after 2 to 3 hours the call would just disconnect. I tried this for an entire business day and never got through to the office. The two Drs who really made a difference during their short employment at IPC were Dr Stephen Karp & Dr Jason, as well as their medical assistants, who kept the "Human" in patient care, and took the time to understand my chronic health condition and the most appropriate care plan for me, not for the general population with my condition.

Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN